Audience

Customer service, sales, and lifecycle teams at B2C organizations managing high volumes of inbound and outbound customer interactions.

About Callers.ai

Callers.ai is an Agentic Customer Experience Platform for high-volume B2C teams. It deploys AI agents across voice, chat, email, SMS, and WhatsApp, carrying customer context from one interaction to the next.

Teams use Callers for inbound support and after-hours coverage, alongside outbound lead qualification, booking confirmations, onboarding, re-engagement, and retention. Agents draw on interaction history and connected business systems to respond and take action, with context passed to human teams when needed.

The platform connects with existing CRM, help desk, calendar, and knowledge systems rather than replacing them. Business teams define goals, workflows, and guardrails, then use reporting to improve performance. Callers supports enterprise setup, integration, and ongoing optimization, so organizations can start with one workflow and expand based on results.

Integrations

Ratings/Reviews

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Company Information

Callers.ai
Founded: 2019
United States
www.callers.ai/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Phone Support
24/7 Live Support
Online

Callers.ai Frequently Asked Questions

Q: What kinds of users and organization types does Callers.ai work with?
Q: What languages does Callers.ai support in their product?
Q: What kind of support options does Callers.ai offer?
Q: What other applications or services does Callers.ai integrate with?
Q: What type of training does Callers.ai provide?

Callers.ai Product Features

Conversational AI

Virtual Assistant Not Supported
Intent Recognition Not Supported
On-Screen Chats Not Supported
Code-free Development Not Supported
Speech Recognition Not Supported
For Developers Not Supported
Omni-Channel Not Supported
Multi-Languages Not Supported
Speech Synthesis Not Supported
Sentiment Analysis Not Supported
Contextual Guidance Not Supported
Pre-configured Bot Not Supported
Reusable Components Not Supported

Customer Experience

Survey Management Not Supported
Customer Segmentation Not Supported
Action Management Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Sentiment Analysis Not Supported
Analytics Not Supported
Dashboard Not Supported
Multi-Channel Collection Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported