SignalZen Alternatives

Live Chat for Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT enables you to chat with website visitors right from the business collaboration tools you already use. Build safe ChatGPT chatbots trained on your website content and knowledge base with 1 click. Then escalate chats to human agents as needed. Offer great customer service and sales support right from Microsoft Teams, Slack, Google Chat, Zoom, and Webex without the need for another messaging tool. Now with WhatsApp, Facebook Messenger, and SMS integration for omnichannel customer support. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue.

Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more. The support system for B2B companies. Allow your customers to get support wherever they'd like and enable multiple support tiers. Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues.

Rocket.Chat is a fully customizable, open-source communications platform for organizations with high standards of data protection. It enables real-time conversations between colleagues, with other companies, or with your customers, regardless of how they want to connect with you. Compared to similar players in the industry, such as Slack and Microsoft Teams, Rocket.Chat offers an on-prem deployment that enables organizations to take full ownership of their data. Rocket. Chat's open-source nature makes it more flexible to meet specific company needs and more scalable to follow your organization's growth. It also holds the only true MIT open-source license. We have over 1000 developers across the world contributing to the open-source code. Every day, tens of millions of users in over 150 countries and in organizations such as Audi Business Innovation, Deutsche Bahn, The US Navy, and Credit Suisse trust Rocket.Chat to keep their communications completely private and secure.

Userlike is the leading software solution for customer messaging and support automation in Germany. Receive messages from your website, WhatsApp or your preferred messaging channel in Userlike’s Message Center. Within this central inbox, messages are enhanced using professional features such as live translations, file sharing, video calls and more. Userlike offers asynchronous messaging, ensuring you're always in touch with your visitors. No matter when they start a chat, they’ll receive an email notification with a link to your reply. With Userlike’s AI Automation Hub, you can create AI chatbots, smart FAQ pages and interactive contact forms to automate your support. With our GPT-4 integration, the chatbot creatively combines answers from your knowledge base and provides customers with personalized answers. All AI Hub tools are connected to a central knowledge base that learns from each request. Userlike is developed and hosted in Germany, making it a GDPR-compliant software

Tidio is a live chat service which allows you to communicate with your customers easily, also with the help of chatbots. It is designed specifically for many platforms in the online community. Once you install the plugin, you will be ready to take full advantage of the benefits our service provides. A free plan is available! One compact solution can delight your customers and fuel your sales. Half of all online customers prefer live chat over any other communication channel. Connect Tidio to all websites and platforms via dedicated plugins, without coding. The Tidio live chat widget adjusts to your customers’ screens, so they can write to you on mobile and tablet. Our live chat widget is customizable: you can change its placement and color, so it fits with your website aesthetics. You can adjust the positioning of the live chat button in a mobile version of the widget.

• Software solutions to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools/features include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more. • Get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media and more. • HIPAA, ADA and PCI compliant • Quick, easy installation. No setup fees or contract. • Free 30-day trial • Free training and 24/7 Support • #1 rated 7 years running as best live chat and SMS help desk platform • #84 Inc. 500 fastest growing companies

The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 channels - WhatsApp, Messenger, Instagram, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, your website, and your mobile app. Supports intelligent paths, train, copy, analytics, and private labeling. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and engage your customers in 50+ languages.

Start live chatting with your visitors and customers now. Convert more leads, drive sales and provide faster customer support with the most customizable widget. Instantly boost visitor to lead conversions on your website. All you need is a modern live web chat with automated greeting messages. Pre-qualify your leads by automatically collecting their contact info and messages. You can reply to them right away or when your team is back online. Increase your support team’s productivity with Help Desk features deeply integrated into HelpCrunch Live Chat. One support agent can simultaneously handle up to 5 chats with customers. Localize your chat widget for different markets, customize its size & color, change button style, wallpapers, and more - make it suit your unique brand perfectly. Respond faster with pre-made answers to common questions.Enable sound, browser, email, Slack alerts. Never miss a word.

Our live help software helps your operators reach customers instantly. With live chat, operators can view what visitor is typing to respond faster and even transfer chat to other members for faster resolution. Operators can use features, such as canned responses in live support software to offer real-time quality answers. You can also add self-help articles in chat widget for instant help. Enhance user experience with our proactive live chat software. Welcome visitors with chat invitation pop-ups or customized operator greetings to boost engagement. Add announcements to notify website visitors about upcoming products, features, and service updates using our live support chat for the website. Enable your support team to engage potential leads by giving product tours. Store potential leads to your favorite CRM platforms like Microsoft Dynamics, Salesforce, and more, and enable your sales team to close more sales faster with our live chat support software.

Chat with website visitors using your existing Slack, HipChat or Telegram service. It's time to bring your client communication into your favorite chat app. You can customize pretty much anything you can think of. Multiple team members can join a conversation with visitors and clients. LinkedChat is a live chat service that is truly integrated into Slack, HipChat and Telegram. Yes, it's that simple: you chat with your website visitors from your already existing Slack, HipChat, and Telegram account. LinkedChat only pushes the information that is valuable for you: real inquiries and communication from your visitors. From your side, whatever you type into Slack, HipChat, or Telegram, and as soon as you type it, your visitors will receive it in real-time via the LinkedChat widget on your website. Brand distinction is very important. That's why we've made it possible for you to customize every single aspect of your widget. From colors and text to the images used in the widget itself.

The first official live chat app fully integrated with Slack. Unlike other solutions, multiple teammates can help an individual site visitor simultaneously. Available on all devices, using existing apps you already have installed. Use Chatlio as your complete customer care system that easily integrates into your website and your Slack account. Chat with visitors with no additional software. Chatlio automatically displays your customer’s location, local time, browser and OS information, and the current page they are chatting from. You can choose to easily customize your chat widget’s attributes, like it’s shape, colors, and labels in the Chatlio control panel. Or you can also take full control of the entire widget design with CSS access for free on all plans. Use Chatlio as your complete customer care system that easily integrates into your website and your Slack account. Chat with visitors with no additional software.

Dress up your widget to match the color of your taste or match your website theme. Increase sales by turning just another visitor into a prospect. Proactive chat triggers invite your website visitors by sending an automated pre-defined message based on certain conditions. Load live chat widget only where you need by using our conditional widget loading feature. A powerful offline message feature allows the visitor to send you a message with a file attachment when you are not online for a chat. The visitor can help himself by sending a chat transcript to herself from the widget itself. Visitors’ page navigation path is shown right into the operator chat box in real-time. The complete path is also stored in a chat history for later reference. A fully functional email client for single email customer service operators.

AnyChat widget displays on every page of your site and provides as many contact methods as you want. Let your customers contact you via their preferred messenger. WhatsApp, Viber, Telegram, and over 50 communication channels are covered. Our service provides a full-featured live chat widget that can help you to communicate with your customers instantly. Customize your widget color, style, icons, animation, position, etc, to fit your site branding. You can set it up separately for desktop and mobile devices. With chat agents functionality you can add your agents to handle all incoming live chat messages. Each chat agent can login to his own agent dashboard to handle and reply the messages. Increase your newsletter signups by incorporating a registration form directly into a widget. By using webhooks, you can seamlessly link the data collected to your newsletter service.

Rake replaces LiveChat and similar website chat applications. Rake replaces Slack and similar work messaging applications. Rake is a connected, infinitely searchable chat and messaging platform. Rake is omnichannel first to help you connect everywhere with everyone. Studies show that live chat on your website improves lead conversion by up to 4x. Rake's customizable chat widgets for your websites and landing pages require a minimal javascript implementation and do not slow down web page-load or performance. Plugins are available for popular CMS and eCommerce platforms. View live visitors on your website, including visitor geo-location, duration of the current session, previous visits, pages viewed, current page viewing, and other useful statistics. Then, when the moment is just right, craft a custom invitation to chat.

The simplest, friendliest way to automate support with chat. Get AI-powered automation together with live chat for 24/7 customer engagement. What FAQ Bot does for you FAQ Bot doesn't sleep. It automates conversations with customers everyday, all day, and connects customers to your team with live chat when needed. Get the best of both worlds - chatbot and live chat. ​It's like having an extra sales and customer service team ready to go whenever you need. Manage load at ​peak times. No more guesswork. Get the true voice of the customer. See the real questions your customers are asking and adapt your sales and service to match. A chatbot to answer questions and support sales, customized for you, FAQ Bot is recognized by Microsoft as a leader in customer engagement. Quick Setup. Getting started is easy! And we are here to help if you need it. Create your chatbot. Plan your automation purpose - answering questions or marketing journeys - or both. Define your bot's personality

LiveSupporti is an essential live chat service that connects your website with your clients and helps you chat with your website visitors. The integration is incredibly easy - just add a single line with your code snippet to your website and start chatting with your customers. Get offline messages from your clients whenever you are away and start an email conversation directly from your dashboard. All live chat messages are encrypted and protected over SSL. Sound and graphic notifications when new message arrives. See exactly where your chat requests are coming from. Choose the colors and design your live support chat widget, so it fits best in your unique website. You do not need any coding skills for this. It can be easily done via the chat settings page in your live support account.

eDesk simplifies eCommerce support for online sellers into one centralized, smart inbox. It enables individuals or teams to support better, save time, increase feedback scores and boost sales. It is a purpose-built eCommerce helpdesk that integrates with all your marketplaces, channels, webstores and social channels. Customer information, product details, order and shipping information are matched with incoming messages – and organized onto a single screen – making it easier to receive and resolve customer queries in a fraction of the time! Features include AI generated responses, auto-translate, invoice generator, powerful insights and key metrics, live chat, and feedback requests.

Thousands of companies are using onWebChat live chat service to increase their sales and support their customers. With onWebChat it is very easy to choose your colors through a big palette and select the one which fits your brand better. Add photos to your every live chat user and make it look more user-friendly. You can set your chat window to appear in any language you wish. Many times a customer cannot choose the type of product he needs on his own because maybe he lacks the technical knowledge. With live chat you can assist him in choosing the product which really caters to his needs. Cross-selling and product suggestions is one of the strategies which turned Amazon into the biggest online retailer. Follow this highly successful strategy by suggesting products to your customers which match the ones they are interested in buying.

Chat with your customers and handle their requests in real-time. Seamlessly integrate live chat with issues and support requests in Jira. Chat with your customers directly from Jira Service Management ticket. Using a chat widget on your customer portal or a web site, you can chat with your customers in real-time and seamlessly turn these conversations into Service Management requests and comments. Customer's messages are saved as comments in the Service Management requests. Customer sees your public comments as messages in the chat, providing a seamless integration between conversations and issues. Live updates of Service Management request queues with issues created from chat messages. Supporters can determine when they are visible as online. Your customers know when you are available for chatting. Monitor request queues and team's availability with our chat tool for Jira.

If you're looking for a live chat option, but just aren't ready for a paid edition then My Live Chat Free version is the perfect way to go. With inserting a simple piece of HTML code, a floating chat button that doesn't interfere with your website design, and key features to help you do chat right, you'll be chatting to your website visitors without any cost. My Live Chat equips you to offer instant, delightful support experience. With live chat, your customer service operators can anticipate what a visitor is going to type next and accordingly transfer chats to other agents to reduce resolution time. Agents can use features, such as canned responses in live support software to offer real-time quality answers. Built to empower your sales and support teams with priority tiers, transfers, user roles, monitoring, reporting and team chats.

You spend a lot driving online prospects to your website. Don’t let them leave without knowing who they are. Website visitors are customers waiting to talk to you. Reach out to them through live chat. Most websites convert less than 3%-5% of their visitors to sales. Don’t let yours be one of them. We customize both the chat widget design for your website and the chat responses our chat agents will use. Takes only a few minutes to add our live chat widget to your site. Our support team will take care of the rest. We start chatting with your website visitors, sending you qualified leads in real-time via email, text message and/or live call connects. Serving live chat for personal injury, criminal defense, bankruptcy, family and other legal practice areas. Serving live chat for HVAC, plumbing, roofing, window, solar, general contractors and other home or commercial service businesses.

Chaport is multi-channel live chat, chatbot and knowledge base software for business, with premium quality and affordable price. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Chaport is convenient for everyone to use as it has applications for all platforms, be it iOS, Android, Web, Windows, or Mac. Among the most important features are auto-invitations that will help you engage visitors in the communication process, chatbots that will help you provide support 24/7 and get more qualified leads, and integrations with social networks and messengers that allow support specialists to answer questions from different channels in a single app. Other features include pre-chat form, custom fields, typing insights, saved replies, file sending, detailed visitor info, widget customization, group chats, reports, and even more. It is also possible to integrate Chaport with other apps via Zapier or API.

Chatstack is the leader in self-hosted PHP live chat software for your website and has many compelling advantages over competing live chat solutions. Chatstack is a self-hosted chat application, powered by PHP and MySQL and is quick and easy to install on your website, especially for non-technical users. Send messages to your customers and respond quickly to their needs with our user friendly interface, allowing you to build and nurture customer relationships. With no subscription and no ongoing monthly fees, our online chat software is the most cost effective customer service solution for your businesses web site. Our live chat widget or optional popup client window is fully customizable to include your own brand logo, colors and desired welcome message. Advanced customization is also available by editing the template CSS files for a fully custom design. Chatstack is available on major platforms with our Windows, Mac and Linux apps that can be installed on all your team computers.

The ultimate omnichannel messaging solution that combines over 25 business messengers and social media in one chat-center and provides a capability of customer relationship management system, empowered by automation, so you can raise your sales and boost customer support performance with the same resources. Umnico Inbox consolidates messages from all communication channels in one window, so your managers do not need to switch between different apps and tabs. Free online chat widget for websites — Umnico Live Chat allows a brand to answer customer questions and assist in check out in real time. A chat widget on your site is also a proven way to reduce the expenses on phone support. Social CRM allow you to engage your customers and prospects wherever is convenient for them: on WhatsApp, Facebook, Instagram, or other social media with a single CRM for small businesses. It will allow your team to segment, track and analyze all interactions with your clients in one place.

Free web chat application software for providing customer support and gain visitors insights. Best Live Chat Application To Provide Real Time Support To Visitors. We empower you with every feature which leads to a successful business. Real-time conversations. Quick Support. Boost Sales. Sign up, add a code to your Website’s HTML head and you are all set to Customize and use it for free. Visitor’s insights, browsing activity, user's location, you have all right there to identify potential leads. With the easy and simple panel, supervise your team and engage your audience with updated analytics. E Chat App Support With Features Other Chat Programs Skipping Out. Offline Msg Support. Help visitors even when you are not around. Allow them to leave messages and reply when you are back. Color, Text & Design. Want to match chat with Your web design? Customize Chat color, design, and text Just the way you want.

GetInChat enables live chat conversation between you and visitors of your site. Impress customers and increase their loyalty, before they leave your site. Gives you the opportunity to redirect chat session to your teammate. Use redirection when you need help from a more experienced agent. Are automatically sent a chat invitation to users. This helps to significantly increase conversion on your website. We provide secure SSL connection, which will keep your data safe. You will receive user data before the chat session started. For example: client page URL, country, location, etc. Evaluate performance of your support team, browse through the data and ideas for your business. Just paste a few lines of JavaScript code into your site.

A blazingly fast neural engine for next-generation customer support and software development. Bringing the power of LLMs and analytics to rebuild your relationship with your customers. The auto route, collaborate, and triage to solve customer needs in real-time. Elevate your support team and deflect customer queries with modern AI. Connect development teams and their sprints to customer impact. Triage customer signals and get guidance on product enhancements. A shared view to build software and support customers as one. Live chat, support ticketing, and engineering issues on one platform. Personalize your experience with custom objects, views, and more. Extend your experience with APIs and webhooks. Build, test, deploy, and publish your own automation. Map your work, customers, and product data in one system. Modern stack that brings cloud-native scale for millions of users. Consumer grade and real-time experiences with text, audio, and video. Enterprise-grade security and compliance.

Lemur live chat Integration › Contact › Profit! Messaging via instant messengers and online chat in one widget. Direct support agent call. No callbacks needed! Integration with websites and CRM systems in a few clicks. Adaptable widget to any kind of website design. Customized chat settings according to business needs and preferences. Transfer customer data directly to CRM. Lemur Live Chat: Taking common approaches outside of the box. Communicate with your clients via live-chat or messengers. Integrate lemur live chat to your website and CRM in just couple of minutes. Receive direct calls to support managers directly. Get full client data after the first contact. Social networks and Live chat in One Widget. Viber, Telegram, WhatsApp, Facebook, VK etc are now available for your support service. Clients can now connect with you via live chat or messenger apps. This enables support agents to deal with requests efficiently within one system. Also allows client information storage

Provide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see their navigation through your website in real time, guide them, and offer assistance proactively. Provide Support offers one of the most reliable Live Chat services on the market. The company was founded in 2003 and has proven its credibility. With Provide Support Live Chat you get: All features included in any plan Unlimited number of chats Multiple domains support at no extra cost Flexible chat window and chat button customizations Embedded or popup chat window Operators grouping and unlimited departments File transfer Flexible chat access restrictions Powerful chat statistics Chat transcripts storage with viewer app Chat agent apps included into price Unlimited live product assistance 24/7

Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets you know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. You can integrate Click2Magic across the websites of web and mobile apps as a chat widget to instantly handle all your client-customer concerns. Be it for sales, marketplace, tech support, product or service-related inquiries, this customer support lives chat software ensures to chat with your customers with its seamless features.

ChatSupport is a powerful live chat software solution that can be integrated on any website. The software enables users to engage and support their website visitors through an easy-to-use dedicated dashboard. We’re founded on the belief that for real connection, you need real people. Real connection is about feeling heard. And even the most advanced AI in the world can’t offer your visitors that feeling. For true human connection, you need real people ready to reach out and respond. With our free chat widget, you and your team can start answering chats from website visitors right away.

Track , monitor and talk to your website visitors in real-time with ActiveHelper Live chat. ActiveHelper Live Chat is the fastest way to engage your site visitors! Our Live Chat solution is rich of powerful features ready to use without have to spend hours on learning how to use . Stay connected with your visitors at all times anywhere, anytime with your phone, tablet or computer. ActiveHelper Live Chat is an unique unlimited solution that allow to manage multiple sites and agents from a single server installation with a single license. Check their location based on they IP or send personalized messages to your visitors. Target specific visitors and offer help when they need it based on pages they are browsing. Initiate a conversation by sending an specific message based on their behavior or by using automatic invitations to your website visitors. Choose how your visitors will see you. Define languages, images and colors depending of the country.

Live Chat Alternative allows customers to start personal voice conversations with your business directly from your website. Customers can call your phone numbers without the need to install any software. The call is completely free of charge! Purchasing traditional LiveChat software will uncover hidden costs like chat agents’ salaries and others. In differentiation to it, Live Chat Alternative utilizes your existing telephone lines to increase your sales volume without making changes in your staff’s daily routine and without the necessity of hiring new people. We fully understand that experienced sales professionals are always on the move doing meetings, closing deals, and handling many phone calls per day. With such a schedule staying on a chat console and messaging all day is a difficult task. The Live Chat Alternative provides a bridge between online customers and the existing phones of your sales team no matter where they are.

OCC has been providing live chat support to over 18,000 websites since 2005. When it comes to connecting business owners with their website visitors in a real time chat, OCC chat support software is proven as the premier software for live support. Join the ideal solution in providing web chat support to your customers and visitors seeking personal advice and expertise. For established businesses, the Premium Version releases the full features of OCC not available in Free, with just some of the features including chat window customization, chat history, the ability to purchase additional a la carte operators/departments & real time language translation. Quite possibly the most competitive pricing for enterprise live chat, OCC Enterprise gives users all the features, unlimited operators, unlimited websites & unlimited departments all kept secure & encrypted with 256-bit SSL. The most affordable enterprise level chat software!

Software that connects people, because we believe together is better. Live chat for customer service, no more stress dealing with multiple chats at the same time. Chat software specifically designed for high-volume customer services. We also offer co-browsing for customer service. Not being able to see what a website visitor sees on their screen? Help website visitors remotely with web-based screen sharing. We integrated co-browsing into our live chat. This makes it easier to understand and help the customer. Once you are logged into live chat, visitors will be invited to chat with you automatically. Send pre-defined responses to save time and maintain consistency. Use the pause function to temporarily stop new chats from coming in per agent. Your website visitors can share their browser screen with a contact center agent. This allows the agent to see what the customer is talking about in less than 2 seconds.

Quickly sign up then add some simple JavaScript to the HTML part of your website and the chat widget will be working instantly. Alternatively, we have plugins for the most popular CMS tools. Using live chat has never been easier. Simply by adding live chat to your website, you will be increasing sales and customer satisfaction overnight. IMsupporting is a chat platform for websites and e-commerce stores that enables website visitors to talk with the website sales or support staff. By using our 100% web based software, you can add a ‘chat support’ to your website and instantly start talking with your visitors in real time. Lower your average interaction cost per customer by supporting multiple users at once via an affordable communication platform. Relieve strain on your traditional phone support systems and use your staff more efficiently.

Signing up for our live chat software is easy. Just visit our sign-up page and create your login information. We are so sure you’ll love our help desk software, we’ll even give you the first 30 days for free! We give you a small javascript snippet that you place on your website, displaying the live chat widget. Make sure to put the javascript on every page that you want mobile chat to be available! You can customize the details of our live chat software to the specifics of your business. Change your office hours, add other users, and more. As a customer, there’s nothing worse than finding yourself in need of assistance and waiting days for a reply. With our unique help desk software, they’ll have instant access to the live support they need at the moment they need it with live chat. Your clients will be delighted to find that their questions will be addressed quickly through live chats.

Text messaging with the live chat agents is one of many ways your customers can reach you. Knowing who your customers are is extremely important; that’s why our software supports Google Analytics integration. Our chat Software enables you to route live chat data to your existing CRM or app. Keeping a record of all of your live chat conversations is critical. Our web-based chat portal gives you access to all your live conversation transcripts. Catering specifically to healthcare providers, patient conversations through Live Chat Engage support HIPAA guidelines and are compliant with them. We prepare a monthly report including the details of our performance, along with the engagement and traffic trends on your website. You determine how we greet your customers and talk to them. We use a personalized script based on your guidelines.

Monitor your website with one or more operators. Create operator accounts as needed and control the websites they're permitted to monitor. Operators can chat privately between themselves. Monitor multiple websites and see where chat requests are coming from. One operator can manage multiple websites, and multiple operators can manage multiple websites. Our live chat software is flexible enough to be configured to your customer support needs. Ask website visitors if they need assistance by sending them an invite to chat. Displays as an 'eye-catching' floating image that can be accepted or declined. Invites can be configured to send at a specified time or sent manually by the operator(s). Choose whether you want to display a generic 'chat now' image or a chat invite box containing the custom text you specify. Very useful in sending personalized invite requests based on what the visitor is viewing on your website.

Change nearly every feature of the chat window. Copy/Paste HTML code to install as Button, Embeded Window, Multi-operator, or Footer bar. Simply Copy/Paste HTML code to your website source code and your are running our applications live! Easy, Simple, Effective. Add as many operators as needed. We are scaleable and can grow as your company expands. Operator discount available for multi-product customers. Tracking customers with Live Tracking, Support Tickets, and/or Live Chat issues will give you invaluable insight into your business and customers. Every business with a website needs tools to communicate with its customers. Powerful live chat software that helps you talk to your website visitors and convert them into customers. Chataroo's Incredibly Easy and Affordable! Change nearly every feature of the chat window. Copy/Paste HTML code to install as Button, Embedded Window, Multi-operator, or Footer bar.

Embedded live video chat with mobile support and recording, fully customizable to meet your contact center's needs. Advanced & secure web chat with dynamic canned messages, real-time translation, PCI compliance, and message preview. Secure browsing and screen sharing for embedded customer support and sales. Live voice calls, web callbacks, and PSTN capabilities for real-time communication. Conversational chatbot with seamless live-agent transfer, available on your website, app, and over social media and WhatsApp. Manage WhatsApp and social media messaging with image support capabilities for smarter customer engagement. Businesses of all sizes use Talkative to accelerate sales, drive customer engagement, and reduce operational costs. Bring the in-store experience online with live video chat to increase sales and deliver personalized customer service. Offer convenient customer contact across channels to boost service and support digital funnels.

Tiledesk is an open source instant messaging platform for orchestrating and delivering conversational services and applications. Based on the MQTT protocol, Tiledesk orchestrates instant, asynchronous and multichannel communication among all stakeholders of a typical conversational architecture: chatbots, support operators, end users, colleagues, applications, etc. Main Features: • Live Chat Widget with full multichannel experience on Web and Mobile; • Resolution Bot to automate customer support; • Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA; • Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more; • Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more; • Seamless conversation allows to “jump” between different channels; • Ticketing Management system; • Monitoring dashboard.

Delight your customers 24*7 with Livechat boosted chatbots. Generate more leads. Engage with customers on Website, Facebook, Whatsapp, SMS, and more. Create chatbots using simple spreadsheets and no programming. Modify a pre-built chatbot template to make your own. Talk to your website visitors / Phone leads using Slack or Mattermost. No new applications to install and your team can collaborate as well. With Hybrid.Chat’s intelligent bots, you can provide comprehensive support to customers. Right from automatically booking more demos to selling your products effectively and catering to their common questions. The bot does it all! Customers can also submit receipts and upload files such as their resumes, thus offering an integrated solution. With Hybrid.Chat you can easily engage the users, be it on a website, Whatsapp, SMS, Facebook Messenger or Landing pages. Moreover, unlimited agents can talk to your clients from Slack or Mattermost.

Our Certified Industry experts ensure 100% Customer Satisfaction by engaging your website visitors via action-based triggers & under 1 minute of resolution time. Convert your website visitors into Lead & witness a massive increase in your sales. Never miss a lead with our team of 24x7 Chat Experts. Real human Chat Support to escalate your customer's tickets & other queries by mending a strong life-long relationship with them. A truly customizable chat widget packed with premium features absolutely free of cost. WIth our Chat Software you get Multilingual Support, High Load Dashboard, Secure Encryption & Much More. At Chat Outsource, we offer two types of pricing modules; Agent-based pricing (Agent Pro & Agent 24X7 Packages) and Chat-based pricing (Chat Pro Package). All three of these packages have been tailored to ensure 100% Customer Satisfaction Rate in Guaranteed Lowest Prices across all industries.

Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter. For SMBs looking for a fully integrated cloud-hosted help desk to immediately start supporting customers. Kayako’s helpdesk software comes with powerful out-of-the-box functionality that makes it easy for customer service teams to begin managing requests and conversations that come through any channel. Support customers better, and stay personal as you grow. Kayako’s award-winning helpdesk solution includes our live chat software as one of the many tools to help you with your customer support success. Kayako’s live chat tool enables you to provide a tailored, engaging live chat experience 24/7. You can help customers in real time across every channel—all from within Kayako’s dashboard. It’s quick and easy to customize our live chat software and integrate it into your website, iOS and Android apps.

Collect customer data and connect in real-time with live chat. Command all your online conversations with our live chat, engagement and customer management solutions. Keep track of your visitors first party data, analyze your interactions using reporting, queuing and workflows. Deploy natural language understanding chatbots that will intelligently greet visitors, answer sales questions, triage leads, create tickets, capture custom data, and automate back-end processes such as appointment settings and order status lookup. Allow your customers to directly communicate with you via messaging from wherever they are without having to visit your website. Your customers can use web messaging, WhatsApp, Facebook Messenger, Twitter, and text messaging to reach your agents. Extend your customer reach by enabling immediate or scheduled calls from your website. With dynamic availability settings, agents can take both chats and phone calls from the Velaro console.

Realtime customer support. Your customer’s expectations are changing - exceed them with the power of co-browse and live chat. Empower your agents to resolve complex customer support issues in real time. Reach out in one touch and in real time to boost rates of conversion, on web or mobile app. Our intelligent bots help your team answer common questions instantly. Deliver faster, more personalized support with the power of co-browse and live chat. Acquire’s simple, yet powerful tools encourage customer engagement and success across the board.

Complete conversational AI toolbox to help customer care teams provide top-level service for their clients. Smart AI chatbots - to automate repetitive customer service conversations with smart visual chatbot builder, and improve the productivity of your human teams. Live chat CRM - to handle all your channels (website, Facebook, SMS and Telegram) in a single live chat app and track the complete history of your customer communication. Conversational intelligence - to find the right words for every customer, grow sales and increase CSAT with conversational AI. Analyze conversations to predict conversions and reach out pro-actively. We believe that friends don't need support tickets to help friends!

Experience a new competitive advantage with real-time customer engagement using human live chat and AI chatbots. We focus on the visitors who have the potential to convert, but won't, without some assistance. Using clever behavior analysis and tracking, we identify the optimum time and message to engage in a thoughtful discussion. Our UK/US-based live chat team becomes your real-time product and service experts. Supported by AI chatbots, we remove friction in your funnel through conversation. Bringing a new competitive advantage and delivering previously untapped returns, 24/7. Increase the volume and quality of leads from your website. Engage, qualify, and convert with native-English live chat. Experience more revenue and offer an incredible native-English customer experience with our unique approach to live chat. Create the perfect blend of warm, engaging human chat and intelligent, attentive AI assistance to transform the CX on your website.

Mavenoid is a scalable support solution for hardware companies. With self-service and live support in one, you’re always ready to help your customers, from setup to daily use, to troubleshooting. Mavenoid is built for hardware support. Curious to see how it works for your type of product? Hop into our test drive area and see for yourself. From printers and speakers to dishwashers and robots, Mavenoid powers product support for the world’s most iconic brands. Seamless product support that gets to work in days, not months. Turn your knowledge & expertise into a working product assistant in minutes. Automate your repetitive inquiries such as troubleshooting, installation, warranty handling, and more. Effortless escalations with a suite of live support tools. Your agents can be more interactive with live video support. Chatbots are built to handle simple requests and promote leisurely conversations, not chit-chat. We help you solve real problems.