Audience
Live chat plugin for websites and business owners
About IMsupporting
IMsupporting is a hybrid AI-powered live chat platform designed to help organisations deliver fast, accurate and secure customer support. Combining real-time human chat with advanced AI automation, IMsupporting can answer questions, triage enquiries, guide users through workflows, and hand over to a human operator instantly when needed. The platform includes built-in document understanding and RAG search, allowing the AI to respond using your own verified knowledge, FAQs and PDFs. IMsupporting offers full multi-tenant isolation, powerful reporting, operator dashboards, and a fully customisable chat widget that can be embedded on any website. With secure UK hosting and GDPR-compliant data handling, it is ideal for councils, police forces, public-sector teams and private businesses that require reliability, privacy and flexibility. IMsupporting helps reduce workload, improve response times and modernise digital engagement with intelligent automation and seamless human support.
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Pricing
Starting Price:
£49.99
Pricing Details:
From £49.99 Per Month with Hybrid AI
Free Trial:
Free Trial available.
Integrations
Company Information
IMsupporting
Founded: 2015
United Kingdom
imsupporting.com
Videos and Screen Captures
Modern admin dashboard
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Product Details
Platforms Supported
Cloud
iPhone
Android
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
IMsupporting Frequently Asked Questions
IMsupporting Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking