Audience
Live chat plugin for websites and business owners
About IMsupporting
IMsupporting is a hybrid AI-powered live chat platform designed to help organisations deliver fast, accurate and secure customer support. Combining real-time human chat with advanced AI automation, IMsupporting can answer questions, triage enquiries, guide users through workflows, and hand over to a human operator instantly when needed. The platform includes built-in document understanding and RAG search, allowing the AI to respond using your own verified knowledge, FAQs and PDFs. IMsupporting offers full multi-tenant isolation, powerful reporting, operator dashboards, and a fully customisable chat widget that can be embedded on any website. With secure UK hosting and GDPR-compliant data handling, it is ideal for councils, police forces, public-sector teams and private businesses that require reliability, privacy and flexibility. IMsupporting helps reduce workload, improve response times and modernise digital engagement with intelligent automation and seamless human support.
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Pricing
Starting Price:
£49.99
Pricing Details:
From £49.99 Per Month with Hybrid AI
Free Trial:
Free Trial available.
Integrations
Company Information
IMsupporting
Founded: 2015
United Kingdom
imsupporting.com
Videos and Screen Captures
Modern admin dashboard
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Product Details
Platforms Supported
Cloud
iPhone
Android
Training
Documentation
Live Online
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
IMsupporting Frequently Asked Questions
IMsupporting Product Features
Live Chat
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
