Audience
Companies seeking a solution to answer customers live from their phone or computer
About Online Live Chat
Signing up for our live chat software is easy. Just visit our sign-up page and create your login information. We are so sure you’ll love our help desk software, we’ll even give you the first 30 days for free! We give you a small javascript snippet that you place on your website, displaying the live chat widget. Make sure to put the javascript on every page that you want mobile chat to be available! You can customize the details of our live chat software to the specifics of your business. Change your office hours, add other users, and more. As a customer, there’s nothing worse than finding yourself in need of assistance and waiting days for a reply. With our unique help desk software, they’ll have instant access to the live support they need at the moment they need it with live chat. Your clients will be delighted to find that their questions will be addressed quickly through live chats.
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• Software solutions to meet all of your customer support, contact center, lead generation, and help desk needs.
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• Tools/features include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more.
• Get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media and more.
• HIPAA, ADA and PCI compliant
• Quick, easy installation. No setup fees or contract.
• Free 30-day trial
• Free training and 24/7 Support
• #1 rated 7 years running as best live chat and SMS help desk platform
• #84 Inc. 500 fastest growing companies
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Pricing
Starting Price:
$4.99 per month
Integrations
No integrations listed.
Company Information
Online Live Chat
United States
onlinelivechat.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
In Person
Support
Phone Support
Online
Online Live Chat Frequently Asked Questions
Online Live Chat Product Features
Live Chat
Canned Responses
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Customizable Branding
Geo Targeting
