Alternatives to Podium

Compare Podium alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Podium in 2026. Compare features, ratings, user reviews, pricing, and more from Podium competitors and alternatives in order to make an informed decision for your business.

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    Zendesk

    Zendesk

    Zendesk

    Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.
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    Forethought

    Forethought

    Forethought

    Forethought delivers the world’s most advanced AI Agents built to think, act, and get smarter with every interaction. No matter the question, “Where’s my refund?”, “How do I update my plan?” or “Why isn’t this working?” - there’s a purpose-built AI Agent ready to help. From chat to voice to SMS, every conversation gets a smart, personalized response powered by your policies, tone, and data. This isn’t just plug-and-play automation. It’s AI with a strategic plan. Forethought helps businesses roll out a multi-agent system across the entire customer experience. With Forethought, your teams can stop piecing together tools and start running a smarter, faster operation. One that delights customers every step of the way.
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    WEX Field Service Management

    WEX Field Service Management

    WEX Field Service Management

    WEX FSM is a cloud-based, all-in-one field service management platform built to streamline every aspect of a contractor’s business, from scheduling and dispatch to invoicing, payments, reporting, and customer management. It consolidates workflow tasks so technicians, office staff, and customers all operate from a single system: real-time location tracking, drag-and-drop scheduling, optimized route dispatching, and customer history (jobs, equipment, notes, photos) are combined with quote/proposal generation, price-book management, and on-the-spot mobile invoicing and payment options. WEX FSM supports recurring service plans, flexible financing, and integrated payment processing, enabling faster cash flow by reducing delays in invoicing and collections. It includes built-in connectivity to accounting systems (e.g., QuickBooks sync), robust reporting and analytics for business insight, and a mobile app for field technicians so they can manage jobs and get paid directly.
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    Jotform

    Jotform

    Jotform

    Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. The platform also includes a Store Builder to sell products and services, accept payments through 30+ gateways, and tools like Approvals and Report Builder to automate workflows and generate actionable insights.
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  • 5
    Birdeye

    Birdeye

    Birdeye

    Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.
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    Sendbird

    Sendbird

    Sendbird

    Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions.
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  • 7
    Assembled

    Assembled

    Assembled

    Assembled is the only platform that unifies AI agents and intelligent workforce management to power fast and flexible support operations. Built for scale, we help teams automate over 50% of customer interactions, forecast with 90%+ accuracy, and optimize staffing across in-house and BPO teams. Orchestrate every chat, email, or call, balancing workloads between human and AI agents in real time — without sacrificing quality or control. Trusted by Stripe, Canva, and Robinhood, Assembled transforms support from a cost center into a strategic advantage. Our Workforce and Vendor Management tools connect forecasting, scheduling, and performance for smarter staffing decisions. AI Agents automate conversations across channels with your workflows and brand voice. AI Copilot empowers agents with real-time guidance, suggested replies, and one-click actions for faster, higher-quality resolutions.
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  • 8
    KUKUI

    KUKUI

    Kukui

    Kukui's All-in-One Success Platform is a robust integrated marketing software solution that helps businesses in the automotive repair industry to grow their brand and take it to the next level. Kukui offers tools for conversion rate optimization, POS integration, email marketing and retention as well as revenue tracking.
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    Pylon

    Pylon

    Pylon

    Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more. The support system for B2B companies. Allow your customers to get support wherever they'd like and enable multiple support tiers. Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels
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    SurveySparrow

    SurveySparrow

    SurveySparrow

    Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences.
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  • 11
    IBM watsonx Assistant
    IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.
    Starting Price: $140 per month
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    HubSpot CRM
    HubSpot brings your marketing, sales, and service teams together on the same AI-powered customer platform. HubSpot's Customer Platform is not just a tool; it's the heartbeat of your business. Designed with passion and precision, our CRM stands out as the ultimate solution for empowering your team to build deeper customer relationships. It transforms the way you engage with your clients by offering a seamlessly integrated, all-in-one platform for sales, marketing, and customer service. With HubSpot's CRM, you gain unparalleled insights into your customer interactions, all organized in an intuitive, easy-to-navigate dashboard that promises to skyrocket your team's efficiency. Our platform is engineered to grow with you, offering scalable solutions that adapt to your evolving business needs. What's more, HubSpot's Customer Platform includes a robust free version, packed with essential features, making it the perfect choice for ambitious businesses of all sizes.
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    Broadly

    Broadly

    Broadly

    Build a strong, lasting online presence and a reputation that helps you stand out in your area and win more business. Broadly helps thousands of local businesses attract and consolidate leads from multiple lead sources including Google, Facebook, Instagram, web chat, and website contact forms. Plus, connect with and serve customers and automatically request reviews - all from one easy-to-use app that you can access from any device, anywhere. Consistently provide a 5-star customer experience with a custom-built responsive website, automated web chat that captures up to 2x more leads, streamlined text and email communication, templated messages, mobile invoicing, flexible customer financing options and so much more. Our app connects with the tools you already use and comes with dedicated, ongoing customer support. Broadly makes it easy for customers to find you, work with you, and rave about you.
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    Text Request

    Text Request

    Text Request

    Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers whenever you want, wherever you work. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you with conversational texting and customer engagement on our website. The text messaging service crafted to cut through the noise, so you can connect with customers anytime, anywhere.
    Starting Price: $59 per month
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    Weave

    Weave

    Weave

    Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. The first Utah company to join Y Combinator, Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been included in the Forbes Cloud 100, Inc. 5000 fastest-growing companies in America, and Glassdoor Best Places to Work.
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    Textellent

    Textellent

    Textellent

    Textellent's robust business texting services provide SMS and MMS capability for customer service, sales, and marketing texting programs. Textellent's business texting solution makes designing, managing, measuring, and integrating SMS and MMS campaigns easy. Whether used for customer service, sales, or marketing, Textellent supports your customer journey with an easy-to-use service that text-enables local business lines and serves businesses of any size. Robust scheduling and appointment reminders are also available, as are keywords and shortcodes for easy opt-in programs with TCPA compliance supported by AI.  In addition, Business Texting is supported directly from any web application or web page via Textellent Messenger (a free Google Chrome extension.)
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    Starting Price: $59 per month
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    Lime Connect

    Lime Connect

    Lime Connect (formerly Userlike)

    Lime Connect is Germany's leading AI-Agent platform for customer communication. AI Agents automate complete service processes, integrated into your existing systems and developed in Germany for maximum security. All messages from your website, WhatsApp, or any preferred messaging channel are centralized in the Message Center, where professional features such as live translations, file sharing, and video calls enhance customer interactions. Connect AI allows you to deploy autonomous AI Agents that handle up to 70% of customer requests independently, while the AI Copilot assists your service team by summarizing conversations, suggesting answers, and providing relevant knowledge in real time. Automate processes with Workflows, update integrated systems, and deliver seamless support across all channels. Lime Connect is developed and hosted in Germany, making it a GDPR-compliant software
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    Starting Price: $87.00 per month
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    Tidio

    Tidio

    Tidio

    Tidio is a leading customer service platform that combines live chat, chatbot automation, and AI agents to help businesses deliver fast, effective customer interactions at scale. Recognized for its robust automation capabilities and user-friendly design, Tidio is trusted by over 800,000 of businesses worldwide. Engage visitors via real-time chat and unify conversations across email, Messenger, Instagram, and more—all from one dashboard. Track, manage, and resolve issues efficiently with built-in ticketing tools that complement chatbot and live agent workflows. Use the no-code visual chatbot builder to create custom flow to collect leads, answer FAQs, and automate communication. Deploy the conversational AI agent, Lyro and resolve up to 64% of customer support queries using natural language understanding. Easy to deploy and operate—no coding skills required. GDPR-compliant and secure. Proven scalability for eCommerce, SaaS, and service industries. 7-day free trial available.
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    OneBill

    OneBill

    OneBill

    OneBill is an end-to-end subscription management, billing, and revenue management platform that powers the entire customer lead-to-revenue generation experience. OneBill supports all types of billing models such as one-time billing, subscription billing, recurring billing, and usage-based billing. OneBill’s seamless integration with other enterprise systems such as carriers & service providers, payment gateways, accounting & admin, taxation, and CRM & ERP platforms is made possible with open APIs. The platform covers all aspects of a business from CPQ, automated order provisioning & activation, billing & invoicing, all the way to revenue reporting, customer subscription management, and channel partner commission management. OneBill has been helping SMBs, SMEs, and large enterprises to reduce billing errors, compliance risk and drive greater efficiency with an end-to-end billing and revenue management solution fully integrated with some of the world’s leading solutions.
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    Starting Price: $1500.00
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    ReviewInc

    ReviewInc

    ReviewInc

    ReviewInc provides Online Reputation Management and Customer Experience Software. ReviewInc's Reputation Management Software helps your business get more reviews, manage your existing ones, and automate review campaigns. Our customer experience tools are a flexible and automated communication system that tracks every step in the customer-facing processes. With a few easy steps, businesses can create a flexible customer experience to make their business shine.
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    Get More Reviews

    Get More Reviews

    Get More Reviews

    Do you have customers, clients, guests or patients? Then Get More Reviews will work for your business. Collect new reviews & display your existing reviews straight from your website. Automatically share your best 5-star reviews as posts on your Facebook page. Get alerted when new reviews come in so you can take action and respond if needed. See how your business is performing and where you need to focus your efforts.
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    Starting Price: $99 per month
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    TXTImpact

    TXTImpact

    TXTImpact

    TXTImpact is a trusted Mass Texting and Business Messaging Service provider, delivering reliable and affordable solutions for businesses of all sizes. Designed for simplicity and efficiency, the platform enables organizations to send mass text messages, bulk MMS campaigns, SMS polls, surveys, and automated reminders effortlessly. TXTImpact caters to diverse industries, including retail, healthcare, education, and nonprofits, offering customizable features to meet specific needs. Its intuitive dashboard simplifies the entire process, making it accessible even for non-tech-savvy users. With real-time analytics, message scheduling, and robust automation tools, it ensures seamless communication and engagement with your audience. Backed by a comprehensive knowledge base, tutorial videos, and responsive customer support, TXTImpact empowers businesses to achieve their messaging goals effectively. Whether you're running marketing campaigns, sending updates, or improving customer interactions,
    Starting Price: $29/month
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    LiveHelpNow

    LiveHelpNow

    LiveHelpNow

    • Software solutions to meet all of your customer support, contact center, lead generation, and help desk needs. • All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email management, and VoIP call management, yet your team will receive one streamlined communication history. • Tools/features include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more. • Get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media and more. • HIPAA, ADA and PCI compliant • Quick, easy installation. No setup fees or contract. • Free 30-day trial • Free training and 24/7 Support • #1 rated 7 years running as best live chat and SMS help desk platform • #84 Inc. 500 fastest growing companies
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    Starting Price: $21.00/month/user
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    Rannko

    Rannko

    Rannko

    Rannko offers a simple and effective Review & Reputation software that builds on customer experience by taking control of your customer reviews, online presence with listings & overall reputation, everywhere it matters most. Our Mission By understanding the complexities of how reviews & accurate online information directly impact businesses, we're able to help build business better through a simple yet advanced set of review and reputation features. Reach new customers whilst helping you build the reputation you so rightly deserve. Why do businesses need more reviews? Businesses that have more reviews generally rank higher in search, businesses that have a high average of 4.5 stars and above rank even higher. Google and other sites alike also track your online reputation through your customer engagements, for example; your response rate or whether or not you answered a question on google my business. Rannko aides in helping you supercharge your reputation!
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    Starting Price: $49 / month
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    Drift

    Drift

    Salesloft

    Drift is a conversational marketing platform designed to help businesses engage website visitors and convert them into qualified sales opportunities. The platform uses AI-powered chat agents to start real-time conversations with prospects directly on a company’s website. Drift helps marketing and sales teams identify high-intent buyers, answer questions instantly, and guide visitors toward booking meetings or speaking with a representative. By replacing traditional forms with interactive conversations, businesses can improve the buying experience and accelerate lead qualification. Drift also provides insights into website visitor behavior, helping teams understand which prospects are most likely to convert. The platform integrates with existing sales and marketing tools to support a seamless revenue workflow. By combining real-time engagement with buyer insights, Drift helps companies generate more pipeline and close deals faster.
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    Intercom
    Intercom is an AI-first customer service platform that enables businesses to deliver personalized and efficient customer support across multiple channels. Founded in 2011, the company offers a comprehensive suite of tools, including the Fin AI Agent, which provides instant, accurate answers to customer inquiries 24/7. Intercom's platform also features AI Copilot, assisting support agents with real-time solutions, and AI Analyst, offering insights and recommendations for support leaders. Trusted by over 25,000 global organizations, including Atlassian, Amazon, and Microsoft, Intercom facilitates over 500 million messages per month, enhancing customer interactions and support efficiency. Headquartered in San Francisco, with offices in Chicago, Dublin, Sydney, and London, Intercom continues to innovate in the customer service industry.
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    Starting Price: $29/seat/month
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    Kore.ai

    Kore.ai

    Kore.ai

    Kore.ai is an enterprise AI platform that enables organizations to build, deploy, manage, and optimize AI agents for customer service and employee productivity use cases. Its Agent Platform, known as Artemis, provides the foundation for creating AI-powered applications, intelligent workflows, and enterprise-grade automation solutions. The platform includes pre-built applications for industries such as banking, healthcare, retail, human resources, recruiting, and IT support. Organizations can also leverage AI agent builders, enterprise search, orchestration tools, and marketplace integrations to accelerate development and deployment. Kore.ai is designed to support large-scale enterprise environments with strong governance, administrative controls, and integration capabilities. By combining AI agents, automation, and business process intelligence, Kore.ai helps enterprises improve operational efficiency and customer experiences.
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    CallBack HVAC

    CallBack HVAC

    CallBack HVAC

    CallBack HVAC is missed-call text-back software built specifically for HVAC companies. When a customer calls and no one answers, CallBack HVAC automatically sends them a text message within seconds — keeping the lead engaged before they call a competitor. HVAC owner-operators and multi-crew operations use CallBack HVAC to stop losing jobs to missed calls. The software runs 24/7 without any manual effort. When a call is missed, the customer gets an instant, customizable text response that lets them know you will be in touch shortly. Key features include: automatic missed-call text-back, customizable SMS templates, real-time notifications, and a simple dashboard to track all activity. No contracts, no complicated setup, and no answering service required. CallBack HVAC integrates with Twilio for reliable SMS delivery and is deployed as a cloud-based SaaS platform — nothing to install. Pricing is $149/month with a 14-day free trial.
    Starting Price: $149/month
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    Chekkit

    Chekkit

    Chekkit

    Get great reviews, be the obvious choice, and win more customers — All in one place. Reviews are the referrals of 2020. Hundreds of great reviews are the best way to earn a prospect's confidence. Get them. Win more leads by providing an easy way for customers to text you directly from your website, or elsewhere on the web. Earn customers by providing answers to questions, scheduling appointments, sending product pictures, and staying in touch. Request payments over text message. The conversation starts with a web chat and ends with a payment. 1. Get found with your amazing reviews. 2. Be easy to get in touch with using Webchat. 3. Own the customer conversation throughout the sale. 4. New customers leave great reviews. 5. See step 1.
    Starting Price: $149 per month
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    Grade.us

    Grade.us

    Grade.us

    Grade.us is a cloud-based reputation and review management platform that is ideal for digital marketing agencies, SEOs, and brands. Grade.us features include review generation, review monitoring, and marketing online reviews. With Grade.us, users are able to collect customer reviews using email and drip campaigns as well as a range of tools. Get notifications of new reviews on Google, Facebook and 100+ industry specific review sites. Share your best reviews on your website with our WordPress plugin and floating carousel widget. Automatically post your great reviews on social media channels. Grade.us comes with a full set of reseller tools that allows agencies to white label the service, generate leads, and grow their reputation service offering.
    Starting Price: $180.00/month
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    FiveStarPing

    FiveStarPing

    JRK Digital

    FiveStarPing is the simplest way for tradespeople and small service businesses to collect reviews on Google, Yelp, Facebook, or Trustpilot. Enter your customer's name and phone number, and they receive a review request in their own language - choose from 30 languages. Send via SMS, email, or let them scan a QR code. Free plan: 5 requests/month, email only, QR code, 30 languages. No credit card required. Pro plan: $15/month: unlimited requests, SMS, automated follow-ups, analytics dashboard. No contracts. Cancel anytime.
    Starting Price: $15/month/user
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    Experience.com

    Experience.com

    Experience.com

    Experience.com is a fully-automated, enterprise experience management platform.   *Collect feedback at every meaningful moment in the customer journey. *Build the perfect CX and EX programs for your business to drive behavior, analyze feedback data, and win. *Deploy workflows and APIs to put experience data where it belongs to power business outcomes.   Our Products: Core platform – The Experience Management Platform +Campaigns (Surveys) +Reviews Management +Listings Management +Workforce Engage +Professional Profiles +Social Media Monitor   *Pricing is customized based on company size and user licenses. Please reach out to our sales and support teams to learn more about your options.
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    Falkon SMS

    Falkon SMS

    Falkon Systems

    Falkon SMS is a compliance-first business texting platform that text-enables your existing landline, VoIP, toll-free, or Microsoft Teams number - no hardware changes, no number porting. Built for regulated industries: HIPAA-compliant with signed BAA (Pro plan), SOC 2 Type I certified, FINRA/SEC archiving, and 10DLC registration fully managed by the Falkon team. Features include two-way texting, shared inbox with conversation assignment and statuses (Open, In Progress, Follow-up, Resolved, Closed), starred follow-up flagging, group broadcast to 2,000 contacts, scheduled messaging with Excel bulk import, MMS, Secure Chat, secure file sharing, custom contact attributes, and the Falkon AI Engine trained on your own SOPs. Three-tier access: User, Manager, and Organisation Admin. Integrations: Microsoft Teams, Cisco Webex, Clio, Chrome Extension. Available on web, desktop, iOS, Android, Teams, and Webex. Free trial - no credit card required.
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    Cloutly

    Cloutly

    Cloutly

    Cloutly is the most powerful way to get more reviews. Asking for reviews doesn't have to be boring, transactional and impersonal. Cloutly helps you cut through the clutter, send personalised video review requests and see all your feedback in one place. Your customers get hundreds of promotional emails every day. Why add to the clutter, when you could stand out instead? - Send personalised text or video review campaigns to your customers that get opened, noticed and remembered. - Never follow-up manually again. Create multi-step, multi-channel review campaigns. - Segment and tailor outbound campaigns by category, service or customer type for maximum relevance. - Get reviews virtually anywhere and keep track of what people are saying across 40+ review sites - Outrank your competitors in search results and become the first choice when people compare you online. Get started free for 14 days > cloutly.com
    Starting Price: $29 per user per month
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    Emitrr

    Emitrr

    Emitrr

    Emitrr is a human-like smart receptionist for small businesses. With Emitrr, business owners don’t have to worry about missing customer calls and can focus on their business growth, while Emitrr handles customer queries like booking appointments, quotes, FAQs, and more. A smarter phone system that integrates with your EHR/CRM, resulting in real-time conversion metrics, reduced average handling time with screen pop, and more! Convert customers with web chat that continues the conversation on text, so your patients never have to wait on the web. Most small businesses spend a lot of dollars on building a website, advertising, SEO, and other forms of marketing. In addition, small businesses work very hard to channel these customers to the website and more than a quarter of these web visitors never get converted. Your customers are not tied to a live chat on the web. Convert customers even when they walk away from the web.
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    LobbyStack

    LobbyStack

    LobbyStack

    LobbyStack is open-source AI receptionist software for small businesses. It answers inbound phone calls, handles SMS, captures messages and caller details, books, reschedules, and cancels appointments, answers questions from business knowledge, and transfers conversations to a person when needed. Teams manage business hours, services, availability, knowledge, calls, transcripts, recordings, tasks, appointments, and customer conversations from one web dashboard. Use LobbyStack as a hosted cloud service or self-host the AGPL-3.0-only source code. Current product information, documentation, and pricing are available from the product homepage.
    Starting Price: $30/month
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    Local Siren

    Local Siren

    Local Siren (Local Siren - Digital Marketing Agency)

    In today’s digital landscape, many small businesses struggle to gain visibility on Google and Local Search, which means potential customers can’t find them just when they’re needed the most. Our expertise lies in optimizing your business presence so that you're not only visible but also prominent in local search results. This allows you to focus on what you do best: serving your customers and growing your business. Let Local Siren help you connect with your community and ensure your services shine where it matters.
    Starting Price: $57
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    LocalClarity

    LocalClarity

    LocalClarity

    LocalClarity is the world's most scalable review and local search listing management platform for multi-location brands and agencies. The comprehensive suite of tools helps clients to build relationships through direct review responses, increase local search traffic, gain insights into customer feedback trends, identify under-performing locations, and discover unique best practices. Programs available for businesses with 10 to 10,000 locations and agencies of all sizes. Core Offering: * Review Management * Local Listings * Local Social * Distributed Reporting * Performance Analytics * Competitor Tracking Distinctive Capabilities: * Bulk listing management * Review Sentiment * Automated Workflows * Generative AI Responses * App & Software Reviews * Language Workflows * Auto Response
    Starting Price: $12 per month
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    LocalImpact

    LocalImpact

    LocalImpact

    LocalImpact helps businesses collect, manage, and showcase customer reviews from one simple dashboard. Send automated review requests by SMS, email, or link to get more reviews on Google and other review sites. Monitor all your reviews in one place and reply quickly using AI-generated responses. LocalImpact also helps you turn great reviews into marketing content. Display reviews on your website with widgets, share them on social media, and build trust with potential customers. With automation, reporting, and integrations, LocalImpact saves time and helps businesses improve their online reputation, increase visibility in search, and win more customers.
    Starting Price: $19/month
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    Linda

    Linda

    Linda

    Linda helps small businesses get more done in their day‑to‑day online marketing by transforming completed jobs into geotagged photos with descriptions and positive reviews, which are amplified across their website, Google Business Profile, social media, search engines, and more. It offers service check‑ins to showcase work, service spotlight to display top jobs on your site, and market maps with visibility‑heatmaps to monitor local search performance. Users can schedule GBP posts, videos, and images; generate optimized Q&A; manage listings across 500+ directories with 200+ deep integrations; and automate review funnels, notifications, responses, and display widgets, supporting over 80 platforms. Additional capabilities include form‑submission and call‑tracking, AI‑powered live chat and appointment‑booking via chatbot, mobile content creation for “moments,” omnichannel inbox for SMS, web‑chat, email, and messaging, plus analytics, dashboards, and automated workflows.
    Starting Price: $349 per month
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    NiceJob

    NiceJob

    NiceJob

    NiceJob is an all-in-one reputation marketing platform built to help small businesses generate more reviews, referrals, and sales. It automates review requests and publishing, ensuring your business becomes top-rated on platforms like Google and Facebook without expensive ads. With built-in referral tools, businesses can double word-of-mouth leads and convert them into paying customers. Social proof features transform reviews into ready-to-share content for websites and social media. Users report 4x more reviews, higher conversion rates, and significant sales growth after adopting NiceJob. Trusted by over 50,000 businesses, NiceJob provides affordable, easy-to-use tools that deliver measurable ROI.
    Starting Price: $75 per month
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    Loox

    Loox

    Loox

    Level up your store with strong social proof. Whether you’ve just launched your first store or are an established brand, Loox will help your business grow. Increase conversions, attract quality traffic and encourage repeat purchases with visual product reviews. Loved by over 90,000 Shopify merchants​. Schedule automatic, fully branded review requests and reminders to encourage your customers to snap a picture and leave a review. Stand out from the crowd with an elegant online store your customers can trust. No matter what theme you are using, our stunning review galleries are the most beautiful way to display product reviews on Shopify stores. Photo reviews on product pages drive up to 91% uplift in conversions. Loox helps you to generate significantly more reviews with photos and display them in stunning review galleries, boosting credibility, conversions, and sales with strong social proof.
    Starting Price: $9.99 / mo
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    ID Privacy AI

    ID Privacy AI

    ID Privacy AI

    At ID Privacy, we are shaping the future of AI with a focus on privacy-first solutions. Our mission is simple, to deliver cutting-edge AI technologies that empower businesses to innovate without compromising the security and trust of their users. ID Privacy AI delivers secure, adaptable AI models built with privacy at the core. We empower businesses across industries to harness advanced AI, whether optimizing workflows, enhancing customer AI chat experiences, or driving insights, while safeguarding data. Built under a cloak of stealth, the team at ID Privacy began meeting and formulating the plan for our AI as a service solution. Launched with multi-modal, multi-lingual capabilities and the deepest knowledge base on ad tech currently available anywhere. ID Privacy AI is focused on privacy-first AI development for businesses and enterprises. Empowering businesses with a flexible AI framework that protects data while solving complex challenges across any vertical.
    Starting Price: $15 per month
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    HumanBot

    HumanBot

    HumanBot

    Train our self-learning AI chat with your website URL, PDFs, knowledgebase, or document files. Watch as it effortlessly digests your information and delivers human-like responses to brand-specific queries. No more canned and generic responses. Activate a friendly AI human to carry out warm and impactful conversations with your customers using hundreds of text-to-speech voices featuring all popular languages in real-time. Engage your visitors in real-time live conversations, providing instant support and assistance. Add unlimited employees to handle high volumes of inquiries, deliver personalized experiences, and boost customer satisfaction. Use our huge library of done-for-you templates to hit the ground running and launch your chatbot within a second. No technical experience is needed. Record, track, and analyze chat history, traffic data, and analytics. See what customers are saying and boost revenue and ROI with data-driven optimizations.
    Starting Price: $49 one-time payment
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    Signpost

    Signpost

    Signpost

    Signpost is the complete solution used by thousands of local businesses to get more reviews and grow revenue. Using Signpost’s smart CRM and automated text and email marketing, over 20,000 local businesses have improved their ratings by 34%, increased their revenue by 14%, and grown their contact list by 3.3X, on average. US-based receptionists are ready at answer calls on behalf of your business. Stop spending hours each day searching through various inboxes. Capture leads while you’re on the job, after hours, or any time in between. Create custom campaigns to re-engage prospects and existing customers. Thousands of businesses trust Signpost with their customer communication. Request a personalized consultation with our team. Manage your customer communications, from lead to customer to repeat business. All the tools you need to beat the competition, all in one place.
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    Thryv

    Thryv

    Thryv

    The end-to-end client experience software for growing small businesses. Get the job, manage the job, get paid and get credit online with Thryv. Thryv is a secure, easy to use small business management platform that automates tasks and puts your customers at the center of your business. ThryvPay can help services businesses save thousands when you accept and process credit card and ACH payments. Take advantage of next day funding, automated recurring payments, client-side convenience fees, QuickBooks integration, automatically scheduled payments and more. Desktop, tablet, or app on the go, Thryv puts the complete business management and exceptional customer service at your fingertips. Thryv works with the digital tools you’re already using to run your small business, streamlining the way you work.
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    Vendasta

    Vendasta

    Vendasta

    Vendasta is a rebrandable, end-to-end platform for companies who sell digital solutions to SMBs. Publishers, agencies, broadcasters, financial institutions, telcos, ISVs, MSPs, and other SMB-serving businesses are able to streamline their go-to market process, sell more products to more clients, and unlock recurring monthly revenue. The platform supports dozens of digital marketing and business productivity tools with marketing automation, a robust CRM, and a client-facing portal - all under a single login. Build on the Vendasta Platform to produce a customized experience for your business needs.
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    TrustAnalytica

    TrustAnalytica

    TrustAnalytica

    TrustAnalytica is the best online interaction solution to helps businesses grow and be found online. With a universal business toolkit, TrustAnalytica can help businesses provide excellent customer experiences and retain their customers using modern technologies. Everyday companies from small and large use TrustAnalytica for Internet marketing and reservations, connecting to prospects and customers and conducting research surveys. TrustAnalytica can help you build your online reputation by automatically generating new reviews. It takes seconds for consumers to submit reviews with TrustAnalytica's reputation management system since it sends them a text message with a direct link. Do not sit around and wish for more reviews; instead, get out and acquire them.
    Starting Price: $49 per month
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    TextNinja

    TextNinja

    TextNinja

    TextNinja is perfect for small local businesses aiming to boost customer engagement and conversions online. With an easy-to-integrate SMS chat widget, TextNinja allows real-time communication with website visitors, turning them into loyal customers. Setup is simple, requiring no technical skills, and it provides instant interaction to enhance customer experience and drive sales. Capture valuable lead information effortlessly with each chat session. Customize the widget to fit your brand, ensuring a seamless user experience. Use TextNinja to understand customer needs and tailor your offerings for better satisfaction. Elevate your business today with TextNinja!
    Starting Price: $29/month
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    Tinylawn

    Tinylawn

    Tinylawn

    Tinylawn is a 24/7 AI receptionist and answering service built for lawn care, landscaping, pest control, and other service businesses. It answers inbound calls, provides after-hours and overflow coverage, captures lead details, responds to common questions, and books qualified appointments on the business calendar. Tinylawn also supports rescheduling, cancellations, confirmations, and instant text or email notifications, helping teams follow up faster and avoid missed opportunities. Every call includes a recording, transcript, and AI-generated summary for easy review. Businesses can also use online booking pages, bilingual English and Spanish support, property intelligence, and virtual site visit reports to better understand each job before sending a technician. Tinylawn helps service businesses win more work, improve response times, and reduce the need for additional office staff. Setup is fast, plans are flexible, and spam, silent calls, and immediate hang-ups are not billed.
    Starting Price: $49/mo