Audience

HVAC companies, owner-operators, small HVAC crews, and multi-crew HVAC operations in the United States

About CallBack HVAC

CallBack HVAC is missed-call text-back software built specifically for HVAC companies. When a customer calls and no one answers, CallBack HVAC automatically sends them a text message within seconds — keeping the lead engaged before they call a competitor.

HVAC owner-operators and multi-crew operations use CallBack HVAC to stop losing jobs to missed calls. The software runs 24/7 without any manual effort. When a call is missed, the customer gets an instant, customizable text response that lets them know you will be in touch shortly.

Key features include: automatic missed-call text-back, customizable SMS templates, real-time notifications, and a simple dashboard to track all activity. No contracts, no complicated setup, and no answering service required.

CallBack HVAC integrates with Twilio for reliable SMS delivery and is deployed as a cloud-based SaaS platform — nothing to install. Pricing is $149/month with a 14-day free trial.

Other Popular Alternatives & Related Software
ThermoGrid
ThermoGrid
(13 Ratings)
ThermoGrid is a specialized contractor management software tool for managing field service operations, designed to meet the unique needs of HVAC-R, plumbing, and electrical companies. With ThermoGrid, you can streamline your workflow and boost your bottom line with powerful features like mobile offline app, scheduling, dispatching, client history tracking, inventory management, service agreements, load calculation, marketing tools, payroll management, invoicing, and estimates. ThermoGrid gives you the power to reach new heights of efficiency, accuracy, and profitability. Don't miss out on the opportunity to transform your business. Try it FREE or contact us today to request a demo!
Learn more
FastEST Estimating Software
FastEST Estimating Software
FastEST Mechanical Estimating Software offers a comprehensive solution for takeoff & estimating from start to finish. All programs have an extensive pricing & material catalog & on-screen takeoff. Reports & quotes are generated in seconds & all programs are easy to learn. We can have you up & running in less the 15 minutes so you can be estimating better today! FastPIPE is industry-leading plumbing & mechanical estimating software for commercial & industrial contractors. Whether you are estimating plumbing, HVAC piping, or industrial process piping, FastPIPE provides all of the takeoff & reporting tools needed to create an accurate & timely quote. FastDUCT is ready-to-go HVAC and duct estimating software that meets the needs of commercial & industrial sheet metal contractors. Features on-screen takeoff for contractors who do duct fabrication and/or HVAC installation. FastWRAP is ideal for mechanical insulation estimating . Takeoffs can be imported from FastPIPE/FastDUCT.
Learn more
ServiceTitan
ServiceTitan
Grow your home service business with ServiceTitan, the leading all-in-one software for residential HVAC, plumbing, electrical, and other home service businesses. ServiceTitan enables businesses to generate more leads and close more sales by offering a full range of tools in one platform. This includes call booking, customer experience, dispatching, marketing, and integrated financing.
Learn more
Ignitvio
Ignitvio
Ignitvio is an AI-powered answering and lead capture platform built for home service businesses. Our AI answers calls 24/7, sends missed-call text-backs, automates lead follow-up, and books appointments automatically. Every system is fully managed, we handle setup, configuration, and ongoing optimization so business owners never lose a job to a missed call again. Built specifically for plumbers, electricians, HVAC companies, contractors, dentists, and auto repair shops.
Learn more

Pricing

Starting Price:
$149/month
Pricing Details:
$149/month with a 14-day free trial. Includes missed-call text-back, after-hours lead capture, caller detail capture, urgency flags, callback queue, two-way SMS follow-up, business-hours controls, and English/Spanish support. Customer is responsible for their own Twilio/SMS usage costs.
Free Trial:
Free Trial available.

Integrations

API:
Yes, CallBack HVAC offers API access
See Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

CallBack HVAC
Founded: 2026
United States
callbackhvac.com

Videos and Screen Captures

Play Video
Other Useful Business Software
$300 Free Credits to Build on Google Cloud Icon
$300 Free Credits to Build on Google Cloud

New customers can spin up VMs, build with AI, and query data at no cost.

Put your $300 in credit toward real workloads, then keep building with free monthly usage for 20+ products. No commitment and no charge until you upgrade.
Sign Up

Product Details

Platforms Supported
Cloud
Training
Documentation
Videos
Support
Online

CallBack HVAC Frequently Asked Questions

Q: What kinds of users and organization types does CallBack HVAC work with?
Q: What languages does CallBack HVAC support in their product?
Q: What kind of support options does CallBack HVAC offer?
Q: What other applications or services does CallBack HVAC integrate with?
Q: Does CallBack HVAC have an API?
Q: What type of training does CallBack HVAC provide?
Q: Does CallBack HVAC offer a free trial?
Q: How much does CallBack HVAC cost?
Q: What pricing for support is available for CallBack HVAC?
Q: What pricing for training is available for CallBack HVAC?

CallBack HVAC Product Features

HVAC

Customer Database
Dispatch Management
Billing & Invoicing
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
Message Personalization
Reporting/Analytics
Scheduled Messaging
MMS
Mass Texting
Mobile Coupons
Mobile Keywords
Polls / Voting
Shortcodes
Text-to-Win

CallBack HVAC Verified User Reviews

Write a Review
  • Regina P.
    Dispatcher
    Used the software for: Free Trial
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Product review"

    Posted 2026-06-11

    Pros: I tested the CallBack HVAC workflow as a beta tester. The missed-call text-back idea was easy to understand, and I can see how it would help an HVAC business follow up faster when calls are missed. The setup and dashboard were clear from what I reviewed.

    Cons: I did not identify any significant drawbacks during testing. However, because I reviewed the workflow as a beta tester, I was not able to evaluate long-term performance, customer response rates, or how the system handles unusual situations. Additional real-world usage data would help demonstrate its overall effectiveness.

    Overall: Overall, I found the CallBack HVAC workflow to be easy to use and well-designed. The missed-call text-back feature provides a simple solution to help HVAC businesses follow up with customers more efficiently. Based on my testing experience, it appears to be a valuable tool with strong potential for real-world use.

    Read More...
  • Previous
  • You're on page 1
  • Next
Page Already Claimed. Claim Again?