Audience

Local service businesses.

About TextBack

TextBack helps phone-driven local businesses respond to missed, busy, and after-hours calls with automatic text messages and a shared inbox. Callers can continue a two-way conversation, request a callback, ask for a quote and submit photos, or request an appointment from available calendar slots. The service supports English and Spanish conversations, AI-drafted replies that a business approves before sending, follow-up messages, quote and appointment reminders, and review requests after completed jobs. Businesses can also use an included website, lead-form inbox, and optional directory listing. TextBack provides weekly activity reports and emergency-message alerts for trades such as HVAC, plumbing, electrical, roofing, and other local service businesses.

Pricing

Starting Price:
$49/month
Pricing Details:
The founding plan costs $49 per month, locked while subscribed. A one-time $25 carrier-registration fee applies when registration is filed. The 7-day free trial starts when the service texts back the first missed call; cancel before the trial ends to avoid the subscription charge.
Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

GoTextBack
United States
gotextback.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Videos
Support
Online

TextBack Frequently Asked Questions

Q: What kinds of users and organization types does TextBack work with?
TextBack works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does TextBack support in their product?
TextBack supports these languages: English.
Q: What kind of support options does TextBack offer?
TextBack offers support via online.
Q: What type of training does TextBack provide?
TextBack provides training in the form of videos.
Q: Does TextBack offer a free trial?
Yes, TextBack offers a free trial.
Q: How much does TextBack cost?
Pricing for TextBack starts at $49/month.

TextBack Product Features