Switchbird
Engage every caller, Googler and site visitor with messages. Trigger automated "messaging funnels". One easy, private-labeled app to share and manage it all. Plug the leaks in your sales process by recovering missed and after-hours calls 24/7. Just like web or email funnels, only stickier. Customize to qualify, educate and convert. Stop wasting time on abandoned chats; we mimic the "micro-commitment" of chat to increase conversions and capture a phone number first. Add our widget to your website in seconds and customize with your colors, team headshots, messaging, etc. Track performance by URL; even deploy custom versions of the widget to different pages. Capture lead data and a text messaging opt-in from every caller—even missed, abandoned and after-hours calls. Add our widget to your website and drive visitors into a text conversation with your business, a much more valuable and durable connection than online chat.
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FrontReplies
FrontReplies is a done-for-you AI receptionist and answering service for local, appointment-led businesses. It handles inbound calls, emails, text messages, social direct messages and website chats around the clock, responding in the business’s voice. The service captures leads, routes requests to staff, sends missed-call text-backs, follows up with prospects and books appointments using calendar availability. FrontReplies’ team sets up and maintains the replies and workflows, connects calendars, inboxes and communication channels, and obtains customer sign-off before launch. The service is aimed at dental practices, med spas, clinics, salons, barbershops, gyms and studios, and home-service providers such as HVAC, plumbing and roofing businesses. Common workflows include answering routine inquiries, following up on quotes or unbooked inquiries, and directing complex requests to staff.
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Text Request
4.0 out of 5 stars
(4 Ratings)
Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers whenever you want, wherever you work. Text Request is designed to scale with you, from one person handling a few conversations, to thousands of employees sending millions of messages, to custom solutions built on our API. Learn more about how we help busy business leaders like you with conversational texting and customer engagement on our website.
The text messaging service crafted to cut through the noise, so you can connect with customers anytime, anywhere.
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SecondCall AI
SecondCall AI provides AI front-desk services for local businesses that rely on phone calls and bookings. Its AI receptionist, Debbie, answers calls 24/7, including after hours, on weekends, and while staff are working on-site. The service handles missed-call text-back, qualifies callers, books jobs into the business calendar, and follows up on estimates. It also offers automated review requests, seasonal campaigns, call summaries, recordings, transcripts, and monthly performance scorecards. The vendor sets up services, hours, service areas, and calendar details, with setup typically completed within a week. A 60-day pilot starts at $297 per month, includes free setup, and can be canceled at any time. The service is designed for HVAC, roofing, plumbing, garage door, residential electrical, med spa, and other local service businesses that need to handle routine inbound calls and scheduling while staff are working.
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