Alternatives to One Chat
Compare One Chat alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to One Chat in 2024. Compare features, ratings, user reviews, pricing, and more from One Chat competitors and alternatives in order to make an informed decision for your business.
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Social Intents
Social Intents
Live Chat for Microsoft Teams, Slack, Google Chat, Zoom, and ChatGPT enables you to chat with website visitors right from the business collaboration tools you already use. Build safe ChatGPT chatbots trained on your website content and knowledge base with 1 click. Then escalate chats to human agents as needed. Offer great customer service and sales support right from Microsoft Teams, Slack, Google Chat, Zoom, and Webex without the need for another messaging tool. Now with WhatsApp, Facebook Messenger, and SMS integration for omnichannel customer support. No need to learn additional software to support customers. Engage potential customers when they need your help, close more deals, and increase online revenue. -
2
Freshchat
Freshworks
Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. Key Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team sizeStarting Price: $15.00/month/user -
3
Infobip
Infobip
Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email -
4
FROGED
FROGED Technologies
FROGED is where Customer Success meets Product-led growth. One affordable platform to solve onboarding, retention & support challenges - built by a SaaS, for SaaS companies. Brands can optimize their entire Customer Lifecycle: Onboarding, Engagement, and Proactive Customer Support. Using one platform you can: - Automate support (live chat, help desk & integrations) - Increase product adoption (in-app messages and email campaigns & automation) - Reduce churn by up to 76% (Use NPS surveys, omnichannel communication, & keyword spotting) Plus increase engagement, overall MRR, and retention rate. Our tech stack is adaptable with over 2K+ integrations including WhatsApp, Jira, Google, Zapier, Segment, Facebook Messenger to name a few. Explore FROGED's limitless possibilities with a 7-Day FREE TRIAL today.Starting Price: €79 per month -
5
Engati
Engati Technologies
The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 channels - WhatsApp, Messenger, Instagram, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, your website, and your mobile app. Supports intelligent paths, train, copy, analytics, and private labeling. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and engage your customers in 50+ languages. -
6
Landbot.io
Landbot
Landbot.io is a no-code chatbot platform that empowers businesses to build frictionless conversational experiences from end-to-end. Turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams triple their efficiency and cut operating costs by 30% or more. Whether it's for WhatsApp, Web, or Messenger, anyone can create automated chatbot flows to better engage customers and increase conversion rates. Landbot is also leveraging recent advancements in AI and ChatGPT to help make the chatbot building experience even more accessible, combining the no-code capabilities of Landbot with other Large Language Models.Starting Price: $45 per month -
7
Gesprek
Gesprek
Elevate your social commerce to the next level. Gesprek is a conversational marketing tool that will supercharge your social media and messaging platforms into a well-oiled selling machine. Sell smarter, collaborate faster. Gesprek is an all-in-one messaging solution to generate, capture, and qualify leads and transform them into loyal customers. Close more deals with live chat. Activate and retain customers with interactive and personalized messages Provide real-time support with automation. Gesprek has everything you need to give your customer experience human touch. Gesprek empowers your sales and customer engagement teams to respond to messages across multiple platforms. Engage with customers on their favorite channel, whether on Facebook, Messenger, WhatsApp, WeChat, SMS, or even email or your website. Gesprek enables you to seamlessly manage your customers and qualify leads, all in one easy-to-read and user-friendly dashboard.Starting Price: $119 per month -
8
Airy Messenger
Airy
From Conversational AI assistants to customer service experiences, own your own conversational platform with open-source Airy. Airy Core is an open source, fully-featured, production-ready conversational platform. With Airy you can process conversational data from a variety of sources. Since Airy's infrastructure is built around Apache Kafka, it can process a large amount of conversations and messages simultaneously and stream the relevant conversational data to wherever you need it. Connect anything from our free open-source live chat plugin to Facebook Messenger & Google's Business Messages to your Airy Core. This is all possible through an ingestion platform that heavily relies on Apache Kafka to process incoming webhook data from different sources. We make sense of the data and reshape it into source-independent contacts, conversations, and messages. -
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B2Chat
B2Chat
B2Chat is a Web App software that helps businesses to deliver a faster and better customer service via chat. Respond to your customers quickly, with the amount of agents you require and from the same place. B2Chats allows your business to unify chats from: Facebook Messenger, Instagram, LiveChat, Telegram and WhatsApp. Don't miss the chance of turning every conversation into a sell. Redirect your communication channels, and reply to all your customers from one place, without having to log in to each one. Improve your response times with predetermined messages, so neither your team nor your customers will waste a single minute. Export advanced reports on your team’s performance, review statistics, and make decisions to improve your business strategies.Starting Price: $80 per month -
10
Twixor
Twixor
Run multiple campaigns across channels like WhatsApp, Facebook Messenger, Google Business Messaging, and more. Reap sales benefits by building the conversational flow, publishing omnichannel, and analyzing each report to hit the target. Engage and deliver meticulous responses to consumers in the form of rich snippets while customizing them to fit any scenario. Enrich customer experience by populating and intuitively visualizing data. Powered your conversations with an AI chatbot that keeps getting smarter every time. Auto-segment inquiries to the right agent, trigger handoffs when needed, and take complete control over your customer support management. Intelligent assistants automatically identify each user’s intent using NLP and respond back with intent-specific solutions. The response uses pattern recognition and metadata extraction from the service providers or databases. Keep track of everything happening across your channels to maintain an optimum customer relationship. -
11
Alcméon
Alcméon
With Alcméon’s cloud technology, use Facebook Messenger, Messages for iOS or WhatsApp as a new powerful customer service, messaging marketing or conversational commerce channel. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Business Chat, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible. Alcméon's back office has been designed to be easily connected to our clients information systems and CRMs : Salesforce, Oracle, Zendesk, Efficy. Dedicated customer success manager, on-line and off-line training, office hours, clients only events. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Messages, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible. -
12
SendPulse
SendPulse
A multi-channel marketing automation platform designed to help marketers create personalized promotional campaigns. Users can choose between email, SMS, and web push notification or build an elaborate message sequence by combining several channels in a single campaign. When it comes to email marketing, the platform packs all the necessary tools to automate lead nurturing and lead generation. Users can create custom subscription forms and grow their mailing list. Intuitive drag and drop allows users to design mobile-friendly email templates or choose a predesigned one from a massive gallery. The company, also, offers a transactional email service that users can use to send up to 12000 free emails via SMTP or API. SendPulse has its own chatbot builder. Users can create a Facebook Messenger chatbot or a Telegram chatbot and use it to send personalized campaigns or as an autoresponder.Starting Price: $9 per month -
13
respond.io
respond.io
Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging. We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace. Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities. • Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.Starting Price: $99 per month -
14
Atom
Atom
Evolve communication with your customers via courier. 8 out of 10 clients prefer to be served via Messaging platforms such as WhatsApp, FB Messenger or Twitter. Our intelligent conversational platform simplifies your work by unifying the chats that your customers send from popular messaging apps (WhatsApp, Messenger, Instagram, Telegram, among others) and manages them in one place, facilitates the shopping experience and provides immediate attention by automating responses. Connecting your main channels. We integrate all messaging channels into an intelligent conversational platform, which simplifies the visibility and traceability of service and sales. We automate 80% of human interactions, reducing service costs by 50% and multiplying sales by 30%. We convert 30% of the leads generated via marketing. Chatbots with official WhatsApp integration Register, automate, order, respond, monitor and enhance all the conversations that your company carries out through Whatsapp. -
15
Re:plain
Re:plain
Live-chat service for a website where people respond 16 times faster. The first-ever web-chat service that works directly in your WhatsApp, Facebook Messenger, and Telegram. A client writes on a website, and operator reply just from his or her personal messenger. No applications or any other personal accounts needed. Absolutely everything is being controlled right inside the messenger. With all the features needed like template responses unlimited number of operators video calls, banners and integrations are at your service.Starting Price: $4.99 per month -
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FocalScope
FocalScope
FocalScope is a help desk and contact center software powering your conversations via email, voice, SMS, live chat, and social media messengers such as Facebook, Telegram, and WhatsApp. Deliver remarkable customer service on every channel. Customers want to reach out using their preferred means. For some, that would be emailed. For others, it may be a voice, live chat, or social media messaging. Providing omnichannel service is no longer a nice-to-have but a strategic need. FocalScope helpdesk and contact center software helps you build a strong customer service reputation while making it easy for agents and cost-effective for the business. Automatically assign requests from any channel based on routing rules and queues. Prioritise VIP customers, match agents based on skills, or simply set up a round robin. Define Service Level Agreement (SLA) policies and let FocalScope alert you with warning labels when things get hectic.Starting Price: $20.00/month/user -
17
Cue
Cue
Handle all your customer support from one place. Connect with customers via WhatsApp, Facebook, Telegram, email, and web chat via your website. Scale your customer support with chatbots. Reduce costs and response times by automating questions from customers. Turn website visitors into happy customers. Let customers contact you about sales or support queries using their preferred channel. A complete customer service platform that delights customers and drives sales. Respond to customer queries on any of your channels quickly and easily from one dedicated inbox. Automatically route tickets to the right teams for faster resolutions. Save time responding to customer questions with message templates. See what channels your customers prefer, the issues they’re having, and how well you’re serving them. All tickets come into one inbox and then get assigned to teams. Build profiles and save customers from repeating themselves.Starting Price: $43.67 per month -
18
Sunshine Conversations
Zendesk
The messaging platform for conversational business. Sunshine Conversations lets you unify messages from every channel into a single conversation, and build interactive messaging experiences anywhere. The way we communicate has fundamentally changed. With more than 5 billion accounts worldwide, messaging apps like Facebook Messenger, WhatsApp, and WeChat have made it easy to connect in a more personal way with friends and family from anywhere in the world. Businesses already know they need to be where their customers are. But with the growing number of channels and constantly changing technology, it’s become harder than ever to manage conversations across channels. With the rise of bots, AI, and interactivity in messaging, these channels are quickly evolving from places we chat to places where we do business.Starting Price: $145 per month -
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Quiq
Quiq
Quiq is a customer engagement solution delivering personalized interactions across SMS/Text Messaging, Apple Business Chat, Google's Business Messages, Live Chat, Twitter, Facebook, and WhatsApp. With Quiq’s Conversational Engagement Platform you can design conversational experiences your customers will love. Orchestrate conversational interactions involving both bots and humans. Any combination of native Quiq customer service chatbots, bots developed in third-party bot frameworks and human agents can participate in a conversation.Starting Price: $250 per month -
20
Callbell
Callbell
Sell and support your customers on WhatsApp, Facebook Messenger, Instagram Direct and Telegram from a single multi-agent platform. Invite your teammates and support your customers on WhatsApp Business, Instagram Direct, Messenger and Telegram from a single integrated and multi-agent solution. With Callbell, you can divide your team into teams according to their specific functions, so that your customer always finds what he’s looking for thanks to the automatic routing. Use statistics to analyze your team’s performance, study the best communication strategy and keep control over all communication between your company and its customers. Collaborate with your support or sales team from a single platform on your WhatsApp Business, Instagram Direct, Facebook Messenger and Telegram chats. Unify your customer’s favorite messaging channels on one platform. Improve response time with a system designed for multiple agents.Starting Price: $15 per month -
21
eBanqo
eBanqo
Deploy an AI-chatbot to respond to questions, reducing your support team’s workload and boosting your response time. Extend live chat services beyond your website. Chat with customers in real-time across several messaging apps, making support more convenient than ever. Allow customers to self-serve, purchase goods or services and resolve issues on their own without contacting you. Send one-off messages like announcements, updates and offers to several messaging apps. Leverage our powerful targeting features to send messages to customer groups that’re likely to convert. Set up your chatbot and connect your messaging channels in minutes. Our platform is easy and intuitive to use. Add an unlimited number of questions and answers to the Knowledge base, automating answers to simple and repetitive questions. Connect eBanqo messenger to your existing backend systems like CRM, help desks, email and other business tools you use and love. -
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Live Assist for Microsoft Dynamics 365
Communication Business Avenue
With our secure co-browsing solution you can interact with your customers while having an audio & video conversation directly from your website or app. Increasing customer satisfaction has never been easier. With co-browsing you can show your users how to navigate your site or app, make a purchase, help them fill in a form, give suggestions and much more with audio & video capability. Users won’t need to install any plugins or software. Together with our partner LivePerson, we now have a new type of engagement called Messaging which takes Live Chat to the next level, adding flexibility. We have integrated popular 3rd party channels like Twilio SMS, Facebook Messenger, Instagram, Twitter, WhatsApp, Apple Business Chat and more, agents can receive these Messaging engagements right inside Dynamics 365!Starting Price: $49 per month -
23
Lemur Live Chat
Lemur
Lemur live chat Integration › Contact › Profit! Messaging via instant messengers and online chat in one widget. Direct support agent call. No callbacks needed! Integration with websites and CRM systems in a few clicks. Adaptable widget to any kind of website design. Customized chat settings according to business needs and preferences. Transfer customer data directly to CRM. Lemur Live Chat: Taking common approaches outside of the box. Communicate with your clients via live-chat or messengers. Integrate lemur live chat to your website and CRM in just couple of minutes. Receive direct calls to support managers directly. Get full client data after the first contact. Social networks and Live chat in One Widget. Viber, Telegram, WhatsApp, Facebook, VK etc are now available for your support service. Clients can now connect with you via live chat or messenger apps. This enables support agents to deal with requests efficiently within one system. Also allows client information storageStarting Price: $9 per month -
24
Hybrid.Chat
Smarter.codes
Delight your customers 24*7 with Livechat boosted chatbots. Generate more leads. Engage with customers on Website, Facebook, Whatsapp, SMS, and more. Create chatbots using simple spreadsheets and no programming. Modify a pre-built chatbot template to make your own. Talk to your website visitors / Phone leads using Slack or Mattermost. No new applications to install and your team can collaborate as well. With Hybrid.Chat’s intelligent bots, you can provide comprehensive support to customers. Right from automatically booking more demos to selling your products effectively and catering to their common questions. The bot does it all! Customers can also submit receipts and upload files such as their resumes, thus offering an integrated solution. With Hybrid.Chat you can easily engage the users, be it on a website, Whatsapp, SMS, Facebook Messenger or Landing pages. Moreover, unlimited agents can talk to your clients from Slack or Mattermost.Starting Price: $29 per month -
25
Velaro
Velaro
Collect customer data and connect in real-time with live chat. Command all your online conversations with our live chat, engagement and customer management solutions. Keep track of your visitors first party data, analyze your interactions using reporting, queuing and workflows. Deploy natural language understanding chatbots that will intelligently greet visitors, answer sales questions, triage leads, create tickets, capture custom data, and automate back-end processes such as appointment settings and order status lookup. Allow your customers to directly communicate with you via messaging from wherever they are without having to visit your website. Your customers can use web messaging, WhatsApp, Facebook Messenger, Twitter, and text messaging to reach your agents. Extend your customer reach by enabling immediate or scheduled calls from your website. With dynamic availability settings, agents can take both chats and phone calls from the Velaro console.Starting Price: $19.95 per user per month -
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AsisteClick
AsisteClick
Respond to comments on posts from both social networks and automate customer service with chatbots on Facebook Messenger and Instagram Direct and Stories. Your entire team can answer questions via WhatsApp without having to share phones. And with a chatbot you can automate service and transactional processes. A chabot available at all times on your website, social networks and WhatsApp that asks the initial questions for you and transfers the call to the correct team. AsisteClick is a cloud-based platform that allows you to serve your customers and answer their queries 24 hours a day, no matter where they are or what channel they prefer. Automate up to 80% of your website, Facebook, Messenger, Instagram and WhatsApp conversations with our smart chatbots and make sure every important conversation is handled by a human agent in real-time. AsisteClick makes it easy for sales and marketing teams to schedule meetings, demos, and presentations with chatbots that scale.Starting Price: $6.99 per month -
27
‘nflow
'nuffsaid
Get your actual work done. A smart space for your work apps. ‘nflow helps you take back control and saves you 2 hours per day. The typical knowledge worker now spends 4.1 hours/day on email. And if you’re a Slack user, figure 70 messages per day. And that’s not counting the rest. ‘nuffsaid integrates your email, chat, Salesforce, LinkedIn, SMS and more into a single customizable view. Your AI assistant automatically prioritizes your email, chats, meetings and tasks, and eliminates tedious activities like data entry. Stop switching between your task list, email, and calendar. With ‘nuffsaid you can drag and drop messages and tasks into your calendar, then back to your inbox. The days of a separate task list are gone. Easily convert messages and meetings into tasks, assign them, and get auto-alerts when tasks are overdue. Can't remember where a conversation happened? Quickly find messages, attachments, tasks, and appointments across all your tools in a single search engine. -
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Flow.ai
Flow.ai
Create and manage chatbots to automate customer service, marketing and CX across digital messaging channels like SMS, Messenger, WhatsApp, Web Widget, Telegram, Instagram, Twitter and more. You also have the possibility to create call deflection IVR bots with our Twilio integration. Create a single bot for all channels with our Channel-Specific Design, and enable your company to be reachable 24/7 from all around the world in over 100+ supported languages. Ideal for small businesses to globally operating enterprises. In various industries like Retail & E-commerce, HR & Recruitment, Agencies, Hotels & Hospitalities, Restaurants, Financial Services, Travel & Airlines, Logistics, Software & Technology, Property Management, and more! You can get easily started for free and learn from our extensive documentation, YouTube tutorials, blogs, and our Slack support channel, or contact us on sales@flow.ai for any question.Starting Price: $19.00/month -
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Umnico
Umnico
The ultimate omnichannel messaging solution that combines over 25 business messengers and social media in one chat-center and provides a capability of customer relationship management system, empowered by automation, so you can raise your sales and boost customer support performance with the same resources. Umnico Inbox consolidates messages from all communication channels in one window, so your managers do not need to switch between different apps and tabs. Free online chat widget for websites — Umnico Live Chat allows a brand to answer customer questions and assist in check out in real time. A chat widget on your site is also a proven way to reduce the expenses on phone support. Social CRM allow you to engage your customers and prospects wherever is convenient for them: on WhatsApp, Facebook, Instagram, or other social media with a single CRM for small businesses. It will allow your team to segment, track and analyze all interactions with your clients in one place.Starting Price: $7 per month -
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OneChat
OneHash
OneChat is an omnichannel customer support tool. One can integrate it with their website and provide real-time support to their customers. Shared Inbox enables businesses to have all the communication activities on a single platform. Interactive Chatbots ensure a smooth conversation with all your prospective leads without any hassle. It can be integrated with websites, WhatsApp, Slack, Facebook Messenger, email accounts, APIs, and many more. All of this can be yours with an affordable cost of just $27/month. For any queries feel free to reach us on our website chat support portal. Communicate with all your customers across all channels without switching between apps. Save FAQs as preset replies for quickly responding to conversations. Using shared inboxes, communicate with your team internally about any conversation or query. Communicate with your customers and team in one place. Handle customer queries and manage internal discussions with ease.Starting Price: $27 per month -
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ItsAlive
ItsAlive
ItsAlive provides a platform to easily build chatbots and services for brands that want to stand out. Chatbots are a new way to engage with your audience and drive conversations within Facebook Messenger. Automate frequently asked questions and seamlessly connect people to a human when necessary using Facebook Inbox or other platforms. A chatbot that can’t evolve with your needs doesn’t make sense. We have solutions to your communication challenges, and you choose the options. Enjoy making your bot with our user-friendly interface. No coding skills necessary. Publish your bot in a click. Add all the content you need. Drag and drop conditions. Keep your decision trees organized using folders. Deploy your chatbot on one or more Facebook pages in seconds. Test it live, duplicate it. translate it. Share it. Follow KPI's and see how well your chatbot performs. Discover great insights on your audience.Starting Price: $19 per month -
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onWebChat
onWebChat
Thousands of companies are using onWebChat live chat service to increase their sales and support their customers. With onWebChat it is very easy to choose your colors through a big palette and select the one which fits your brand better. Add photos to your every live chat user and make it look more user-friendly. You can set your chat window to appear in any language you wish. Many times a customer cannot choose the type of product he needs on his own because maybe he lacks the technical knowledge. With live chat you can assist him in choosing the product which really caters to his needs. Cross-selling and product suggestions is one of the strategies which turned Amazon into the biggest online retailer. Follow this highly successful strategy by suggesting products to your customers which match the ones they are interested in buying.Starting Price: $5 per user per month -
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BOTNATION AI
BOTNATION.AI
No need to know how to code, our ergonomic interface is made to simplify creation. From a template or by following our tutorials, it's quick with Botnation. Without a line of code, drag & drop, copy/paste, collaborative mode, real-time testing: our platform is simple and powerful at the same time. Connect your chatbot to the tools you already use thanks to our plugins and connectors. Save the data gleaned by the bot in your CRM and use the data from your API in your chatbot. Create funnels, place your KPIs and AB test your content. Follow the recommendations of our algorithm. All the tools are there to monitor, analyze and help you develop your chatbot. For optimal customer service, a combination of chatbot and advisors is ideal. Botnation offers an all-in-one solution with its connected and augmented live-chat module. Smooth handover between the bot and human agents.Starting Price: $9 per month -
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You’re already using HubSpot and WhatsApp But have you integrated them yet? HubSpot + WhatsApp helps small businesses continue to service customers on WhatsApp, while ensuring the conversations are mapped in the HubSpot CRM! HubSpot + WhatsApp will enhance HubSpot to give you a 360 degree view of your customer service communication! Integrate HubSpot + WhatsApp and use WhatsApp the way you use HubSpot’s other awesome tools! Create and save templates, send messages and much more! Use HubSpot to do customer service, on WhatsApp: one messaging from within HubSpot. See the conversation history on the contact’s timeline on HubSpot. No need to keep your phone next to you. Send text/ photos/ videos/ urls. Receive and record all incoming messages. Create and store message templates. Use WhatsApp messages as HubSpot triggers (not actions) in workflows. You cannot do bulk or automated messaging using this tool.Starting Price: $99 per month
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35
AnyChat
AnyChat
AnyChat widget displays on every page of your site and provides as many contact methods as you want. Let your customers contact you via their preferred messenger. WhatsApp, Viber, Telegram, and over 50 communication channels are covered. Our service provides a full-featured live chat widget that can help you to communicate with your customers instantly. Customize your widget color, style, icons, animation, position, etc, to fit your site branding. You can set it up separately for desktop and mobile devices. With chat agents functionality you can add your agents to handle all incoming live chat messages. Each chat agent can login to his own agent dashboard to handle and reply the messages. Increase your newsletter signups by incorporating a registration form directly into a widget. By using webhooks, you can seamlessly link the data collected to your newsletter service.Starting Price: $9.99 per year -
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URVA Connect
URVA
"URVA Connect is an omnichannel communication platform that enables businesses to centralize conversations from channels like WhatsApp, FB Messenger, INstagram DM, twitter, Telegram, SMS, and more. By allowing customers to communicate with your teams on any messaging service, URVA Connect ensures that all interactions are collected in one place, making it easier to build engaging relationships between your firm and your customers. With URVA Connect, customers have one single number to connect to, and they can connect from any medium of their preference. For the sales officers, all messages are consolidated on a single platform, meaning that there is no loss of data when a relationship manager leaves, and that they can easily continue conversations across multiple channels. The platform's collection of data allows organizations to develop an in-depth understanding of their customers, which is essential for building and maintaining long-term Customer relationships. -
37
ZoConvert
ZoConvert
ZoConvert lets you create your Facebook messenger bot in a matter of minutes. Simple and smarter marketing, sales and support is here. ZoConvert lets you create your Facebook messenger bot in a matter of minutes. Simple and smarter marketing, sales and support are here. You don't need to be a coding expert or developer to get started with ZoConvert. ZoConvert bot is easy to install, does not require you to create elaborate ad campaigns and is extremely cost-effective. Absolutely no programming required here, no kidding! Converting Facebook users to subscribers was never this easy! Grow your subscribers exponentially without having people to even like your Facebook page. Connect with users on their favorite chat app, the messenger. And those who follow your page will only receive messages or notifications on subscribing in the messenger chat. With ZoConvert, you can earn 5x more from existing users than email! -
38
CareColl
Intellial Solutions
Dress up your widget to match the color of your taste or match your website theme. Increase sales by turning just another visitor into a prospect. Proactive chat triggers invite your website visitors by sending an automated pre-defined message based on certain conditions. Load live chat widget only where you need by using our conditional widget loading feature. A powerful offline message feature allows the visitor to send you a message with a file attachment when you are not online for a chat. The visitor can help himself by sending a chat transcript to herself from the widget itself. Visitors’ page navigation path is shown right into the operator chat box in real-time. The complete path is also stored in a chat history for later reference. A fully functional email client for single email customer service operators.Starting Price: $10 per month -
39
Chatra
Chatra
Live chat, chat bots, email & social messaging for business. Answer questions, solve problems, increase conversions. Add live chat to your website and talk with your website visitors in real-time, or use messenger mode and reply to messages at your own pace. Manage messages from one multichannel dashboard. Connect your inbox and Facebook Business Page and forget about switching between different browser tabs. Monitor visitors currently browsing your website with a real-time list. Learn their browsing history & where they are from to greet them with an effective personal message. Answer questions, clarify concerns, cross-sell and upsell with Chatra. We’ll help you to increase the number of orders you receive and boost your average order value. Use bots to collect visitors’ contacts and other data, get their consent, and supercharge your marketing efforts. Offer quick options for frequently asked questions so that your visitors get the answers they need without a load on your team.Starting Price: $14 per year -
40
QuickBlox
QuickBlox
Build your own messenger with chat and video calling in minutes using QuickBlox chat API and SDK. QuickBlox provides instant messaging API that allow chat and calling functionality to be added to any Android, iOS, or Web application. All features that you need to build a great messaging application. High quality one‑to‑one and group calling built on WebRTC. Flexible data and file storage that compliments your messaging. Integrate your current business processes with real‑time alerts and notifications. Share and link all types of files (images, audio, video, docs, and other file formats). Over 30,000 software developers and organizations worldwide are using QuickBlox messaging API. QuickBlox is a HIPAA‑compliant chat solution trusted by Healthcare businesses worldwide. We serve a variety of customers ranging from large corporations storing millions of healthcare and insurance records to startups entrusting their telemedicine communication to us.Starting Price: $99 per month -
41
FreeChat
Popupsmart
FreeChat App is one of the most straightforward chat widgets. It helps you make your team reachable and your customers happy. After choosing the messaging apps, you can start customizing your chat popup to your taste. Also, adding the images to your chat popup with drag-and-drop technique is user-friendly. FreeChat App both saves time and your money because it’s completely free. Don’t waste your time anymore and follow the steps on the website to add a chat popup to your website.Starting Price: Free -
42
Simplify360
Simplify360
Experience and build cross channel relationships and delight customers 50M transactions a month, 10M Bot interactions, 500M sites, 15+ key social networks, 5 key instant messengers – one unified digital engagement platform, and CX first! Our mission is to enable every organization on the planet to make their customers happier. Today, 70 of the world’s 100 most valuable brands agree that we are the secret sauce in creating epic customer experiences. Powering millions of conversation across all non-voice channels, SimplySocial allows for superior customer service with full omni-channel context. Powered by machine learning, superior AI both for agents and customer facing, we are at the cutting edge of conversation management. Simplify360 allows you to send responses, replies, publish messages on multiple messaging platforms like WhatsApp, WeChat, Line, Viber and SMS. Simplify360’s conversation cloud is your one-stop-shop for all non-voice customer service. -
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Responcierge
Responcierge
Responcierge is an all-in-one engagement tool that is suitable for businesses of all sizes. Responcierge provides several powerful tools users need to fully engage more website visitors. Customer service representatives can interact with customers with Responcierge's recorded video messages chat features and more. With Responcierge, users can start a conversation with a client using real-time text conversation or record a video response to send. Responcierge also provides users with other options for communicating with clients like scheduling a demo, download whitepaper, and more. -
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Gorgias
Gorgias
Gorgias offers the leading customer support solution for Shopify. On average, it decreases your first response times by 30% and automates up to 30% of your support tasks. Unlike any other solution, our powerful integration allows editing/refunding Shopify orders directly within Gorgias, auto-respond to customers' inquiries with templates response (macros) including Shopify variables. And obviously to manage all your customer interaction (Facebook messages, social media comments, chat, email, etc.) from one placeStarting Price: $50.00/month -
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DelightChat
DelightChat
Reply to customers across all channels from one unified dashboard. Send promotional broadcasts using Official WhatsApp API and grow your sales. Automate abandoned carts recovery, send order notifications, and verify cash on delivery orders using WhatsApp. Say hello to DelightChat, a customer service and marketing tool tailor-made for eCommerce brands that use WhatsApp, Instagram, and other modern channels. Combine that with WhatsApp marketing, and you now have everything you need to grow your D2C brand. Save countless hours & have peace of mind by never missing a customer query across any channel like WhatsApp, email, FB & IG comments, Messenger, Instagram DMs, and live chat. Using Official WhatsApp API, send broadcasts to your customer's list. Thanks to high deliverability and read rates, brands are seeing up to 26x ROI on WhatsApp marketing spend and 7.1x higher conversions than email. -
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LiveCaller
LiveCaller
Communicate directly with your web visitors via live-chat, web-calls, and co-browsing no matter where you or they are! LiveCaller is the answer! We’re the solution to all the customer service Issues you might not have realized you had. Customers can exchange messages, files, and rate customer service. Customers are able to make a call directly from the webpage, via Internet, thus making such calls for them completely free. Combines communications from different messenger platforms into a single dashboard. Simply enter your phone number and preferred call time, customer service will call you. Allows agents and customers to collaboratively 'browse' a website. We know the importance of direct communication with your web visitors. Our software is designed to enable you to make contact with them in a variety of ways, all from inside ONE system. You need to talk to your web visitors, we make it happen.Starting Price: $14 per user per month -
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Ideta
Ideta
Ideta enables companies to develop their own chatbot/voicebot without coding. You also have complete hands-on how you want to style your chatbot. Change every visual aspect of your chatbot to make it match your website design flawlessly. You can deploy your bot on several communication channels such as your landing page, Facebook Messenger, a phone number (Twilio...), Slack, Microsoft Teams etc. You can connect to any software via API with no coding. You can use the best Natural Language Processing tools with no coding (Dialogflow, Luis, Watson...) and switch easily from one to another.Starting Price: 19€ -
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Partoo
Partoo
Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale! Automatically distribute information about your establishments on major directories, GPS, search engines, social networks, and review sites. Centralize the reviews left on your establishments whether they come from Google, Facebook, or TripAdvisor. Get regular reports, analyze them and respond to them from a single interface. Encourage your satisfied customers to leave you positive reviews on Google Business Profile. Optimize your website with a store locator and customizable pages per location. Make your point of sales stand out on the queries associated with your activity. Centralize messages received on Google Business Profile and easily reply to them centrally or locally. Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale!Starting Price: Free -
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Crisp
Crisp
Give your customer messaging experience a human touch. Increase customer satisfaction using a live chat. Beyond chat software, Crisp simplifies your customer support by unifying all the channels of your customer relationship. Your customers benefit from an incredible shared inbox experience. Respond to your website visitors from one solution and reduce your costs thanks to our live chat app! Statistics show that website visitors who receive assistance through a chat are more likely to make a purchase. With our free chat solution, you can send automated messages that create a proactive customer service which converts visitors into opportunities. Think CRM software is about contact management? Think again. Crisp CRM has much more to offer than a simple CRM software. Crisp comes with dedicated features that will help small businesses to automates repetitive tasks to let them close more deals. Get more hot leads straight into your pipeline.Starting Price: $25.00 per month -
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Myopolis
Myopolis
A texting platform that makes communicating easier for you and for your customers. Group communication made easier directly from the palm of your hand. With one number you have one text inbox. Your entire team can see if a customer was responded to, reached out to and what was said. SMS texting, Facebook Messenger, and phone calls all in one place. No more using personal phone numbers, support multiple employees with our mobile app. Track your team’s response times & more with our reporting. Sync your data from other applications and keep track of customer information. Add your team and communicate directly or in channels, share notes about customers. Create custom groups and send personalized group messages. Take your productivity to the next level by connecting Myopolis with 3,000+ apps, allowing you to automate your workflows. Sync your contacts to get a clear overview of your customer interactions by connecting Hubspot.Starting Price: $28 per month