Alternatives to ManIPulate
Compare ManIPulate alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to ManIPulate in 2025. Compare features, ratings, user reviews, pricing, and more from ManIPulate competitors and alternatives in order to make an informed decision for your business.
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1
Guru
Guru
Guru is an Enterprise AI search and AI-powered knowledge platform that provides instant, trusted information from your company's scattered docs, apps, and chats when you need it without context switching. Guru's AI understands who you are and what's important to you. Forget about manually clicking around apps or asking people for answers. Even better, Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy knowledge base/wiki and intranet too. Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and many many more SaaS apps, documents, #channels. Guru ensures you never have to leave the app you're in to get the answer you need -
2
Centralpoint
Oxcyon
Centralpoint is a Digital Experience Platform, and in Gartner's Magic Quadrant. It is used by over 350 clients worldwide going beyond Enterprise Content Management, securely authenticating (AD/SAML,OpenID, oAuth) all users for self service interaction. Centralpoint automatically aggregates your information from disparate sources, applying rich metadata against your rules, yielding true Knowledge Management; allowing you to search and relate disparate sets of data from anywhere. Centralpoint offers the most robust Module Gallery, out of the box, and can be installed on premise or in the Cloud. Be sure to see our solutions for Automating Metadata, Automating retention Policy Management, and simplifying the mash up of disparate data for the benefit of AI (Artificial Intelligence). Centralpoint is often used as an intelligent altternative to Sharepoint, allowing easy Migration tools. It can also be used for any secure portal solution for your public sites, Intranets, Members or Extranets. -
3
LessonBridge
Secutor Solutions
The LessonBridge lessons learned database from Secutor Solutions provides a repository for organizations looking to capture and manage lessons learned and best practices from projects, events, or operations for future use. A cloud-based solution, LessonBridge enables businesses to discover, capture, manage and reuse this valuable corporate intelligence. Discover - LessonBridge lets you easily find and upload relevant lessons already existing in your organization. Capture - Document your lessons learned in a standard form you can customize. Add images, videos, and links if needed. Categorize your lessons learned for ease of searching. Manage - Ensure knowledge consistency, completeness, and quality using LessonBridge’s automated review process. Reuse - Search for relevant lessons learned to reduce your project risks, resolve issues and improve processes. Push lessons learned from earlier projects to the teams that need to know.Starting Price: $8/user/month -
4
Universal Knowledge
Knowledge Powered Solutions Ltd
Universal Knowledge from KPS provides comprehensive content capture, search, collaboration and insight functionality enabling internal employees and customer facing organisations to significantly increase productivity. Powerful search, advanced content creation and moderation processes combine with high levels of insight ensuring your knowledge can be managed centrally with minimal administration overhead. Deploy standalone, with configurable user and team workspaces, or integrated, with comprehensive APIs linking KPS Universal Knowledge to existing systems and content. This makes information available at the point of need, without the need to open a separate application. By embedding our knowledge management product into your third party applications, you save time and ensure successful adoption. Customers also benefit, getting the right answers faster. As a result, you both improve the customer experience and reduce operational costs. SaaS and On Premise deployment optionsStarting Price: $12.00/month/user -
5
Zendesk
Zendesk
Build exceptional customer experiences with Zendesk. The leading provider of software and solutions for better customer relationships, Zendesk empowers businesses to be more reliable, flexible, and scalable. Its family of products include Support, an integrated customer support solution; Chat, live chat and messaging tool; Talk, call center software; Explore for analytics and reporting; Inbox, shared team inbox; Guide, a knowledge base and self service soltuion; and Connect + Outbound for proactive campaigns.Starting Price: $5 per month per user -
6
Qiqqa
Quantisle
Qiqqa keeps all your PDFs secure and makes them instantly accessible and searchable across all your devices. Automatic identification, tagging and categorization of your PDFs means you never have to go hunting for that missing paper again. Capture all your tags, comments, highlights and annotations while you read your PDFs inside Qiqqa, online at your workstation or offline on the go. Then when you want to review what you have read, use powerful annotation reports so you never again forget those important snippets of information. Qiqqa guides you through your literature by understanding your research niche. It then highlights the most specific and the most influential papers in that niche. Qiqqa also lets you find what next to read by following citations, authors and keywords. Using Qiqqa's themes and annotation reports, you are literally presented with everything you should cite in each section of your paper. -
7
eGain Knowledge+AI
eGain
eGain Knowledge+AI™, the top-rated, analyst-awarded knowledge management software, guarantees quality customer service by infusing your customer service agents with knowledge, making all agents as productive as your best ones. By providing agents and other users a range of ways to get to information from the common knowledge base, it ensures fast, consistent, and accurate answers. Intelligent knowledge management systems for customer service are leveraging Artificial Intelligence (AI) to find answers to customer questions, guide processes, and help in decision-making. This is a win-win-win — for the customer, the agent, and the business. The customer service knowledge software unifies in it many knowledge management tools, like content management (CMS), search, artificial intelligence, workflow management, knowledge analytics, and others. Using the right knowledge management software ensures you have the right tools to serve the right answers to customers in their time of need. -
8
AllAnswered
AllAnswered
As organizations grow, they tend to collect and document team knowledge haphazardly. Often this knowledge is in different documents, spreadsheets, legacy wikis, email threads, and chatrooms. AllAnswered provides a single platform where your team can easily find all the information they need. Mentorship and institutional knowledge are critical to the long-term success of any organization. You need to capture your best team members' expertise so that everyone has easy access to these best practices. Having a custom Questions & Answers portal ensures team know-how is never lost, and nobody ever has to reinvent the wheel. Having an outdated document repository could cause significant mistakes if someone relies on obsolete information. Your knowledge base has little value if it cannot be trusted. AllAnswered provides your team with a modern Wiki editor and built-in workflow, making it simple to keep your knowledge base up to date.Starting Price: $3 per user per month -
9
OpenFox
OpenFox
The quick and effective set up of our national knowledge base was made possible by the simplicity of the openfox.io platform. Don't get lost in your data. Give your organizational knowledge a central home and utilize what you know effectively in your business processes. Our experts will help you navigate your knowledge complexity in the most impactful way. Start understanding instead of putting all your energy into organising and searching. Empower your employees with what they need to know, monitor with permissions and auditing capabilities. Collaborative writing, powerful editing, multi-lingual out of the box. Easily find what you're looking for by combining your structured and free form knowledge. Desktop, full mobile support & compatibility with accessibility requirements. -
10
Powell Teams
Powell Software
We connect organizations with employees through Powell 365, a full Digital Workplace made up of: • Powell Intranet for Corporate Communications and Employee Engagement • Powell Teams to enhance Microsoft Teams with governance for IT and improved usage for end-users The sudden adoption of Microsoft Teams by millions has led to a sprawl of teams. Too many teams and a lack of organization can leave users lost in a haze of messages and documents. With Powell teams, take collaboration and governance to the next level and solve these problems with: • An easy-to-use dashboard for improved navigation, visualization, and search to quickly find teams and their relevant information • A catalog of customized team templates for daily scenarios • Governance rules set by the IT and automatically integrated into each team creation process • An easy teams administration interface Save 20 minutes each time you create a new team! Choose the teams template that matches your needs and collaboStarting Price: Powell Teams pricing for 1000 seats is 1,3$ USD / month / user -
11
Synaptica KMS
Synaptica
Enterprise Taxonomies and Thesauri provide the foundation for creating smarter search and discovery, building better navigation, and providing a means of standardizing the language used within organizations to describe what they do, the products and services they offer, and the content they wish to manage. Synaptica KMS term-based taxonomy management software is one of the longest standing Knowledge Organizations Systems (KOS) available. With a history going back 25 years, KMS is constantly evolving, and has long been recognized as an award-winning, innovative market leader by knowledge management professionals around the world. Intuitive user and administrative interfaces, fast system configuration are the hallmarks of the Synaptica KMS. Once basic design details for a controlled vocabulary have been defined, it is possible to set up a system within an hour. Additional vocabularies can be created in minutes. -
12
Seva
Seva
Knowledge automation for customer-facing teams. Teams waste too much time trying to find the information they need to just do their jobs. Seva gives customer-facing teams frictionless access to the wisdom they need, enabling them to achieve better business outcomes faster than they ever have before. Our AI puts your team’s collective knowledge behind every sale, marketing, and customer support member, in real-time. Time wasted searching for and recreating information is time not spent engaging your prospects when you need to be. With Seva, Sales teams improve the quality of their customers' journeys by improving responsiveness and freeing them up to focus on relationships, not mindless searching. Marketers are frustrated because 70% of an organization's precious marketing material goes unused because no one can find it. With Seva, marketers can precisely guide sales teams to the right information they need while getting data-driven insights. -
13
Yext
Yext
Yext (NYSE: YEXT) helps organizations answer every question about their business. Yext's Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products — including Listings, Pages, Reviews, and Search — to deliver relevant, actionable answers wherever customers, employees, and partners look for information. For over 15 years, thousands of companies worldwide have trusted Yext to create seamless content-driven experiences at scale across search engines, websites, mobile apps, and hundreds of other digital touchpoints. Learn more at yext.com. -
14
Yonyx
Yonyx
Create call scripts to duplicate the success of your best sales people! Agents access these interactive scripts within CRM systems, while the platform captures detailed analytics of paths traversed by your team. Interactively guide call center agents for technical support, business process compliance, telemarketing, lead qualification and more. Deflect incoming calls, improve customer satisfaction (CSAT) through interactive customer self service. Create business process based applications with enterprise data integration. Built on highly advanced Decision Network Architecture (DNA) Yonyx Map View provides a first of its kind solution for creating and visualizing decision tree driven customer interaction flows. Starting from a symptom, a customer can interactively troubleshoot an issue by traversing a decision tree along a given pathway. This helps customers quickly determine the underlying root cause and the corresponding solution. -
15
Oracle Knowledge Management
Oracle
Oracle Knowledge Management provides information in an efficient, consistent way across all channels. The solution, with its superior search capabilities, speeds up issue resolution for call center agents and helps customers find the answers they need to increase customer satisfaction and loyalty. Increase the speed at which you develop information to support your customers and call center agents. Create knowledge articles and other materials with an easy-to-use authority tool and rich media support to quickly deliver the most appropriate answers where needed. Gain efficiencies and scale with easy-to-build, point-and-click custom templates that you can use to create announcements, news, FAQs, guides, and more. Use a broad set of content contributors to build the best possible knowledge repository. Let your subject matter experts view, comment on, and approve updates using a workflow engine that efficiently manages the content creation process. -
16
Swarmica
Swarmica
Get a complete overview of the whole KCS journey, next available steps, dependencies, and achievements, exploring Swarmica development tree that guides you through all KCS techniques and phases. It's easy for agents to search through the available knowledgebase right from the ticket workspace and if such knowledge is missed to capture it immediately with minimal effort. Attach, and detach the tickets associated with the issue documented in the knowledgebase to observe the product patterns and trends. Define performance evaluators and give them a tool to assess the adherence to KCS process and the quality of created articles. Provide feedback to agents and make their personal goals aligned with the organization's ones. -
17
RightAnswers
Upland Software
Enterprise knowledge management software for better support. Improves your agent-based and self-service support with AI-powered knowledge management software. Create a knowledge-sharing culture that delivers a better customer experience. Spread the power of knowledge across your organization. Enable every member of your organization with access to a central repository to contribute and retrieve support knowledge. Deliver a meaningful multi-channel user experience. Combine AI-enabled search, user-friendly interfaces, gamification, and federated content across multiple sources to ensure the ultimate customer experience. Drive engagement by keeping your knowledge base complete and up to date by detecting gaps in your knowledge base. Interactive dashboards offer insights into the health of your knowledge base and provide information on knowledge base usage, effectiveness, and adoption. -
18
KnowledgeOwl
KnowledgeOwl
Clean, simple and intuitive, KnowledgeOwl takes the complication out of building and maintaining a knowledge base for your customers and employees. No distractions or cumbersome setups - just no-nonsense knowledge base software, ready to improve knowledge retention and customer satisfaction. And if you do need us, our friendly support team is always here to help you get the most out of your KnowledgeOwl subscription. Our customers' favorite features include: - Full Branding and Theming Control, plus private domain at all subscription tiers - WYSIWYG Editor plus the ability to edit source HTML - Embeddable contextual help widget to surface your knowledge base content in your site or app - Flexible Table of Contents organization and navigation - Advanced Security and Restricted Access options - All themes are mobile responsive out of the box - ElasticSearch-based search functionality - Glossary with automatic highlighting and pop-over definition of glossary termsStarting Price: $79.00/month/user -
19
Eloquent Records
Lucidea
Eloquent is a premier provider of mobile-friendly electronic document and records management system (EDRMS) solutions. Providing top quality support for knowledge management professionals, the company offers two powerful applications: Information governance made easy. File with accuracy. Search with precision. Eloquent Records is a feature-rich, web-based electronic documents and records management system (EDRMS) that enables lifecycle management for all records, both physical and digital. This mobile-friendly, browser-agnostic EDRMS has all the powerful features you expect, and more—with automatic linking to your integrated classification scheme and retention schedule, ensuring that governance rules apply. With Eloquent Records, implement an electronic documents and records management system with all the features you require from time-tested systems for physical records, applied to digital records. Ensure governance with a shared classification and retention system.Starting Price: $300 per month -
20
Oracle B2C Service
Oracle
Oracle B2C Service provides innovative and immediate service to customers through the channels they prefer. This set of unified customer service solutions leverages AI and machine learning (ML) to help all service teams rapidly complete repetitive tasks so they can focus on delivering expert, tailored service straight to the customer. Offer flexible, immediate customer service with a human touch across a wide variety of digital channels. Provide a variety of self-service options so your customers easily help themselves, accessing the right answers quickly in a manner that best suits their needs. Offer the instant responses customers value through a conversational, AI-driven interface. Integrate service throughout your website so customers never have to search for how to get help. Offer the choice to chat or search for answers while continuing to browse your website. -
21
WP Docs
WP Docs
Imagine having all of your FAQs, tutorials and company policies well documented in a single place. Your support teams will only need to quickly share a URL to explain a complicated question. Most customers would rather find their answer immediately rather than having to create a support ticket and wait for a reply. Help them succeed and reduce support costs with self-help articles and tutorials. Having valuable relevant content on your site sends a positive signal to the Google search engine. How-to articles and FAQs will improve your website ranking and will get your site in front of more potential customers. In today's technology-driven society, transparency across popular devices is crucial. wpDocs automatically optimizes your documentation for display across desktops, laptops, tablets, mobile devices and more. wpDocs takes the complexity out of document collaboration.Starting Price: $49 per year -
22
Outline
Outline
Onboard new team members easily through internal guides, resources, and checklists. Give new team members a leg up getting to know your product, best practices, and culture. Whether your team are seasoned remote workers or new to working from home – Outline is a great place to keep your team’s shared knowledge accessible, searchable, and coordinated. Don't lock away your company handbook in a PDF document hidden on a shared drive. Make it accessible, searchable and easily updatable so everyone can find the information they need. Outline is fast, really fast. We’ve worked hard to ensure millisecond response times – documents load instantly, search is speedy and navigating the UI is snappy. The Outline editor has been designed from the ground up to be easy to use, but powerful. Reading and writing docs should be enjoyable.Starting Price: $10 per month -
23
EV Self Help
EasyVista
Go beyond the limits of your traditional knowledge base. Easily capture, deliver and measure knowledge like you never have before with EV Self Help, our employee self-service software. Your users will have a more engaging and dynamic way to leverage knowledge to help themselves, the same way they would interact with a human, with the power of natural language processing (NLP) and contextualization. Our employee self-service software has a drag-and-drop design studio that allows for the quick and easy creation of Q&A decision trees. EasyVista Self Help allows you to upload documents and multimedia, such as videos or images, for an engaging experience that enables users to solve problems on their own. The quickstart feature enables subject matter experts to capture existing knowledge documents by automatically transforming formatted Word and Excel documents into guided knowledge procedures and FAQs. -
24
DoyleSoft
DoyleSoft
We pioneered the world's easiest to use Knowledge Base software. The peace of mind a Knowledge Base program can bring you may be more affordable than you might think. Rapidly search through hundreds of articles (stored in one or more databases) for the information you need. Easily annotate Knowledge Base articles. Track the use of Knowledge Base articles. Distribute your knowledge base articles to employees within your company or to customers/clients. Network ready. Integrates well into your existing network. Open database design. Your data is your data. Period. Flexible licensing. Fully licensed for up to twenty computers. Work offline. No Internet connection required. Print articles with ease. Customizable categories, users, and layout. The world's ONLY "easiest to use" Knowledge Base. Inexpensive. We truly do have the most affordable knowledge base software available, anywhere. No risk.Starting Price: $29.95 one-time payment -
25
Teamwork Spaces
Teamwork.com
The best place to keep your team and company content. Teamwork Spaces is a modern, intuitive content collaboration workspace with smart features like required reading and live widgets. Treat your most important documents like they’re actually worth reading, with a smart document management software, UI that’s incredibly simple to navigate, inline comments for easy collaboration and required reading to keep everyone engaged. Make finding the right answers intuitive. Teamwork Spaces is organized like a book, not like a complicated series of folders — for the way people naturally think. With one central place to organize all of your important documentation, you can ensure that everyone in your company knows exactly where to go to find the information that matters — every time.Exclusive to Teamwork Spaces, Required Reading lets your team know when there’s a new document that needs their attention, and notifies you when changes have been made to existing content.Starting Price: $8 per user per month -
26
Synthetix
Synthetix
Conversational Customer Engagement powered by AI. Automated and agent-assisted CX channels. Self-service has proven to help deflect customer contact by up to 50%, increase engagement and raise customer satisfaction. Intuitive AI-powered FAQ self-service software from Synthetix offers a fast, relevant and convenient way to help your customers find answers and navigate your FAQ content by typing naturally worded questions, without taking up precious resources from your customer care team. The new paradigm in customer engagement, a Synthetix FAQ Chatbot, or Virtual Agent, can generate new revenues as well as resolve customer queries. Our AI-powered chatbot technology doesn't wait until your customers want to contact you – it offers help and assistance from the moment they interact with your brand, qualifying them based on their needs, working with your CRM to personalise their experience, creating leads and tactically escalating them to the most appropriate contact channel. -
27
ArabDox
Sakhr Software
Sakhr’s Knowledge Management solution suite called ArabDox enables classifying, organizing, indexing, storing and retrieving documents in Arabic, English and French. Tested in Intel labs, Sakhr’s Knowledge Management solutions successfully supported over 12,000 users and a repository of 10 million documents with full integration with a Microsoft environment. Governmental entities and organizations grappling with massive paper documents and archiving requirements rely on ArabDox to automate their processes, safeguard sensitive documents, and reduce paper waste. Selected customers include Arab Bank for Economic Development, Qatar Embassy in the US, and Abu Dhabi Tourism Authority. -
28
Helpjuice
Helpjuice
Helpjuice is a cutting-edge knowledge base software specifically developed to help businesses centralize all information in a single platform. This web-based solution enables customers to self-serve, solve doubts, and resolve issues without contacting a customer service team. Key features include intelligent instant search, advanced analytics, visual analytics, content library and repository, data management, document tagging and management, and more. -
29
West km
Thomson Reuters
Unlock the value of your organization's best thinking. A trusted knowledge management system for legal professionals. West km integrates knowledge management software with your organization's work product while incorporating Thomson Reuters Westlaw enhancements and legal research technology. It's a sure way to maximize productivity and efficiency. Proprietary algorithms allow "intelligent searches" not offered by any other knowledge management provider, making it easy to find the most useful documents. Your attorneys gain access to all related information in this powerful online legal research system, including information linked by KeySearch and KeyCite. In one search, retrieve the best of your work and the best of Westlaw on any matter, making sure you don't miss anything important. West km streamlines your searches and delivers on-point information, saving you time and effort. It makes knowledge management easy for lawyers. -
30
Kbee
Kbee
Turn Google Drive folders into a fast, searchable wiki for you and your team. Turn your existing Google Drive folders and files into a professional wiki. Each wiki comes with full-text search across all of your content. Edit and collaborate on wiki articles without leaving Google Drive. Let anyone or specific individuals and groups access your wiki. Customize your wiki domain, logo, color schemes, and layout. Kbee is fully optimized for SEO. Kbee automatically generates meta tags, sitemaps, and robots.txt. Articles are statically built and served from a CDN optimized for search engines. Almost immediately, we ran into issues with the lack of collaboration within the tool. We found ourselves collaborating together to create content in Drive and then manually copy it over to our help center. Both of us dreaded this process and constantly looked for ways out of doing it.Starting Price: $ 15 per month -
31
Cludo
Cludo
You deserve site search that works for you. Our solution combines easy setup and out-of-the-box functionality with the ability to have complete control over your search results. Start scaling up your business with quality site search today. Whether marketer or webmaster, Cludo is one of the most user-friendly products on the market. We put you in charge of your site search solution with valuable tools and features including autocomplete, time-sensitive Banners, Intelligent 404 pages, and more. But you deserve a solution that goes beyond simply fulfilling searches. That's why Cludo offers a comprehensive, easy-to-understand analytics dashboard. Increase conversions and time on site by making content decisions based on what your users are actually searching for. -
32
Knova
IgniteTech
Knova is built on a simple design philosophy: streamlining the help desk agent’s job means higher productivity, happier customers and happier staff. Help users resolve issues themselves on-demand, and proactively deliver information about known issues to targeted customers. Your best product experts are often your own customers. Knova incorporates forums to build user-driven knowledge communities. Let users find exactly what they're looking for through intelligent search that speeds issue resolution, whether they're your internal employees or your external customers. It's a much more user-friendly approach than basic enterprise search, FAQs and traditional content management solutions. Knova goes beyond basic search, getting smarter every time you use it. Star ratings and feedback on article quality help ensure users are getting the best advice. -
33
PaddleBoat
PaddleBoat
Supercharge your videos by embedding interactive elements such as questions, polls, banners and more. Create custom groups and deploy targeted content to strengthen team synergy. Save time with extensive search capabilities, deep categorization, and seamless navigation. Managers can feed a simple prompt into our platform and our product uses AI to give them a full-fledged course that they can edit. The content is in the form of bite-sized learning modules composed of text, questions and videos, ending with a course assessment. -
34
KBPublisher
Double Jade
KBPublisher is a fully-featured knowledge management software solution that improves workforce efficiency, resolves issues quickly, reduces call volume, and promotes better customer support. This web-based platform helps users share, publish, and manage articles, white papers, business processes, user manuals, FAQs, APIs, online help, and other types of information. Key features include mobile device access, powerful search, content editing, file attachments, article drafts, workflow approvals, and more.Starting Price: $19.00/month -
35
Jamespot
Jamespot
Jamespot is the number one french cloud software for communication and collaboration needs of businesses of all sizes wether at the organizational level or at the teams level. 1. An interface to your own image 🎨 Graphic charter, name, logo, menu, wording... Jamespot is 100% configurable according to your needs. 2. Countless possibilities 🚀 Thanks to our 100 native and partners apps, Jamespot covers 100% of your collaborative needs. Our open API allows you to connect Jamespot to O365, GSuite and countless other solutions. 3. Accessible from your phone 📱 Thanks to the Jamespot mobile application, your platform follows you wherever you are. 4. A 100% secure french solution 🔐 The datas are hosted in France and we complie with all the GDPR requirements. We even have certifications that allow us to host health datas. 5. Ultra rapid deployment 🚄 You are in a hurry? From a few days or a few weeks, our team adapts to your rythm accompanies you throughout the deployment.Starting Price: 6$/user/month -
36
SylloTips
SylloTips
Empower your team with structured channels, unlock the answers to all your questions in one place, automatically map and find experts inside your company, and earn badges and rewards for your efforts. SylloTips represents an integrated knowledge-sharing platform leveraging artificial intelligence to optimize the dissemination of skills and knowledge among all employees within a company. It revolutionizes knowledge management by seamlessly integrating users' tacit knowledge with your company's structured data through its intuitive channel structures. SylloTips operates as a platform designed for companies and institutions to streamline the sharing of knowledge and expertise among their members. It stands as an innovative software enabling users to access and contribute to a centralized information repository. With SylloTips, users can inquire, search for relevant content, and receive responses rooted in the platform's collective knowledge.Starting Price: Free -
37
phpMyFAQ
phpMyFAQ
phpMyFAQ is a mobile-friendly, feature-rich, scalable open source FAQ web app for PHP 7 and PHP 8. phpMyFAQ is a mobile-friendly, multilingual, scalable, completely database-driven FAQ software and offers the following features, from single FAQ sites up to enterprise ready integrations. You can administrate your users, groups, news, categories, FAQ records, attachments, comments, glossary items, stop words in the password protected administration backend. You can assign permissions to users and groups, you can create users and user groups with permissions and category and even record restrictions for viewing and creating/editing content. It's even possible to secure the whole FAQ frontend. Your users can easily find questions and answers using the search feature with search in all languages or in one category. You'll also get a list of the most popular searches and you get a graphical report. By using Elasticsearch you greatly improve the search experience for your users. -
38
ONTEC AI
ONTEC AI
ONTEC AI eliminates the frustration of manual searches for lost information. With this augmented intelligence platform, you leverage artificial intelligence to bridge the gap between knowledge creation and utilization. Empower your team with a tool to effortlessly access, share, and enrich collective wisdom. ONTEC AI excels at uncovering your company's data treasure, making it discoverable and usable, even when dealing with complex, sensitive information spread across various storage locations. Its advanced Q&A capabilities, seamless IT integration, and tailored customization ensure streamlined workflows and smarter decision-making. Supported by a team of experts, ONTEC AI provides consulting and training to help you maximize its potential and adapt it to your needs. Designed with privacy and security in mind, it adheres to European data privacy standards (GDPR), giving you confidence that your sensitive data is handled safely. -
39
Wannadocs
Wannadocs
Wannadocs was designed as a content creation platform with endless categories and a user-friendly editor. We have a built-in basic metrics for articles so that you will always know which articles your customers need. Nested articles with unlimited deep, combined with powerful search and multi-language support. We value diversity! Upload a logo, change the main color, or upload your own CSS to make your product docs unique. Intelligent search that works outta the box.Starting Price: $29.99 per month -
40
Logycore
Logycore
Logycore is a knowledge management system designed to simplifies knowledge management with secure, accessible and collaborative tools that meet the dynamic needs of today's organizations. Real-time collaboration: Allows multiple users to work on documents simultaneously, ensuring that updates are visible in real time. Mobile-friendly: Fully optimized for mobile devices, allowing knowledge base access and management on the go. Instant search: Provides an advanced search function to quickly find information without navigating away from the current page. Access Control: Provides detailed user rights management to secure sensitive information and define collaboration boundaries. Scalable solutions: Offers a free plan for up to 50 pages, with scalable paid options for larger needs, ensuring organizations of all sizes can benefit. Amazon-backed security: Utilizes Amazon's servers for world-class data security and protection.Starting Price: $0 -
41
Guided Troubleshooting
Dezide
At Dezide we help improve installation, service and repair processes by providing efficient troubleshooting knowledge to service centers, field service technicians and even end customers for both your own and competing products. Dezide gathers the knowledge of your leading technical experts in Dynamic Troubleshooting Guides, which offer real-time, consistent, step-by-step instructions to your technicians. To deliver the best possible advice, our AI-powered platform dynamically uses four major factors when deciding which troubleshooting steps to recommend: 1. the probabilities of root causes 2. the probabilities that certain corrective steps will be effective 3. the costs of repairs 4. the time needed to complete the corrective steps. As repairs are done and tracked, Dezide uses machine learning to improve continuously, offering your smartest, most cost-effective troubleshooting guidance to your team members around the world.Starting Price: $49.00/month/user -
42
Berkeley Publisher
Berkeley Bridge
The Berkeley Publisher is the user-friendliest software suite for the development and maintenance of knowledge-intensive applications. Our decision-tree software enables content experts to share their knowledge with their target audience quickly and easily. The Berkeley Publisher is very simple to use but at the same time, it is powerful enough for the most knowledge-intensive applications. The Berkeley Publisher allows you to make decision trees without prior programming knowledge. The decision trees are built graphically and thanks to the familiar Microsoft Office interface, you are quickly accustomed to the software. In addition, the graphical representation ensures that you keep an overview at all times and that you do not get lost in endless codes. The Berkeley Publisher facilitates centralized management of all required knowledge and information. Questions and conditions can be added effortlessly and any changes are implemented easily. -
43
Intellum Platform
Intellum
Intellum provides the world's largest and fastest-moving companies, including Amazon, Google, X (Twitter), Meta, Mailchimp, Gusto, Redbull, Snap Inc., Pinterest, Stripe, AirBnB, and Verizon, with an all-in-one solution for authoring, presenting, managing, tracking, and continuously improving customer, partner, and employee education initiatives at scale. Backed by a team of award-winning learning practitioners, consultants, content experts, engagement professionals, developers, and engineers, with a scientific, data-driven approach based on 20+ years of industry experience, our solutions help organizations improve product utilization, customer retention, and revenue. From our LMS to social/community learning, user journey tracking and data insights delivery, paid course and certifications support, and advanced content authoring, collaboration, and customization functionality, Intellum is uniquely positioned to provide an all-in-one EdTech for Business solution. -
44
Korra
Korra
Leverage the full potential of your content with a private ChatGPT-like support platform. Korra revolutionizes the way customers access support by leveraging advanced NLP to understand complex queries and provides context-aware, accurate results sourced only from your own content. Customers can expect spot-on answers, highlighted or time-stamped right in the results. Experience a smarter, more efficient, and continuously improving AI knowledge base that keeps pace with your organization's ever-evolving needs. Set up your automated, confidential AI knowledge base in seconds. Korra supports all file types, including video, and securely learns from only the files you share. Customize, brand, and launch your AI chat support experience in seconds. With 3 powerful deployment options, customers can access Korra from any device, at any time, and in whichever way they want. Traditional knowledge base search appearance with a dedicated support URL.Starting Price: $99 per month -
45
SwipeGuide
SwipeGuide
It’s time to simplify the way people work and learn at the frontline. SwipeGuide is the frontline 'how-to' platform for collaborative and connected work at scale. The clear-cut platform helps you drive operational excellence through standard work and frontline skills development, hassle-free (we promise). ✓ Coordinate instructions, checklists, and frontline know-how to prevent errors and keep every process running smoothly. ✓ Standardize 50 different ways of doing the same thing. ✓ Capture improvements and share data driven best practices across teams to drive efficiency and continuous improvement. ✓ Motivate frontline teams to develop skills proactively and simplify shop floor training through dynamic skills management. → Simply put: SwipeGuide captures the know-how of the best to remove the guesswork from the rest. Every task done right. No matter who. No matter what. That’s our groove - hope you like it. SwipeGuide is trusted by industrial frontrunners arStarting Price: $425/month -
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Galisto
Galisto
Galisto reduces unnecessary and time-consuming activities, often caused by a large number of user applications. Galisto relieves you from the technical details and provides you a simple and intuitive user interface for an efficient daily business. We are convinced, that your employees are the most valuable resource in your company. They have the knowledge which makes your company unique. How do you support your employees that they can efficiently share their individual knowledge with others? Galisto® supports you on the way to the knowledge-based company! Our services and products support you on the way to a knowledge-based company that shares the resources of its employees the most helpful. If you start with a simple set of functions or if you have already specific requirements. Galisto® has the right answers! Your employees. The most valuable resource in your company. -
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BookStack
BookStack
BookStack is a simple, self-hosted, easy-to-use platform for organizing and storing information. BookStack is fully free and open, MIT licensed. The source is available on GitHub. There is no cost to downloading and installing your own instance of bookstack. Simplicity has been the top priority when building BookStack. The content in BookStack is fully searchable. You are able to search at book level or across all books, chapters & pages. The ability to link directly to any paragraph allows you to keep your documentation connected. Configuration options allow you to set-up BookStack to suit your use case. You can change the name, Logo and registration options. You can also change whether the whole system is publicly viewable or not. BookStack is built using PHP, on top of the Laravel framework and it uses MySQL to store data. Performance has been kept in mind and BookStack can run happily on a $5 Digital Ocean VPS. -
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Heroic Knowledge Base
Hero Themes
Heroic KB helps you create a beautifully designed, searchable knowledge base in minutes. With instant search, article analytics, user feedback, email reports and more. Heroic Knowledge Base provides a curated knowledge base experience for you and your visitors. Our knowledge base offers a modern design that will style your articles and make it look professional without any design skills. Need to customize it? No problem, you'll find several customizable options to reflect your brand. Category organization and powerful search make it easy to find answers you're looking for. Heroic KB offers instant answers to your customers. They will love getting help without having to wait for a response from you or your team. Not every visitor knows what they're looking for. Heroic KB's instant search makes suggestions as they type. -
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Collokia
Collokia
Is your organization taking full advantage of your collective knowledge? Most organizations have a huge amount of Collective Intelligence, but unfortunately is not exploited properly. Let your content reach the employees in context. People tend to search in the internet instead of searching in the intranet. With Collokia Context, you don’t need to change their habits, users may continue searching outside, but relevant internal content will be shown to them. Collokia agents integrate with the tools that your knowledge workers already use and serve as co-pilot, connecting them with information, resources or people when they need help. We can smoothtly integrate our products to your knowledge management system, authentication. or any other enterprise solutions that currently runs in your organization. Collaboration is crucial to improve creativity and productivity, the problem is how do you know with who to collaborate? who else is interested in the same subjects? -
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Problem Solver
Omnex Systems
Effectively tracking issues, concerns, and knowledge are part of an organization's continual improvement strategy. When an issue is raised by a customer, management will want to receive status updates on whether the concerned team has started working towards resolving it on priority. Omnex’s Problem Solver aids as a common tool and knowledge bank to track, manage, and resolve problems. Problem Solver is designed to be a single repository of all internal and external problems. Acknowledging Integrated Management Systems, we have developed our software to handle a variety of quality assurance (external and internal), environmental, and health and Safety issues. Define timelines and metrics for problem resolution, from the problem itself, to: containment, correction, corrective action, reporting, all the way to closure. Empower suppliers to complete supplier corrective action.