ManIPulate

ManIPulate

HAL 9000 Systems
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About

You can forget ever having to search for missing paper matters and the consequences of lost information, with ManIPulate™ Pro, the leading knowledge management solution, you eliminate risk and enhance compliance. ManIPulateTM Pro is HAL 9000 Systems (Pty) Ltd award winning software, designed to protect you from the high percentage of expensive software deployment failures caused by complexity of applying change to an existing environment. We have learned through experience, in a wide variety of industry, that the success of a new software deployment is almost entirely driven by the simplicity of use and implementation of the software. HAL 9000 Systems (Pty) Ltd have based the development of the ManIPulateTM Pro application on this paradigm and have created a simple rules driven interface that guides the user to create a structured repository of records that are easy to search, navigate and manage.

About

Oracle B2C Service provides innovative and immediate service to customers through the channels they prefer. This set of unified customer service solutions leverages AI and machine learning (ML) to help all service teams rapidly complete repetitive tasks so they can focus on delivering expert, tailored service straight to the customer. Offer flexible, immediate customer service with a human touch across a wide variety of digital channels. Provide a variety of self-service options so your customers easily help themselves, accessing the right answers quickly in a manner that best suits their needs. Offer the instant responses customers value through a conversational, AI-driven interface. Integrate service throughout your website so customers never have to search for how to get help. Offer the choice to chat or search for answers while continuing to browse your website.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a property, contract, and document management platform

Audience

B2C companies that need a customer service solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

HAL 9000 Systems
Founded: 1994
South Africa
www.hal9000systems.com

Company Information

Oracle
Founded: 1977
United States
www.oracle.com/cx/service/b2c/

Alternatives

Alternatives

FM9000

FM9000

FM Solutions
Sabio Virtual

Sabio Virtual

Audisys Informatica
TMS9000

TMS9000

JK Technologies
Re:amaze

Re:amaze

Reamaze
Synaptica KMS

Synaptica KMS

Synaptica
QCS9000

QCS9000

JK Technologies

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

Cirrus Contact Center
Oracle Service

Integrations

Cirrus Contact Center
Oracle Service
Claim ManIPulate and update features and information
Claim ManIPulate and update features and information
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