Alternatives to KIRA.id
Compare KIRA.id alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to KIRA.id in 2026. Compare features, ratings, user reviews, pricing, and more from KIRA.id competitors and alternatives in order to make an informed decision for your business.
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1
Tidio
Tidio
Tidio is a leading customer service platform that combines live chat, chatbot automation, and AI agents to help businesses deliver fast, effective customer interactions at scale. Recognized for its robust automation capabilities and user-friendly design, Tidio is trusted by over 800,000 of businesses worldwide. Engage visitors via real-time chat and unify conversations across email, Messenger, Instagram, and more—all from one dashboard. Track, manage, and resolve issues efficiently with built-in ticketing tools that complement chatbot and live agent workflows. Use the no-code visual chatbot builder to create custom flow to collect leads, answer FAQs, and automate communication. Deploy the conversational AI agent, Lyro and resolve up to 64% of customer support queries using natural language understanding. Easy to deploy and operate—no coding skills required. GDPR-compliant and secure. Proven scalability for eCommerce, SaaS, and service industries. 7-day free trial available.Starting Price: $0 -
2
Zoho Desk
Zoho
Instant responses for instant happiness. Respond to your customers the minute they reach out to you with Zoho Desk's embeddable chat widget. Zoho Desk's embeddable chat widgets let you be within arm's reach when customers can't find what they're looking for in your Help Center. Your customers can get in touch with your agents instantly, right from the Help Center, so your agents can respond and help them find answers faster. If a customer has an issue that requires more time and attention, agents can convert the chat conversation into a ticket, in a single click. This lets agents save all the context of the chat conversation, with no time lost. Leave your chat tickets to the trusted experts in your team. With Zoho Desk, you can assign tickets from various channels to specific agents or teams. This way, your agents can work more efficiently, and customer interactions are in safe hands.Starting Price: $12.00 per user per month -
3
Yapper
Yapper Labs
Yapper is an AI customer messaging assistant for service businesses such as salons, veterinary clinics, restaurants, repair shops, coaches, tutors, and gyms. It replies in a business's voice to WhatsApp, Instagram, Messenger, and website chat, handling routine questions and handing off conversations when staff are needed. The assistant learns services, prices, and policies from websites, documents, and team answers; remembers customer bookings, preferences, and notes; and updates its playbook when staff correct a reply. A shared inbox lets teams review chats on desktop or phone, pause automation, take over, and return conversations to the assistant. Multiple phone numbers, Instagram accounts, Facebook Pages, and websites can each have separate voices, hours, and rules. Built on the official WhatsApp Business Platform, Yapper costs $399 per month and includes unlimited teammates, senders, and customers. Businesses can text the assistant before activating a paid plan.Starting Price: $399/month -
4
CustomerEagle
RSG Digital
CustomerEagle is a cloud-based customer support and sales platform for ecommerce, hospitality, retail, service, and SaaS teams. It combines a shared inbox for website chat, email, WhatsApp, Facebook Messenger, and Instagram with a customer record and tools for managing contacts, companies, and sales pipelines. Its AI assistant can answer routine questions using approved help-center content, PDFs, and website pages, with source citations, and pass uncertain or complex conversations to a human agent with context. Teams can publish a customizable website chat widget, create knowledge-base articles, review conversation and support analytics, and connect commerce data from Shopify or WooCommerce. Paid plans provide API access and webhooks, while integrations and channel availability vary by plan. CustomerEagle also supports workflows, routing, and human approval for sensitive store actions such as refunds.Starting Price: €24.99/agent/month -
5
Heyy
Heyy
Heyy is an AI-powered customer messaging and automation platform that helps businesses manage and scale conversations, sales, support, and marketing across channels like WhatsApp, Instagram, Facebook Messenger, and website chat from one unified interface. Users create customizable “AI Employees” that can chat with customers, answer FAQs, qualify leads, automate sales funnels, route messages, and integrate with CRMs, ecommerce systems, ticketing tools, and backend workflows without coding required. It includes features such as multi-agent inboxes, automated workflows, lead qualification and tagging, targeted marketing broadcasts, and simple integrations via APIs or webhooks to turn live chat into measurable business outcomes; its AI can also escalate complex queries to humans while handling routine tasks to save teams time and provide consistent 24/7 engagement.Starting Price: $49 per month -
6
Sellio
Sellio
Sellio is a cloud-based customer support platform for small teams managing conversations across websites and messaging channels. It combines an embeddable live-chat widget with a shared inbox for website chat, email, WhatsApp, Instagram, Facebook Messenger, Telegram, and SMS through Twilio; teams can also handle conversations from Slack and Discord. Staff can assign conversations, add internal notes, view customer histories, and coordinate replies. AI agents answer website-chat questions using a business's own content and can hand conversations to a person; AI replies are limited to website chat, while other channels are handled by people. Sellio also includes ticket management, routing rules, workflow automation, saved replies, customer profiles, feedback tools, and support analytics. It is designed for SaaS businesses, online shops, and other small teams that support customers. A free plan is available, while paid plans add seats, channels, automation, and AI allowances.Starting Price: $0/month -
7
Evoriqa
Evoriqa
Evoriqa is an AI customer-support platform. It trains an agent on your knowledge base and answers customers across website chat, AI site search, WhatsApp, voice, Instagram, Messenger, SMS, Slack and email, all in one unified inbox — capturing leads, booking appointments and handing off to humans when needed. White-label reseller plans available for agencies. Free plan; paid from $29/month.Starting Price: $29/month -
8
Quidget
Quidget
Quidget is a no-code AI agent and chatbot platform that lets businesses automate customer support, lead capture, and internal helpdesk tasks by training an AI on their own data, such as website content, FAQs, help docs, and knowledge bases, so it can provide instant, accurate responses 24/7 without coding or manual setup. Trained AI agents go beyond basic rule-based bots by understanding natural language, replying across live chat, email, social messaging, WhatsApp, and internal channels like Slack, and escalating complex cases to humans while reducing the volume of routine Tier-1 inquiries. Quidget supports multilingual conversations in over 45 languages, works straight out of the box after a quick setup, and offers built-in human handoff, analytics, performance reporting, and customizable behavior so teams can refine and improve responses over time. It can function as an external support assistant on web chat widgets or as an internal helpdesk AI answering employee FAQs.Starting Price: $79 per month -
9
Kira Art
Kira.art
Kira.art is an AI-powered creativity agent that transforms your ideas into visually consistent, professional-quality images using conversational language, no prompt engineering or complex tool interfaces required. Just describe your vision in plain words, and Kira generates an image; from there, you continue the creative flow by refining your design through natural dialogue. It supports real-time editing without layers or toolbars, offering seamless iteration entirely through conversation. Designed to be accessible for both beginners and experienced creators, it leverages multiple AI models tailored to suit different artistic styles and needs. It emphasizes simplicity and adaptability: you speak your concept, and Kira brings it to life, then listens as you tweak it, ensuring your imagination takes visual form through intuitive interaction. Whether you're visualizing rough ideas or working toward polished art, Kira.art makes creativity conversational and direct. -
10
Lynna
Lynna Labs Ltd
Lynna is a hosted AI assistant that answers website visitors’ questions using a business’s own website, documents and notes. Businesses add a snippet to show a chat side panel, or share Lynna’s hosted page and QR code. The assistant provides answers with links to their sources and routes unanswered questions, requests for a person and other cases needing human judgment to the team. Staff can assign questions to branches or departments and reply by email; replies can be saved to the knowledge base for future answers. Lynna supports website crawling, document uploads, conversation history, knowledge-gap summaries and visitor data controls. It is designed for UK businesses that regularly answer customer questions, including letting agents, trades, salons, clinics, professional services and other local businesses.Starting Price: £39/month -
11
Help.center
micro.company
Help.center is an AI-driven knowledge base and customer support platform that helps businesses empower users to find answers instantly and reduce repetitive support tickets by combining a searchable help center with an AI chatbot trained on your documentation. It lets organizations create a branded .help.center site where customers can use AI-enhanced search and conversational help to resolve issues without waiting for live agents, and it also supports deploying an AI chat widget on your own website so visitors get contextual answers without leaving the product. It automatically learns from your help articles as you add or modify content, improving its ability to answer questions accurately, and supports multilingual responses so non-English users are served at scale. It includes a simple shared email inbox for managing and replying to support conversations efficiently, keyboard shortcuts to boost productivity, and tools to import existing knowledge.Starting Price: $19 per month -
12
JIVIQ
The Stratus Labs
JIVIQ brings customer communication together in a cloud workspace for solo founders, startups, and lean B2B teams. It combines AI-powered website chat, contextual meeting booking, and a shared inbox to help teams manage customer interactions. Its AI chat agent answers questions using website content and business documents; the shared inbox organizes conversations and supports team follow-up. Meeting bookings carry relevant conversation context, so the team can prepare before each call. JIVIQ also supports browser-based video meetings with real-time transcription, with voice translation available on the Auto-Pilot plan. Teams can use customer history to inform support, demos, and follow-up, managing these workflows without switching among separate tools.Starting Price: $9/month -
13
Extremis
Software Company
Extremis is a shared team inbox for handling customer conversations across WhatsApp, Instagram, Facebook Messenger, and Gmail. It connects WhatsApp Business through Meta’s Cloud API and brings incoming messages into a workspace where teams can assign owners, route chats by round-robin, weighted allocation, or workload, and coordinate with status controls, snoozing, internal notes, mentions, quick replies, and labels. Contact records support custom fields, merging, and CSV export, with WooCommerce order information alongside conversations. Teams can use WhatsApp templates and schedule campaigns, then review response-time, agent-performance, and attendance reports. An AI Agent can suggest replies or respond automatically, with handoff to a human. Teams can connect their own API keys from OpenAI, Anthropic, Google, OpenRouter, or Groq.Starting Price: $49/workspace/month -
14
Jugl
Jugl
Jugl is an AI-powered Customer Support and Customer Experience (CX) platform that helps businesses manage every customer conversation from one place. Handle Voice, Email, WhatsApp, Instagram, website chat, and support tickets through a unified inbox powered by AI and human agents. Automate customer support, recover abandoned carts, engage website visitors, and seamlessly hand off conversations to human agents whenever needed. Jugl combines AI agents, live customer support, ticketing, and revenue recovery into one platform designed to improve customer satisfaction and increase sales. -
15
NeverDesk
Innovism
NeverDesk is an AI-native customer support and helpdesk platform that uses a business's documents, website content, FAQs, policies, and help-center articles to ground automated replies. Customers can contact the AI through a website chat widget, WhatsApp, webhook-based email, and supported REST API connections. A shared inbox brings conversations together for team members to search, assign, and manage; staff can take over conversations with their history when a customer needs human judgment. The AI can ask clarifying questions, use conversation context, and perform configured actions through custom integrations and webhooks, including order-status lookups, ticket creation, and appointment workflows. Teams can review basic support metrics. NeverDesk serves ecommerce, SaaS, agencies, healthcare, education, real estate, professional services, and startups. -
16
Zono Support
Boxvibe Technologies
Zono Support is a cloud help desk for software teams and digital sellers. It brings email, live chat, Slack, Discord, WhatsApp, Instagram, Messenger and Telegram into a shared inbox, with replies sent back through the channel customers used. Marketplace connectors verify customer and purchase details from Envato, Shopify, WordPress, Gumroad and Lemon Squeezy, helping agents see what a customer bought. Teams can publish a branded help center and customer portal, add a chat widget, organize tickets and automate workflows. An AI agent can answer from approved knowledge-base articles, saved replies and resolved tickets, with settings for drafts, human review, escalation and handoff. Zono Support also provides a REST API, signed webhooks and an MCP server for connecting developer tools and workflows. Its free plan includes email, live chat, a portal and knowledge base; Premium adds additional channels, team seats and the AI agent.Starting Price: $49/month -
17
Charla
Charla
Charla is a comprehensive live chat platform designed to enhance customer engagement by enabling businesses to connect with website visitors instantly, thereby increasing conversion rates and delivering superior support experiences. It features an intuitive agent dashboard accessible across all devices, providing insights into visitor profiles and conversation histories, and facilitating quick responses through canned replies and an integrated knowledge base. Charla's AI-powered chatbots can be trained with unique data in under a minute, utilizing both private and public knowledge bases to automate customer interactions and qualify leads before handing them over to human agents. It includes a customizable chat widget that aligns with brand aesthetics and supports multiple languages, ensuring GDPR compliance with built-in consent forms. Proactive conversation capabilities allow businesses to monitor real-time visitor activity and engage potential customers.Starting Price: $6 per month -
18
Optlo
Optlo
Optlo is AI customer-support software for SaaS and online businesses handling support at volume. You install a chat widget, connect your own OpenAI, Anthropic or Google Gemini account, and train the agent on your website, documentation and help center. It holds multi-turn conversations in multiple languages, tells users when it does not know, and hands off to a human operator when needed. A visual workflow editor lets you build conversation flows where every step is inspectable and editable, and secure connectors to Stripe or any API let the agent read and write data mid-conversation. Pricing is a platform subscription based on active conversations and seats, starting at $19/month with a 7-day free trial and no credit card required. AI usage is billed by your own provider rather than marked up per resolution, so support cost stays visible as volume grows. Best suited to teams comfortable holding their own AI provider account.Starting Price: $19/month -
19
Techmits Connect
Techmits
Techmits Connect is a WhatsApp Business platform for customer support, sales and marketing teams. It brings conversations from connected WhatsApp Business numbers into a shared inbox, where staff can assign chats and use conversation history, quick replies, contact records, groups and custom fields. Businesses can create campaigns with approved message templates, manage opted-in contacts, and track delivery and engagement. Workflow tools include AI-powered auto-replies with human handoff, automated reminders, customer journeys and pipeline-triggered messages. The platform also provides a website chat widget, Shopify integration, REST APIs and webhooks, plus an Android app for managing conversations and contacts. Techmits Connect uses Meta’s official WhatsApp Business Platform and Cloud API; WhatsApp messaging charges are paid directly to Meta. A free plan is available, and paid features can be tried for 14 days.Starting Price: $0 -
20
Waslo
Tec-ads LTD (Waslo)
Waslo is a cloud-based AI customer messaging agent for businesses that handle sales and support through messaging channels. It responds across WhatsApp, Instagram, Messenger, Telegram, Outlook email and website chat using a business’s documents, website content and product catalog. The agent can answer product questions, qualify leads, assign conversation topics, route chats to team members and hand conversations to a human. It can also book appointments through connected calendars, send voice-note replies and work with store catalogs and CRM webhooks. Teams can manage conversations through a shared inbox and connect WhatsApp by QR code or through the official WhatsApp Business API. Waslo serves clinics, real estate firms, restaurants, online stores, agencies and other businesses that communicate with customers digitally. It is offered as a hosted service with pay-as-you-go credits and a subscription plan.Starting Price: $9 one-time -
21
Embed-bot
Musbahdev Software Services
Embed-bot is an AI-powered customer support platform built for modern teams that want fast, automated support without managing another dashboard. Train AI agents on your knowledge base, deploy them to your website and email support channels, and let AI handle customer conversations automatically. When human attention is needed, Embed-bot escalates conversations directly to Slack so your team can reply instantly from threads. Embed-bot combines AI automation, lead capture, human handoff, and Slack collaboration into one unified workflow. Features: AI-Powered Support: Provide AI-powered chat and email support that handles customer conversations automatically without human intervention. Smart Human Escalation: Escalate conversations directly to Slack when human attention is needed, with two-way Slack replies for support teams. Lead Capture & Qualification: Automatically capture and qualify leads through AI-driven conversations on your website and email channels.Starting Price: $39/month -
22
Supbotive
Absoluit
Supbotive is an AI-powered customer support automation platform that helps businesses answer repetitive customer queries across WhatsApp, Telegram, and website chat. It allows companies to train a chatbot on their own knowledge base, including FAQs, policies, product details, service guides, return and refund rules, and internal support procedures. The chatbot understands customer intent and provides instant, consistent answers from approved business documentation. For complex, sensitive, or unclear queries, Supbotive uses smart escalation to transfer the conversation to a human agent with full chat history, so the customer does not need to repeat themselves. Supbotive helps reduce support workload, improve response times, maintain answer accuracy, and allow support teams to focus on higher-value customer conversations.Starting Price: £30/month -
23
Supportifier
Successifier AB
Supportifier is a cloud customer-service and help-desk platform for small and midsize businesses, including e-commerce, services and SaaS teams. It turns existing documents, website content, FAQs and past tickets into a knowledge base that a team can review before using it across a public help centre, an AI-assisted contact form, live chat, a shared support inbox and a customer portal. Customers can find published answers, see relevant help before submitting a request, or hand a conversation to an agent. The inbox organizes tickets by owner and status, supports response-time targets and provides AI-generated draft replies for staff to review. Business-system connections can add customer or order context, while the product's documented API and webhook support custom workflows. The service is delivered as SaaS, with annual platform pricing and separately scoped onboarding and integration work.Starting Price: SEK 79,000/year -
24
EasyChatDesk
EasyChatDesk
EasyChatDesk is an all-in-one customer support platform that helps businesses connect with their customers through live chat, chatbots, and a powerful ticketing system. With its lightweight website widget, companies can instantly provide real-time support while also automating common questions using AI. The tool goes beyond simple messaging by offering CRM features, analytics, and customer insights, making it easier for teams to deliver fast, personalized, and efficient service. Whether you’re running an e-commerce store, an agency, or a SaaS product, EasyChatDesk ensures that every interaction is tracked and organized in one place. What sets EasyChatDesk apart is its focus on flexibility and affordability. Businesses can customize the chat widget, integrate it with their workflows, and even build forms to capture specific data from visitors. Agents get a clean, intuitive dashboard that makes it easy to manage multiple conversations, tickets, and customer requests.Starting Price: $17/month -
25
Open
Open
Open is a unified AI customer support platform built around Agent 5, a single AI engine shared across every channel and designed to automate and unify support. It brings AI Chat, AI Calls, AI Email, AI Social, Agentic Workflows, and helpdesk integrations into one system so customer conversations can be handled consistently across web chat, phone, email, Instagram, Messenger, WhatsApp, SMS, and existing support tools. Agent 5 goes beyond simple FAQs by handling complex requests, processing returns, updating accounts, coordinating multi-step workflows, routing issues, remembering conversation history, and handing off smoothly to human agents when needed. Web Chat can be embedded with one line of code, customized to match the brand, triggered proactively based on user behavior, and enriched with images, videos, files, links, buttons, forms, cards, and carousels.Starting Price: 75¢ per resolution -
26
Kira
Litera
Lawyers at the world's leading firms depend on Kira's powerful AI and collaborative workflows to accurately identify, extract, and analyze clauses and data points to deliver high-quality insights and diligence work products to their clients. Don’t leave money on the table. Deliver Total Diligence to realize new revenue streams and deepen client relationships by mitigating their risk exposure. Kira automatically highlights and extracts provisions that are important to you and helps you organize your data for analysis. Kira’s leading machine learning contract analysis technology has helped top teams globally. Firms can provide greater client value and mitigate risks through an efficient and accurate AI-powered contract analysis. Firms can provide greater client value and mitigate risks through an efficient and accurate AI-powered contract analysis. Corporate teams across multiple business units are able to make enterprise-wide data-driven decisions and uncover critical insights. -
27
CoSupport AI
CoSupport AI
CoSupport AI resolves customer tickets on a patented multi-model architecture (USPTO US11823031B1) built to keep answers grounded in your own data. The AI understands customer intent, retrieves the answer from your knowledge base and business systems, executes the required steps, and escalates edge cases to your team with the full conversation history and a structured summary of its findings. Two products ship on that architecture. CoSupport AI Agent autonomously resolves repetitive customer inquiries across chat, email, and voice in 40+ languages. CoSupport AI Assistant drafts ready-to-send replies for human agents inside the helpdesk. Reasoning is multi-step: the model searches, validates across sources, and refines the response before sending. Every reply ships with a decision log. Pricing: from $0.04 per response, $0.19 per resolved ticket, or $99/month per 1,000 tickets. 60% AI resolution rate by day 60, or a full refund.Starting Price: $99/month -
28
Make Agent Fast
Make Agent Fast
Make Agent Fast is a no-code platform for creating customer-facing AI agents from a business website. Users can configure agents for general assistance, sales and inquiries, customer service, or bookings and consultations; review agent answers before launch; and define permitted actions. Agents can answer approved questions, capture leads, assist with bookings, create support tickets, and hand conversations to a person. A customizable chat widget can be embedded on a website. The platform supports text chat and voice messages, with live voice and messaging channels available on eligible plans. Supported messaging channels include Telegram, WhatsApp, Messenger, Instagram, Discord, and KakaoTalk. The interface and guides are available in English, Uzbek, Korean, and Russian. Businesses can manage knowledge sources and monitor conversations. A seven-day free trial is available without a credit card.Starting Price: $12/month -
29
Serviceplane
2AM Fusion
Serviceplane is a cloud-based service desk for public agencies and private-sector customer support teams. It brings web chat, phone, email, SMS and web forms into shared cases, with a staff workspace for routing, hand-offs and case records. Its AI assistant answers from approved websites, documents and SharePoint content, cites sources, and routes questions to staff when a person needs to take over. Teams can test responses in shadow mode before activating a channel, connect read-only account or case records, and require identity checks before showing protected details in public channels. The platform supports shared-mailbox workflows, contact-center agent assistance, staff single sign-on and multilingual conversations. Serviceplane is intended for government agencies and service teams in healthcare, financial services, insurance, education, technology, utilities, retail and property management. -
30
thatChat
La Luce
thatChat is a self-hosted AI chat and customer-support platform for websites and online stores. Businesses deploy it on compatible PHP hosting, a VPS, Docker, or their own server, then add a chat widget that answers visitor questions using website content, documents, and a knowledge base. Features include FAQ responses, lead capture, appointment requests, e-commerce product questions, conversation history, and handoff from AI to human operators. Teams can connect their own AI provider API keys, including OpenAI, Anthropic Claude, Google Gemini, Groq, and other OpenAI-compatible endpoints; provider routing and fallback are supported. WordPress and PrestaShop modules are available, along with a REST API and webhooks. Conversations and knowledge data remain on the customer’s infrastructure, while AI usage is billed separately by the selected provider. An operator mobile app supports managing and replying to conversations.Starting Price: $18/month -
31
AsistentiAI
AsistentiAI
AsistentiAI is a cloud customer-messaging and AI support platform for small and midsize businesses. It brings website chat, Instagram messages and comments, Facebook Messenger, and WhatsApp Business conversations into a shared team inbox. Agents can assign conversations, use internal notes, roles, labels, tasks, and customer records, and manage orders or bookings. Its AI agent answers common questions using business information from a website, catalog, and uploaded documents, and can pass uncertain queries to a person with a suggested reply. The service supports Albanian, English, Italian, and other customer languages, with connections to WooCommerce and spreadsheet catalogs. Teams can use it for social messaging, website support, and customer-service workflows.Starting Price: $120/business/month -
32
AnswerWise
Oxynus Technologies
AnswerWise is a stunningly simple AI layer for your customer support that helps deflect your common support queries while providing a seamless support experience for your customers. Customers submit their question on the AnswerWise widget placed on your product dashboard or support page. AnswerWise uses machine learning to understand your customer's query and finds the most relevant answers from your existing knowledge base. Customers browse through the articles suggested and if the answer is found, they can indicate the same or submit another question. If customers still need help, they can contact the support team on any available channel including email and chat. AnswerWise integrates directly with popular customer support/helpdesk/live chat softwares to sync knowledge bases and handoff support tickets. Transform your customer support to optimize towards an AI first approach that prioritizes deflection while also ensuring a seamless customer service experience.Starting Price: $99 per month -
33
MooseDesk
Vegahub Technology
MooseDesk is a customer support help desk for Shopify merchants that brings customer conversations and store-related support tasks into one workspace. Teams can manage tickets from email, live chat, social messaging, and other supported channels; use a shared inbox and ticket workflows; and publish a help center with FAQs and self-service content. The product also offers AI-assisted replies and chatbot features, order lookup and tracking support, and Shopify-connected customer and order context. It is designed for ecommerce teams handling pre-sale questions, order-status requests, returns, and post-purchase support. MooseDesk is delivered as a Shopify-connected web application, with a storefront chat widget for customer conversations.Starting Price: $0/month -
34
IllumiChat
IllumiChat
IllumiChat is an AI-powered customer service platform that enables businesses to deliver accurate, instant responses around the clock by connecting seamlessly with their existing AI providers, knowledge bases, and business tools. The system supports integrations with leading LLMs, such as OpenAI’s GPT, Anthropic’s Claude, and Google Gemini, and links to knowledge repositories like OneDrive, Google Drive, Dropbox, and Box, plus live context from systems including HubSpot, Jira, Confluence, and Notion. It deploys via multiple channels, a branded chat widget, iFrame, Slack, or a private workspace, and supports multilingual conversations (95+ languages) with enterprise-grade security (bank-level encryption, GDPR, SOC2, and HIPAA compliance). Key features include smart-learning AI that continuously improves from user interactions, 24/7 availability to eliminate wait times, and an analytics layer to measure agent performance, resolution rate, and usage trends.Starting Price: $49 per month -
35
AskSpot
AskSpot
AskSpot is a cloud-based AI sales and support platform for online retailers. Its storefront chat agent searches product catalogs, answers questions about products, delivery and returns, compares and recommends items, and helps shoppers complete purchases. A separate inbox agent connects with help desks and marketplace inboxes to classify messages, retrieve store data, draft or send replies, and escalate cases to staff. The service includes a shared knowledge base, workflow controls and analytics, and its agents can converse in more than 200 languages. Documented connections include Shopify, WooCommerce, Magento, PrestaShop, IdoSell, Shoper, AtomStore, RedCart, BaseLinker, Freshdesk, Thulium, Zendesk, Allegro and Amazon; other systems can use custom API integrations. AskSpot is built for e-commerce businesses automating product discovery and customer assistance across storefront, help-desk and marketplace channels.Starting Price: $290/month -
36
hiy
Foldox
hiy is an AI support agent for your website. Paste your site's address and it learns from your pages and docs, then answers customers in a chat widget on your site. Each answer drawn from your material shows the passage it came from. When the material runs out, it says so plainly instead of guessing, and hands the conversation to your team with the whole chat attached. There is no per-resolution fee: plans are flat, so a busy month never brings a surprise bill. hiy also makes Team Agents that answer colleagues from internal docs, and a free Expert Twin with its own page. Teams can tune agent behavior and handoff rules, review conversations in an inbox, and connect hiy to helpdesk tools such as Zendesk and Intercom.Starting Price: $19.99/month -
37
Palmate
Palamar Teknoloji
Palmate is an AI-powered customer communication platform that unifies messages from WhatsApp, Instagram, Webchat, email, and phone into a single shared inbox. It connects directly with your existing business systems to answer routine customer inquiries, look up request statuses, and complete everyday operational tasks 24/7. When an issue requires personal attention, the platform smoothly hands over the conversation to your team with full context and chat history. By pairing practical conversational AI with a collaborative team inbox, Palmate helps organizations manage incoming message volumes, maintain fast response times, and keep all customer dialogues organized in one place without disrupting their existing workflows. -
38
ChatGent
Factoryze
ChatGent is a cloud-based AI messaging and commerce platform for online stores, service businesses, clinics, restaurants, and agencies. It answers customer questions on website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram using business information approved by the team, then hands conversations to staff through a shared inbox. Shopify and WooCommerce catalogs sync hourly, and customers can discover products and place orders from messages, photos, or screenshots matched to the catalog. Teams can reply to Facebook and Instagram comments, capture leads, manage orders from new to delivered, use AI Copilot, and review analytics. ChatGent supports multilingual customer conversations, including Banglish, Roman Urdu, Hinglish, and Arabizi, and its dashboard is available in English and Bengali.Starting Price: $15/month -
39
Craft Talk
Craft Talk
Chat bot will switch to a human agent when needed, suggest an answer and learn from humans to reply correctly. -
40
Helply
Helply
Helply is the complete AI-native support platform, rebuilt around agents that investigate, resolve, and take action. It replaces the help desk itself, so you don't run an AI add-on on top of another tool. Helply provides migration from Zendesk, Intercom, Freshdesk, Help Scout, Front and Groove. The platform covers ticketing, a shared inbox, live chat, a knowledge base, reporting and workflows. AI agents work inside that workspace. They look up the customer in Stripe, Salesforce or HubSpot, act within the permissions you set, and log every action. When a case needs judgment, they hand it to a person with the investigation attached. Per-seat pricing forces a choice about who gets access. Helply includes unlimited users on every plan and bills only the AI work, in credits. In support software since 2011. Plans from $49 a month, with a 14-day free trial and no card.Starting Price: $49 per month -
41
KalTalk
KalTalk
KalTalk reimagines customer conversations around a single shared inbox for humans and AI agents — covering support and sales in one queue. Embed the lightweight widget on any site and AI agents engage visitors in seconds: answering product and pricing questions, qualifying leads, and resolving support tickets, all grounded in a knowledge base built from your docs, site, and past chats — so replies stay accurate, never made up. When a hot lead or tricky issue needs a person, the AI offers a handoff and routes it to the right rep with full context attached. The platform learns continuously — agents teach and correct the AI, and resolved conversations distill back into knowledge automatically. -
42
MOON Chat
THE MOON Agency
MOON Chat is a hosted AI chatbot and customer-messaging tool for online stores and business websites. It uses a store's product catalog, pages and policies to answer visitor questions and present product cards with images, prices and links, with availability checked before products are recommended. It can also retrieve order and tracking information for verified customers, collect contact details for follow-up, and route conversations across a website widget, WhatsApp, Facebook Messenger and Instagram. Store teams can take over social conversations when needed. MOON Chat connects with Gomag, Shopify, WooCommerce and PrestaShop stores, as well as Google Merchant product feeds, and can be added to WordPress and other websites. The service is offered as a cloud subscription with tiered monthly plans and a trial; its Shopify app also has a free plan.Starting Price: €39/month -
43
IntelliChat
IntelliChat
IntelliChat is a multichannel AI chatbot platform designed to automate customer communication, support workflows, and sales interactions across websites, messaging apps, and email. It allows businesses to create and deploy intelligent chatbots in minutes without coding by setting up a project, connecting knowledge sources, and embedding a chat widget on their website. IntelliChat can learn directly from a company’s existing content, including websites, PDFs, and document repositories, allowing the AI to answer questions based on real business information rather than static scripted responses. It integrates with systems such as WordPress, WooCommerce, Shopify, and Google Drive so the chatbot can access product data, documents, and support materials to generate contextual responses in real time. It supports omnichannel communication by connecting web chat with platforms like WhatsApp Business, Facebook Messenger, Instagram, and email.Starting Price: $15 per month -
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ChatDesq
Apporio Infolabs Pvt Ltd
ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations. -
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Tiny Talk
Tiny Talk
Tiny Talk AI is a no-code platform that enables businesses to create custom AI chatbots for enhanced customer engagement and support. Users can train chatbots using existing documents, PDFs, and technical content, allowing the bots to provide instant, knowledgeable responses. It offers embeddable widgets for seamless website integration, facilitating 24/7 customer assistance without coding requirements. Advanced semantic search algorithms ensure precise answers tailored to user queries, while cross-language conversation capabilities support multilingual interactions. Tiny Talk AI is customizable and scalable, accommodating multiple bots with individual knowledge bases to grow alongside business needs. Additional features include integration with platforms like WhatsApp, a help desk system, and live chat functionalities. Starting Price: $16 per month -
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Parnidia AI Chat Agent
Parnidia
Parnidia AI Chat Agent is an AI chatbot for e-commerce and customer service that answers customers in seconds on your website, email, Messenger, Instagram and WhatsApp, 24/7. It resolves support questions from your own data (never the open web), recommends products, tracks orders, checks stock and hands chats to your team with an AI summary. It replies in any language modern LLMs support. Done-for-you setup: Parnidia builds the knowledge base, connects Shopify, WooCommerce, Magento, PrestaShop, HubSpot, Pipedrive or any system with an API, and launches in up to 4 weeks with about 2 hours of your team's time. The included AI-first Helpdesk gives your team one inbox, live hand-off and conversation insights. Results: Open24 cut support costs by 60%, Verskis.lt automates about 80% of inquiries, Home by NB reached 587% ROI. Plans from 99 EUR per month. GDPR-aligned with a signed DPA.Starting Price: €99/month -
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Fliqr AI
Fliqr AI
Fliqr AI is a customer engagement platform for creators, brands and agencies. It combines AI agents, no-code automation flows and a shared team inbox for conversations across Instagram, WhatsApp, Messenger, TikTok, Telegram, SMS, email, voice and website chat. Teams can automate comment and DM replies, answer questions, share links, capture contact details, qualify leads and hand conversations to a human when needed. A visual flow builder supports triggers, messages, conditions and actions. The platform also includes customer conversation management, broadcasts and analytics. Fliqr AI is cloud-based and offers a free plan alongside paid plans.Starting Price: ₹299/month; free plan -
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ChatBees
ChatBees
ChatBees offers an AI-powered customer support automation platform that helps businesses resolve support tickets faster and more efficiently. By utilizing AI and knowledge graphs built from historical ticket data and internal knowledge bases, ChatBees streamlines the ticket resolution process, reducing resolution time by up to 52%. The platform integrates with popular tools like HubSpot, Confluence, Notion, and Google Drive, providing insights, categorizing tickets, and assisting support agents with actionable suggestions. ChatBees aims to improve customer satisfaction by delivering faster and higher-quality support.Starting Price: $249/month -
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CustomerFlows
Keilani Media Group
CustomerFlows is an AI-powered CRM for lead-driven businesses, including home services and tour operators. It provides a view of the customer journey from first click to paid invoice, combining lead capture, contact records, pipeline tracking, and marketing attribution. Its AI Lead Qualifier engages prospects around the clock, while a provider-independent unified inbox brings web chat, WhatsApp, and email conversations together. The platform tracks lead sources and feeds closed-revenue conversion data back to Google and Meta. Plans include flat monthly pricing, unlimited contacts, and no per-seat fees. CustomerFlows helps small teams qualify incoming prospects, organize follow-up, and see which marketing campaigns lead to booked work or paid revenue.Starting Price: $49/month -
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Zoom Virtual Agent
Zoom Communications
Zoom Virtual Agent is an AI-powered customer service automation platform that enables businesses to provide conversational support through voice and digital messaging channels. The platform uses agentic AI and natural language understanding to answer customer questions, resolve complex requests, and perform tasks across connected business systems. Organizations can deploy AI voice agents, chat agents, and automated receptionists to manage customer inquiries, route calls, and provide self-service assistance. Its AI Studio provides low-code tools for configuring agent behavior, creating workflows, connecting knowledge bases, and integrating external applications. Zoom Virtual Agent also supports multilingual conversations, personalized responses, appointment scheduling, and seamless transfers to human representatives with conversation context.
