Alternatives to Insighting
Compare Insighting alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Insighting in 2026. Compare features, ratings, user reviews, pricing, and more from Insighting competitors and alternatives in order to make an informed decision for your business.
-
1
Jiminny
Jiminny
Jiminny is the world’s most loved Conversation Intelligence platform. AI captures & analyzes all your critical go-to-market insights and automates the data instantly to your CRM. We empower your team to drive more revenue with actionable insights and informed decisions. Conversation intelligence designed to be used and enjoyed by your whole business. Sell smarter, grow faster and win more deals. Jiminny empowers revenue teams to capture and analyze critical go-to-market insights across video, voice, and email. It helps reps automate administrative tasks, giving them more time to sell and improve performance. Managers gain confidence with actionable insights to develop their teams, while Executives trust the CRM as a source of truth for data-driven decisions and the launchpad for revenue growth. With fast onboarding, a seamless user experience, and ROI in under six months, Jiminny delivers the ultimate platform to power revenue intelligence across your entire business. -
2
DemandFarm
DemandFarm
Key Account Management (KAM) is broken today. Sales leaders have limited confidence in their people, processes, and tools, thanks to static account plans built on PPTs and point solutions. At DemandFarm, we're on a mission to unlock the world's Key Account Management black boxes so that you can: 👉 Visualize complex organizational hierarchies 👉 Unearth hidden growth opportunities 👉 Build proactive stakeholder engagement strategies 👉 Create context-rich dynamic account plans 👉 Take large opportunities to closure faster DemandFarm is a Gartner and Forrester recognised vendor in the Digital Account Planning Tools and Account Based Selling categories respectively. Since 2016, DemandFarm has helped 200+ global organizations like DHL, Zebra Technologies, TaskUs, Slalom, Salsify and more accelerate deal velocity in their key accounts, uncover relationship blindspots, boost upsell and cross-sell revenue, and centralize key account intelligence. DemandFar -
3
Clari Copilot
Clari Copilot
Clari Copilot (previously Wingman) turns your revenue team into serial closers by helping them win every revenue-critical moment. With Clari Copilot’s conversation intelligence platform, reps and managers have everything they need to compete fiercely, spot revenue leak, and close deals faster. With Clari and Clari Copilot coming together, you have everything you need to run revenue on one platform. With Clari Copilot, your conversation data lives right where your sales team works, in Clari. Top sales teams at Chargebee, Oktopost, PartsBase and Properly Homes trust Clari Copilot to run their revenue.Starting Price: $500 per user per year -
4
Feedbackly
Feedbackly
Feedbackly offers an all-in-one Customer experience measurement and analytics platform that enables you to automate the analysis of your entire Customer experience journey with behavioral targeting, intelligent automation, and predictive analytics based on real emotions. With Feedbackly, you can collect customer feedback from almost any channel imaginable, analyze it all in one place, and let smart integrations take action on your feedback automatically. Feedbackly is the only CXM platform that enables you to measure the Emotional Value Index (EVI®) while providing insight on how your customers’ emotions impact revenue and churn throughout the entire customer journey. Since our mission is to help companies create the world’s happiest customers, we make sure that our customers are the happiest- more than 95% of our customers stay with us! This is because Feedbackly provides all the tools, methods, and training needed for attracting and retaining more customers with a better CX -
5
Gong
Gong.io
Gong is a leading revenue intelligence platform designed to help businesses drive predictable growth by capturing every customer interaction and turning these insights into actionable decisions. With features like Gong Forecast, Gong Engage, and Gong AI, the platform empowers teams to optimize their sales process, improve forecast accuracy, and enhance customer engagement. It integrates seamlessly with your existing tech stack, providing real-time data and analysis to fuel better decision-making across revenue teams. Gong helps organizations achieve better pipeline management and improve conversion rates with AI-powered insights. -
6
FlashRev
FlashIntel
FlashRev is an advanced revenue intelligence platform that helps B2B companies accelerate their sales and maximize revenue growth. It leverages real-time data and AI-powered analytics to provide deep insights into sales performance, customer behavior, and market trends. FlashRev enables businesses to optimize their sales strategies by identifying key revenue drivers, uncovering opportunities for upselling and cross-selling, and streamlining sales processes. By providing actionable insights and automating critical tasks, FlashRev empowers sales teams to make data-driven decisions, improve forecasting accuracy, and drive sustained revenue growth in competitive markets.Starting Price: Varies -
7
Salesloft
Salesloft
Salesloft’s Revenue Orchestration Platform uses AI-powered tools to optimize and automate the sales process, allowing sales teams to prioritize and act on buyer signals in real time. With key capabilities like Cadence, Rhythm, Conversations, and Deals, Salesloft helps businesses build and nurture sales pipelines, manage opportunities, and close deals faster. The platform also provides robust analytics, sales forecasting, and actionable insights to ensure that sales teams always take the right steps at the right time. Salesloft integrates seamlessly with existing sales tech stacks, offering tools to streamline workflows and drive predictable revenue growth. -
8
Qymatix Predictive Sales
Qymatix Solutions GmbH
Qymatix is an AI startup helping B2B companies transform sales data into insights that support profitable growth. The artificial intelligence-based Qymatix Predictive Sales Software provides analytics for cross-selling, churn risk and pricing in traditional and digital channels. Qymatix Solutions GmbH has developed a unique cloud technology that combines data models for machine learning, artificial intelligence, and HTML5 data visualisation for ERP and CRM Systems. This advanced predictive sales analytics software enables sales managers in business-to-business to perform cross-selling, churn prevention and pricing analytics in one click.Starting Price: Ask us. -
9
Entytle Insyghts
Entytle
Drive visibility, connectivity and revenue from your installed base. Introducing Entytle Insyghts: the first AI-powered Customer Install Base Recurring Revenue platform for B2B manufacturers. Entytle Insyghts is specifically designed not just to manage, but to help you recapture lost wallet-share, reduce churn and drive upsell within your installed base. -
10
B2Metric
B2Metric
Customer intelligence data platform that helps brands analyze and predict user behavior across multi-channels. Analyze your data quickly and accurately. Identify customer behavior patterns and trends to make informed decisions with the power of AI and ML solutions. B2Metric can integrate with endless sources including databases you use the most. Optimize your retention strategies by predicting customer churn and taking preventive actions accordingly. Categorize customers into distinct groups based on their behaviors, characteristics, and preferences to enable targeted marketing. Refine marketing strategies using data-driven insights to enhance performance, targeting, personalization, and budget optimization. Provide unique customer experiences by optimizing touchpoints and tailoring marketing efforts. AI-based marketing analytics that reduces user churn & increases growth. Identify your customers at risk of churn and develop proactive retention strategies with advanced ML algorithms.Starting Price: $99 per month -
11
Fullcast Revenue Intelligence
Fullcast
Fullcast Revenue Intelligence is a powerful revenue platform designed to help go-to-market teams improve sales performance and forecast accuracy. It combines revenue, relationship, and conversation intelligence into one unified system. The platform integrates seamlessly with existing CRM and sales tools, eliminating data silos and extra logins. It enables teams to identify pipeline risks, manage deals more effectively, and make smarter decisions. Fullcast Revenue Intelligence helps organizations boost quota attainment and gain clearer visibility into their sales pipeline.Starting Price: $30 per user per month -
12
Dialpad Sell
Dialpad
Dialpad Sell is an AI-powered sales outreach platform designed to help sales teams close deals faster and more efficiently. It provides real-time insights, such as call transcriptions, sentiment analysis, and keyword tracking, to assist reps in refining their pitches and overcoming objections. Managers gain powerful tools for monitoring team performance and coaching with AI-driven recommendations. The platform integrates seamlessly with popular CRMs and business apps like Salesforce, Zendesk, and Microsoft Teams. Dialpad Sell delivers increased sales efficiency, better onboarding, and reduced rep attrition. With enterprise-grade security and 24/7 support, it scales to meet the needs of businesses of all sizes.Starting Price: $95 per user per month -
13
Revenue Grid
Revenue Grid
Revenue Grid is an AI Guided Selling platform that nudges sales teams with step-by-step guidance towards actions that bring best results, deals at risk, and steps with the greatest impact. Guided selling is a new concept in B2B selling that focuses on the needs and challenges of sales teams. Our philosophy is to provide step-by-step guidance on each deal reps have in their pipeline and help sales teams be in the best position to win by having complete visibility into the pipeline, deals, and team activity, gaining a better grip on the sales process, automating routines, and giving reps the power to push deals through the funnel and getting guidance on deals and engagement as easy-to-follow, proactive Signals based on AI-analysis, complete communication data, and teams’ own sales processes and playbooks. Know the status of every deal, what happened before and what’s going to happen next. -
14
CustomerGauge
CustomerGauge
CustomerGauge helps B2B companies leverage customer feedback & behaviors to align business initiatives, improve account retention, and increase revenue growth through up-sells, cross-sells, and referrals. The CustomerGauge Account Experience™️ platform enables B2B companies to monitor account engagement, collect feedback from key stakeholders, segment real-time results into custom dashboards, and map feedback to changes in NPS score & revenue. Through custom and native integrations, users can monitor engagement across a variety of activities including how often key stakeholders answer customer surveys, submit support tickets, open marketing emails, attend business reviews, and so much more. Other capabilities of the CustomerGauge Account Experience™️ platform include the ability to set KPI targets for closing the loop on feedback, identify accounts at risk of churning, and forecast the revenue impact of changes in NPS score. Get a demo today. -
15
Outreach Commit
Outreach
Outreach Commit (formerly Canopy) connects, analyzes, and actively monitors every data point across your revenue team. Ensuring that every revenue leader has the answers they need to drive predictable revenue growth. Streamline your forecasting process while monitoring and measuring variance to drive constant improvement. Drive productivity and results through individual assessments, improvement tracking, and notes. Answer key questions around trends, risks, and past performance through snapshot reporting for any period and any subset of data. Gain the visibility needed to confidently call your business while keeping your managers focused on what matters most. Reduce the manual analysis and focus on the bigger picture. Provide your teams with the answers they need in real-time. Identify the key opportunities for improvement and measure the ROI of every initiative you roll out. Stop playing from behind and proactively drive every sellers productivity and revenue attainment. -
16
Upollo
Upollo
Harness product, behavior, CRM signals, and more for smarter sales, customer success, and marketing that grows pipelines and accelerates NDR growth. For our users, they're adding massive revenue gains. We learn from and analyze billions of data points from businesses and users in nearly every country. Our platform is designed to empower teams to expand their user base, retain more customers, and convert more signups. Be alerted when there is intent to expand. Know where the opportunities are with opportunity size by department, job title, or engagement level. Convert high-propensity customers early, helping struggling customers to succeed. Understand why people are converting and what specific factors make them less likely to. Upollo analyzes your data in real time, delivering actionable insights within minutes. Leverage our insights to empower your teams and grow your NDR, ARR, LTV, etc.Starting Price: $799 per month -
17
AskElephant
AskElephant
AskElephant is an AI Revenue Automation Platform that turns customer conversations into automatic CRM updates, handoffs, and follow-ups for go-to-market teams. Built for mid-sized B2B companies, it eliminates manual data entry by capturing key details from sales calls and writing them directly into HubSpot or Salesforce. The platform automatically triggers follow-up tasks, routes alerts, and creates consistent handoff packages between Sales and Customer Success—keeping data accurate and teams aligned without cleanup work. AskElephant integrates with HubSpot, Salesforce, Slack, Zoom, and other GTM tools, and includes hands-on workflow support to design and refine automations as your process evolves.Starting Price: $99 -
18
Troops
Troops
The central nervous system for revenue. Never miss a revenue signal. Get the right data to the right people, when and where they need it, and empower them to perform. Know when something important happens - from lead to close to case. Equip your team with the information they need and guide them to the best corresponding action. Work in the place you already spend your time. Search, access, and edit your CRM right from Slack & MS Teams. See what matters. Know who's doing what. Step in to coach. Measure performance. Track the impact of key initiatives. Troops notifies you in real time when anything happens that has a material impact on revenue. Troops makes it easy for your teams to see and do the right things at the right time, across devices so that teams can perform at the highest level. Troops helps customer-facing teams handle routine tasks and actions faster so they can spend more time with customers and prospects. -
19
Cuoral
Cuoral
Cuoral is a customer retention and churn prevention platform that helps digital businesses identify user friction and engagement drop-offs before customers abandon. Instead of relying on historical reports, Cuoral continuously monitors behavioral signals, technical errors, and journey disruptions to surface churn risk in real time. The platform combines session replay, friction detection, automated alerts, customer health profiling, and multi-channel engagement tools into a unified retention system. Product, growth, and customer success teams use Cuoral to uncover hidden revenue leaks, improve user experience, and proactively retain high-value customers. By transforming behavioral data into actionable retention insights, Cuoral enables companies to move from reactive support workflows to predictive revenue protection.Starting Price: $49/month -
20
Qualtrics Customer Experience
Qualtrics
Qualtrics Customer Experience software is a comprehensive platform designed to help organizations understand, manage, and improve every customer interaction. It unifies data from multiple channels, including surveys, chat, email, and digital behavior, to create a complete view of the customer journey. Using AI-powered insights, the platform identifies trends, predicts customer needs, and recommends actions to enhance satisfaction. It enables businesses to detect and prevent churn by identifying at-risk customers early and responding proactively. The system also supports omnichannel experience management, ensuring consistent and personalized interactions across all touchpoints. Real-time analytics and automated workflows help teams resolve issues quickly and improve operational efficiency. Overall, Qualtrics empowers organizations to build stronger customer relationships, increase loyalty, and drive revenue growth. -
21
Gainsight
Gainsight
Everything you need to turn your customers into your biggest growth engine. The Gainsight Customer Cloud brings together all the technology you need to ensure your customers easily adopt your products and achieve their desired outcomes with your company. Orchestrate the customer journey across every function and create clients for life by delivering great outcomes at scale. Combine deep SaaS product analytics with personalized in-app engagements to deliver exceptional user experiences. Capture feedback, close the loop with respondents, and discover insights to ensure an exceptional customer experience. An open platform that acts as a central hub for customer data systems and provides actionable insights to every employee to make better decisions in service of the customer. Scale revenue growth through whitespace analysis, upsell and cross-sell playbooks, and streamlined renewals processes. -
22
Finsi
Finsi
Finsi is an AI-powered revenue intelligence and growth platform designed for subscription-based and direct-to-consumer businesses, helping teams transform fragmented data into clear, actionable strategies that drive retention and revenue. It integrates with tools such as Shopify, Klaviyo, Google Ads, and other systems to unify data across marketing, sales, and customer interactions, automatically analyzing patterns, anomalies, and opportunities on a continuous basis. Instead of relying on static dashboards, Finsi delivers weekly strategic reports that prioritize specific actions, explaining what to do, why it matters, and the expected business impact. Its AI capabilities include predictive churn detection, customer health scoring, and segmentation, allowing companies to identify at-risk users early and intervene with personalized retention campaigns.Starting Price: $500 per month -
23
SalesKen
SalesKen
Salesken helps companies realize the benefits of the “Science of Sales”. See which leads are likely to convert based on actual customer conversations. Real-time cues contextual cues for your sales team to close every deal. Ensure that every salesperson follows your winning playbook. Insights into what your team is doing well and where they could improve. Leverage real-time cues during your conversations. Utilize analytics and diagnostics to improve every day. Get an X-Ray of your pipeline based on actual customer conversations. Real time talking points for reps in conversations and advanced analytics post-call. Affordable price plans, pay as you go and integrates with all your favorite tools. -
24
Koncert
Koncert
Koncert is a B2B Sales Engagement platform with over 12 years focusing on B2B sales dialer technology innovation. Koncert’s power dialer platforms leverage AI to enable more conversations and pipeline. The sales activity of manually dialing each prospect is now super charged through automation to connect you with live prospects and scale up to 10 times your conversations with your prospects. Koncert sales dialers will enable more meetings, build pipelines and insights for coaching and training your sales team. Koncert provides four dialer options aligned to different sales workflows: Multi-line AI Parallel Dialer, Single-line AI Flow Dialer, Agent-Assisted Dialer, and a Click-to-Call Dialer seamlessly integrating into leading CRMs. Koncert dialers help sales teams skyrocket conversations for more pipeline while optimizing productivity. Koncert ‘s AI auto dialer and cadence platform are the B2B sales tools you need to power up more conversations and pipeline. -
25
FunnelStory
FunnelStory
FunnelStory AI is a next-gen, agentic revenue intelligence platform designed for post-sales and revenue-growth teams, built to drive proactive intervention, amplify productivity, and surface high-impact opportunities across the customer lifecycle. It unifies structured and unstructured enterprise data, such as CRM records, product usage, support tickets, conversation transcripts, and financial metrics, into a semantic “Customer Intelligence Graph” that supports deep AI reasoning and real-time search. Its Needle Movers module detects early risk and expansion signals, predicting customer churn or renewal opportunities 3-9 months ahead and helping teams act while there is ample runway. With task-automation and AI-agent orchestration, FunnelStory cuts busywork, tripling CS/RevOps productivity by allowing teams to manage 2-3x more accounts with fewer manual steps.Starting Price: $99 per month -
26
Customerscore.io
Customerscore.io
Customerscore.io helps SaaS businesses predict churn and find upsell opportunities to grow revenue and keep customers. It enables you to manage customer segments on autopilot with triggered communication based on health scores. The platform is easy to set up with ready-made data integrations, so businesses can start seeing results quickly. Using machine learning, it identifies churn risks and highlights upsell opportunities, with smart alerts keeping you updated on important changes. Key features include customer segmentation, automated outreach, and health monitoring, which make customer engagement more efficient. Customerscore.io helps you focus on the right actions to grow your business and reduce churn.Starting Price: $99/month -
27
ExecVision
Vorsight
Our Ultimate Sales Coaching Success Kit will show you the foundation of a great coaching program, how your call recordings rank against best-in-class organizations, how your coaching efforts rank, and the steps to building a coaching culture in your organization. At its core, conversation intelligence is one’s ability to identify and react to signals in verbal conversations. In business conversations, it means identifying key behaviors that impact outcomes and replicating them across future conversations to improve performance, or leveraging data from customer interactions to make more informed decisions and develop a better customer experience. Conversation intelligence technology ingests, analyzes, and transcribes voice and web conference interactions. The software leverages AI, machine learning, and deep learning to surface valuable, actionable insights so businesses and their teams can reach their full potential. -
28
Spotlight.ai
Spotlight.ai
Spotlight.ai is an autonomous deal execution platform that transforms sales pipelines into self‑driving revenue engines by capturing, qualifying, reviewing, and advancing every opportunity without manual intervention. It listens to and extracts structured data from calls (Zoom, Teams, Gong), emails, and CRM entries; fact‑checks deal status and risk factors; and executes bottom‑up MEDDICC qualification to identify champions, economic buyers, and other stakeholders. Its AI agents generate evidence‑backed business cases, decks, and next‑step recommendations, inject clean, metric‑driven updates directly into Salesforce, and run zero‑touch deal reviews with predictive forecasts and leading indicators. By continuously mapping relationships between pipeline activities, deal data, and team inputs, Spotlight.ai maintains full data hygiene, automates opportunity progression (stages, activities, qualification), and highlights material gaps for reps to address. -
29
Chorus by ZoomInfo
ZoomInfo
Increase the success of your sales teams with Chorus by ZoomInfo, a conversation intelligence platform. Chorus by ZoomInfo provides sales teams the ability to capture, summarize, and analyze their customer meetings to identify opportunities and customer interests and improve meeting performance. Chorus also enables easy collaboration and integrates with Salesforce Enterprise and leading online meeting and sales engagement platforms. Capture and share your sales team's best talk tracks to create more quota-crushing "A" players. Unlock hidden insights from customer conversations that close deals. -
30
devtodev
devtodev
devtodev is an ultimate product analytics platform for data-driven teams to get valuable insights and influence user decisions. With devtodev you can convert users into paying users, improve in-app economics, predict churn, revenue and customer lifetime value, as well as analyze and influence user behavior.Starting Price: Free -
31
SetSail
SetSail
Unlock your sales team's potential with the power of machine learning. First, SetSail automatically captures and enriches your customer and activity data so that your team doesn’t have to. We then build a unique machine learning model for your business, which calculates account/deal health using the CRM data and communication sentiment, leveraging the latest natural language processing (NLP) techniques. Our models prioritize objective signals, such as sentiment in customer conversations, over self-reported measures like deal stages. Powered by the machine learning engine, SetSail surfaces insights that allow reps, managers, and executives to view pipeline health in real-time. This powerful tool can break down data by rep, deal, account, and conversation topic to identify performance issues and deal blockers. Pinpoint and fix areas of weakness before they hit your bottom line. -
32
Falkon
Falkon
With Falkon, optimize all aspects of revenue, from prospecting to renewal. Old school forecasting technology only looks a quarter ahead and only forecasts revenue (even that’s not accurate because product data isn’t leveraged at all). Falkon uses all sales, marketing and product usage data to forecast pipeline, new logos, expansion revenue, and renewals with unprecedented accuracy and foresight up to 12 months out. Now that’s what predictable and efficient revenue planning looks like. Generic dashboards simply don’t provide actionable answers to the most important revenue questions, nor help you understand the key drivers of the business. Falkon’s funnel intelligence, customer journey insights, and revenue attribution provides actionable recommendations about where the biggest leaks and bottlenecks are, how to evolve your ICP, and what tactics to use to to address them. -
33
Revenue.io
Revenue.io
Sell more and spend less on sales with a complete RevOps platform for conversation guidance, sales engagement, and live call insights and analytics-all in real-time. Revenue.io powers high-performing teams with real-time guidance and revenue intelligence. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Fidelity Investments, and Amazon Business to deliver predictable results and optimize their entire revenue operation. Optimize your revenue operations, analyze what works best, and scale your top performers with Revenue Science. Some solutions surface insights. Others give you the tools to act on them. We do it all—so you can optimize revenue performance in real-time. No more switching from tool to tool, fixing messy data or wasting budget on technology that your team barely uses. Revenue.io is the complete AI-powered RevOps platform that delivers real-time guidance in the moments that matter. -
34
ProsperStack
ProsperStack
Prevent churn and win back lost revenue. ProsperStack is the drop-in cancellation flow that prevents churn, automatically. Use targeted offers to save customers and capture feedback to make informed product, pricing and remarketing decisions. The ProsperStack cancellation flow is a low-friction, beautiful offboarding experience that's kind to users and serves your business. Embed it directly into your application with just a few lines of code. After that, customize everything within ProsperStack—no developer necessary! Turn your cancellation flow into a powerful churn-prevention tool. Present special offers tailored to the customer's segment and reason for leaving. A/B test offers, analyze results and customize at any time to learn what's most effective. Answers in ProsperStack help you retarget lost revenue effectively, plus provide insight into key decisions about your product roadmap, pricing, service and support.Starting Price: $79 per month -
35
Staircase AI
Staircase AI
Staircase AI is pioneering Customer Relationship Intelligence. Our platform leverages AI to analyze millions of customer interactions and turn them into actionable human insights that are impossible to spot with the naked eye. Companies depend on Staircase AI to cut through the noise and improve their NRR. Staircase AI reveals deep human signals and uncovers customers' health, sentiment, journey events, risks, and opportunities. Our cutting-edge technology analyzes all of your customer interactions, including emails, chats, Slack activity, video calls, and more. It then connects between the human signals to generate relationship-based insights such as stakeholder changes, positive or negative sentiment trends, problematic topics, and more. Combined with existing product analytics, our human analytics provides the missing element to fully understanding your customer to grow at scale and fight churn. -
36
Planhat
Planhat
Planhat is a Customer Success Platform built to make Customer Success simple. Planhat is beautiful and easy to use. It helps you reduce churn, upsell more, drive user engagement and maximize the lifetime value of your customers. Planhat is built for everyone from the CS rep to the C-Suite. It has all the functionality and features you would expect in a modern Customer Success Platform - the difference is in the design, usability and speed to implement. -
37
VOZIQ AI
VOZIQ AI
VOZIQ AI is a cloud-based artificial intelligence platform designed specifically for subscription-based businesses to protect and grow recurring revenue by transforming customer data into actionable insights. It leverages advanced machine learning models to analyze both structured and unstructured data, including customer interactions, usage patterns, payment history, and sentiment, to build real-time customer profiles and predictive scores. It enables organizations to identify high-value and at-risk customers, predict churn, and understand the key drivers behind customer behavior, allowing teams to take proactive action. It supports automated, personalized campaigns across marketing and contact center channels, helping businesses improve retention, optimize pricing strategies, and increase customer lifetime value through targeted offers and engagement. VOZIQ AI includes a library of pre-trained machine learning models and micro-segmentation capabilities that categorize customers. -
38
Convin
Convin
Convin is a conversation intelligence platform that integrates Generative AI to transform call center operations. It automates 100% of lead engagement using multilingual virtual agents and provides real-time assistance to agents during calls. By tracking and analyzing every interaction, Convin offers detailed insights into agent performance, customer sentiment, and key trends. The platform uses AI-powered quality assurance to ensure unbiased evaluations of all interactions, from calls to chats to emails. Convin’s deep analytics capabilities—such as conversation behavior analysis and customer intelligence—empower businesses to optimize agent-customer interactions, replicate successful behaviors, and identify opportunities for improvement. The platform seamlessly integrates with existing systems and supports 70+ languages, making it ideal for global organizations looking to scale their contact center operations effectively. -
39
Custify
Custify
Custify is a customer success platform for B2B SaaS companies. Users can better meet customers' needs, reduce churn, and increase lifetime value. In addition to in-product usage insights, users can view data from CRM, support, billing, and other systems. Its dashboard displays relevant KPIs and client interactions. Additionally, Custify detects clients who get stuck during onboarding, whose trials are expiring, and whose usage is decreasing. It allows customer success managers to reach out proactively. A sophisticated automation engine is built for low-touch workflows. ** Customer 360 view: Streamline customer data from CRMs, support, and billing systems. ** Growth: Automatically identify growth, renewal, and upsell opportunities. ** Tasks & Alerts: Be notified when a customer is stuck in onboarding, at risk of churn, or due to renew. ** Customer Health: Identify and reduce at-risk customers. ** Automation: Playbooks and workflows automate white-glove tasks.Starting Price: 899$/mo -
40
Replenit
Replenit
Replenit is an AI-powered replenishment platform that automates repeat purchases and drives customer retention by learning each customer’s purchase timing and product relationships, then triggering personalized reminders the moment buyers are likely to run out of a product rather than using generic schedules. It leverages an agentic AI decision engine to predict consumption speed for every product, decide when to replenish or upsell, and automatically run millions of individualized journeys across channels like email, SMS, app push, and messaging, increasing conversions with precise timing and reduced manual work. Replenit adapts to actual purchase behavior to create flexible, behavior-based replenishment flows that enhance subscription strategies and reduce churn, unlocking more predictable revenue while avoiding the drawbacks of rigid subscription intervals. It integrates seamlessly with commerce and customer data systems and is designed for certain industries. -
41
Aligned
Aligned
Aligned is a powerful customer collaboration platform designed to streamline the sales and customer success processes. By consolidating everything buyers need in one place, Aligned eliminates the chaos of email threads, file sharing, and juggling multiple tools. It simplifies the buying experience, helping sales teams build strong business cases, track mutual success plans, and accelerate deal closure. With real-time collaboration, task assignments, and transparent communication, Aligned fosters better alignment between sales teams and customers, ensuring a smooth and efficient journey from prospecting to onboarding.Starting Price: $29/seat/month -
42
Relativity6
Relativity6
Use Relativity6 to Understand and Predict Customer Behavior. Identify and Keep your best customers. Cross-sell and Up-sell at the right time. Reduce monthly churn by .5 - 1%. Relativity6's Knowledge Graph is a massive data store used to contextualize customer behavior, outside of your internal data. The Knowledge Graph is built on a graph database with over 1.5TB of contextual data points, that help overcome challenges like data sparsity and uneven data sampling. Relativity6’s high performance, flexible infrastructure lets your team run experiments and learn fast without the heavy up-front investment. Trends and insights are surfaced quickly and our algorithms run on GPUs that rip through large datasets. Too many companies selling AI and Machine Learning try to hide everything behind the word "proprietary". But no one understands your business better than you. So we built Marvin as an open platform, designed to make it easy to collaborate with your data science team. -
43
zenloop
zenloop
With zenloop, companies from multiple different industries are able to collect, cluster, and analyze customer feedback they receive through various channels along their customer journey. After analyzing the feedback, the experience management platform automatically derives tailored and individual measures to retain satisfied customers and win back churning customers. This way, zenloop enables companies to successfully identify growth drivers and pitfalls along their customer journey, turn satisfied customers into brand advocates, and minimize losses in revenue generated by churning customers. -
44
Amadeus RevenueStrategy360
Amadeus Hospitality
Amadeus RevenueStrategy360 is a dynamic business intelligence solution designed to help hoteliers develop smarter, more profitable revenue strategies through comprehensive market and competitive data analysis. This powerful platform provides hotels with forward-looking, real-time insights into booking trends, demand forecasts, and competitor pricing, allowing them to make proactive, data-driven decisions to optimize revenue. By aggregating data from global distribution systems, online travel agencies, and other key booking channels, RevenueStrategy360 delivers a detailed understanding of local market conditions, traveler behavior, and competitive positioning. Hoteliers can analyze future occupancy, rate changes, and demand shifts to adjust pricing strategies and inventory in line with actual market trends. Its intuitive dashboards and customizable reports allow revenue managers, sales teams, and executives to quickly identify opportunities to drive revenue growth. -
45
Capillary Loyalty+
Capillary Technologies
Capillary Loyalty+ platform helps brands to retain their best customers by rewarding them with highly contextual, personalized rewards. The omnichannel platform supports both transactional & behavioral activities across multiple channels. Boost repeat sales with a personalized Loyalty Program Software. Grow your brand following. Ensure your existing customers keep coming back to you by intelligently rewarding them for their desired behaviour with an omnichannel loyalty program. Capillary Loyalty Software helps brands to retain their best customers by rewarding them with highly contextual, personalized rewards. The omnichannel platform supports both transactional & behavioral activities across multiple channels like in-store, eCommerce, mobile site, and apps. Loyalty+ features customized reporting & visual dashboards to analyze the overall health of your customer base, identify customers that are at risk of churn, and get a single view of customers purchase patterns.Starting Price: $25,000 per year -
46
FlyCode
FlyCode
Eliminate involuntary churn by managing payment failures intelligently to increase revenue confidence. Stop losing revenue due to failed payments. Recover & reduce churn automatically with FlyCode’s dunning & payment management AI. Increase subscription revenue using intelligent payment optimization. Supercharge your ARR by 3%-7% with a smart dunning platform that’s tailored to your business. Combine powerful AI models with payment logic, authorization data, and payment retries. Reduce churn and increase your ARR with intelligent payment retries. Access enterprise-level payment models and payment optimizations. Recover & reduce churn automatically with FlyCode’s payment engine AI. Dynamic payment optimization tools and data models. Tailored dunning per customer with intelligent segmentation and statuses. Use FlyCode’s powerful engine to recover more revenue with the first AI-powered dunning & payment management layer. -
47
Topbox
Topbox, Inc.
Customer experience insights are found in everyday customer interactions with your company. Phone calls, chat sessions, emails, product reviews, Facebook, Instagram and Twitter posts, Reddit conversations, and SMS exchanges are all filled with unsolicited, unstructured feedback. With Topbox's omnichannel analytics platform, companies are able to quickly identify the issues that interfere with sales, customer churn, and higher support and product costs. Topbox's powerful aggregation, normalization, redaction, sentiment analysis, rule-based and AI-driven classification models provide clients with actionable insights without costly professional services agreements. Unlock the insights within your customer interactions, with Topbox. -
48
involve.ai
involve.ai
involve.ai is a no-code platform to unify all your fragmented customer data in an early warning dashboard. Scale efficiently without adding dozens of new CSMs or data analysts. Get complete visibility of your customers by unifying all your fragmented data so you can scale your customer experience. Personalized recommendations for action across the entire customer journey to know exactly which customers to prioritize every day and become proactive. Sentiment analyses deliver accurate customer health, helping you identify churn risk and upsell/ cross-sell opportunities way before they happen. Historical data analysis creates recommended Segmentation and Benchmarking to identify leading indicators. -
49
Juttu
Juttu
Juttu is an AI-powered churn prevention tool designed to intercept cancellations at the moment they happen. Instead of letting users leave silently, it presents a personalized exit flow with tailored offers like discounts, plan pauses, or callbacks. This smart approach can reduce churn by up to 30%, turning potential losses into retained revenue. Juttu captures real-time insights by asking why customers are canceling and uses AI to suggest the most effective retention strategy. Setup takes just 30 minutes, making it a plug-and-play solution for SaaS businesses. GDPR-compliant and easy to integrate, Juttu empowers companies to transform cancellations into opportunities for loyalty.Starting Price: $49/month -
50
RetentionEngine
RetentionEngine
RetentionEngine lets you build a cancel flow that captures insights on why your customers are cancelling, works to retain them, and identifies trends across the lifeycles of your customers. Unhappy customers are your greatest source of learning! What didn't work and who didn't it work for? What could change their mind? Can you fix it? All questions that RetentionEngine will help you answer and optimize. 80% of customers report that a business could have done something to keep them before they cancelled. Your customers are your best source of marketing and they talk. If the experience of cancelling is bad, potential customers will hear about it. Churn is on the rise, but RetentionEngine saves you time and saves your revenue. We've done the hard work so you don't have to! Get started via a simple integration with your subscription platform. RetentionEngine is the only no-code, AI-powered, offboarding experience designed to save you customers, time, and revenue.Starting Price: $59 per month
