Gainsight Insighting

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Gainsight:

About

Everything you need to turn your customers into your biggest growth engine. The Gainsight Customer Cloud brings together all the technology you need to ensure your customers easily adopt your products and achieve their desired outcomes with your company. Orchestrate the customer journey across every function and create clients for life by delivering great outcomes at scale. Combine deep SaaS product analytics with personalized in-app engagements to deliver exceptional user experiences. Capture feedback, close the loop with respondents, and discover insights to ensure an exceptional customer experience. An open platform that acts as a central hub for customer data systems and provides actionable insights to every employee to make better decisions in service of the customer. Scale revenue growth through whitespace analysis, upsell and cross-sell playbooks, and streamlined renewals processes.
Insighting:

About

Insighting is an AI-powered platform that helps B2B companies grow revenue by turning complex sales data into clear, real-time insights and actions. It connects directly to your data systems, analyzes customer behavior, sales, and inventory, and delivers personalized insights to every employee. The platform detects churn risks, upsell opportunities, and growth drivers automatically. With a built-in AI assistant, users get smart recommendations through email, Slack, or WhatsApp. No manual analysis is needed. It also includes a powerful Revenue Navigator for comparing periods and understanding what drives changes in sales. Easy to use and fast to set up, Insighting helps you act on your data and improve results from day one.
Gainsight:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Insighting:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Gainsight:

Audience

Product owners who want to understand user behavior and increase product adoption
Insighting:

Audience

B2B companies with large product catalogs and customer bases, especially in food, beverage, cleaning, and other fast-moving goods. Ideal for distributors, wholesalers, and sales-driven organizations that want to grow revenue using data without needing analysts. Teams in sales, customer service, and management benefit most from the platform.
Gainsight:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Insighting:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Gainsight:

API

Offers API Not Supported
Insighting:

API

Offers API Not Supported
Gainsight:

Screenshots and Videos

Insighting:

Screenshots and Videos

No images available
Gainsight:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
Insighting:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Gainsight:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Insighting:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Gainsight:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Insighting:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Gainsight:

Company Information

Gainsight
Founded: 2009
United States
www.gainsight.com
Insighting:

Company Information

Insighting
Founded: 2021
www.insighting.io
Gainsight:

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Insighting:

Alternatives

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Gainsight:

Categories

Insighting:

Categories

Gainsight:

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Not Supported
Feedback Collection Supported
Survey Management Supported

Digital Adoption Platforms Features

Audience Segmentation Supported
Content Creation Not Supported
Contextual Guidance Supported
Data Validation Not Supported
In-App Training Supported
Launch Management Supported
Multi-Language Not Supported
Self Service Tools Supported
Surveys & Feedback Supported
User Onboarding Supported

Mobile App Analytics Features

A/B Testing Supported
Channel Attribution Supported
Cohort Analysis Supported
Funnel Analysis Supported
In-App Events Tracking Supported
Push Notifications Supported
Retention Tracking Supported
Revenue Tracking Not Supported
Uninstall Tracking Supported

Personalization Features

A/B Testing Not Supported
Abandoned Cart Saver Not Supported
Account Based Marketing Not Supported
Behavioral Targeting Supported
Campaign Segmentation Not Supported
Content Analytics Supported
Contextual Targeting Not Supported
Customer Profiles Not Supported
Experience Management Supported
Recommendation Engine Not Supported
Website Personalization Supported

Product Management Features

Collaboration Not Supported
Feedback Collection Supported
Idea Management Not Supported
Milestone Tracking Not Supported
Prioritization Not Supported
Product Roadmapping Not Supported
Release Management Not Supported
Requirements Management Not Supported
Resource Management Not Supported
Workflow Management Not Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Not Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

UX Features

Animation Not Supported
For Mobile Supported
For Websites Supported
Heatmaps Not Supported
Prototyping Not Supported
Screen Activity Recording Not Supported
Unmoderated Testing Not Supported
Usability Testing Not Supported
User Journeys Supported
User Research Not Supported

Web Analytics Features

Campaign Management Not Supported
Conversion Tracking Not Supported
Form Analytics Not Supported
Goal Tracking Supported
Keyword Tracking Not Supported
Multiple Site Management Not Supported
Pageview Tracking Supported
Referral Source Tracking Not Supported
Site Search Tracking Not Supported
Time on Site Tracking Not Supported
User Interaction Tracking Supported
Gainsight:

Integrations

1mind Supported
Aspireship Supported
Discern Supported
Echoes Supported
Ecosystems Supported
Glew Supported
Google Analytics Supported
Hightouch Supported
HubSpot CRM Supported
Ikigai Supported
Management OS Supported
MoData Supported
Motileo Supported
Productboard Supported
RO Innovation Supported
Salesforce Agentforce Service Supported
Salesforce Marketing Cloud Account Engagement Supported
Tableau Supported
Thought Industries Supported
inSided Supported
Insighting:

Integrations

1mind Not Supported
Aspireship Not Supported
Discern Not Supported
Echoes Not Supported
Ecosystems Not Supported
Glew Not Supported
Google Analytics Not Supported
Hightouch Not Supported
HubSpot CRM Not Supported
Ikigai Not Supported
Management OS Not Supported
MoData Not Supported
Motileo Not Supported
Productboard Not Supported
RO Innovation Not Supported
Salesforce Agentforce Service Not Supported
Salesforce Marketing Cloud Account Engagement Not Supported
Tableau Not Supported
Thought Industries Not Supported
inSided Not Supported
Gainsight:
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Insighting:
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