Feedbackly vs. Insighting Comparison


Feedbackly 5.0 out of 5 stars	Insighting
Learn More about Feedbackly Update Features for Feedbackly	Learn More about Insighting Update Features for Insighting	Add To Compare	Add To Compare

Feedbackly	Insighting
		Related Products SurveySparrow Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. 4.3 out of 5 stars 3,092 Ratings Visit Website for SurveySparrow Sogolytics Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform. 4.7 out of 5 stars 869 Ratings Visit Website for Sogolytics Jotform Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. The platform also includes a Store Builder to sell products and services, accept payments through 30+ gateways, and tools like Approvals and Report Builder to automate workflows and generate actionable insights. Jotform App Builder for ChatGPT and Claude is an AI-powered no-code application builder that enables users to create, customize, publish, and manage applications through natural language conversations. The platform integrates Jotform Apps with ChatGPT and Claude, allowing users to turn ideas discussed with an AI assistant into functional applications without traditional programming. 4.6 out of 5 stars 9,009 Ratings Visit Website for Jotform SurveyLegend SurveyLegend is the next generation of online surveys — engaging, platform-independent, & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Create great-looking surveys, forms, polls, voting, questionnaires, NPS, customer satisfaction, customer experience, employee satisfaction surveys... on your computer or tablet, customize the look of your survey however you like, & display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student & employee engagement. SurveyLegend has users all over the world, from amazing companies like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, CocaCola, Roche, to awesome start-up companies and individuals. 4.5 out of 5 stars 1,882 Ratings Visit Website for SurveyLegend Birdeye Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale. 4.7 out of 5 stars 5,195 Ratings Visit Website for Birdeye Zendesk Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide. 4.3 out of 5 stars 8,616 Ratings Visit Website for Zendesk ThriveSparrow ThriveSparrow is an employee experience platform tailored for HR professionals. ThriveSparrow seeks to transform the workplace into a thriving ecosystem where employee experience meets organizational growth. What sets ThriveSparrow apart is its seamless combination of user experience, actionable insights, and holistic employee engagement features. At the heart of ThriveSparrow is the engagement surveys module, offering a wide range of customizable surveys, including wellness and pulse surveys. These tools allow HR professionals to monitor engagement and satisfaction of their workforce effectively. Its peer recognition module, Kudos which is far more than just a platform for employee recognition; is an integrated system that correlates with performance metrics, offering a 360-degree view of each employee's contributions. Another standout feature is the actionable analytics dashboard and org-wide employee engagement score heatmap. 4.4 out of 5 stars 43 Ratings Visit Website for ThriveSparrow Titan Build the forms, portals, documents, eSignatures, surveys, and workflows your business needs while keeping Salesforce at the center of it all. Titan brings these experiences into a single Salesforce-first platform, with data connected to Salesforce in real time rather than creating another place for it to live. Give customers, partners, and employees secure ways to interact with Salesforce. Collect and update information through dynamic forms, build branded portals, generate documents from Salesforce data, collect signatures, run surveys, and automate complex business processes. For forms and portals, Titan AI Studio gets you to a strong first version faster. Describe what you need in plain language and Titan creates the structure, fields, styling, and Salesforce mapping. Then refine the details in the visual builder. Titan AI understands your Salesforce data model, including objects, fields, and relationships, without accessing sensitive Salesforce record data. You get AI-assisted speed while staying in control of what gets built and how it works. Experience Studio and Document Studio bring these capabilities together, giving Salesforce teams one platform to build and manage customer-facing experiences, documents, and business processes. 4.9 out of 5 stars 378 Ratings Visit Website for Titan Bridge Bridge is an all-in-one LMS, skills, and talent and performance management system. The platform seamlessly integrates with existing HR tools, cutting hours of manual admin. Bridge empowers organizations to move beyond basic compliance checkboxes to create lasting and continuous upskilling that helps them stay ahead of the curve. Unlike traditional standalone LMSs, Bridge consolidates learning management, AI-powered skills mapping, and continuous performance reviews into a single ecosystem. By embedding structured 1on1 agendas, goal tracking, and career pathing into daily workflows, Bridge turns managers into coaches and drives employee-led growth. Bridge operates on a secure, scalable AWS cloud, comes with a top-rated mobile app for frontline workers, and is easy for admins and learners alike to use. 4.3 out of 5 stars 548 Ratings Visit Website for Bridge Forethought Forethought delivers the world’s most advanced AI Agents built to think, act, and get smarter with every interaction. No matter the question, “Where’s my refund?”, “How do I update my plan?” or “Why isn’t this working?” - there’s a purpose-built AI Agent ready to help. From chat to voice to SMS, every conversation gets a smart, personalized response powered by your policies, tone, and data. This isn’t just plug-and-play automation. It’s AI with a strategic plan. Forethought helps businesses roll out a multi-agent system across the entire customer experience. With Forethought, your teams can stop piecing together tools and start running a smarter, faster operation. One that delights customers every step of the way. 4.3 out of 5 stars 166 Ratings Visit Website for Forethought
Feedbackly: About Feedbackly offers an all-in-one Customer experience measurement and analytics platform that enables you to automate the analysis of your entire Customer experience journey with behavioral targeting, intelligent automation, and predictive analytics based on real emotions. With Feedbackly, you can collect customer feedback from almost any channel imaginable, analyze it all in one place, and let smart integrations take action on your feedback automatically. Feedbackly is the only CXM platform that enables you to measure the Emotional Value Index (EVI®) while providing insight on how your customers’ emotions impact revenue and churn throughout the entire customer journey. Since our mission is to help companies create the world’s happiest customers, we make sure that our customers are the happiest- more than 95% of our customers stay with us! This is because Feedbackly provides all the tools, methods, and training needed for attracting and retaining more customers with a better CX	Insighting: About Insighting is an AI-powered platform that helps B2B companies grow revenue by turning complex sales data into clear, real-time insights and actions. It connects directly to your data systems, analyzes customer behavior, sales, and inventory, and delivers personalized insights to every employee. The platform detects churn risks, upsell opportunities, and growth drivers automatically. With a built-in AI assistant, users get smart recommendations through email, Slack, or WhatsApp. No manual analysis is needed. It also includes a powerful Revenue Navigator for comparing periods and understanding what drives changes in sales. Easy to use and fast to set up, Insighting helps you act on your data and improve results from day one.
Feedbackly: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Insighting: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Feedbackly: Audience Companies of all sizes that wish to measure and improve customer experience online, offline, or omnichannel.	Insighting: Audience B2B companies with large product catalogs and customer bases, especially in food, beverage, cleaning, and other fast-moving goods. Ideal for distributors, wholesalers, and sales-driven organizations that want to grow revenue using data without needing analysts. Teams in sales, customer service, and management benefit most from the platform.
Feedbackly: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Insighting: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
Feedbackly: API Offers API Supported	Insighting: API Offers API Not Supported
Feedbackly: Screenshots and Videos View more images or videos	Insighting: Screenshots and Videos No images available
Feedbackly: Pricing No information available. Free Version Not Supported Free Trial Supported	Insighting: Pricing No information available. Free Version Not Supported Free Trial Not Supported
Feedbackly: Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews	Insighting: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Feedbackly: Pros & Cons from Real Users Pros Feedback is the best way to get experience about customer needs and business development. Feedbackly enables an incredible platform to get feedbacks on a centralized point. It keeps data records organized. Cons The custom surveys and question creator is basic.
Feedbackly: Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Insighting: Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Feedbackly: Company Information Feedbackly Founded: 2012 Finland www.feedbackly.com	Insighting: Company Information Insighting Founded: 2021 www.insighting.io
Feedbackly: Alternatives Formbricks	Insighting: Alternatives FlashRev FlashIntel
Feedbackly: SurveySparrow 4.3 out of 5 stars	Insighting: Salesloft 4.7 out of 5 stars
Feedbackly: Medallia 5.0 out of 5 stars	Insighting: AskElephant
Feedbackly: AskNicely	Insighting: Gong Gong.io 4.5 out of 5 stars
Feedbackly: Sogolytics 4.7 out of 5 stars View All	Insighting: Jiminny 4.9 out of 5 stars View All
Feedbackly: Categories 360 Degree Feedback Supported Churn Prevention Supported Customer Experience Supported Customer Journey Mapping Tools Supported Customer Satisfaction Supported Employee Engagement Supported Experience Management Supported NPS Supported Survey Supported	Insighting: Categories Churn Prevention Supported Revenue Intelligence Supported Sales Enablement Supported
Feedbackly: Show More Features 360 Degree Feedback Features Dashboard Supported Feedback / Surveys Supported Progress Tracking Supported Question Library Supported Rater Selection Supported Self Service Portal Supported Supports External Reviewers Supported Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Supported Customer Journey Mapping Tools Features Action Management Supported Attribution Modeling Supported Behavioral Analytics Supported Collaboration Supported Customer Profiles Supported Data Import / Export Supported Predictive Analytics Supported Surveys & Feedback Supported Templates Supported Customer Satisfaction Features 360 Degree Feedback Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Supported Feedback Collection Supported Survey Management Supported Employee Engagement Features Benchmarking Not Supported Cultural Alignment Not Supported Employee Awards Not Supported Employee Guides Not Supported Employee Recognition Not Supported Feedback Management Supported Goal Management Not Supported Health & Wellness Programs Not Supported Performance Management Supported Pulse Surveys Supported Experience Management Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Supported Paper Survey Not Supported Question Branching Supported Question Library Supported Site Intercept Survey Supported Skip Logic Supported Supports Audio / Images / Video Supported
Feedbackly: Integrations BI Book Supported Drupal Supported Google Tag Manager Supported HubSpot CRM Supported HubSpot Content Hub Supported HubSpot Customer Platform Supported HubSpot Marketing Hub Supported HubSpot Service Hub Supported Instapage Supported Joomla! Supported Luzmo Supported Magento Supported Microsoft Teams Supported Salesforce Supported Shopify Supported Squarespace Supported Unbounce Supported Weebly Supported WooCommerce Supported WordPress Supported Show More Integrations View All 20 Integrations	Insighting: Integrations BI Book Not Supported Drupal Not Supported Google Tag Manager Not Supported HubSpot CRM Not Supported HubSpot Content Hub Not Supported HubSpot Customer Platform Not Supported HubSpot Marketing Hub Not Supported HubSpot Service Hub Not Supported Instapage Not Supported Joomla! Not Supported Luzmo Not Supported Magento Not Supported Microsoft Teams Not Supported Salesforce Not Supported Shopify Not Supported Squarespace Not Supported Unbounce Not Supported Weebly Not Supported WooCommerce Not Supported WordPress Not Supported Show More Integrations
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