Audience

Companies with sales teams that want to get more out of Slack and Salesforce. Troops now also works with Microsoft Teams and other apps.

About Troops

The central nervous system for revenue. Never miss a revenue signal. Get the right data to the right people, when and where they need it, and empower them to perform. Know when something important happens - from lead to close to case. Equip your team with the information they need and guide them to the best corresponding action. Work in the place you already spend your time. Search, access, and edit your CRM right from Slack & MS Teams. See what matters. Know who's doing what. Step in to coach. Measure performance. Track the impact of key initiatives. Troops notifies you in real time when anything happens that has a material impact on revenue. Troops makes it easy for your teams to see and do the right things at the right time, across devices so that teams can perform at the highest level. Troops helps customer-facing teams handle routine tasks and actions faster so they can spend more time with customers and prospects.

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 3 User Reviews

Overall 5.0 / 5
ease 4.7 / 5
features 5.0 / 5
design 4.7 / 5
support 5.0 / 5

Company Information

Troops
Founded: 2015
United States
troops.ai

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

Troops Frequently Asked Questions

Q: What kinds of users and organization types does Troops work with?
Q: What languages does Troops support in their product?
Q: What kind of support options does Troops offer?
Q: What other applications or services does Troops integrate with?
Q: What type of training does Troops provide?
Q: Does Troops offer a free trial?

Troops Product Features

Revenue Intelligence

Alerts / Notifications Not Supported
Dashboard Not Supported
Actionable Insights Not Supported
Video Call Interactions Not Supported
Phone Call Interactions Not Supported
Email/Message Interactions Not Supported
CRM Interactions Not Supported
Call Scoring Not Supported
Market Intelligence Not Supported
Sales Coaching Not Supported
Pipeline Visibility Not Supported
Conversation Intelligence Not Supported

Revenue Operations

Contact / Activity Tracking Not Supported
Sales Forecasting Not Supported
Sales Analytics Not Supported
Revenue Intelligence / Reporting Not Supported
Revenue Dashboard Not Supported
Account Health Dashboard Not Supported
Automatic CRM Updates Not Supported
Third-Party Data Aggregation Not Supported
AI Insights Not Supported
RevOps Automation Not Supported

Sales Enablement

Proposal Management Not Supported
Performance Management Not Supported
Contact Management Not Supported
Training Management Not Supported
Lead Management Not Supported
Collaboration Not Supported
Territory Management Not Supported
Goals / Quota Management Not Supported
Presentation Management Not Supported
Document Management Not Supported
Meeting Management Not Supported
Content Management Not Supported

Sales Tracking

Activity Dashboard Not Supported
Alerts / Notifications Not Supported
Appointment Scheduling Not Supported
Call Logging Not Supported
Comments / Notes Not Supported
Custom Reports Not Supported
Document Management Not Supported
Email Templates Not Supported
Interaction Tracking Not Supported
Lead Management Not Supported
Lead Scoring Not Supported
Reporting / Analytics Not Supported
Pipeline Management Not Supported
Task Management Not Supported

Workflow Management

Business Process Automation Supported
Calendar Management Supported
Graphical Workflow Editor Supported
Task Management Supported
Third Party Integrations Supported
Workflow Configuration Supported
Access Controls/Permissions Not Supported
Approval Process Control Not Supported
Compliance Tracking Not Supported
Configurable Workflow Not Supported
Customizable Dashboard Not Supported
Document Management Not Supported
Forms Management Not Supported
Mobile Access Not Supported
No-Code Not Supported

Troops Verified User Reviews

Write a Review
  • A Troops User
    VP of Sales and Marketing
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Powerful and Automated tool"

    Posted 2020-10-07

    Pros: The real-time lead alert is a great addition to its features. Provides seamless workflow management.
    Features I liked most and currently using are:
    Workflow Reports, real-time lead alert, sales and customer relationship management.

    Cons: The dashboard appearance and customization are very less.

    Overall: The best thing about Troops is a multi department workflow automation feature. The Troops make ease of managing and streamline the customer relationship.
    Overall Troop is a fantastic workflow manager tool, it increases our visibility on client relationships.

    Read More...
  • A Troops User
    Operations Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Troops, best business solution"

    Edited 2020-08-19

    Pros: Highly recommended Salesforce and Slack integration. It gives the best business internal and external solution.
    Excellent support for the sales team.
    Reminder and daily sales reports.

    Cons: I never encountered any problems with this platform.

    Overall: Troops effectively manage the business workflow. With Troops, I can easily communicate and helps to build better management. Integration with SalesForce works fantastic and offer the best solution.

    Read More...
  • Ramesh S.
    Senior Technical Support
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Boost CRM workflow "

    Edited 2020-06-29

    Pros: #1- It can be integrated with Slack and sales force.
    #2- It gives a realtime reminder about ongoing requests.
    #3- It helps in organizing CRM is a smarter way.
    #4- It shares great analysis and insight about performance.
    #5- Freemium version is also available.

    Cons: #1- Nothing to dislike about Troops, it works great for us.

    Overall: Troops help our customer relationship management into the smartest way of form. It can be integrated with Slack helps us to centralize data and makes CRM most effective. Overall Troops transform the interaction with customers.

    Read More...
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