Alternatives to Hybrid.Chat
Compare Hybrid.Chat alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Hybrid.Chat in 2026. Compare features, ratings, user reviews, pricing, and more from Hybrid.Chat competitors and alternatives in order to make an informed decision for your business.
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1
Freshchat
Freshworks
Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. Key Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team sizeStarting Price: $15.00/month/user -
2
Social Intents
Social Intents
Social Intents brings AI-powered live chat and chatbot automation directly into the collaboration tools your business already uses—Microsoft Teams, Slack, Google Chat, Zoom, and Webex—so your team can engage website visitors without switching platforms. Easily launch advanced ChatGPT, Gemini, and Claude AI chatbots with one click—no coding required. Automate up to 75% of your customer conversations by training your AI assistant on your website content, help docs, and knowledge base. Deliver fast, intelligent answers to common questions and boost your conversion rates with 24/7 automated support. When customers need a human touch, seamlessly escalate chats to your support or sales team inside your existing collaboration environment. Provide real-time live chat, sales assistance, and after-hours customer support—all from tools like Microsoft Teams, Slack, and Google Chat. Whether you're improving customer satisfaction, or capturing more leads, Social Intents can help.Starting Price: $39 per month -
3
Tidio
Tidio
Tidio is a leading customer service platform that combines live chat, chatbot automation, and AI agents to help businesses deliver fast, effective customer interactions at scale. Recognized for its robust automation capabilities and user-friendly design, Tidio is trusted by over 800,000 of businesses worldwide. Engage visitors via real-time chat and unify conversations across email, Messenger, Instagram, and more—all from one dashboard. Track, manage, and resolve issues efficiently with built-in ticketing tools that complement chatbot and live agent workflows. Use the no-code visual chatbot builder to create custom flow to collect leads, answer FAQs, and automate communication. Deploy the conversational AI agent, Lyro and resolve up to 64% of customer support queries using natural language understanding. Easy to deploy and operate—no coding skills required. GDPR-compliant and secure. Proven scalability for eCommerce, SaaS, and service industries. 7-day free trial available.Starting Price: $0 -
4
LiveChat
LiveChat Software
LiveChat is a customer service platform designed to help businesses connect with website visitors and increase sales. It centralizes your customer communication by bringing website chat, WhatsApp, and Meta Suite into one streamlined dashboard. Manage more conversations in less time with built-in AI features. Use the AI Copilot to get instant chat summaries, improve your phrasing, and receive smart response suggestions. Features like "Sneak Peek" let you see what customers are typing before they send the message, allowing your team to respond faster and more accurately. Designed for easy implementation, LiveChat offers a 5-minute setup and integrates seamlessly with over 200 popular tools, including Shopify, WordPress, HubSpot, BigCommerce, WooCommerce, Squarespace, and more. Whether you are automating lead capture or providing real-time support, LiveChat gives your growing team the professional tools needed to increase conversion rates and improve customer satisfaction.Starting Price: $16.00 per agent per month -
5
Engati
Engati Technologies
The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 channels - WhatsApp, Messenger, Instagram, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, your website, and your mobile app. Supports intelligent paths, train, copy, analytics, and private labeling. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and engage your customers in 50+ languages. -
6
Landbot.io
Landbot
Landbot.io is a no-code chatbot platform that empowers businesses to build frictionless conversational experiences from end-to-end. Turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams triple their efficiency and cut operating costs by 30% or more. Whether it's for WhatsApp, Web, or Messenger, anyone can create automated chatbot flows to better engage customers and increase conversion rates. Landbot is also leveraging recent advancements in AI and ChatGPT to help make the chatbot building experience even more accessible, combining the no-code capabilities of Landbot with other Large Language Models.Starting Price: $45 per month -
7
Crisp
Crisp
Give your customer messaging experience a human touch. Increase customer satisfaction using a live chat. Beyond chat software, Crisp simplifies your customer support by unifying all the channels of your customer relationship. Your customers benefit from an incredible shared inbox experience. Respond to your website visitors from one solution and reduce your costs thanks to our live chat app! Statistics show that website visitors who receive assistance through a chat are more likely to make a purchase. With our free chat solution, you can send automated messages that create a proactive customer service which converts visitors into opportunities. Think CRM software is about contact management? Think again. Crisp CRM has much more to offer than a simple CRM software. Crisp comes with dedicated features that will help small businesses to automates repetitive tasks to let them close more deals. Get more hot leads straight into your pipeline.Starting Price: $25.00 per month -
8
AsisteClick
AsisteClick
Respond to comments on posts from both social networks and automate customer service with chatbots on Facebook Messenger and Instagram Direct and Stories. Your entire team can answer questions via WhatsApp without having to share phones. And with a chatbot you can automate service and transactional processes. A chabot available at all times on your website, social networks and WhatsApp that asks the initial questions for you and transfers the call to the correct team. AsisteClick is a cloud-based platform that allows you to serve your customers and answer their queries 24 hours a day, no matter where they are or what channel they prefer. Automate up to 80% of your website, Facebook, Messenger, Instagram and WhatsApp conversations with our smart chatbots and make sure every important conversation is handled by a human agent in real-time. AsisteClick makes it easy for sales and marketing teams to schedule meetings, demos, and presentations with chatbots that scale.Starting Price: $6.99 per month -
9
OneHash Chat
OneHash
OneHash Chat is an omnichannel customer support tool. One can integrate it with their website and provide real-time support to their customers. Shared Inbox enables businesses to have all the communication activities on a single platform. Interactive Chatbots ensure a smooth conversation with all your prospective leads without any hassle. It can be integrated with websites, WhatsApp, Slack, Facebook Messenger, email accounts, APIs, and many more. All of this can be yours with an affordable cost of just $27/month. For any queries feel free to reach us on our website chat support portal. Communicate with all your customers across all channels without switching between apps. Save FAQs as preset replies for quickly responding to conversations. Using shared inboxes, communicate with your team internally about any conversation or query. Communicate with your customers and team in one place. Handle customer queries and manage internal discussions with ease.Starting Price: $27 per month -
10
Botup by 500apps
500apps
Botup by 500apps is the best chatbot software that helps build chatbots for your business on Facebook, Slack, WhatsApp, and more. With Seamless engagement, build long-lasting relationships with users around the globe by making meaningful interactions. Botup offers a personalized conversational experience to your users and improves the chances of getting them converted. You can also Create intelligent automated chatbots that answer visitor queries in an instant to generate qualified leads. Get access to 30+ apps for $14.99 per user.Starting Price: $14.99 -
11
Re:plain
Re:plain
Live-chat service for a website where people respond 16 times faster. The first-ever web-chat service that works directly in your WhatsApp, Facebook Messenger, and Telegram. A client writes on a website, and operator reply just from his or her personal messenger. No applications or any other personal accounts needed. Absolutely everything is being controlled right inside the messenger. With all the features needed like template responses unlimited number of operators video calls, banners and integrations are at your service.Starting Price: $4.99 per month -
12
Watermelon
Watermelon
Create chatbots, manage conversations and collaborate with your team to deliver an unforgettable customer service experience. Centralize and automate customer contact and ensure 24/7 availability. Create your own chatbot in five easy steps and increase availability to 24/7. Publish your chatbot to your most popular channels including your website, Facebook Messenger, WhatsApp, Twitter and Telegram! Just add content, the powerful AI does the rest. Centralize conversations across channels into a single dashboard and have your chatbot and live agents work together. Stop switching between apps and browser tabs and improve productivity. Does your chatbot not know the answer to a new question? No problem, the intelligent handover automatically transfers the conversation to the appropriate employee or team, ensuring your customer will always be helped. The time where website visitors remained anonymous is over.Starting Price: €19 per month -
13
Velaro
Velaro
Collect customer data and connect in real-time with live chat. Command all your online conversations with our live chat, engagement and customer management solutions. Keep track of your visitors first party data, analyze your interactions using reporting, queuing and workflows. Deploy natural language understanding chatbots that will intelligently greet visitors, answer sales questions, triage leads, create tickets, capture custom data, and automate back-end processes such as appointment settings and order status lookup. Allow your customers to directly communicate with you via messaging from wherever they are without having to visit your website. Your customers can use web messaging, WhatsApp, Facebook Messenger, Twitter, and text messaging to reach your agents. Extend your customer reach by enabling immediate or scheduled calls from your website. With dynamic availability settings, agents can take both chats and phone calls from the Velaro console.Starting Price: $19.95 per user per month -
14
Mattermost
Mattermost
Mattermost is a flexible, open source messaging platform that enables secure team collaboration. Build intuitive workflows and collaborate across large teams without worrying about security or data privacy. Get up and running quickly with hundreds of existing integrations, or build out custom workflows that scale to tens of thousands of concurrent users. Many of the world’s leading privacy-conscious enterprises work better with Mattermost by connecting people, tools, and automation to increase collaboration. DevOps teams use Mattermost to power collaboration at every stage of the DevOps lifecycle. Mattermost unifies people, tools, data, and automations to help your team increase innovation and agility. Mattermost is an open source Slack alternative. It's written in Golang and React and runs as a single Linux binary with MySQL or PostgreSQL. Use the features you like (file sharing, real-time group chat and webhooks—to name a few) and access the source code.Starting Price: $3.25 per user per month -
15
Lemur Live Chat
Lemur
Lemur live chat Integration › Contact › Profit! Messaging via instant messengers and online chat in one widget. Direct support agent call. No callbacks needed! Integration with websites and CRM systems in a few clicks. Adaptable widget to any kind of website design. Customized chat settings according to business needs and preferences. Transfer customer data directly to CRM. Lemur Live Chat: Taking common approaches outside of the box. Communicate with your clients via live-chat or messengers. Integrate lemur live chat to your website and CRM in just couple of minutes. Receive direct calls to support managers directly. Get full client data after the first contact. Social networks and Live chat in One Widget. Viber, Telegram, WhatsApp, Facebook, VK etc are now available for your support service. Clients can now connect with you via live chat or messenger apps. This enables support agents to deal with requests efficiently within one system. Also allows client information storageStarting Price: $9 per month -
16
WP-Chatbot
Wordpress
WP-Chatbot adds an OmniChat™ chat widget to your website. OmniChat by MobileMonkey is patent-pending technology for creating a single chatbot that works in multiple messaging platforms. The OmniChat widget is the fastest and simplest way to add live chat to your WordPress website, convert more leads, and engage your customers, even after they’ve left your website. One-click installation for WordPress. Live chat with visitors 24/7, even while you sleep. Single inbox for all incoming messages seamlessly integrated with Facebook Messenger, and native web chat conversations. Zero-hassle integration with powerful chatbot features. 100% integration with your Facebook Business Page and Facebook Messenger. WP-Chatbot is the most popular and powerful chatbot in the WordPress ecosystem, powering up tens of thousands of websites with live chat and web chat capabilities. Chatbot conversations built in WP-Chatbot work for users signed into Facebook Messenger, or not. -
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AI Chatbot Support
AI Chatbot Support
AI Chatbot Support is a leader in customer service technology, offering a sophisticated fusion of autonomous AI and live chat solutions that redefine customer interactions. Our platform integrates with a wide range of communication channels, including websites, social media, and messaging apps, through an intelligent AI chatbot that continuously learns from your content and interactions. Support Dashboard AI Chatbot Support provides customer support across multiple channels. Our dashboard—accessible via web, desktop, and mobile devices—allows businesses to manage customer interactions from a single, centralized interface. To train your AI chatbot and deploy it across various channels, including your website, Facebook Messenger, Instagram, WhatsApp, Slack, Viber, Zalo, Telegram, OpenCart, Zendesk, WeChat and more. Our dashboard is packed with AI live chat agent support tools (like reply suggestions, grammar...), autonomous AI chatbot, notifications & technologiesStarting Price: $40/month -
18
Ideta
Ideta
Ideta enables companies to develop their own chatbot/voicebot without coding. You also have complete hands-on how you want to style your chatbot. Change every visual aspect of your chatbot to make it match your website design flawlessly. You can deploy your bot on several communication channels such as your landing page, Facebook Messenger, a phone number (Twilio...), Slack, Microsoft Teams etc. You can connect to any software via API with no coding. You can use the best Natural Language Processing tools with no coding (Dialogflow, Luis, Watson...) and switch easily from one to another.Starting Price: 19€ -
19
Talkative
Talkative
Embedded live video chat with mobile support and recording, fully customizable to meet your contact center's needs. Advanced & secure web chat with dynamic canned messages, real-time translation, PCI compliance, and message preview. Secure browsing and screen sharing for embedded customer support and sales. Live voice calls, web callbacks, and PSTN capabilities for real-time communication. Conversational chatbot with seamless live-agent transfer, available on your website, app, and over social media and WhatsApp. Manage WhatsApp and social media messaging with image support capabilities for smarter customer engagement. Businesses of all sizes use Talkative to accelerate sales, drive customer engagement, and reduce operational costs. Bring the in-store experience online with live video chat to increase sales and deliver personalized customer service. Offer convenient customer contact across channels to boost service and support digital funnels. -
20
HeyMojo
HeyMojo
Install on your website, social media pages, WhatsApp, inside your existing mobile application, emails, landing pages.. choices galore! A Chatbot is the demand of the digital world. It enhances customer interaction and provides them with the best in domain support. Heymojo helped individual businesses, medium enterprises, and marketing agencies in increasing their qualified leads on the three most visited channels - Website, Facebook, and Google. Our customers increased their leads by 2x in 2 months by leveraging the power of automated conversations. To propagate the benefit and use of AI-powered chatbots while assisting our clients build an Intelligent concierge for their business online. Arm your bots with numerous integrations with Zapier and link them to your bots on our dashboard. Multiple tools including the Facebook Comments tool, and Facebook Ads JSON.Starting Price: $29 per month -
21
ChatMaxima
ChatMaxima
ChatMaxima's conversational marketing software makes it easy to create unique chat experiences for your website visitors. With our drag-and-drop builder, you can embed powerful AI-powered chatbots anywhere on your site. Our chatbots can generate intelligent responses from your website or documents, and they can even connect with customers on Facebook Messenger and WhatsApp. Sign up for ChatMaxima today and experience the power of dynamic AI assistance. Despite significant investments in organic and paid marketing, businesses grapple with low conversion rates. Recognizing the need for enhanced customer engagement, we seek to optimize marketing efforts for maximized ROI. Juggling multiple messaging platforms can be a nightmare, especially for lean teams. Discover how to streamline your support process and effortlessly handle customer queries across various channels like WhatsApp, Facebook Messenger, and more.Starting Price: $49 per month -
22
ChatMarshal
ChatMarshal
A world-first in website live chat services for business. Privately owned business operating out of Johannesburg South Africa servicing customer around the world. Helping small and medium-sized businesses to corporates since 2016 We believe in a Hybrid Chatbot System approach where humans are a vital cog in the live chat machine We offer a cost-effective live chatbot platform. ChatMarshal aims to assist businesses to sell more and improve their customer support by using our outsourced live chat tool in their business. ChatMarshal was one of the first live chat systems of its kind in the world. We are proud to have been the first outsource chatbot company in the world to develop the hybrid chatbot and live chat solution. Our hybrid chatbot system approach is our USP. Where humans are a vital cog in the live chat machine, ChatMarshal use AI to assist the human agents. Then as the AI improves, we integrate more of the technology into our systems.Starting Price: $4 per month -
23
Botsify
Botsify
Build an AI chatbot and get 5x ROI while automating customer support by 80% in 2 months. Build intelligent virtual assistants for your websites, facebook pages, and messaging apps. Attract your customers by automating your chat and providing real time assistant. Chatbot helps you to engage your customers with your brands, Build relationships with customers through interactive and tailored content. Help your customers to generate qualified leads by asking contextual questions. You can reach faster to your prospects with messanger chatbot 10x more effectively. At Botsify on one time you can create multiple type of chatbots and use them in different tasks, which is totally great for handling multiple tasks at once. Sell products, nurture leads, capture contact info, and build relationships Botsify chatbot can handle all type of customer support dedicatedly. By automating your conversation with multiple features, makes virtual interaction to your customers more natural.Starting Price: $49 per month -
24
Saysimple
Saysimple
Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact managementStarting Price: €15 per user per month -
25
Whaticket
Whaticket
Whaticket is a comprehensive CRM platform that centralizes customer communications from WhatsApp, Facebook Messenger, Instagram Direct, and web chat into a single interface, enabling businesses to manage interactions efficiently. It supports multi-agent access, allowing multiple service or sales agents to operate simultaneously using the same WhatsApp number, thereby enhancing response times and customer satisfaction. The platform features advanced automation capabilities, including chatbots for handling frequently asked questions and mass messaging for disseminating information, promotions, and reminders. These tools streamline customer service operations and improve marketing strategies. Whaticket also offers team management functionalities, facilitating organized and controlled workflows among agents. By integrating various communication channels, Whaticket provides a unified solution for businesses aiming to optimize their customer engagement processes.Starting Price: $109 per month -
26
Chatwoot
Chatwoot
Chatwoot is a customer engagement suite that consolidates various communication channels, including email, website live chat, social media platforms like Facebook, Twitter, Instagram, and messaging apps such as WhatsApp and Line, into a unified dashboard. This integration enables businesses to deliver consistent customer experiences across multiple platforms. The platform offers features like canned responses for frequently asked questions, keyboard shortcuts for swift action execution, and team collaboration tools that allow internal discussions via private notes. Automation rules can be established to streamline repetitive tasks, and customizable live chat widgets can be added to websites to align with specific brand aesthetics. Chatwoot also supports chatbot integration and the embedding of custom dashboard applications, providing a comprehensive solution for managing customer interactions.Starting Price: $19 per month -
27
Spectrm
Spectrm
Conversational marketing powered by Spectrm reduces acquisition costs. Talk with every customer. Not at them. Automate personalized brand experiences at scale. Accelerate your customer journey with conversational marketing. Convert more customers on social by speaking with them at their moment of highest intent. Run click-to-messenger campaigns on Instagram and Facebook. Turn inbound messages into sales and chat with customers right on your website. Transform social messaging into a performance channel that delights your customers. Engage your audience with personalized brand experiences at scale. Get your live demo with a conversational marketing specialist. Our customer success team is dedicated to helping you reach your full growth potential on messaging apps. We don’t launch bad chatbots and never will. -
28
Cue
Cue
Handle all your customer support from one place. Connect with customers via WhatsApp, Facebook, Telegram, email, and web chat via your website. Scale your customer support with chatbots. Reduce costs and response times by automating questions from customers. Turn website visitors into happy customers. Let customers contact you about sales or support queries using their preferred channel. A complete customer service platform that delights customers and drives sales. Respond to customer queries on any of your channels quickly and easily from one dedicated inbox. Automatically route tickets to the right teams for faster resolutions. Save time responding to customer questions with message templates. See what channels your customers prefer, the issues they’re having, and how well you’re serving them. All tickets come into one inbox and then get assigned to teams. Build profiles and save customers from repeating themselves.Starting Price: $43.67 per month -
29
WizyChat
WizyChat
WizyChat AI offers a way to make your own GPT-4 chatbots, tailored for helping customers and businesses. It can learn from various sources like website links, e-commerce sites, FAQs, and documents including PDFs and Word (more than 15+ file types), ensuring quick and accurate responses. Easily add a clever GPT-4 chatbot to your WordPress, Shopify, Wix, or Webflow site with simple setup steps. WizyChat works with more than 5000 apps through services like Zapier and Make, including WhatsApp, Slack, MS Teams, and Facebook Messenger. Start from a forever-free plan that lets you try making your AI assistant quickly. Plus, WizyChat has special options for digital agencies looking for white-labeled solutions or something different than Chatbase, SiteGPT, or CustomGPT. Use Cases of WizyChat: - Create personalized sales offers - Schedule meetings - Qualify and segment leads - Pass leads to CRMStarting Price: $15 per month -
30
B2Chat
B2Chat
B2Chat is a Web App software that helps businesses to deliver a faster and better customer service via chat. Respond to your customers quickly, with the amount of agents you require and from the same place. B2Chats allows your business to unify chats from: Facebook Messenger, Instagram, LiveChat, Telegram and WhatsApp. Don't miss the chance of turning every conversation into a sell. Redirect your communication channels, and reply to all your customers from one place, without having to log in to each one. Improve your response times with predetermined messages, so neither your team nor your customers will waste a single minute. Export advanced reports on your team’s performance, review statistics, and make decisions to improve your business strategies.Starting Price: $80 per month -
31
OMQ Chatbot
OMQ
Reduce your support team's time and effort, while simultaneously improving your customer satisfaction. Integrate OMQ Chatbot easily to your website, WhatsApp, Facebook Messenger, Telegram, and as a plugin in Userlike. 80% of the customer service question are repetitive. Reduce your support efforts, while simultaneously improving your customer satisfaction. Easily integrate the OMQ Chatbot on your website and messenger apps. OMQ's artificial intelligence understands the intention of the customer's question, no matter how they express themselves. The AI works in over 30 languages and immediately provides suitable answers. Easily connect the OMQ chatbot to your backend system. Our chatbot queries relevant data in the chat, performs an action in the backend system, and then displays appropriate information. Changes are entered directly into your backend system. -
32
Atom
Atom
Evolve communication with your customers via courier. 8 out of 10 clients prefer to be served via Messaging platforms such as WhatsApp, FB Messenger or Twitter. Our intelligent conversational platform simplifies your work by unifying the chats that your customers send from popular messaging apps (WhatsApp, Messenger, Instagram, Telegram, among others) and manages them in one place, facilitates the shopping experience and provides immediate attention by automating responses. Connecting your main channels. We integrate all messaging channels into an intelligent conversational platform, which simplifies the visibility and traceability of service and sales. We automate 80% of human interactions, reducing service costs by 50% and multiplying sales by 30%. We convert 30% of the leads generated via marketing. Chatbots with official WhatsApp integration Register, automate, order, respond, monitor and enhance all the conversations that your company carries out through Whatsapp. -
33
ItsAlive
ItsAlive
ItsAlive provides a platform to easily build chatbots and services for brands that want to stand out. Chatbots are a new way to engage with your audience and drive conversations within Facebook Messenger. Automate frequently asked questions and seamlessly connect people to a human when necessary using Facebook Inbox or other platforms. A chatbot that can’t evolve with your needs doesn’t make sense. We have solutions to your communication challenges, and you choose the options. Enjoy making your bot with our user-friendly interface. No coding skills necessary. Publish your bot in a click. Add all the content you need. Drag and drop conditions. Keep your decision trees organized using folders. Deploy your chatbot on one or more Facebook pages in seconds. Test it live, duplicate it. translate it. Share it. Follow KPI's and see how well your chatbot performs. Discover great insights on your audience.Starting Price: $19 per month -
34
ChatbotsBuilder
Mobisit
ChatbotsBuilder empowers you to easily build complete and effective Facebook Messenger chatbots that you can use on your own or resell to clients - at the price you want. Register for free and try the platform, you will find an easy system, effective ready-made templates and complete tutorials that will help you create, use and sell Facebook Messenger chatbots, before your competitors start even thinking about it. The chatbot for a web agency or a marketing/web professional: try asking him the services they offer, their portfolio, the agency contacts, or even send a quote request! The chatbot for a restaurant can autonomously answer questions about opening hours, location, menu and even receive, manage and reply to reservations inquiries. A virtual real estate agent can show the latest listings, answer questions about agency prices and conditions and even collect data for appraisals and new leads.Starting Price: $10 per month -
35
Gesprek
Gesprek
Elevate your social commerce to the next level. Gesprek is a conversational marketing tool that will supercharge your social media and messaging platforms into a well-oiled selling machine. Sell smarter, collaborate faster. Gesprek is an all-in-one messaging solution to generate, capture, and qualify leads and transform them into loyal customers. Close more deals with live chat. Activate and retain customers with interactive and personalized messages Provide real-time support with automation. Gesprek has everything you need to give your customer experience human touch. Gesprek empowers your sales and customer engagement teams to respond to messages across multiple platforms. Engage with customers on their favorite channel, whether on Facebook, Messenger, WhatsApp, WeChat, SMS, or even email or your website. Gesprek enables you to seamlessly manage your customers and qualify leads, all in one easy-to-read and user-friendly dashboard.Starting Price: $119 per month -
36
LimeChat
LimeChat
Amplify your brands’ growth using the world’s first level 3 conversational AI chatbot. Guide shoppers from product discovery to checkout across buying channels like website, apps, Messenger, Whatsapp, Instagram & SMS. Minimize drop-offs at every stage through conversational mediums like Whatsapp, Messenger, Instagram and SMS. Our human-level AI chatbot created exclusively for e-commerce companies reduces bounce rate by assisting your customers at the right moment. Engage with your customers who prefer buying on chat through click to WhatsApp, Click to Messenger and Google Adlingo ads. Retarget existing users through chat remarketing campaigns and enjoy higher open rates. Limechat chatbot’s strong backend integration delivers timely shipping updates to customers. Resolve post-purchase queries related to order modification & cancellation through automated workflows while decreasing resolution time by up to 90%. -
37
Aimylogic
Just AI
Build chatbots, AI-powered calls, and actions for voice assistants that understand your customers' intents. Collect and qualify more leads from existing channels: your messengers, website and social media. Chatbots can independently process up to 80% of routine requests. If necessary, the chatbot will transfer the conversation to a specialist. The chatbot can accept payments and expand the sales funnel. The chatbot collects user feedback so you can improve the user experience. The chatbot reminds about the abandoned cart, notifies about special offers and the arrival of new products. Intents allow chatbots to make sense of an issue. They identify the customer's problem and respond according to the logic of the scenario. The Aimylogic-developed chatbot is trained to recognize greetings, goodbyes, consent and rejection, gratitude and even curses. Just insert the block you want into the scenario.Starting Price: $89 per month -
38
Helpfruit
Helpfruit
Chatbots (web and social media), live chat, and knowledge base, all in one. For brands that are bananas about trustworthy customer service. Brand trust is important. Extra checks and balances are built into Helpfruit so you don't need to worry. No hallucinations and nothing leaked to public GPT models, ever. Backed by ISO27001 certification. Content always aligns with one knowledge base running all chatbots and help pages. Only approved content is published. When customers need support businesses turn to email, ticketing, and call center systems. But the problem remains, customers can’t get the timely answers they need where they want them. Helpfruit is a first-line self-service solution that answers 80% of customer questions on the channels they prefer, social (Instagram, Facebook, and WhatsApp), web chat, and web help pages. Helpfruit gives your customers the answers they need when and where they need them.Starting Price: $199 per month -
39
Chaport
Chaport
Chaport is multi-channel live chat, chatbot and knowledge base software for business, with premium quality and affordable price. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Chaport is convenient for everyone to use as it has applications for all platforms, be it iOS, Android, Web, Windows, or Mac. Among the most important features are auto-invitations that will help you engage visitors in the communication process, chatbots that will help you provide support 24/7 and get more qualified leads, and integrations with social networks and messengers that allow support specialists to answer questions from different channels in a single app. Other features include pre-chat form, custom fields, typing insights, saved replies, file sending, detailed visitor info, widget customization, group chats, reports, and even more. It is also possible to integrate Chaport with other apps via Zapier or API.Starting Price: $19/month -
40
Conferbot
Netraga
We help you build a chatbot for your website for free without coding. Create bots for leads, surveys & quizzes that people enjoy answering. Build engaging conversations rather than filling boring forms. Qualify your visitors by asking questions designed to identify your customer. Grow your revenue by converting qualified leads into customers. Grow your pipeline with sophisticated always-on chatbots that generate more qualified leads on your website. Cut response times and improve customer satisfaction with automated assistants that are available to help 24/7. Delight customers, collect information, and provide great service in real-time, right on your website. Improve customer experience and drive your Shopify sales with Conferbot. Conferbot on WordPress can generate leads, answer customers' questions, or simply welcome visitors. Conferbot on Webflow increases conversions by giving website visitors immediate access to help.Starting Price: $30 per month -
41
Activechat
Activechat, Inc.
Complete conversational AI toolbox to help customer care teams provide top-level service for their clients. Smart AI chatbots - to automate repetitive customer service conversations with smart visual chatbot builder, and improve the productivity of your human teams. Live chat CRM - to handle all your channels (website, Facebook, SMS and Telegram) in a single live chat app and track the complete history of your customer communication. Conversational intelligence - to find the right words for every customer, grow sales and increase CSAT with conversational AI. Analyze conversations to predict conversions and reach out pro-actively. We believe that friends don't need support tickets to help friends!Starting Price: $49.00/month -
42
The Chat Shop
The Chat Shop
Experience a new competitive advantage with real-time customer engagement using human live chat and AI chatbots. We focus on the visitors who have the potential to convert, but won't, without some assistance. Using clever behavior analysis and tracking, we identify the optimum time and message to engage in a thoughtful discussion. Our UK/US-based live chat team becomes your real-time product and service experts. Supported by AI chatbots, we remove friction in your funnel through conversation. Bringing a new competitive advantage and delivering previously untapped returns, 24/7. Increase the volume and quality of leads from your website. Engage, qualify, and convert with native-English live chat. Experience more revenue and offer an incredible native-English customer experience with our unique approach to live chat. Create the perfect blend of warm, engaging human chat and intelligent, attentive AI assistance to transform the CX on your website. -
43
One Chat
AppYogi
The all-in-one messaging app for any messaging service, including WhatsApp, Skype, Facebook Messenger, Slack and Google Hangouts. Use just one app to integrate all your messaging services and respond from one interface. You can send and receive photos, images, videos, and documents in several formats by using the highly user-friendly drag, drop and attach option. You can add any number of messaging services from the ‘Settings’ tab. Once you click on the tab, you will see all the messaging services from which you can select the ones you want to use. One Chat provides the listed core messaging services on the website. -
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Alcméon
Alcméon
With Alcméon’s cloud technology, use Facebook Messenger, Messages for iOS or WhatsApp as a new powerful customer service, messaging marketing or conversational commerce channel. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Business Chat, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible. Alcméon's back office has been designed to be easily connected to our clients information systems and CRMs : Salesforce, Oracle, Zendesk, Efficy. Dedicated customer success manager, on-line and off-line training, office hours, clients only events. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Messages, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible. -
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Twixor
Twixor
Run multiple campaigns across channels like WhatsApp, Facebook Messenger, Google Business Messaging, and more. Reap sales benefits by building the conversational flow, publishing omnichannel, and analyzing each report to hit the target. Engage and deliver meticulous responses to consumers in the form of rich snippets while customizing them to fit any scenario. Enrich customer experience by populating and intuitively visualizing data. Powered your conversations with an AI chatbot that keeps getting smarter every time. Auto-segment inquiries to the right agent, trigger handoffs when needed, and take complete control over your customer support management. Intelligent assistants automatically identify each user’s intent using NLP and respond back with intent-specific solutions. The response uses pattern recognition and metadata extraction from the service providers or databases. Keep track of everything happening across your channels to maintain an optimum customer relationship. -
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Rake
Rake
Rake replaces LiveChat and similar website chat applications. Rake replaces Slack and similar work messaging applications. Rake is a connected, infinitely searchable chat and messaging platform. Rake is omnichannel first to help you connect everywhere with everyone. Studies show that live chat on your website improves lead conversion by up to 4x. Rake's customizable chat widgets for your websites and landing pages require a minimal javascript implementation and do not slow down web page-load or performance. Plugins are available for popular CMS and eCommerce platforms. View live visitors on your website, including visitor geo-location, duration of the current session, previous visits, pages viewed, current page viewing, and other useful statistics. Then, when the moment is just right, craft a custom invitation to chat.Starting Price: $4/month/user -
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BOTNATION AI
BOTNATION.AI
No need to know how to code, our ergonomic interface is made to simplify creation. From a template or by following our tutorials, it's quick with Botnation. Without a line of code, drag & drop, copy/paste, collaborative mode, real-time testing: our platform is simple and powerful at the same time. Connect your chatbot to the tools you already use thanks to our plugins and connectors. Save the data gleaned by the bot in your CRM and use the data from your API in your chatbot. Create funnels, place your KPIs and AB test your content. Follow the recommendations of our algorithm. All the tools are there to monitor, analyze and help you develop your chatbot. For optimal customer service, a combination of chatbot and advisors is ideal. Botnation offers an all-in-one solution with its connected and augmented live-chat module. Smooth handover between the bot and human agents.Starting Price: $9 per month -
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Chatim
Chatim
Chatim live chat is a powerful tool for boosting customer satisfaction, increasing conversions, and gaining valuable insights into customer behavior. Chatim chatbot can handle basic customer support inquiries, such as answering frequently asked questions or providing information about products and services. Free up your human customer support staff to handle more complex or high-priority issues. Chatim is FREE. Features: 1. Live Chat Live chat is a powerful tool to boost customer satisfaction and to increase conversions. 2. Chatbot Automate your company's website sales and customer support with 24/7 automated chatbot. 3. Analytics Gain immediate access to critical data about your customer's behaviors and preferences. 4. Chatim CRM Integrate live chat with the Chatim CRM system to enhance lead generation and sales. -
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IntelliChat
IntelliChat
IntelliChat is a multichannel AI chatbot platform designed to automate customer communication, support workflows, and sales interactions across websites, messaging apps, and email. It allows businesses to create and deploy intelligent chatbots in minutes without coding by setting up a project, connecting knowledge sources, and embedding a chat widget on their website. IntelliChat can learn directly from a company’s existing content, including websites, PDFs, and document repositories, allowing the AI to answer questions based on real business information rather than static scripted responses. It integrates with systems such as WordPress, WooCommerce, Shopify, and Google Drive so the chatbot can access product data, documents, and support materials to generate contextual responses in real time. It supports omnichannel communication by connecting web chat with platforms like WhatsApp Business, Facebook Messenger, Instagram, and email.Starting Price: $15 per month -
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Infraon Helpdesk
Infraon
Approve, assign, and resolve tickets in real time to accelerate resolutions with advanced AI capabilities. Get innovative features like integrated field support, ticket creation via WhatsApp, chatbots, self-service portals, etc. Unleash prebuilt helpdesk workflows with ML/NLP algorithms to ensure agents and customers don’t have to perform allocation based on product catalog or issue type. Easily improve key KPIs like CSAT, FCR, and CES. Capture customer analytics and turn them into actionable helpdesk insights. Leverage a single source of truth to enable agents to provide personalized responses, making customers feel more valued. Smoothly integrate external apps to enhance customer support while reducing time, effort, and costs. Swiftly connect to Salesforce, Microsoft Teams, WhatsApp, Slack, LiveChat, and Mailchimp. Infraon Helpdesk simplifies with an intuitive UI, boosting agent efficiency for proactive support.Starting Price: $19 per month
