Alternatives to Chatwik
Compare Chatwik alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Chatwik in 2026. Compare features, ratings, user reviews, pricing, and more from Chatwik competitors and alternatives in order to make an informed decision for your business.
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1
Infobip
Infobip
Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email -
2
Lime Connect
Lime Connect (formerly Userlike)
Lime Connect is a German AI software solution that enables companies to automate customer communications across all channels and consolidate them into a single omnichannel inbox. AI agents answer inquiries and autonomously handle entire processes. With Copilot, service teams gain an AI assistant with context and suggested responses. A central knowledge base feeds AI Agents and Copilot with the necessary content. With the Workflow Builder, you can create automations for recurring processes and reduce manual work by up to 80%. The Message Center consolidates website chat, email, WhatsApp, and Instagram, allowing you to assign conversations to team members and maintain an overview. Lime Connect also lets you take full advantage of WhatsApp. Use AI agents and workflows to automate inquiries and recurring processes, and proactively reach customers through WhatsApp campaigns. Lime Connect is developed and hosted in Germany, GDPR-compliant, ISO 27001-certified, and EU AI Act-ready.Starting Price: $87.00 per month -
3
Extremis
Software Company
Extremis is a shared team inbox for handling customer conversations across WhatsApp, Instagram, Facebook Messenger, and Gmail. It connects WhatsApp Business through Meta’s Cloud API and brings incoming messages into a workspace where teams can assign owners, route chats by round-robin, weighted allocation, or workload, and coordinate with status controls, snoozing, internal notes, mentions, quick replies, and labels. Contact records support custom fields, merging, and CSV export, with WooCommerce order information alongside conversations. Teams can use WhatsApp templates and schedule campaigns, then review response-time, agent-performance, and attendance reports. An AI Agent can suggest replies or respond automatically, with handoff to a human. Teams can connect their own API keys from OpenAI, Anthropic, Google, OpenRouter, or Groq.Starting Price: $49/workspace/month -
4
Chato
KariaTech OÜ
Chato.pro is a browser-based WhatsApp inbox for teams managing several business numbers or sharing one number across multiple people. It brings connected WhatsApp sessions into a single dashboard, where users can switch between lines, read and reply to conversations, search contacts, and review activity and response-time reports. Colleagues can share a session with view-only or view-and-send access, while keeping each number’s conversations separate; chats cannot be assigned individually. Each session can use its own AI chatbot, which is included in the plan and can answer routine questions using uploaded reference documents and send relevant PDF files. The service also provides an external API for placing messages from other systems into separate inbox threads; it does not send WhatsApp messages through that API. Typical uses include customer support, sales, agencies, property managers, and businesses with multiple locations.Starting Price: €5/number/month -
5
Teletype
Teletype App
Teletype is an omnichannel customer communication platform that brings all your messengers, social media, email, and website chat into a single workspace. Manage conversations from WhatsApp, Telegram, Instagram Direct, Facebook, Viber, email, and website chat — all in one panel. Every customer gets a unified profile with full conversation history, contact details, and visit data. Built-in tools include a mini-CRM, smart request routing, operator performance analytics, AI assistants, reply templates, and broadcast messaging via Teletype Sender. Native integrations integrations with popular CRMs, telephony, analytics and automation services, plus an open public API for custom scenarios. Several integrations are available for free. 1000+ companies and 4500+ operators use Teletype to handle 350M+ messages. Setup takes 15 minutes.Starting Price: $18/month -
6
SmailOS
SmailOS
SmailOS is a browser-based workspace that brings customer conversations and everyday business work into one shared platform. Teams can manage email and supported social-channel messages in a shared inbox, assign conversations, and view customer histories in built-in contact records, deal tracking, and notes. The workspace also includes tools for creating quotes, organizing tasks on project boards, planning and scheduling social content, and coordinating team activity. AI features assist with drafting replies and suggesting next steps, while users review drafts before sending. SmailOS connects business email and social accounts, including WhatsApp Business, Facebook, Instagram, YouTube, and TikTok; channel capabilities may depend on each platform's permissions and availability. It is intended for small businesses and teams that handle customer communications across multiple channels.Starting Price: $33/month -
7
respond.io
respond.io
Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging. We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace. Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities. • Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.Starting Price: $99 per month -
8
Sellio
Sellio
Sellio is a cloud-based customer support platform for small teams managing conversations across websites and messaging channels. It combines an embeddable live-chat widget with a shared inbox for website chat, email, WhatsApp, Instagram, Facebook Messenger, Telegram, and SMS through Twilio; teams can also handle conversations from Slack and Discord. Staff can assign conversations, add internal notes, view customer histories, and coordinate replies. AI agents answer website-chat questions using a business's own content and can hand conversations to a person; AI replies are limited to website chat, while other channels are handled by people. Sellio also includes ticket management, routing rules, workflow automation, saved replies, customer profiles, feedback tools, and support analytics. It is designed for SaaS businesses, online shops, and other small teams that support customers. A free plan is available, while paid plans add seats, channels, automation, and AI allowances.Starting Price: $0/month -
9
SaleSmartly
SaleSmartly
SaleSmartly is an AI-powered omnichannel customer communication platform that centralizes messaging, support, sales, and analytics. It connects channels like live chat, WhatsApp (including Business API), Facebook Messenger, Instagram, TikTok, Telegram, LINE, VKontakte, and WeChat into one unified dashboard. Features include automation of repetitive support tasks to reduce response times, workflow tools for routing and assigning messages internally, a shared customer database tracking interactions and browsing history, real-time translation to bridge language gaps, and dashboards to analyze metrics, trends, and channel/customer/channel-level performance. It supports templates and guided tools for ecommerce, B2B lead response, and personalized messaging. Security/privacy certifications are emphasized (ISO 27001, ISO 27701). SaleSmartly also offers collaboration features so teams can work together on customer conversations.Starting Price: $12.72 per month -
10
Poli Digital
Poli Digital
Poli Digital is a cloud-based customer communication and sales platform designed for small and medium-sized businesses. The platform centralizes WhatsApp, Instagram, Facebook Messenger, and website chat into a single workspace, allowing teams to manage customer interactions, sales, and support more efficiently. Key features include multi-agent customer service, shared inboxes, CRM with sales pipelines, lead management, workflow automation, bulk messaging, reporting, analytics, and AI-powered agents for customer support and lead qualification. Poli Digital also provides official WhatsApp Business Platform integration, APIs for system integrations, conversation history, customer segmentation, audio transcription, and AI-assisted conversation management. The platform helps businesses improve customer experience, increase productivity, organize sales processes, and scale communication operations across multiple digital channels.Starting Price: $150/month -
11
Zickt
Zickt Ltd
Zickt is a multi-channel customer communication platform that routes web chat, email, and form submissions into your Slack workspace. Your team responds in seconds from the tool they already use — no dashboard, no tab-switching. Built for growing support teams, Zickt brings every customer conversation into a unified inbox with smart routing, team assignments, and private notes. Get complete customer context with full conversation history, custom fields, and company data. Key features: - Multi-channel support: web chat, email, and forms in one place - Slack-native: reply to customers directly from Slack channels - Smart routing: automatically assign conversations to the right team - Team collaboration: private notes, assignments, and handoffs - Customer context: full history, custom fields, company profiles - Simple setup in 15 minutes Zickt offers predictable, conversation-based pricing with no hidden fees.Starting Price: $29/month -
12
Keybe SmartChat
Keybe
Keybe Smart Chat is an intelligent, AI-powered omnichannel chat platform that consolidates customer conversations from WhatsApp, Facebook Messenger, Instagram DMs, and web chat into a single hub, enabling businesses to manage all messaging channels from one place. It supports multiple human or AI “agents,” allowing teams to handle concurrent conversations without losing track. Smart Chat does more than simply display messages; it “detects” and extracts key information such as emails, phone numbers, or sales-opportunity signals from chats, then automatically feeds that data into a connected CRM or customer-data platform, reducing manual data entry and minimizing human error. It incorporates advanced sentiment analysis to recognize customer mood (positive, neutral, or negative) and suggests appropriate responses to agents based on context, helping deliver more empathetic and personalized interactions. -
13
Chattigo
chattigo
Chattigo is an omnichannel platform that centralizes communication between companies and customers, integrating channels such as WhatsApp, Facebook Messenger, Instagram, Telegram, email and more in a single interface. It combines human interaction with artificial intelligence, through chatbots that use natural language and semantic analytics to automate responses and optimize processes. The platform allows multiple management, assigning and transferring chats to different agents or departments. In addition, it has real-time reports to evaluate efficiency and satisfaction in customer service. It also has a mobile application to facilitate conversation management, allowing agents to access their inbox, review and assign conversations, and use frequently asked questions to quickly resolve common questions. The platform is customizable and integrates with CRM and ticket systems, adapting to the specific needs of each company.Starting Price: $95/month -
14
EveryChan
EveryChan
EveryChan is a cloud contact center and customer-support platform that brings web chat, email, voice, and social messaging into a shared agent inbox. It supports conversations across channels such as WhatsApp, Facebook Messenger, Telegram, and LINE, with voice calls handled in the same inbox and automatic two-way translation designed to help agents and customers communicate in their preferred languages. Teams can route conversations, manage multiple brands, and use chatbots, voicebots, an AI receptionist, agent copilot, suggested replies, and conversation summaries. The platform is aimed at BPOs and multilingual customer experience teams handling customer interactions across channels and brands. White-label capabilities and integrations with business tools such as HubSpot, Google Workspace, Slack, and GitHub support customized workflows. Pricing and usage limits vary by plan; some AI and voice capabilities may incur usage-based charges.Starting Price: $29/agent/month -
15
Atom
Atom
Evolve communication with your customers via courier. 8 out of 10 clients prefer to be served via Messaging platforms such as WhatsApp, FB Messenger or Twitter. Our intelligent conversational platform simplifies your work by unifying the chats that your customers send from popular messaging apps (WhatsApp, Messenger, Instagram, Telegram, among others) and manages them in one place, facilitates the shopping experience and provides immediate attention by automating responses. Connecting your main channels. We integrate all messaging channels into an intelligent conversational platform, which simplifies the visibility and traceability of service and sales. We automate 80% of human interactions, reducing service costs by 50% and multiplying sales by 30%. We convert 30% of the leads generated via marketing. Chatbots with official WhatsApp integration Register, automate, order, respond, monitor and enhance all the conversations that your company carries out through Whatsapp. -
16
ChatDesq
Apporio Infolabs Pvt Ltd
ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations. -
17
OnSync
OnSync
OnSync – Smart Team Inbox for WhatsApp, Instagram, Facebook & Telegram. OnSync is an AI-powered team inbox that helps businesses manage, automate, and scale customer conversations across WhatsApp, Instagram, Facebook Messenger, and Telegram — all from one smart dashboard. Modern businesses talk to customers everywhere. OnSync brings everything into one organized inbox, so your team never misses a message, never duplicates replies, and never loses sales opportunities. Whether you run an e-commerce store, clinic, agency, or service business, OnSync turns daily customer chats into a structured, trackable, and scalable sales & support system.Starting Price: $29/month -
18
Colibly
Colibly
Colibly is a cloud-based CRM for businesses that manage sales and customer support through messaging channels. It brings WhatsApp, Instagram, Messenger, Telegram, and website chat into a shared team inbox, with a sales pipeline, editable stages, calendar and appointments, tasks, automations, sequences, macros, and quick replies. AI features include bots that answer from business information and an assistant for reply suggestions, conversation summaries, rewriting, and transcription. Higher-tier plans add WhatsApp broadcasts, customer satisfaction surveys, lead qualification and recovery, Meta Ads conversion tracking, and WhatsApp calling. The platform also supports a REST API and webhooks on higher plans. Plans are priced per team member, can be mixed within a team, and WhatsApp message fees are billed separately. Colibly offers a 14-day Pro trial for up to three people without requiring a credit card.Starting Price: MXN 59/user/month -
19
DooPage
DooPage
DooPage is a software company based in Vietnam that provides a smart new generation messenger-based omnichannel CRM solution which helps unify, centralize and simplify daily operations of businesses in managing customer conversation channels such as Facebook, Instagram, Shopee, Zalo, Web Live Chat and also Call Center and Email (WhatsApp, Line, Viber, and Google Business Message are in beta). We support by default pick-up pool and can be configured to run round-robin. We merge all different message types into a single stream chronologically, so all comments, chat messages, feedback, and reviews… will be treated as a message from customers. Create a quick reply template for a faster-repeated response. In advance usage, users can also trigger a chatbot scenario manually. The traditional call is displayed as an audio message in the same thread of other chat messages. Users are able to accept or make a call directly on the screen where they are chatting with customers. -
20
Chaskiq
Chaskiq
Chaskiq is an open source messaging platform that enhances communication between support, sales, and marketing teams and their customers. It offers a robust web chat system with video call capabilities, onboarding tours, one-off messages, and newsletter campaigns. The platform supports unlimited inboxes, consolidating conversations from various sources such as Twitter, WhatsApp, Facebook Messenger, and Telegram into a single interface. Chaskiq's automation features include routing bots for automating conversations, outbound and inbound automation, audience targeting, and a route editor. Users can send mass emails, display banners, pop-ups, or guided tours to engage visitors at optimal moments. The help center allows companies to organize and present help content through articles categorized for easy access. Reporting tools enable the creation of customized reports with visually appealing graphics, even incorporating data from external services.Starting Price: Free -
21
Umnico
Umnico
The ultimate omnichannel messaging solution that combines over 25 business messengers and social media in one chat-center and provides a capability of customer relationship management system, empowered by automation, so you can raise your sales and boost customer support performance with the same resources. Umnico Inbox consolidates messages from all communication channels in one window, so your managers do not need to switch between different apps and tabs. Free online chat widget for websites — Umnico Live Chat allows a brand to answer customer questions and assist in check out in real time. A chat widget on your site is also a proven way to reduce the expenses on phone support. Social CRM allow you to engage your customers and prospects wherever is convenient for them: on WhatsApp, Facebook, Instagram, or other social media with a single CRM for small businesses. It will allow your team to segment, track and analyze all interactions with your clients in one place.Starting Price: $7 per month -
22
AnyChat
AnyChat
AnyChat widget displays on every page of your site and provides as many contact methods as you want. Let your customers contact you via their preferred messenger. WhatsApp, Viber, Telegram, and over 50 communication channels are covered. Our service provides a full-featured live chat widget that can help you to communicate with your customers instantly. Customize your widget color, style, icons, animation, position, etc, to fit your site branding. You can set it up separately for desktop and mobile devices. With chat agents functionality you can add your agents to handle all incoming live chat messages. Each chat agent can login to his own agent dashboard to handle and reply the messages. Increase your newsletter signups by incorporating a registration form directly into a widget. By using webhooks, you can seamlessly link the data collected to your newsletter service.Starting Price: $9.99 per year -
23
DelightChat
DelightChat
Reply to customers across all channels from one unified dashboard. Send promotional broadcasts using Official WhatsApp API and grow your sales. Automate abandoned carts recovery, send order notifications, and verify cash on delivery orders using WhatsApp. Say hello to DelightChat, a customer service and marketing tool tailor-made for eCommerce brands that use WhatsApp, Instagram, and other modern channels. Combine that with WhatsApp marketing, and you now have everything you need to grow your D2C brand. Save countless hours & have peace of mind by never missing a customer query across any channel like WhatsApp, email, FB & IG comments, Messenger, Instagram DMs, and live chat. Using Official WhatsApp API, send broadcasts to your customer's list. Thanks to high deliverability and read rates, brands are seeing up to 26x ROI on WhatsApp marketing spend and 7.1x higher conversions than email. -
24
ChatGent
Factoryze
ChatGent is a cloud-based AI messaging and commerce platform for online stores, service businesses, clinics, restaurants, and agencies. It answers customer questions on website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram using business information approved by the team, then hands conversations to staff through a shared inbox. Shopify and WooCommerce catalogs sync hourly, and customers can discover products and place orders from messages, photos, or screenshots matched to the catalog. Teams can reply to Facebook and Instagram comments, capture leads, manage orders from new to delivered, use AI Copilot, and review analytics. ChatGent supports multilingual customer conversations, including Banglish, Roman Urdu, Hinglish, and Arabizi, and its dashboard is available in English and Bengali.Starting Price: $15/month -
25
SendSeven
SendSeven GmbH
SendSeven is a GDPR-compliant unified messaging and customer engagement platform that connects WhatsApp, SMS, Email, Instagram, Messenger, Live Chat, Telegram, and browser push through one REST API and one shared inbox. Official Meta Business Partner. Core capabilities: • Shared inbox for support & marketing — all channels with assignments, tags, notes • WhatsApp Business API with Coexistence — connect your number without migrating • AI chatbot & Knowledge Base — RAG answers from your content, human handoff • Visual Flow Builder — no-code automation • Campaigns — WhatsApp broadcasts, SMS, email, and browser push • REST API, webhooks, Zapier & n8n — one endpoint, every channel • Analytics and auto-translation (100+ languages) Plans from €49/month; API Only from €9/channel/month. No per-user fees. Unlimited seats and contacts. Free inbound. EU servers (Frankfurt). Made in Germany. EU AI Act ready. 14-day free trial, 100 test messages, no credit card.Starting Price: €9 per channel/month -
26
StayReplied
BytesGlue
StayReplied is a browser-based shared inbox for businesses handling customer questions through website chat. Conversations appear in a searchable workspace where staff can assign chats, add private notes and turn conversations into tickets with an owner, priority and due time. Optional AI replies can use approved, versioned knowledge and price records, cite the source version, and hand conversations to staff when a human is needed. Teams can set daily and monthly AI budgets; AI replies are in private beta and require the business's own Anthropic key. The product also includes a sales pipeline, quotes, contact history, saved views and a website chat widget. It is aimed at restaurants, clinics, shops, online stores and service businesses. The app and web chat support English and Arabic, including right-to-left text. Website chat is available now; WhatsApp, Instagram, Messenger, email and SMS are listed as coming soon.Starting Price: AED 70/month -
27
Sanoflow
Sanodoc Technologies
Unify your customer conversations across popular messaging apps like WhatsApp and Facebook Messenger with our all-in-one omnichannel platform for seamless conversational sales, promotional messaging, and enhanced customer service. Robust business messaging platform for driving sales & customer experience. Connect with customers via WhatsApp, Messenger, Instagram, and more using a single omnichannel platform. Enhance your communication and deliver a consistent, unified customer experience. -
28
Waslo
Tec-ads LTD (Waslo)
Waslo is a cloud-based AI customer messaging agent for businesses that handle sales and support through messaging channels. It responds across WhatsApp, Instagram, Messenger, Telegram, Outlook email and website chat using a business’s documents, website content and product catalog. The agent can answer product questions, qualify leads, assign conversation topics, route chats to team members and hand conversations to a human. It can also book appointments through connected calendars, send voice-note replies and work with store catalogs and CRM webhooks. Teams can manage conversations through a shared inbox and connect WhatsApp by QR code or through the official WhatsApp Business API. Waslo serves clinics, real estate firms, restaurants, online stores, agencies and other businesses that communicate with customers digitally. It is offered as a hosted service with pay-as-you-go credits and a subscription plan.Starting Price: $9 one-time -
29
Tobachat
Tobachat
Tobachat is a cloud-based WhatsApp Business platform for small businesses and service and sales teams. Its shared inbox lets teammates handle conversations from a business number, assign chats, and use contact records and labels to organize follow-up. Teams can send approved message templates and opt-in campaigns, create visual automations for replies, reminders, booking changes and updates, and request customer reviews. An AI agent can draft or send answers based on business-provided information, with conversation handoff to a teammate when needed. Built-in integrations connect Zapier, FareHarbor and LetsBook; webhooks and API-call steps support connections to other systems. The platform is designed for customer communication and routine service workflows on WhatsApp Business Platform, including booking-related notifications and marketing to opted-in contacts.Starting Price: €29/month -
30
AsistentiAI
AsistentiAI
AsistentiAI is a cloud customer-messaging and AI support platform for small and midsize businesses. It brings website chat, Instagram messages and comments, Facebook Messenger, and WhatsApp Business conversations into a shared team inbox. Agents can assign conversations, use internal notes, roles, labels, tasks, and customer records, and manage orders or bookings. Its AI agent answers common questions using business information from a website, catalog, and uploaded documents, and can pass uncertain queries to a person with a suggested reply. The service supports Albanian, English, Italian, and other customer languages, with connections to WooCommerce and spreadsheet catalogs. Teams can use it for social messaging, website support, and customer-service workflows.Starting Price: $120/business/month -
31
Sinch Engage
Sinch
Sinch Engage is your all-in-one platform to leverage WhatsApp, Facebook Messenger, Instagram Direct Messaging, Apple Messages for Business, Telegram, Viber and Webchat easily and professionally for marketing, sales, and customer service. Rely on our official partnerships with all relevant messaging apps, a 100% privacy compliant platform and a large global team of experts available 24/7.Starting Price: 499€ per month -
32
Radman
Alpha Online
Radman is a web-based live chat and customer support platform developed by Alpha Online. Businesses can add a chat widget to their website and manage customer conversations in a shared agent workspace. Teams can use saved replies, internal notes, conversation transfers, visitor information and reporting. Telegram connectivity and conversation translation are available, with features depending on the selected plan and configuration. The workspace also supports multiple sites, agent routing, conversation review and live supervision. Radman is designed for support and sales teams that need practical tools for handling website inquiries and coordinating responses. -
33
Inboxful
Albokhary Business Solutions
Inboxful is an Arabic- and English-language CRM for customer service teams, available in desktop, tablet and mobile browsers. It brings customer conversations, history, cases and callbacks into one workspace, with one responsible agent per conversation. Optional connections include WhatsApp, Facebook, Instagram, Telegram, email, website chat and SMS, subject to scope, setup and approvals; SMS requires provider integration and testing. Teams can use reply shortcuts, saved views, quality scoring, customer surveys, reports and Excel or CSV exports. The AI assistant summarizes conversations and drafts replies for human review and sending; a chatbot can use approved answers with optional automatic replies. Configured read-only ERP lookups bring customer and order information beside conversations. In-app hotline calling requires configuration and trial calls at the customer site. Role-based access, branding and in-app guides support daily work.Starting Price: $100 per month -
34
Chaport
Chaport
Chaport is multi-channel live chat, chatbot and knowledge base software for business, with premium quality and affordable price. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Chaport is convenient for everyone to use as it has applications for all platforms, be it iOS, Android, Web, Windows, or Mac. Among the most important features are auto-invitations that will help you engage visitors in the communication process, chatbots that will help you provide support 24/7 and get more qualified leads, and integrations with social networks and messengers that allow support specialists to answer questions from different channels in a single app. Other features include pre-chat form, custom fields, typing insights, saved replies, file sending, detailed visitor info, widget customization, group chats, reports, and even more. It is also possible to integrate Chaport with other apps via Zapier or API.Starting Price: $19/month -
35
Intrawebix CRM
Intrawebix SRL
Intrawebix CRM is a browser-based CRM for small and midsize businesses that sell and support customers through messengers, email and phone. A shared inbox connects WhatsApp, Telegram, Instagram, Messenger, Viber, email and website chat, and every conversation can become a lead. Teams manage leads, contacts and deals in a Kanban pipeline with lead scoring, forecasts and reports, and build chatbots, web forms, booking pages, email campaigns and automations. AI suggests and translates replies, summarizes conversations, and an AI voice agent answers calls and books appointments. Quotes are signed online, then invoiced; it also covers contracts, helpdesk tickets, a knowledge base, a customer portal, a REST API and webhooks. Interface in English, Romanian and Russian; data hosted in the EU. Per user: Standard $9 (€8), Business $29 (€27) a month; free plan and 30-day trial. Agencies and IT consultants can join the partner program through the "Become a partner" link on our website.Starting Price: $8.50 (€7.50)/month/user -
36
Yapper
Yapper Labs
Yapper is an AI customer messaging assistant for service businesses such as salons, veterinary clinics, restaurants, repair shops, coaches, tutors, and gyms. It replies in a business's voice to WhatsApp, Instagram, Messenger, and website chat, handling routine questions and handing off conversations when staff are needed. The assistant learns services, prices, and policies from websites, documents, and team answers; remembers customer bookings, preferences, and notes; and updates its playbook when staff correct a reply. A shared inbox lets teams review chats on desktop or phone, pause automation, take over, and return conversations to the assistant. Multiple phone numbers, Instagram accounts, Facebook Pages, and websites can each have separate voices, hours, and rules. Built on the official WhatsApp Business Platform, Yapper costs $399 per month and includes unlimited teammates, senders, and customers. Businesses can text the assistant before activating a paid plan.Starting Price: $399/month -
37
Fliqr AI
Fliqr AI
Fliqr AI is a customer engagement platform for creators, brands and agencies. It combines AI agents, no-code automation flows and a shared team inbox for conversations across Instagram, WhatsApp, Messenger, TikTok, Telegram, SMS, email, voice and website chat. Teams can automate comment and DM replies, answer questions, share links, capture contact details, qualify leads and hand conversations to a human when needed. A visual flow builder supports triggers, messages, conditions and actions. The platform also includes customer conversation management, broadcasts and analytics. Fliqr AI is cloud-based and offers a free plan alongside paid plans.Starting Price: ₹299/month; free plan -
38
URVA Connect
URVA
"URVA Connect is an omnichannel communication platform that enables businesses to centralize conversations from channels like WhatsApp, FB Messenger, INstagram DM, twitter, Telegram, SMS, and more. By allowing customers to communicate with your teams on any messaging service, URVA Connect ensures that all interactions are collected in one place, making it easier to build engaging relationships between your firm and your customers. With URVA Connect, customers have one single number to connect to, and they can connect from any medium of their preference. For the sales officers, all messages are consolidated on a single platform, meaning that there is no loss of data when a relationship manager leaves, and that they can easily continue conversations across multiple channels. The platform's collection of data allows organizations to develop an in-depth understanding of their customers, which is essential for building and maintaining long-term Customer relationships. -
39
Mixdesk
Mixdesk
Mixdesk is an AI-powered customer service and marketing platform for global teams. It brings customer conversations from LiveChat, Email, WhatsApp, Facebook Messenger, Instagram, TikTok, LINE and Telegram into one workspace. Teams can use an AI Agent to answer common questions from their approved knowledge, build automation workflows, route conversations, collaborate in a shared inbox and hand conversations to human teammates when needed. Mixdesk is designed to help businesses manage multilingual customer conversations across channels without switching between separate tools.Starting Price: $0/month -
40
Saysimple
Saysimple
Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact managementStarting Price: €15 per user per month -
41
widening.io
NERDCOM AIIO
Widening.io is an AI-powered customer communication and marketing platform that unifies chats, calls, emails, and campaigns into a single, intelligent workspace. Designed to enhance customer experience from the very first minute, it helps businesses engage clients instantly across WhatsApp, Instagram, Messenger, and other channels. The platform combines CRM data, automation, and real-time analytics to deliver personalized and impactful communication. With AI-driven bots and workflows, Widening.io enables automated customer journeys that drive 3x more revenue while maintaining human-like responsiveness. Its Business Marketing Suite supports segmentation, campaign management, and unified inbox capabilities for seamless collaboration. Trusted by global brands like Toyota, Decathlon, McDonald’s, and Radisson, Widening.io empowers teams to scale marketing, sales, and support with speed and precision.Starting Price: $49/month -
42
Chatwoot
Chatwoot
Chatwoot is a customer engagement suite that consolidates various communication channels, including email, website live chat, social media platforms like Facebook, Twitter, Instagram, and messaging apps such as WhatsApp and Line, into a unified dashboard. This integration enables businesses to deliver consistent customer experiences across multiple platforms. The platform offers features like canned responses for frequently asked questions, keyboard shortcuts for swift action execution, and team collaboration tools that allow internal discussions via private notes. Automation rules can be established to streamline repetitive tasks, and customizable live chat widgets can be added to websites to align with specific brand aesthetics. Chatwoot also supports chatbot integration and the embedding of custom dashboard applications, providing a comprehensive solution for managing customer interactions.Starting Price: $19 per month -
43
WaFlow
WaFlow.io
WaFlow is an all-in-one business management and customer engagement platform for businesses, combining WhatsApp and Instagram communication with retail management capabilities. It provides a unified team inbox for managing customer conversations, contacts, broadcasts, product catalogs, and customer engagement. For retail businesses, WaFlow includes product and inventory management, supplier and purchase order management, goods receipts, stock tracking and transfers, stock counts, POS, billing, cash sessions, returns, customer loyalty, and business reports. WaFlow also supports customer segmentation, broadcasts, roles and permissions, analytics, tagging, automated agent assignment, WhatsApp commerce, integrations, REST APIs and webhooks. It helps businesses manage sales, inventory, retail operations, customer support, and customer communication from a single platform.Starting Price: $8/month -
44
Adereso Helpdesk
Adereso
Centralize your Sales, Service or Support channels on a single screen Adereso Help Desk is the omnichannel platform that optimazes all your Customer Experience processes by reducing costs, automating operations, and controlling your team's performance. Connect the most popular channels to our App With our ticket system, no message is left unanswered. Offer personalized attention for each case. You'll be able to connect Facebook, Messenger, Chat en Vivo, E-mail, Twitter, WhatsApp and more altogether. With our helpdesk you will never lose the thread of the conversation. Each ticket has a record of conversations, so you won't have to ask the same question twice. Unifying tickets from different channels is easy with Adereso Helpdesk, take the conversation from one channel to another with our omnichannel function without any trouble. Send and receive images or files, such as a screenshot or a Facebook sticker. Adereso Helpdesk makes your conversations more dynamic. -
45
Sunshine Conversations
Zendesk
The messaging platform for conversational business. Sunshine Conversations lets you unify messages from every channel into a single conversation, and build interactive messaging experiences anywhere. The way we communicate has fundamentally changed. With more than 5 billion accounts worldwide, messaging apps like Facebook Messenger, WhatsApp, and WeChat have made it easy to connect in a more personal way with friends and family from anywhere in the world. Businesses already know they need to be where their customers are. But with the growing number of channels and constantly changing technology, it’s become harder than ever to manage conversations across channels. With the rise of bots, AI, and interactivity in messaging, these channels are quickly evolving from places we chat to places where we do business.Starting Price: $145 per month -
46
Reflys
Reflys
Reflys is a modern chat marketing and automation platform designed to help businesses turn conversations into conversions across all major social channels—including WhatsApp, Instagram, Facebook Messenger, and TikTok. With Reflys, businesses can automate customer interactions, capture leads, and manage conversations from a single dashboard. Whether you're running WhatsApp campaigns, automating Instagram DMs, handling Facebook Messenger inquiries, or engaging audiences on TikTok, Reflys enables real-time, personalized communication at scale. Powered by AI, Reflys allows brands to create intelligent chat flows that respond instantly, understand user intent, and guide customers toward the right products or services. Its intuitive drag-and-drop builder makes it easy to set up automated replies, conversation triggers, lead qualification flows, and support systems—without any technical expertise.Starting Price: $12/month -
47
Qiscus
Qiscus
Engage your customers through 20+ channels in one platform and give the best customer experience with Qiscus. Convert leads, handle complaints, and market your products with our features. Multiple Channels are integrated into one dashboard, WhatsApp, Facebook, Instagram, LiveChat, and many more. Put a chat widget on your website and mobile apps. Complete analytics about your customers, agents, and channels. Integrate with many other systems for automation and scaling. Thousands of businesses have delighted millions of customers with Qiscus’ solutions, conquering competition with cutting-edge innovation. Maximize customers’ trust in every part of their journey. Remove lead leakages and slow responses. Welcome your customers on one unified platform and manage their profiles with CRM. Answer inquiries, introduce your product and segmentize customers with CRM and tagging. Provide efficient and structured support with multichannel inbox.Starting Price: $50 per month -
48
B2Chat
B2Chat
B2Chat is a Web App software that helps businesses to deliver a faster and better customer service via chat. Respond to your customers quickly, with the amount of agents you require and from the same place. B2Chats allows your business to unify chats from: Facebook Messenger, Instagram, LiveChat, Telegram and WhatsApp. Don't miss the chance of turning every conversation into a sell. Redirect your communication channels, and reply to all your customers from one place, without having to log in to each one. Improve your response times with predetermined messages, so neither your team nor your customers will waste a single minute. Export advanced reports on your team’s performance, review statistics, and make decisions to improve your business strategies.Starting Price: $80 per month -
49
KIRA.id
KIRA.id
KIRA.id is an AI customer service platform for businesses in Indonesia that handle customer questions through chat. It brings WhatsApp, Instagram, Facebook Messenger, and website chat into a shared inbox, with Meta channels connected through official APIs. Businesses can ground the AI agent in website pages, FAQs, PDF and Office files, Google Docs, and Google Sheets. The agent answers from those sources and hands conversations to staff when it cannot answer or a customer needs help; teams can review handoff reasons, receive notifications, and take over conversations. Customers can book appointments in chat, with optional Google Calendar synchronization. KIRA.id also offers website chat widgets, shareable chat links, and QR codes. Businesses can test the AI on their own sources before paying. Paid plans are billed monthly based on AI replies delivered to customers, with no per-seat fee. -
50
Cloodot
Cloodot
Cloodot is a customer experience management suite to manage chats and reviews from multiple online channels in one inbox. Multiple agents can collaborate and manage channels like WhatsApp, Google messages, and more which is not possible using original native apps. Life saver for customer relations agents easy and efficient customer management using custom template replies, reminders, tags, tasks, notes, etc. Secure, tension-free provision for customer relations agents to manage chats and reviews on all modern channels without giving them direct access to original platforms. Intelligence and accountability - Advanced analytics tools to get detailed insights into all your channels and your employees' performance.Starting Price: $39 per month
