Predictive dialer software is a tool used by call centers to automate outbound calling by predicting when an agent will be available and dialing a list of phone numbers accordingly. The software uses algorithms to optimize call volume and connect agents to live calls without unnecessary wait times. It typically includes features such as call tracking, customer segmentation, automated voicemail detection, and real-time reporting. Predictive dialers aim to increase agent productivity by reducing downtime, improving contact rates, and streamlining the calling process. By using this software, call centers can maximize efficiency, reduce operational costs, and enhance customer engagement. Compare and read user reviews of the best Predictive Dialer software for Mac currently available using the table below. This list is updated regularly.
Shape Software
Star2Billing S.L.
CallTools
Close
T-Max Dialer & Communications
net2phone
Megacall
T-Max
CloudTalk
Genesys
PhoneBurner
Smartz Solutions
Adversus
NexInteractive
NobelBiz
My Call Cloud
NOLA AUTOMATION
Unifyy
Voxbay
FrontSpin
Dialer360
MaxContact
Primo Dialler
Dialpad
Kavkom
DialersPro
3CLogic
Sytel Ltd
CallSquad
HeroBase