Best Issue Tracking Software in Brazil - Page 2
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Compare the Top Issue Tracking Software in Brazil as of January 2026 - Page 2
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1
HelpDesk
HelpDesk.com
HelpDesk is a ticketing solution designed to improve the efficiency of your customer support teams. This intuitive platform simplifies interactions between your agents and customers, making every customer interaction an opportunity to deliver standout service. HelpDesk has advanced features that streamline workflow and facilitate quick and accurate responses. HelpDesk protects your data and customers' trust through top-tier 256-bit SSL encryption. It ensures that all interactions meet the highest standards of confidentiality and integrity.Starting Price: $29 per user per month -
2
P4 Plan
Perforce
P4 Plan (formerly Hansoft) is a real-time planning and project management tool designed to enhance collaboration across teams, offering flexibility in managing projects through various development methodologies such as SAFe, Scrum, Kanban, and more. It allows teams to track work, time, and progress in real time, providing comprehensive visibility and advanced features like capacity planning and project history. The tool integrates with existing workflows and tools, such as P4 and Perforce ALM, for deeper traceability and smoother operations. With a user-friendly interface that adapts to individual team preferences, Helix Plan helps accelerate planning and decision-making, ensuring faster delivery and greater efficiency across development teams.Starting Price: $28.00/month/user -
3
Alloy Navigator
Alloy Software
Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine fortified by an intelligent interface that automatically creates meaningful relationships between the data that matters. Covering several IT disciplines ranging from Help Desk, Inventory & Knowledge Base Management to ITIL-driven standards such as Change & Configuration Management, Alloy Navigator is the perfect solution for small, medium and enterprise businesses who strive to achieve the highest levels of productivity.Starting Price: $19.00/month/user -
4
BVDash
BirdView Insight Inc.
BVDash presents a clean multiplexed and unique "Bird's-eye View" Dashboard. A one-stop interface for all project data; a true portal to access all systems and tools that project teams use for complex and simple projects from a single interface. The most powerful, yet simple communication and collaboration tool for all project teams. This solution offers features like program portfolio management, risk management, quality management, issue management, budget, scope, schedules, team communication and much more.Starting Price: Free -
5
Bugfender
Beenario
Remote logger, crash reporter and in-app user feedback Bugfender is a log storage service for application developers. Bugfender collects everything happening in the application, even if it doesn’t crash, in order to reproduce and resolve bugs more effectively and provide better customer support. Bugfender respects your user's privacy, is battery and network efficient and keeps logging even if the device is offline. Track and destroy bugs before users even notice. Bugfender logs all bugs on all devices and sends the results in seconds - enabling you to find and fix bugs before your users even get an error message. Achieve 5-Star Ratings. Bugfender doesn’t just log bugs and crashes. It logs all the information you’ll ever need so you can build a clear picture of your users and earn those crucial five-star ratings. Deliver world-class customer service. Our logging tool enables you to target individual users and provide personalized customer support.Starting Price: €29 per month -
6
Linear
Linear
The issue tracking tool you'll enjoy using. Linear helps streamline software projects, sprints, tasks, and bug tracking. It's built for high-performance teams. An experience you'd expect from a professional tool. Opinionated and designed for daily use. Synchronized in real-time across all users. No spinners or waiting. Optimized for efficiency with extensive keyboard shortcuts. Created by software people for software product teams. Access and make changes with or without internet access. We have multiple themes. Use light or dark, your choice. Have all your teams in one shared workspace. Robust. Fast to navigate. Create issues in seconds. Add priorities, labels and estimates. List and board. See your issues in either a list or board view. Any action can be accessed and completed in seconds with the command menu. Velocity and estimates. Track your team's workload and velocity. Automated. Cycles run on an automated schedule, so you can focus on your work.Starting Price: $10 per user per month -
7
Kayako
Kayako
Deliver exceptional customer service in multiple languages across live chat, email, Facebook and Twitter. For SMBs looking for a fully integrated cloud-hosted help desk to immediately start supporting customers. Kayako’s helpdesk software comes with powerful out-of-the-box functionality that makes it easy for customer service teams to begin managing requests and conversations that come through any channel. Support customers better, and stay personal as you grow. Kayako’s award-winning helpdesk solution includes our live chat software as one of the many tools to help you with your customer support success. Kayako’s live chat tool enables you to provide a tailored, engaging live chat experience 24/7. You can help customers in real time across every channel—all from within Kayako’s dashboard. It’s quick and easy to customize our live chat software and integrate it into your website, iOS and Android apps.Starting Price: $9.00/month/user -
8
Wix Answers
WixAnswers.com
Wix Answers is the industry’s first unified customer support platform. With all support channels built into a single platform, agents are more efficient and teams can gain deeper insights into their operations. Wix Answers uses a centralized, AI-powered approach to knowledge management that makes customers self-reliant, agents more effective, and organizations run more smoothly.Starting Price: $80/month/per user -
9
Squadcast
Squadcast
Squadcast is an incident management tool that’s purpose-built for SRE. Create a blameless culture by reducing the need for physical war rooms, centralize SLO dashboards, unify internal and external SLIs and automate incident resolution and knowledge base creation with Squadcast Actions. Adopt world-class site reliability practices with a centralized SLO dashboard to view your system health. Anticipate incidents before they occur and respond proactively. The first step towards doing better incident management is adding enough context to incidents while they get detected. With Squadcast, discover everything you need, to take action and achieve best-in-class MTTD with highly configurable features like alert deduplication and tagging.Starting Price: Free -
10
ServiceNow
ServiceNow
Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the IT, Employee, and Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.Starting Price: $100 per month -
11
Elasticsearch
Elastic
Elastic is a search company. As the creators of the Elastic Stack (Elasticsearch, Kibana, Beats, and Logstash), Elastic builds self-managed and SaaS offerings that make data usable in real time and at scale for search, logging, security, and analytics use cases. Elastic's global community has more than 100,000 members across 45 countries. Since its initial release, Elastic's products have achieved more than 400 million cumulative downloads. Today thousands of organizations, including Cisco, eBay, Dell, Goldman Sachs, Groupon, HP, Microsoft, Netflix, The New York Times, Uber, Verizon, Yelp, and Wikipedia, use the Elastic Stack, and Elastic Cloud to power mission-critical systems that drive new revenue opportunities and massive cost savings. Elastic has headquarters in Amsterdam, The Netherlands, and Mountain View, California; and has over 1,000 employees in more than 35 countries around the world. -
12
Sentry
Sentry
From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend. With Sentry’s performance monitoring you can trace performance issues to poor-performing api calls and slow database queries. Source code, error filters, stack locals — Sentry enhances application performance monitoring with stack traces. Quickly identify performance issues before they become downtime. View the entire end-to-end distributed trace to see the exact, poor-performing API call and surface any related errors. Breadcrumbs make application development a little easier by showing you the trails of events that lead to the error(s).Starting Price: $26 per month -
13
Aisera
Aisera
Aisera stands at the forefront of innovation, introducing a revolutionary solution that redefines the way businesses and customers thrive. Through cutting-edge AI technology, Aisera offers a proactive, personalized, and predictive experience that automates operations and support across various sectors, including HR, IT, sales, and customer service. By providing consumer-like self-service resolutions, Aisera empowers users and drives their success. Unleashing the power of digital transformation, Aisera accelerates the journey towards a streamlined future. By harnessing user and service behavioral intelligence, Aisera enables end-to-end automation of tasks, actions, and critical business processes. Seamlessly integrating with industry-leading platforms such as Salesforce, Zendesk, ServiceNow, Microsoft, Adobe, Oracle, SAP, Marketo, Hubspot, and Okta, Aisera creates exceptional business value. -
14
Taqtics
Peachy Technologies Private Limited
Built for Multi-store RETAIL & RESTAURANT brands - Taqtics is a comprehensive store-operations management platform that helps brands ensure consistent and compliant store operations. Key Benefits - • Digitize, Streamline, and Automate: Improve productivity and communication. • Consistent Customer Experiences: Ensure a consistent look, feel and service. • Effective Operations Management: Manage day-to-day operations across multiple stores. All-in-One Software Solution - • Task & Checklist Management • Digital Audits & Reports • Issue Ticketing • Visual Merchandising Execution • Training & Assessments • Asset Management • Attendance Tracking • Live Chat • Noticeboard By partnering with Taqtics, retail & restaurant brands gain visibility & control over their daily store operations, enabling them to make better decisions, streamline processes, improve productivity, and ensure consistent store operations. -
15
VIZOR
Vector Networks
VIZOR is an ITIL Certified IT Asset Management solution. VIZOR manages the complete IT asset life-cycle combining network discovery and inventory data with purchase, warranty and maintenance details. Allocation of assets to employees and locations is simplified so you always know exactly who has what. VIZOR audits your network or integrates with tools such as Microsoft SCCM, LANSweeper and Chromebook Admin. VIZOR is completely modular so you only purchase the features you need. Try now for Free.Starting Price: $2.00/year/user -
16
Rollbar
Rollbar
Discover, predict, and resolve errors in real-time. Go beyond crash reporting, error tracking, logging and error monitoring. Get instant and accurate alerts — plus a real-time feed — of all errors, including unhandled exceptions. Our automation-grade grouping uses machine learning to reduce noise and gives you error signals you can trust.Starting Price: $19.00/month -
17
Vision Helpdesk
Vision Helpdesk
Vision Helpdesk product is a 15-year-old veteran and pioneer in the Satellite helpdesk industry, currently trusted by 20,000+ companies. They dominate the market with their three product service platform that helps manage Customer Support for small to enterprise-level business; Vision Helpdesk offers solutions that involve Help Desk Software (Multi-Channel Help Desk), Satellite Help Desk (Multi Company Help Desk), IT Service Desk (ITIL/ITSM Help Desk) and Live Chat Software. Vision Helpdesk is specifically designed to support multiple companies/ brands/products on one centralized location, without needing to integrate third-party programs. Users can easily load the cloud-based version or on-premises version. Leaders at Vision Helpdesk believe that they can deliver all possible features that will simplify your day-to-day customer interaction and will give you perfect control over the information flow in your organization.Starting Price: $8.00/month/user -
18
LessonBridge
Secutor Solutions
The LessonBridge lessons learned database from Secutor Solutions provides a repository for organizations looking to capture and manage lessons learned and best practices from projects, events, or operations for future use. A cloud-based solution, LessonBridge enables businesses to discover, capture, manage and reuse this valuable corporate intelligence. Discover - LessonBridge lets you easily find and upload relevant lessons already existing in your organization. Capture - Document your lessons learned in a standard form you can customize. Add images, videos, and links if needed. Categorize your lessons learned for ease of searching. Manage - Ensure knowledge consistency, completeness, and quality using LessonBridge’s automated review process. Reuse - Search for relevant lessons learned to reduce your project risks, resolve issues and improve processes. Push lessons learned from earlier projects to the teams that need to know.Starting Price: $8/user/month -
19
ManageEngine AlarmsOne
ManageEngine
AlarmsOne from ManageEngine is an all-in-one alert management solution that allows users to manage alerts from all their IT management tools. AlarmsOne easily integrates with several on-premise and SaaS-based IT infrastructure monitoring systems. With AlarmsOne, users can centralize their IT alarms by creating an account and install the Alarm Poller on the server. AlarmsOne also features real-time alerts and multi-channel notifications for quick responses.Starting Price: $15.00/month/user -
20
AuditFindings.com
AuditFindings.com
Track, assign, and resolve audit issues more efficiently with AuditFindings. A robust audit issue management software, AuditFindings helps audit and compliance departments save time and increase productivity by eliminating the use of spreadsheets for tracking and managing audit issues. The platform centralized management of all audit issues and offers features such as social commenting, robust reporting, issue tagging, import/export capabilities, user-friendly dashboard, issue assignment, and automatic notifications.Starting Price: $99.00/month -
21
AlertOps
AlertOps
AlertOps is software that enables an organization to take control of incidents and automate actions that reduce cost, protect revenue and improve the customer experience. AlertOps is a SaaS-based, Alerting & Real-Time Platform that helps ITOps, DevOps, SecOps, HybridOps, BusinessOps, IndustrialOps and Support teams respond to business-critical incidents better and faster. With AlertOps you get: ✓ Total Flexibility, no compromises. ✓ End-to-end Workflow Automation. ✓ Full Stack Incident Visibility ✓ Expert Guidance, on-demand. Visit us at: alertops.com and schedule a personalized demo. We will be happy to discuss your use case and show you why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.Starting Price: $0.00/month/user -
22
Hiver
Hiver
Hiver is a Gmail-centric customer service solution that helps teams across the organization collaborate on shared inboxes like services@, orders@, support@. It’s the most frictionless, natural way for teams to handle customer email communication as it works right inside Gmail. It helps customer-facing teams collaborate better and make sure all queries are answered on time, by the right people. Hiver helps over 1500 companies - ranging from new-age unicorns to traditional enterprises - deliver a better experience to their customers. Companies like Canva, Lonely Planet, Flexport, Pluralsight, Oxford Business Group, and Upwork, among others, are powered by Hiver.Starting Price: $15 per user per month -
23
Adminitrac
Tracware LLC
Adminitrac is an advanced cloud-based issue tracking platform.Starting Price: Free -
24
Z-Stream
Z-Stream
Z-Stream is here to help provide everything agile teams need in order to function more smoothly, including everything from planning to reports. Plan, organize & deliver projects seamlessly with Z-Stream. Z-Stream is not just a tool, it’s a mindset that encourages more disciplined project management, teamwork, product development and execution. Boards are at the core of agile project management. There are two types available in Z-Stream: Sprint and Kanban. Choose the iteration view that suits you best and visualize your workflow on customizable agile boards. Keep track of the overall status of your iteration, create and move tasks from one iteration to another, and much more. The way you manage the process is totally up to you! Releases in Z-Stream help your team plan and track the whole development process, structure the workload, and create different Sprint or Kanban iterations. Keep track of your team’s activity effortlessly using customizable timesheets.Starting Price: $10 per month -
25
Bugasura
Bugasura
Bugasura is our take on how modern teams should manage quality. Most test management tools still feel like they were designed in the dial-up era—slow, heavy, and full of unnecessary rituals. Bugasura cuts through all that and gives teams a clean, fast, human way to manage everything from requirements to releases. It starts with the Requirements Manager, where teams capture what needs to be built and link it directly to test cases and bugs. No scattered docs. No detective work. Then comes Test Management—reusable test cases, smart grouping, tagging, bulk actions, and fast execution. Test cycles stop feeling like paperwork. Testers stay in flow, raise bugs instantly, and don’t need five tabs open just to get work done. The Bug Tracker is where Bugasura shows its teeth. It auto-captures screenshots, logs, device info, and browser metadata—everything developers usually chase testers for. Issues come pre-loaded with context, killing the “Can you reproduce this?” loop. The UserStarting Price: Free -
26
SolarWinds Service Desk
SolarWinds
SolarWinds Service Desk, formerly Samanage, offers an enterprise level service-desk and IT asset-management solution for IT, HR, or Facilities professionals that need a clear and intuitive system to help manage requests. Also, the fully customizable platform allows users to collaborate on challenging tasks and share ideas with the use of the in-app 'whiteboard'. Business can use SolarWinds Service Desk to Manage Hardware and Software, Organize and Manage Licenses and Contracts, Detect Risks, Keep up-to-date with License Compliance, and much more. Simply said, SolarWinds Service Desk is the solution that understands what it takes to manage the services in your organization successfully. Deliver world class service to your employees and minimize the impact incidents have on your business operations. Keep track of every asset to ensure employees are equipped with the tools they need to get their work done.Starting Price: $19.00 per user per month -
27
SpiraTest
Inflectra
SpiraTest by Inflectra is a complete quality assurance and test management system. With SpiraTest, software teams can manage their test cases, requirements, and defects or bugs with the platform's requirements traceability and real-time coverage analysis. SpiraTest is available both as an on-premise and a cloud-based solution.Starting Price: $9.99/month -
28
PhaseWare Tracker
PhaseWare
Tracker by PhaseWare is a completely customizable customer support solution for businesses. Tracker covers issue tracking, Complaint Management, CRM, time tracking, SLA Compliance, process management, Knowledge Base, and more. Available as a cloud or on-site solution, Tracker empowers businesses to get a 360-degree view of customer information and do more with less.Starting Price: $49.00/month/user -
29
VisionFlow
Visionera
Streamline internal processes with VisionFlow by Visionera. VisionFlow is a powerful unified platform for the development lifecycle of your business applications, software, and products. It is modular and covers key areas such as Helpdesk & Customer Support, IT Service Management (ITSM), Application Lifecycle Management, Project Management, Product Development, CRM and more.Starting Price: $20.00/month/user -
30
Cayzu
Cayzu
If you need an easy and affordable help desk solution, look no further than Cayzu. Cayzu is for small or mid-size businesses looking for a simple, intuitive, and beautiful solution for providing and getting instant customer support. The platform offers a wealth of features that include integrated communications (email, social, voice, and chat), automated rules and workflows, mobile apps, branded self-service and knowledge base portal, app integrations, reporting and analytics, and more.Starting Price: $4.00/month/user
