Audience
Small to large businesses worldwide
About Cayzu
If you need an easy and affordable help desk solution, look no further than Cayzu. Cayzu is for small or mid-size businesses looking for a simple, intuitive, and beautiful solution for providing and getting instant customer support. The platform offers a wealth of features that include integrated communications (email, social, voice, and chat), automated rules and workflows, mobile apps, branded self-service and knowledge base portal, app integrations, reporting and analytics, and more.
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Pricing
Starting Price:
$4.00/month/user
Pricing Details:
Basic: starts at $4 per agent per month
Team: starts at $9 per agent per month
Pro: starts at $19 per agent per month
Enterprise: starts at $29 per agent per month
Enterprise Plus: starts at $39 per agent per month
Team: starts at $9 per agent per month
Pro: starts at $19 per agent per month
Enterprise: starts at $29 per agent per month
Enterprise Plus: starts at $39 per agent per month
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
Cayzu
Founded: 2013
Canada
www.cayzu.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online
Cayzu Frequently Asked Questions
Cayzu Product Features
Customer Service
Alerts / Escalation
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Workflow Management
Appointment Management
Call Center Management
Virtual Assistant
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Community Forums
Issue Tracking
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Recurring Issues
Scheduling
Task Management
Assignment Management
Project Management
Service Desk
Incident Management
Remote Control
CMDB
Change Management
IT Asset Management
Knowledge Base
Mobile Access
Procurement Management
SLA Management
Self Service Portal
