Best Customer Service Software - Page 75
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Compare the Top Customer Service Software as of June 2026 - Page 75
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1
Returngoods
Returngoods
With the advancing technology and the innovative means of marketing, manufacturing, and delivering goods globally, companies are expanding their business into previously unreachable markets. The advent of this explosion of commerce creates great opportunities to improve and streamline the process to support such growth in this new paradigm. Our solution is focused on improving the management of the reverse side of the Commerce and Supply Chain or Reverse Commerce Management - RCM. Built on Internet standard software, Returngoods was designed as a complete intuitive solution to help our customers address the challenges of managing the return process. From your customers down to your, suppliers, manufacturers, distributors, and outsource logistics companies, Returngoods improves the RCM interaction and communication.Starting Price: $29.99 per user per month -
2
InnoCare
InnoCare
Providing smart, cost-effective clinic management solutions that let you focus on growing your practice with more patient care & less paperwork. From scheduling to billing to extensive custom reporting, InnoCare offers all of your clinic management priorities in one package - and we handle the heavy lifting, so you can stay focused on providing quality patient care across your practice. Practice management software for healthcare, rehabilitation and wellness professionals. InnoCare Software brings together every part of clinic management so you can manage your staff, your finances, and your patients all in one place. EMR software for Canadian physiotherapists, occupational therapists, and physical rehabilitation professionals. Stay compliant, do less paperwork, treat more patients with Charting+. Monitor key performance indicators like billing, referrals, and self-discharge with custom reports. -
3
Conversocial
Conversocial
Only messaging channels provide continuous, convenient, and persistent customer conversations. And only Conversocial gives your brand preemptive, one-to-one, and scalable conversational CX. Join the world’s leading brands who believe in the power of messaging. Use Conversocial to care for your customers. Increase brand loyalty and customer satisfaction by resolving service-related conversations effortlessly. Use Conversocial to acquire more customers. Drive commerce through care with unique and memorable customer experiences — driven by adaptive automation. Use Conversocial to engage more customers. Retain your customers with targeted messages and personalized customer experiences on messaging channels. Using Notify, one Conversocial partner initiated over 2.5 million two-way conversations with an average open rate of 78% and an engagement rate of 8%. -
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Patient Communicator
Patient Communicator
Browser-based patient appointment scheduling solution. Automated confirmations and reminders sent by text, email or voice. With TrueTexttm patients, can contact the office by texting instead of calling in. Our fully automated recall system ensures that patients will never fall through the cracks. Patients can schedule appointments 24/7 using our online scheduler. Build your practice with promotions, marketing, reviews and social media. Our dedicated customer success reps will leverage their experience and expertise to help you get the most out of this powerful system. Because you deserve it, and so do your patients! No obligations, no commitments, and no fine print. Because we believe the only way you can truly discover what Patient Communicator will do for your practice is by experiencing it for yourself. The entire system, with unlimited training and support, is completely free for 30 days. -
5
QeaSys
Qeasys Technologies
One Stop Appointment and Patient Management System ensures smooth appointment booking, manages calendars, and patient data tracks vital stats of patients and manages treatment plans, medical documents, prescriptions, clinical notes, timely alerts, communications & reminders. A reliable system that is highly adaptable and user-friendly. Since the system is entirely online, there is no need for complicated installations or updates. Book appointments in single touch from anywhere, anytime. Subscribe and receive real-time updates.No waiting in queues for hours. One click appointment booking and Quick tracking & monitoring, No carrying of documents, no paper registration. Access and monitor the progress of appointments from anywhere, anytime, any device. Monitor Progress of a number of visitors, appointments, and their performance. Ease workflow management of appointments from CheckIn to CheckOut. -
6
Zoomin
Zoomin Software
Deliver effortless self-service with personalized content at key points in the customer journey. Transform the technical content you already own into a great self-service experience. Deliver personalized, relevant and easy-to-find answers that customers need in your documentation portal, community, support site, and in your product. Enable your remote workforce by delivering real-time guidance that analyzes each support case and recommends contextually relevant technical content. Strengthen your product value and improve the customer experience by understanding areas of friction and how customers are engaging with your content. Zoomin integrates seamlessly with dozens of leading tools and platforms, providing a scalable solution that provides the product answers your customers need, effortlessly without your existing workflow. -
7
My Appointment
My Appointment
My Appointment is the ultimate booking APP for all your health and beauty needs. We have a wide list of premium salons and healthcare providers who allow you to book your own appointments instantly online. To get started, search for a service provider above, or download the My Appointment app to find providers in your area. Booking is easy, convenient, and instant. And don't worry, we hate Spam as much as you do, so we have a no-spam promise! No more waiting for 9am to call and book your appointment. No more engaged phones. no more hushed conversations in open plan offices. My Appointment is an online booking tool to help you make appointments at any of our great registered businesses. It allows customers to book appointments with ease, while allowing the business owner to maintain and manage their appointments professionally and effortlessly. Bookings can be made on our website or by downloading the My Appointment Mobile App! -
8
LivePerson Automotive
LivePerson
No car was ever sold or serviced without a conversation — and today’s shoppers and owners prefer messaging over all other forms of communication. LivePerson Automotive gives dealers powerful messaging tools to win more customers, deliver higher quality experiences, and increase customer loyalty. Car shoppers prefer to research and buy online, but filling out forms and finding specific info can be difficult. 74% of online buyers report they would be more likely to complete forms if they had live chat support with vehicle specs or financial details. Give consumers quick fingertip access to your team to guide them through the buying process with Conversational Car Buying™, the best live chat and messaging solution in the automotive industry. -
9
Learndot
ServiceRocket
Learndot by ServiceRocket is an award-winning learning management system built on 15+ years of experience developing effective customer education programs. Beyond providing a platform for customer training, Learndot helps software companies design their education strategy, and develop and deliver their training to drive customer success. -
10
Pega Customer Service
Pegasystems
Your agents are integral to your success. Keep your team connected, effective, and productive wherever they are. Your customers want to feel taken care of. Provide them with proactive, personalized, and frictionless experiences across any channel. These days, you need to do it all. Minimize costs and get the most out of your channels with intelligent automation and case management. Connect and automate work across people and systems to resolve customer inquiries faster. Pega’s AI-powered case management adapts to customer service requests. Pre-defined microjourneys built on industry best practices are templates to get started quickly. Efficient service delivery across every interaction to minimize your team’s cost-to-serve while managing increased contact volume. -
11
LEAP
Flovate
Optimize and automate your processes without writing a line of code by harnessing the power of low-code. You can utilize the array of functional building blocks within LEAP to create custom and flexible applications that will enable you to automate your processes. Apply your processes to one of our pre-configured industry solutions. With the majority of the configuration already in place, your LEAP solution can be created in days by our analysts – and even demonstrated so that you can see it in action. By joining together functional building blocks your solution is built in weeks, not months – leaving you with a high-quality solution, at a lower risk and cost. An impressive array of functions and features can deliver the outcomes you need, providing you with a solution that is right for your organization. Pay for usage, not users. Activity-based, rather than user-based licensing means you only pay for what you use. Plus setup costs are kept to a minimum. -
12
Jenny
GetJenny
Slash repetitive grunt work by up to 87%. Give your service agents time to resolve challenging customer situations and serve more customers per hour than ever. Shrink first response and resolution times. Grow messaging support and website engagement. Deflect customers from phone and email support services. Provide exceptionally fast support, answer customers' FAQs and generate leads with a standalone chatbot. JennyBot works from your live chat window and deflects over 80% of frequent issues, saving time for your human agents. Simplify buying at scale. Grab upsell opportunities with value-added human support from your agents and conversational process automation from AI customer service chatbots. Support your customers 24/7 with instant answers and robotic process automation for tasks like stock checking, delivery reporting and ticket creation. Customer request automation saves your team up to 330 work hours per month. -
13
Dial Once
Dial Once
DialOnce orchestrates contact journeys (voice or digital) in order to satisfy your customers’ needs by directing them to the best channel. Customer satisfaction is measured and validated by our customers and independent consulting firms. Guide to the most suitable solution to promote the First Contact Resolution. Encourage the use of digital and self-serve support channels. Omnichannel overview for real-time management of customer journeys. Optimize availability by offering a solution to 100% of your calls. Reduce your treatment costs by reducing your low value-added calls. Increase your sales productivity by allowing your resources to make outbound calls. Reduce processing costs by promoting self-serve solutions and contributing to First Contact Resolution. Orchestrate your customer relationships thanks to an omnichannel overview of contact paths which monitors the effectiveness of your solutions. -
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Cyfeon
Cyfeon
Cyfeon’s suite of industry‑focused products helps financial services, communications, and energy companies automate critical business functions and accelerate profitability. The Commission and Revenue Share Management system automates and executes contract terms, fees, taxes, and payments on schedule and with precision, based on rules you establish, tracking workflows and auditing approvals to ensure accurate disbursement to internal and external stakeholders and timely collection of franchise fees; the Control Room solution streamlines regulatory compliance by automating watch‑list management, research workflows, outside‑trading monitoring, FINRA submissions, ad hoc reporting, audit trails, and corporate action‑item tracking within an integrated Compliance Dashboard. -
15
InteliWISE
Matrix42
In the age of intelligent automation, we’re powering top brands with AI and Omni‐channel tools, for conversational service and commerce. We are a Conversational AI company, delivering smart chatbots, voicebots, omni-channel messaging and video collaboration software to over 150 brands. -
16
Sonar
Marchex
Drive More Sales with Business Text Messaging. Artificial intelligence and human-powered mobile messaging platform. Drive more revenue by reaching consumers on the mobile channels they use most to communicate. Guide actions through personal conversations with customers. Let our bots handle the lead qualification, meeting scheduling, and following up, so your team can focus on the meaningful interactions that drive sales. Our flexible solution integrates with the world's leading sales and marketing technologies. Our world-class customer success team will support you each step of the way. Employ automated responses from Sonar’s chatbots, built with the latest technology in natural language processing and artificial intelligence. Funnel prospects through the qualification process, schedule meetings, and answer frequently asked questions with no human interaction. This allows your sales team to cater to multiple clients at once, for an enhanced customer engagement right from the start. -
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Rosmiman IWMS
Rosmiman Software
ROSMIMAN® IWMS & Services Global Site is a global, collaborative and integrating system for the management of real estate assets of multiple types, their infrastructures and services, where the different user roles can interact and interact from anywhere and at any time, thanks to the innovative technological architecture of the software system, its ease of use, the optimized methodology of its processes and the ability to provide business intelligence. ROSMIMAN® IWMS & Services Global Site integrates in a single software platform, the system with the greatest functional, operational and technological scope on the market, within the IWMS solutions category, complying with the definition of IWMS systems made by Gartner (the leading research institute in the software sector and technology markets). -
18
Q-Flow
Q-Nomy
Q-nomy's vision is to make the most of every customer visit: more sales, greater customer satisfaction, and better experience. We believe the way to achieve this vision is by delivering true end-to-end Customer Experience Optimization. Customer Experience Optimization is a solution that tailors the individual customer's journey across digital and physical service channels; it’s a solution tailored to meet the customer's personal background, expectations and needs. Customer Experience Optimization enables the business to simultaneously leverage the customer journey for deepening customer engagement and offering more products and services, while delivering personalized interaction across all channels. We're realizing this vision with ever increasing perfection by continuous development and evolution of our flagship product, Q-Flow. -
19
Planhat
Planhat
Planhat is a Customer Success Platform built to make Customer Success simple. Planhat is beautiful and easy to use. It helps you reduce churn, upsell more, drive user engagement and maximize the lifetime value of your customers. Planhat is built for everyone from the CS rep to the C-Suite. It has all the functionality and features you would expect in a modern Customer Success Platform - the difference is in the design, usability and speed to implement. -
20
USU IT Service Management
USU Software
USU IT Service Management (ITSM) is your comprehensive software solution covering standard ITSM processes plus additional service areas in your company. Use ITSM as your central tool for enterprise service management across your company and to automate processes across departments. Smoothly manage your complex service processes with a scalable solution that grows with your needs. USU IT Service Management is one of the few ITSM solutions in the world that can boast proven top ITIL® conformity. Rely on the leading ITSM solution that has so often earned the highest possible certification level among internationally recognized organizations. The “made in Germany” ITSM solution that outperforms the majority of tools from international providers! -
21
Clarabridge
Clarabridge
The Clarabridge Platform aggregates all VoC data, customer interactions and feedback, into a single platform. We use AI-powered speech and text analytics, with the industry’s best Natural Language Understanding (NLU), to evaluate the conversations your customers and employees are having every day in phone calls, live chats, private messages and on social media. Clarabridge gives you timely answers about ease of doing business (Effort), customer loyalty and emotions, root cause of NPS change, churn or high contact volume and much more. Clarabridge insights help you make decisions, act fast, and track results. Partner with Clarabridge, whose solutions are purpose-built for customer experience and backed by an AI-powered best-in-class text analytics engine, to transcend from complexity to clarity and truly understand every customer interaction. Clarabridge is the only platform that provides a highly effective means of capturing what customers are saying. -
22
Vocalcom
Vocalcom
AI-Powered Cloud Contact Center Solution that powers innovative, personality-based routing and manages multichannel customer interactions as a single conversation. Welcome to the Vocalcom world, where digital engagement and artificial intelligence (AI) are seamlessly integrated into the customer interaction flow alongside live agents. Manage all customer interactions as one single conversation. A new generation of cloud contact center platform that works with existing systems and supports ALL channels. Vocalcom's intuitive user experience increases productivity and allows companies weave all their customer interactions—across all channels—together into continuous conversation threads, to reduce customer effort and strengthen customer relationships with every interaction. Adaptable, AI-Powered and Amazingly Simple Keep the conversation flowing. Customer interactions across phone, chat, text message, email, social media, and any other channel, all come together in one place. -
23
Signpost
Signpost
Signpost is the complete solution used by thousands of local businesses to get more reviews and grow revenue. Using Signpost’s smart CRM and automated text and email marketing, over 20,000 local businesses have improved their ratings by 34%, increased their revenue by 14%, and grown their contact list by 3.3X, on average. US-based receptionists are ready at answer calls on behalf of your business. Stop spending hours each day searching through various inboxes. Capture leads while you’re on the job, after hours, or any time in between. Create custom campaigns to re-engage prospects and existing customers. Thousands of businesses trust Signpost with their customer communication. Request a personalized consultation with our team. Manage your customer communications, from lead to customer to repeat business. All the tools you need to beat the competition, all in one place. -
24
Spiceworks IT Help Desk
Spiceworks
The cloud help desk is basically already setup for you. Since your help desk software is online in the cloud, there’s no server procurement, setup, or maintenance. Just sign up and you are ready to go! Make your job even easier by using monitors, alerts, custom ticket attributes, and ticket rules. Get help desk reports with key information like updates on ticket and labor by organization. Help remote employees by starting a secure remote support session directly from your help desk tickets. Not always at your desk? No problem! The top-rated Spiceworks Help Desk Mobile App has the latest ticket updates and push notifications right on your phone or tablet. -
25
Hornbill
Hornbill
Hornbill Platform: Automate and digitize your organizations' workflows with a series of fully integrated, intuitive applications for your enterprise. Digital technology significantly improves the economics of any business, and that's driving Digital Transformation; something that is on every organization's strategic roadmap. Hornbill's platform and solutions enable you to achieve this goal. Each solution is designed to support your unique business functions, but delivered on a unified technology platform, with a shared data model and full integration between them. Business users can easily automate workflows both within and across departments, with a no-code environment meaning no expensive consultancy or technical projects required to start realizing value. At the heart of any digital transformation agenda is a flexible workflow automation capability. Express complex business workflows graphically, no code, no specialist technical expertise. -
26
MiAgent
Avertra
At Avertra, we designed and engineered a state-of-the-art platform that encompasses modules to solve any problem cross-industries. Revolutionize your user experience with a simple and intuitive interface suitable to all demographics. Through a flexible and scalable interface, you will be able to facilitate meaningful interactions with your customers. Empower your workforce through our artificial decision engine, data mining and intelligent digital workflows. Our people-driven platform can eliminate manual touchpoints and automate up to 80% of human effort. Change your reactive approach to proactive. Through real-time updates and notifications, correspondence management, and recommendation engines, you can radically personalize your customer experience. While other platforms take up to 2 years to deploy their softwares, MiCustomer takes up to 8-12 weeks to deploy. With financial models that fit your budget. -
27
Click4Assistance
Click4Assistance
Established in the UK at the inception of the live chat concept, Click4Assistance was one of the first, ground-breaking providers to introduce live chat software for websites. For more than 15 years we have been successfully providing a complete live chat software solution for SME and corporate organisations. -
28
CustomerICare
CustomerICare
Give your brand a voice and build meaningful relationships by talking to customers over live chat. Increase the chances of high value engagement and more sales by using proactive chat to automatically reach out to customers. Your customers aren't clones. Use advanced analytics and visitor targeting to create a unique experience for each visitor. -
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Causia
Causia
Causia® gives you complete control and visibility of complaints and remediation cases in a single integrated solution. Not all industries are created equal. We understand that industry-specific software can make your job easier and that’s why we created several Editions of our complaints management software. Not all industries are created equal. We understand that industry-specific software can make your job easier and that’s why we created several Editions of our complaints management software. Causia® has hundreds of Complaints and Remediation implementations around the world with thousands of happy users. Our products have helped our customers process millions of Complaints efficiently and extract countless insights to drive real improvements. Industry-specific complaints, quality, and compliance software powered by Salesforce. -
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C-Desk
C-Desk
This is a comprehensive tool for the organization to manage all service requests, not only to the IT department. Features like linking the service request help inter-department communication on a particular service request. The customer care module takes care of all service requests/complaints coming from the customer. Asset management covers the complete lifecycle of the assets, not only IT assets, but any kind of assets in the organization. Projects and tasks cover task management of each individual employee and also takes care of managing projects. Forms help the organization on conducting surveys or polls within the organization so that right decision. Active directory authentication helps to integrate users of the domain to the application. You need not log in to be notified about every update within the organisation. The Notification is displayed on your screen about every important thing.
