Audience

Businesses looking for a solution to get control and visibility of complaints and remediation cases

About Causia

Causia® gives you complete control and visibility of complaints and remediation cases in a single integrated solution. Not all industries are created equal. We understand that industry-specific software can make your job easier and that’s why we created several Editions of our complaints management software. Not all industries are created equal. We understand that industry-specific software can make your job easier and that’s why we created several Editions of our complaints management software. Causia® has hundreds of Complaints and Remediation implementations around the world with thousands of happy users. Our products have helped our customers process millions of Complaints efficiently and extract countless insights to drive real improvements. Industry-specific complaints, quality, and compliance software powered by Salesforce.

Integrations

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Company Information

Causia
www.causia.com.au

Videos and Screen Captures

Causia Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

Causia Frequently Asked Questions

Q: What kinds of users and organization types does Causia work with?
Q: What languages does Causia support in their product?
Q: What kind of support options does Causia offer?
Q: What type of training does Causia provide?

Causia Product Features

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management