Audience
Companies of all sizes in need of a tool to automate and digitize their organizations' workflows
About Hornbill
Hornbill Platform: Automate and digitize your organizations' workflows with a series of fully integrated, intuitive applications for your enterprise. Digital technology significantly improves the economics of any business, and that's driving Digital Transformation; something that is on every organization's strategic roadmap. Hornbill's platform and solutions enable you to achieve this goal. Each solution is designed to support your unique business functions, but delivered on a unified technology platform, with a shared data model and full integration between them. Business users can easily automate workflows both within and across departments, with a no-code environment meaning no expensive consultancy or technical projects required to start realizing value. At the heart of any digital transformation agenda is a flexible workflow automation capability. Express complex business workflows graphically, no code, no specialist technical expertise.
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Company Information
Hornbill
Founded: 1995
United Kingdom
www.hornbill.com
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
Hornbill Frequently Asked Questions
Hornbill Product Features
Help Desk
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
IT Asset Management
Supported
Interaction Tracking
Supported
Multi-Channel Communication
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Service Level Agreement (SLA) Management
Supported
Alerts / Escalation
Not Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Incident Management
Not Supported
Knowledge Base
Not Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multiple Brands / Products
Not Supported
Self Service Portal
Not Supported
Ticket Management
Not Supported
IT Service
Contract Management
Supported
IT Asset Management
Supported
Incident Management
Supported
Knowledge Management
Supported
Release Management
Supported
Self Service Portal
Supported
Service Catalog
Supported
Service Reporting
Supported
Ticket Management
Supported
ITSM
Asset Tracking
Supported
Change Management
Supported
Configuration Management
Supported
Contract/License Management
Supported
Dashboard
Supported
Incident Management
Supported
Problem Management
Supported
Project Management
Supported
Release & Deployment Management
Supported
Self Service Portal
Supported
Availability Management
Not Supported
