About Click4Assistance
Established in the UK at the inception of the live chat concept, Click4Assistance was one of the first, ground-breaking providers to introduce live chat software for websites. For more than 15 years we have been successfully providing a complete live chat software solution for SME and corporate organisations.
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Pricing
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Company Information
Click4Assistance
United Kingdom
www.click4assistance.co.uk
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Product Details
Platforms Supported
Windows
Mac
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online
Click4Assistance Frequently Asked Questions
Click4Assistance Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking