Best Customer Service Software - Page 42
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Compare the Top Customer Service Software as of June 2026 - Page 42
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1
checkAppointments
Addy Systems
Be open for online appointment booking 24/7 without ever having to answer the phone. Put a scheduler right on your website to give your clients an easy way to manage their own appointments when you’re in session or just unavailable. Be available for scheduling whenever it’s convenient for your clients but only work when it’s convenient for you. We've got a stellar customer support team that's available via email or phone. Don't believe us? Contact us at 202-753-7351. Manage your web appointments on the go by downloading our smartphone apps from the Apple App Store or Google Play Store. Let clients book with you from around the world. We’ll take care of translating appointment times to their timezone. Your scheduler will walk clients, step-by-step, through the process of booking an online appointment so it’s easy to use for your loyal clients and new clients alike. With downloadable reports, it’s simple to keep updated records on your clients or send them marketing emails.Starting Price: $19.95/month -
2
HappyFox Chat
HappyFox
Meet HappyFox, a practical help desk and customer support software solution. Reduce chaos and bring order to your support process with a robust support ticket system, self-service knowledge base and community forums. Convert email, phone, chat and web requests into tickets and keep them organized. Outsource complex and redundant workflows to a powerful smart rules engine. A ticketing system that can crunch your support process data. Create your own custom fields, workflows & personalize the support experience. Give your customers a unified support experience with HappyFox Help Desk and watch your customer loyalty and retention rates consistently improve. It gives you the tools to understand customer needs and provide apt support in a timely manner. Today, each business requires customer service management software that allows seamless communication between agents and customers.Starting Price: $14.99 per month -
3
3CLogic
3CLogic
3CLogic transforms customer and employee experiences with its patented and award-winning AI-powered cloud contact center solutions purpose-built to enhance today's leading CRM and Customer Service Management platforms. Globally available and leveraged by the world's leading brands, its offerings empower enterprise organizations with innovative capabilities, such as intelligent self-service, Generative AI, Voice AI, agent automation & coaching, and AI-powered sentiment analytics — all designed to lower operational costs, maximize ROI, and deliver better, faster, and more personalized interactions for IT, employee, and customer service.Starting Price: Contact for a quote -
4
Jitbit Help Desk
Jitbit
Jitbit Help Desk is a helpdesk ticketing system offered both as a SaaS subscription and on-premises installation. It has everything you expect from a helpdesk: email ticketing, live chat, knowledge base, live chat with chat bots, file attachments, and a powerful automation engine that executes predefined workflows for you. Don't get us wrong, we have everything - live chat, integrations, knowledge base, even chatbots but our primary focus is email. We spent years polishing our email ticketing system. We support IMAP, native MS Exchange protocols, POP3, SMTP etc. We have built-in anti-spam, deduping, and email flood protection. We even provide built-in mailboxes for our SaaS customers, if you don't already have one. Deliver awesome support to your customers. Jitbit Help Desk ticketing system is dead simple, amazingly powerful and takes seconds to set up. Just forward support emails to the helpdesk app and start managing tickets.Starting Price: $13 per month -
5
ShareNet Platform
Novo Solutions
The Novo ShareNet Operations Management system is an easy-to-use, highly flexible web and mobile cloud-based software solution designed to help organizations streamline their operations. ShareNet apps combine to create powerful solutions for Asset Management, Work Order Management, Municipal Management, Customer Support and more. Track, Share and Report on the ShareNet Platform! ShareNet apps combine to create powerful solutions for Customer Support, IT Help Desk, Asset Management, Maintenance Management, Municipal Management, Knowledge Management & more. Track whatever information you want in each ShareNet App. You can even attach documents or photos to your records. Video Tutorials and User Guides help you quickly learn how to use ShareNet Platform Apps. Consistent User Interfaces allow you to easily go from using one app to another. Increase visibility of work performed, deliver 24/7 citizen support and keep the public informed with our powerful municipal software.Starting Price: $50 per user per month -
6
ServiceTonic
ServiceTonic
ServiceTonic is the powerful, flexible, easy-to-use, ITIL-aligned Service Desk and corporate service software. A unique automation and service management platform with a high level of configuration without the need for programming. ServiceTonic is the IT Service Management Software, aligned with ITIL, which allows IT departments to improve their internal management and increase user satisfaction, thanks to the use of a multichannel service desk, process automation, and asset inventory management and efficient access to information (KPI) to facilitate decision making. ServiceTonic allows companies to manage all types of requests, petitions, or incidents through its ticketing tool thanks to its powerful functionality, aimed at providing the best support to customers and users. Record any request received thanks to a powerful Multichannel Service Desk (Phone, Email, Mobile, Web, Chat, QR).Starting Price: $20 month -
7
Scheduly
Scheduly
Scheduly is an online appointment scheduling software and booking system for your business. It stands out for its simplicity and powerful features such as website integration, online payments, no-show protection, reminders, smart coupons, virtual receptionist and moreStarting Price: $14/month -
8
sitehelpdesk-IT
Sitehelpdesk.com
Helpdesk software specifically designed for IT support services. Includes all the features of sitehelpdesk for service requests and incident management plus the practical application of other ITIL service management recommended features without slowing your service delivery. sitehelpdesk-IT is designed for an internal support service. Review the features of sitewebdesk if you want to apply the same ITIL disciplines to external customer IT services and support. The Configuration Management Database records are fully integrated in the helpdesk.The Configuration Management Database records are fully integrated in the helpdesk. Decrease the number of incidents by pre-empting and resolving the errors, identifying trends and reporting on them. Manage requests for change (RFC) to the IT infrastructure to minimise the impact of change related incidents. Commit to problem management for resolutions.Starting Price: $800.00/one-time -
9
GotLiveChat
GotLiveChat.com
Monitor your website with one or more operators. Create operator accounts as needed and control the websites they're permitted to monitor. Operators can chat privately between themselves. Monitor multiple websites and see where chat requests are coming from. One operator can manage multiple websites, and multiple operators can manage multiple websites. Our live chat software is flexible enough to be configured to your customer support needs. Ask website visitors if they need assistance by sending them an invite to chat. Displays as an 'eye-catching' floating image that can be accepted or declined. Invites can be configured to send at a specified time or sent manually by the operator(s). Choose whether you want to display a generic 'chat now' image or a chat invite box containing the custom text you specify. Very useful in sending personalized invite requests based on what the visitor is viewing on your website.Starting Price: $9.95 per month -
10
Timepicks Online Scheduler
TimePicks
Your clients will never again face the frustrations of being kept on hold, being constrained to call within business hours or waiting for callbacks after leaving voice messages. Time picks appointment software allows you to create a positive experience for your clients by giving them the convenience of booking appointments with your business at any time online 24/7. Your time picks account is hosted on our own dedicated secured server and is 100% web-based. No upfront costs or hidden fees, you get instant access to your account once you've signed up for free and getting setup is very quick and easy. Online appointment software from timepicks provides the convenience for new clients to book appointments online and allows you to give your clients the instant gratification that compels them to do business with you. The first engagement a client ever has with your business will be booking a first time appointment, having an available 24/7 Online scheduler.Starting Price: $19.95/month -
11
Mioot
Mioot
Provide options for the customers to get in touch with business in all possible modes. Developed solutions are placed together for easy access. High-Level app configurations Almost all the admin panel and agent console functions are role-based, thus enabling a great control platform for the administrators. Bring together various interaction modes Creates an option to handle the interactions from various modes like , chat, email, phone queries and offline queries at one place. Automated routing of incoming requests An highly configurable Chat and Ticket routing system to ensure organized distribution of incoming requests among the available agents. In this day and age with technological advancements by the score, customers are kings and queens with big demands. Most of us would like to shop online, but when customers do think of shopping online, apart from saving their time and money, they look for answers to many queries.Starting Price: $9 per month -
12
Simple Sales Tracking CRM
Simple Sales Tracking
Simple Sales Tracking is web-based sales CRM software for the tracking, analysis and forecasting of individual and team sales pipeline and contacts. Simple Sales Tracking was born out of a need that existed within our own sales team. Back in 2005 we tried a number of crm sales tools that were available, but each crm proved either too complex to use, difficult to learn, expensive or a combination of the three. Keep all your important files together and easily accessible by your entire team. The files can also be associated to your Sales and Contacts for quick retrieval. Keep on top of your to-do’s. A fully featured task management system that is also integrated within the Contact and Lead Management features. Forward any important email message to your personalized email address and it will automatically be stored in the system. In addition, if an email address is recognized as matching an email in any of your Sales or Contacts, an association between the two will be created.Starting Price: $15 per user per month -
13
Book Appointment
EICSOFT
View appointments by locations and by staff members, view appointments for multiple staff members at the same time, time slot, office scheduling and history limit can be configured, appointment duration is predefined according to service duration by default, but can be adjusted manually, add, change, view, or cancel appointments, enter client instructions and appointment notes while making or editing appointments. Setup online payment option allowing to take prepayment while client books an appointment, send automatic appointment reminder e-mail to client, send automatic appointment notification e-mail to staff member.Starting Price: $10 per month -
14
Activate
Activate
Activate is an enterprise management and automation solution that manages a user's Identity, Access and Digital Workspace. It's fully integrated with Microsoft Suite offerings such as Active Directory, Office 365 and Azure AD. Activate enables users to request, approve and manage common IT systems like Active Directory, Exchange, Office 365 and Azure for themselves and other users in the organization. Activate's integration of Identity Management and Service Management into a single product enables stream-lined management of a User's Lifecycle from On-boarding to Off-boarding. Activate's virtual LDAP technology allows Azure AD to be managed in the same way as Active Directory. This means that services can be transitioned from on-premise to the cloud in a seamless manner without user service interruptions.Starting Price: $5.00/one-time/user -
15
Countersoft Gemini
CounterSoft
Gemini can provide a solution to any number of scenarios you have. With our unique project templates Gemini can adapt the user interface and speak your project's taxonomy. The workspace feature allows you to focus on the data that really matter. Gemini's Issue Tracking removes the need to micro-manage the processing of issues and communication around them. You control what information is captured, the workflow and notifications. Bugs are natural part of software development, Gemini Bug Tracking helps you track, manage and resolve them faster. Integrated Testing allows you to make sure that those bugs won't come back. SCRUM, Kanban or whatever agile methodology you use Gemini has it all. Powerful sprint progress reports allows you to make sure that you will not miss your due date and upset your customers. With Gemini your help desk function is fully integrated with the rest of your organization so that the management of problems is no longer a problem for you.Starting Price: $10 per user per month -
16
Thales Sentinel
Thales
Sentinel Software Monetization solutions combine licensing, protection, and entitlement management to drive business growth. Let Sentinel help you extract the most value from your software. Our software solutions help customers generate new revenue streams, improve operational efficiency, increase customer satisfaction, and gain valuable business insights. Based on award-winning technology, Sentinel has a strong global customer base with over 10,000 customers, in 30 industries located in over 100 countries. Sentinel solutions enable you to offer flexible business models, capture new revenue opportunities, and minimize revenue leaks. Sentinel solutions enable you to simplify supply chain processes, ensure business continuity, reduce risk, and eliminate operational overhead. Sentinel solutions enable you to create a highly personalized and fully connected user experience to increase customer satisfaction, reduce churn, and strengthen brand loyalty. -
17
Tuotempo Patient CRM
TuOtempO
With Tuotempo you will be able to measure the performance of reminder messages and perform tests to find out when is the ideal time to send them. Find out which channel is best suited to your patients: SMS, email, push notifications in the app or automated voice messages. You can activate double confirmation or request payment in advance for those patients or services with a high percentage of absenteeism. Each service or treatment must be promoted in a different way. With Tuotempo you can send personalized reminders according to the type of patient and for different types of services. You will be able to analyze which treatments are more profitable or more likely to be canceled and launch strategies and campaigns to increase your profits. With Tuotempo you will offer different points of contact where your clients will benefit from the advantages offered by online services.Starting Price: $18 per user per month -
18
Scopedesk
Scopedesk
Scopedesk is help desk software built for teams as well as customers. Facilitates shared or individual help desk workspaces with access permissions for diverse teams and departments and share information throughout organization. Depending on organization’s requirements, close the entire site to guest visitors, or allow visitors to access selected resources without having them sign in. Email-to-ticket conversion utility converts customer email messages from the multiple mailboxes into the ticket database, while keeps users up-to-date with timely email notifications and alerts. There is no need to install anything. No more complicated team training. Scopedesk is faster and easier to implement and learn than any other traditional online help desk software. Quick and reliable access while away from the office. Enables access to help desk data from today’s most popular smart phones and mobile devices.Starting Price: $79 per month -
19
MiaRec
MiaRec
MiaRec is a leading provider of conversational intelligence and automated QA for contact centers. MiaRec solutions offer a powerful combination of easy management, reliability, and rich functionality. MiaRec allows contact centers to do more with less so leaders spend less time looking for issues and spend more time solving them by modernizing workflows and surfacing valuable intelligence at scale. MiaRec's Conversational Analytics Platform not only records customer interactions compliantly and securely but enables contact centers to maximize efficiency and enhance the relationship between company and customer with state-of-the-art Voice AI and machine learning. MiaRec products help contact centers do more with less so leaders spend less time looking for issues and spend more time solving them. MiaRec customers improve agent productivity and contact center efficiency; increase customer satisfaction; increase agent agent and customer retention; and more. -
20
123 Live Help
TopCMM Software
123LiveHelp is the most powerful live help software for your website; Live chat, live support can be established as easy as 1-2-3! 123FlashChat supports high load of 5000 connections per server. It is the fundamental for virtual gifts , membership upgrade and PPM/PPV room which will boost revenue from your chat. High-quality video and audio communication will make a more enjoyable and impressive chat experience. It allows video publishers to become broadcasters , whose video will automatically broadcast for everyone in the current chat room. Users can click the queue for mic button to apply to publish video and admin will authorize the 1st, 2nd and 3rd video. Virtual gifts are fun animations that can be purchased within a chat room and sent to your friends or new acquaintance.Starting Price: $50.00/month -
21
ACANOTION Help Desk
Help Desk Software Australia
At Help Desk Software Australia, we believe in delivering software that is well structured, functional and easy to use providing quality management of your data. We aim to deliver powerful, functional and targeted software for business and Government, backed by leading-edge research into what can really make the most difference to your daily tasks. Help Desk Software Australia provides software solutions to major public and private listed corporations and well known SME's in Australia and in many countries around the world. We aim to deliver powerful, functional and targeted software for business and Government, backed by leading-edge research into what can really make the most difference to your daily tasks. Help Desk Software Australia provides software solutions to major public and private listed corporations and well known SME's in Australia and in many countries around the world.Starting Price: $995.00 -
22
SuperOffice CRM
SuperOffice
With SuperOffice CRM, our goal is to help companies create sustainable customer relationships. Relationships have always been at the heart of our CRM solution. Whether it is building relationships with customers or with colleagues, SuperOffice connects people through technology and helps them achieve more. Through our CRM technology, know-how and experience, we inspire and empower B2B professionals to anticipate customer needs and to serve and delight customers. Companies choose SuperOffice to help them build long-lasting customer relationships and generate higher and more sustainable revenue. Striving to be more than a cloud CRM provider, we serve as a trusted partner to B2B companies in Europe that want to streamline their processes, become customer-centric and achieve more. With more than 30 years of CRM experience and a commitment to data security, we have the knowledge, expertise and insight to help you throughout your entire CRM journey.Starting Price: $56 per user per month -
23
Impero Connect
Impero Software
Connect with confidence to any device, platform or network. No matter the industry, the majority of network data breaches occur through unsecured remote access points. The security features built into Impero Connect are designed from the ground up to meet even the most stringent security and compliance standards, all while retaining the flexibility to be fully customized to meet the needs of your business. Maintaining multiple remote access paths is costly and increases your network vulnerability. Impero Connect allows you to consolidate access with one solution for supporting devices and end-users across your network and across the Internet. Customizable security credentials and multi-factor authentication give you a single tool for internal and third-party access; our broad platform support ensures fast, flexible access from a single interface. -
24
ProBusinessTools
Prosite Business Solutions
Many companies just like yours have already learned how to Obtain and Secure a Competitive edge by streamlining their business Processes and Ultimately bolstering their Clients Satisfaction. Field technicians see their appointment information, see their calendar, update order information. Technicians can capture the customer's signature on the work order/invoice. The application updates the main corporate database when in service area. One click phone dialing, Attach images to the order taken by phone's built in camera. Billing thousands of customers is easier than ever before. Do you need a recurring billing system which allows you to setup recurring billing plans and attach them to service offerings? With our software, you can turn a completed sales order into an automated order.Starting Price: $40 per user per month -
25
NABD
NABD
NABD is a flexible, scalable and user friendly customer service and complaint handling platform that aims to provide and deliver optimum omnichannel customer support services. NABD helps in transforming customer support teams into customer success engine resulting in customer satisfaction. NABD can be deployed as SaaS solution or on-premise for all business verticals and for different business sizes. NABD System is revamping the customer service space with its future thinking technology.Starting Price: $10.00/month/user -
26
Shore.com
Shore
Forget piles of paperwork. Shore POS makes payment simple, fast and reliable. Offer your customers all standard forms of payment and digitally manage your product inventory. You're going to love how Shore's digital accounting saves you time and headaches. It's in full conformity with all financial and tax regulations, and 100% secure. Offer your customers all common payment forms - debit, credit, and contactless with their smartphone. Shore Pay gives your customers a great selection: our mobile card reader accepts all common credit and debit cards. Your customers can also pay using Apple or Google Pay on their smartphone. Your customers can pick an available appointment 24/7 and book it on your web site, Instagram, Facebook, and even directly in their Google search. With Shore's calendar, you'll never lose track of your customer appointments and information -- even while you're on the go.Starting Price: $15 per user per month -
27
ScheduFlow
Duoserve
ScheduFlow allows you to harness the power of a full-fledged desktop application and the portability of a web solution. Just like your other installed software programs, ScheduFlow can run in the background, start up when your computer starts, pop up reminders when you are working on something else, and automatically refresh your data while running in the background. These are all the benefits of traditional software that we are all used to, but ScheduFlow has the added networking capability of the cloud allowing you to access your calendars from any desktop or mobile device. In addition, ScheduFlow has no third party dependencies. Web calendars depend on third-party web browsers. Things break. Web browsers are great for news websites, Facebook, shopping etc. But not for your mission critical application.Starting Price: $39.95 per month -
28
Genbook
Genbook
Genbook takes online bookings 24/7, can factor in time for clean-up, collects vital client information, communicates your policies, minimizes ghosting clients, makes checkout contact-free and so much more. Genbook connects you to your clients on social, mobile, and search so you'll never miss a booking again. Take payments off your phone or Genbook's point of sale, set deposit rules or secure payment details. Genbook helps you attract, convert and manage your client relationships from the convenience of your mobile phone. From the point of booking to converting reviews, Genbook's all-in-one solution makes your business experience shine! From last minute bookings to integrating your personal calendar, promotions and offers, Genbook is seamless and simple. You simply switch on the features you want, and off you go.Starting Price: $25 per month -
29
AnswerDash
CloudEngage
Improve your customer experience and cut support costs by 30% - 50%. Customers no longer need to leave the page to get smart, instant answers to their questions. AnswerDash AI predicts user needs and presents Q&A that is contextual to the webpage or personalized to the user. Now your customers can get instant answers without submitting a ticket or starting a live chat. Predict user queries based on webpage content or user profile. -
30
gxCommerce
gxCommerce
Sign in and work from anywhere. Your sales, product and reports are always available, always safe, and always up to date. gxCommerce point of sale works on iPad, Android, Mac or PC. All you need is a browser. It may even work with your POS hardware you already own. Our point of sale is compatible with the gxCommerce system. Your point of sale terminal is not fully integrated into your accounting, support, and more applications.Starting Price: $24.99 per month
