Audience
Companies and enterprises looking for a help desk solution to improve their services
About ACANOTION Help Desk
At Help Desk Software Australia, we believe in delivering software that is well structured, functional and easy to use providing quality management of your data. We aim to deliver powerful, functional and targeted software for business and Government, backed by leading-edge research into what can really make the most difference to your daily tasks. Help Desk Software Australia provides software solutions to major public and private listed corporations and well known SME's in Australia and in many countries around the world. We aim to deliver powerful, functional and targeted software for business and Government, backed by leading-edge research into what can really make the most difference to your daily tasks. Help Desk Software Australia provides software solutions to major public and private listed corporations and well known SME's in Australia and in many countries around the world.
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Pricing
Starting Price:
$995.00
Integrations
No integrations listed.
Company Information
Help Desk Software Australia
Australia
www.helpdesksoftware.com.au
Videos and Screen Captures
ACANOTION.HelpDesk-Main
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Product Details
Platforms Supported
Windows
Training
Documentation
In Person
Support
Phone Support
Online
ACANOTION Help Desk Frequently Asked Questions
ACANOTION Help Desk Product Features
Help Desk
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
IT Asset Management
Supported
Interaction Tracking
Supported
Knowledge Base
Supported
Multi-Channel Communication
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Alerts / Escalation
Not Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Incident Management
Not Supported
Known Issue Management
Not Supported
Live Chat
Not Supported
Multiple Brands / Products
Not Supported
Ticket Management
Not Supported
