Best Customer Service Software - Page 14
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Compare the Top Customer Service Software as of June 2026 - Page 14
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1
Quick Hub
CloudPeak Technologies
Quick Hub levels the playing field by giving local retailers, service pros, and agencies the same marketing firepower Fortune 500 brands enjoy without the price tag or complexity. In one intuitive dashboard you can: 🔔 Launch multichannel campaigns (SMS, Email, WhatsApp) 🤖 Spin up AI agents that write social posts & ads automatically 🗓️ Drag-and-drop a month of content onto a cross-platform calendar ⭐ Capture 5-star reviews and reply in-app 📺 Run geo-targeted social and Connected-TV ads 📊 See real-time ROI, foot-traffic spikes, and campaign health scores Quick Hub integrates with Square, Meta, Google, WhatsApp, Zapier, and more so setup takes minutes, not months.Starting Price: $20/month -
2
DaySmart Appointments
DaySmart Software
Now more than ever, businesses are turning to online booking – and we’re here to help. DaySmart Appointments is used daily by thousands of businesses, institutions, and agencies of all sizes to increase customer engagement and automate administrative tasks. Our easy-to-use appointment scheduling software for small to midsize businesses is designed to streamline the online booking process and simplify day-to-day operations for smaller teams. We help enterprise businesses improve operational efficiencies and the customer experience with our secure, comprehensive online appointment scheduling solution. Whether you’re growing a small business or a multinational corporation, our platform is designed to scale with you. We’ll work with you to meet the specific needs of your business with our highly configurable scheduling system. With a customer satisfaction rating consistently above 95%, our support team is responsive, knowledgeable, and ready to help.Starting Price: $99.00/month -
3
Oreka TR
OrecX
OrecX's audio capture platform was founded on the principles of openness, transparency, and collaboration – creating strategic, economic and technical benefits for its users, with millions of end points spanning the globe. Our flagship software, Oreka TR (total recorder), includes all of the call recording capabilities you will need, at about half the cost of competing call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto tagging (for speech analytics and phrase spotting) and so much more. Using any third party speech analytics or phrase spotting tool, auto tagging from your total call recorder system enables you to choose certain red-flag phrases (such as “can my order” or “not happy”) to have the recording system automatically track. -
4
REVE Chat
REVE Chat
REVE Chat, a chat widget and live chat software online, is installable on business websites and ideal for small to mid-sized companies in different industries. REVE Chat key features include voice calls, live chat, visitor queuing, analytics, and proactive chat. With REVE Chat's proactive chat feature, users can set messages to appear from predetermined visitor actions. REVE Chat's chat window is also customizable to fit the company's branding. -
5
WorkRamp
WorkRamp
WorkRamp is a modern training platform that enables companies to effectively onboard, train, and track their employees. Through self-guided activities, personalized testing, and interactive certification exercises, WorkRamp allows companies to build custom training that meets the needs of each team and department. WorkRamp is ideal for companies of with 50-500 employees who seek to reimagine employee training. Click on the free trial link above to join the ranks of Square, Intercom and Paypal. Bridge the gap between strategy and execution with WorkRamp. WorkRamp is an enterprise training and enablement software that helps companies perform at their highest levels. With WorkRamp, employees can become more productive through structured activities, shadowing, and interactive certification exercises. It offers deep integrations with existing tools like Zendesk, HRIS, Slack, and SFDC.Starting Price: $20.00/month -
6
Kaseya BMS
Kaseya
Kaseya BMS is a next-generation Professional Services Automation (PSA) software designed to boost productivity by simplifying IT service delivery and business operations. It provides a single console to manage ticketing, project and task management, billing, quoting, and remote support. With AI-powered tools for faster ticket resolution and integrated documentation, Kaseya BMS helps IT teams streamline workflows, improve collaboration, and deliver exceptional customer service efficiently. -
7
HelpCrunch
HelpCrunch
Start live chatting with your visitors and customers now. Convert more leads, drive sales and provide faster customer support with the most customizable widget. Instantly boost visitor to lead conversions on your website. All you need is a modern live web chat with automated greeting messages. Pre-qualify your leads by automatically collecting their contact info and messages. You can reply to them right away or when your team is back online. Increase your support team’s productivity with Help Desk features deeply integrated into HelpCrunch Live Chat. One support agent can simultaneously handle up to 5 chats with customers. Localize your chat widget for different markets, customize its size & color, change button style, wallpapers, and more - make it suit your unique brand perfectly. Respond faster with pre-made answers to common questions.Enable sound, browser, email, Slack alerts. Never miss a word.Starting Price: $12 per user per month -
8
Manavate
Manavate Ltd
Manavate is a cloud based management system that makes it infinitely easier for you to run your business. Say goodbye to hours lost on phone calls and emails that too often lead you away from efficiency and towards chaos. Sign up for a free trial and enjoy all the benefits Manavate has to offer.Starting Price: $29.00/month/user -
9
QLess
QLess
QLess specializes in queue management and appointment scheduling software. Through queue management software, customers are empowered to wait wherever they want: at home, work, or even Starbucks – instead of a crowded lobby. To begin, customers join a virtual queue online. They are given a wait time forecast and timely notifications alert customers as they move to the front of the queue. With appointment scheduling software, customers book an appointment for a future day and time. Meanwhile, you are able to accept walk-ins as schedule openings occur. As the time of the customer’s appointment approaches, QLess automatically places the customer in the virtual queue of your software. Interactive appointment scheduling software offers bi-directional communication, connecting your staff with customers. If a customer is running late, they can request more time. Likewise, your staff can notify the customer if your office is behind schedule.Starting Price: 500.00/month -
10
CentraHub CRM
CentraHub
#1 Custom CRM Software for Businesses. Boost your Growth by Automating Sales, Marketing and Service. Sales force automation tools to track, monitor and manage pipeline. Close more customers efficiently. Marketing automation platform for converting leads to sales with campaigns, email and more. Customer service platform for ticket management with SLA's across assets and service classes. Automate sales and lease of real estate assets intelligently with site visits, reservations bookings and possession. Reduce cost & equipment downtime while increasing team productivity with enterprise facilities & asset management. Dealership Management System (DMS) for simplified automotive inventory, marketing, sales and service management. Automate asset lifecycle across procurement, inventory tracking, transfers, maintenance and retirement of assets. Manage customers effectively with smart analytics for profiling, loyalty, trend analysis and order fulfillment.Starting Price: $10 per user per month -
11
Totango
Totango
Totango is a customer success platform built to help businesses streamline operations, drive retention, and scale revenue without limits. Designed for cross-functional teams, it unifies customer data, health insights, and engagement tools into one connected system. With flexible dashboards, automated workflows, and best-practice playbooks, teams can efficiently manage complex accounts and multi-product environments. Totango equips organizations to understand customer health in real time, proactively reduce churn, and deliver value at every stage of the journey. Its enterprise-grade security ensures data remains protected while teams execute at scale. As companies grow, Totango adapts with them, supporting thousands of customers through digital programs or high-touch strategies. -
12
ServiceNow
ServiceNow
Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the IT, Employee, and Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.Starting Price: $100 per month -
13
Rendezvous Appointment Book
Cape International Advisors
Rendezvous mimics how appointments are typically scheduled using a traditional week or day planner. There are many calendar apps for the iPhone and iPad and all of them can be used as an appointment book, but because all of these apps include far more features that are just not needed to keep a simple appointment book, they can be overwhelming and carry a monthly fee. Rendezvous is ONLY an appointment book; nothing more. So, it’s easy to learn. But to further assist in making your transition to Rendezvous smooth, this site explains all the features and how to use them.Starting Price: $9.99/one-time/user -
14
Ideagen Qadex
QADEX
Food Safety Software enabling cost-effective transformation of food safety, NPD, customer complaints and supply chain transparency. Save time and complete consistent, auditable risk assessments of products & suppliers; our food safety software includes horizon scanning and VACCP/TACCP. Be audit-ready 24/7 and never receive an audit non-conformance, guaranteed. Transform specification management for raw materials, and finished products and answer product queries instantly. Automate supplier quality monitoring or internal non-conformance management with automated workflows to ensure prompt closure of non-conformances. Let our team manage the entire complaints process using market-leading software to save time, money and improve customer service. Deliver new product launches faster, better, together while ensuring that all safety, quality, legality and profitability requirements are met. -
15
Smart Scheduling
Smart Scheduling
Don’t spend your day on the phone, our unique online booking system allow customers to make and change appointments from the comfort of their own computer. Managing your appointments has never been easier. Our simple drag & drop calendar lets you quickly add appointments, change times or assignments, and see the full schedule at a glance. Enter your employees’ schedules and add or edit services with just a few clicks. The online booking system updates in real-time, so you always know who’s working and what customers are scheduled. Designed to run on any platform, mobile device, tablet, or computer. We’re web-based, which means that there’s no need to install an app or download any software. With Smart Scheduling, you’ll never miss a booking again. Offer more personalized service by tracking all your clients’ details, including past appointments, preferences, contact info, and more.Starting Price: Free -
16
Repsly
Repsly
Repsly’s retail execution platform empowers CPG field teams to improve field sales performance, merchandising execution, and promotion compliance by connecting them with the data and tools they need to work more intelligently in their accounts. Repsly’s configurable platform equips field teams with solutions for scheduling, ordering, data collection, time and mileage tracking, sales performance reporting, and more. But what makes us truly unique is our approach to data: The Repsly platform combines data on shelf-level execution, team activity, and sales velocity to help field teams make smarter decisions that maximize their impact. Informed by over a decade of experience helping CPG teams drive smarter execution in the field, today Repsly users complete more than 5 million in-store activities every month in 80 countries around the world. -
17
Harmonizely
Harmonizely
Save time and avoid unnecessary emails. Boost engagement and conversion rates. Allow the invitees to choose from available meeting times. No action is needed from your side. Just send an invitation link. Connect Google, Outlook/Office 365, iCloud, Zimbra, Zoho, and other CalDAV solutions. Choose an all-in meeting scheduler to rule them all. Access all meetings and calendars from one scheduling app. Save time and avoid confusion. Integrate Harmonized with other popular platforms. The list of integrations includes Slack, MailChimp, Google Sheets, Pipedrive, WordPress, and many more! Our Zoom, Microsoft Teams, Whereby, Kopano Meet or Google Meet integration generates a unique video conference link for every meeting. Most meeting scheduling apps work with the most popular calendars only, such as Google Calendar, iCloud, or Office 365. Harmonizely, on the other hand, is a comprehensive scheduling tool. It supports a wider range of calendars, including Zimbra, Zoho, Fastmail, etc.Starting Price: $7 per month -
18
Botmind
Botmind
Botmind is a SaaS solution that helps companies deliver a better customer experience by automating responses to frequent requests through hybrid agents, combining artificial intelligence and human intervention on the same channel. Order tracking, appointment scheduling... Botmind allows to improve customer relationships and plugs directly into existing tools (Zendesk, Front, Intercom...). The objective is to maximize your return on investment: - The ROI in terms of customer experience: Answer faster and always right (+26% satisfaction). - The ROI in terms of employee experience: No more dealing with non-value added issues. - The financial ROI: Reduce the cost of customer support processing between 50% and 90%. Advantages of Botmind - 90 pre-recorded responses - Reduces the cost of the support by 90%. - Answer your customers in less than a second -
19
VNC Connect
RealVNC
VNC® Connect is screen sharing software that lets you connect to a remote computer anywhere in the world, watch its screen in real-time, and take control as though sitting in front of it.Starting Price: $40 per user per year -
20
Fons
Fons
Writing invoices, chasing payments, rescheduling via countless emails, bookkeeping with spreadsheets, juggling multiple platforms...forget that! Fons turns hours of admin work into a few taps of an app. So you can focus on teaching, free up your time, and keep your sanity while getting paid predictably. Leave the old "invoice and pray" method in the dust. With automatic billing you get paid on time, every time, while saving time. Use one billing option or all of them! Make your booking process a breeze with personal booking links, manual scheduling features, and recurring appointments you can set and forget. (Don't actually forget them, though!) Fons gives you the tools to run your business like a pro & make a better living while retaining your soul and sanity. Your Fons membership comes with a free listing in the Marketplace, helping you get found when customers search online for businesses like yours. -
21
HelpShelf
HelpShelf
HelpShelf connects the support tools and resources you're already using, and combines them into one single widget. Less clutter in your navigation bar; one single, easy to find destination for your customers to rely upon. Reducing support requests is all about surfacing the right content at the right time. Simply connect the resources your company uses, and HelpShelf will do the rest. Your SaaS or web app probably contains dozens of pages. HelpShelf learns what people are searching for and consuming on each page and and then optimises content suggestions for your future users.Starting Price: $25 per month -
22
Swell
Swell CX
Turn customers into a marketing machine. Earn more five-star reviews, get found in local search, get more customers, and chat/engage customers. Turn texts and emails into trustworthy reviews. Learn how customers feel and improve customer service. Turn new reviews into higher search rankings and more customers walking in your door. Turn customers into raving fans. Chat with them and solicit reviews and feedback in one view. Swell is the #1 growth platform for local businesses. -
23
Loop Email
Loop Email
Its hard being productive when you spend half your time reading emails, and the other half flipping between platforms to tell your team about said emails. You need a single app thats going to help you move faster and keep everything and everyone on the same page. As a collaboration hub, Loop Email connects your team so you can chat, exchange files, and manage shared inboxes easily. It brings messages, emails and files in one app. Loop Email helps teams connect, collaborate and communicate all in one place. Available for Mac, Windows, iOS & Android.Starting Price: $8 per user per month -
24
Helpninja
Helpninja
HelpNinja was created for small businesses that need a simple helpdesk system with affordable pricing. Some helpdesk they start simple but then it gets bloated to serve bigger customers or they add too many features and increase the cost. We felt there was a need for a help desk that stays simple and has the same affordable pricing focussed on small businesses that don’t have too much funding. With traditional emails we get the whole dump of emails and we either keep them unread or it gets lost in reading and we don’t have a clear view of conversation which needs attention and which are completed from our side. With HelpNinja, you can close the conversation once a reply is sent and it reopens when a reply comes in. One place to handle all your social messages with the help of your whole team. You can manage Twitter mentions and Facebook messages from a single place.Starting Price: $29 per month -
25
Kore.ai
Kore.ai
Kore.ai is an enterprise AI platform that enables organizations to build, deploy, manage, and optimize AI agents for customer service and employee productivity use cases. Its Agent Platform, known as Artemis, provides the foundation for creating AI-powered applications, intelligent workflows, and enterprise-grade automation solutions. The platform includes pre-built applications for industries such as banking, healthcare, retail, human resources, recruiting, and IT support. Organizations can also leverage AI agent builders, enterprise search, orchestration tools, and marketplace integrations to accelerate development and deployment. Kore.ai is designed to support large-scale enterprise environments with strong governance, administrative controls, and integration capabilities. By combining AI agents, automation, and business process intelligence, Kore.ai helps enterprises improve operational efficiency and customer experiences. -
26
Starfish Reviews
Starfish Reviews
Customize Your Funnel with the familiar WordPress interface! Install on your own WordPress website. That means you control the data and is why Starfish is so much cheaper than alternatives. Send Your Funnel URL to all your clients, followers, or customers. Using your email newsletter app, CRM, etc. Funnel Encourages Reviews by sending positive clients to give a review. Watch The Reviews Roll in and your overall rating improve! It’s powerful, online marketing that improves SEO, reputation, and influences potential customers to buy from you instead of the competition. Starfish Reviews Makes Review Generation and Marketing Affordable to Everyone!Starting Price: $19 per month -
27
Aisera
Aisera
Aisera stands at the forefront of innovation, introducing a revolutionary solution that redefines the way businesses and customers thrive. Through cutting-edge AI technology, Aisera offers a proactive, personalized, and predictive experience that automates operations and support across various sectors, including HR, IT, sales, and customer service. By providing consumer-like self-service resolutions, Aisera empowers users and drives their success. Unleashing the power of digital transformation, Aisera accelerates the journey towards a streamlined future. By harnessing user and service behavioral intelligence, Aisera enables end-to-end automation of tasks, actions, and critical business processes. Seamlessly integrating with industry-leading platforms such as Salesforce, Zendesk, ServiceNow, Microsoft, Adobe, Oracle, SAP, Marketo, Hubspot, and Okta, Aisera creates exceptional business value. -
28
HaloITSM
Halo Service Solutions
Empower your IT team with a single all-inclusive cloud platform, designed for ITIL-aligned service delivery. Transform legacy ways of working into modern intuitive workflows, empowering teams to deliver excellent service to customers and employees repeatedly. Standardize your processes and gain valuable analytics to align IT to the business needs in a single all-inclusive, unlimited ITSM software solution. Centralize your workflows, create a single space for your ITSM software. HaloITSM blends ITIL best-practices with a fresh, flexible approach so you can improve your service management whilst maintaining an outstanding user experience. Customers worldwide across numerous sectors rely on HaloITSM to drive their IT Service requirements. See how they have transformed their daily processes with our case studies.Starting Price: $49 per user per month -
29
Sinch Engage
Sinch
Sinch Engage is your all-in-one platform to leverage WhatsApp, Facebook Messenger, Instagram Direct Messaging, Apple Messages for Business, Telegram, Viber and Webchat easily and professionally for marketing, sales, and customer service. Rely on our official partnerships with all relevant messaging apps, a 100% privacy compliant platform and a large global team of experts available 24/7.Starting Price: 499€ per month -
30
REVIEWS.io
REVIEWS.io
Review collection is not rocket science. After all, all we do is help you collect video, photo & text reviews from your customers. We then display these reviews on Your Site, on Google and on your Social Media platforms. By displaying genuine reviews most of our clients see an uplift in conversion within a few weeks. Last year we launched four new features including, SMS collection, video reviews, social proof & influencer. None of them cost our clients a penny extra. Fully customized, branded email review collection gives your customers a simple way to leave feedback, without logging in. Give multiple ways to write reviews with SMS, Facebook, Live Chat and In-store review collection. Useful, engaging and well-designed emails produce better conversion rates. We give you the power to fully brand your customer emails with our handy WYSIWYG editor, or you can delve into the code for full customisation.Starting Price: $89 per month
