Best Customer Engagement Software - Page 8
View:
Compare the Top Customer Engagement Software as of April 2026 - Page 8
Sort By:
-
1
LiveWorld
LiveWorld
Boost brand engagement in social media by tapping into loyal customers with authentic voices. Increase campaign performance and boost engagement with interactive content, eye-catching images and peer-to-peer conversations. Inject contextually relevant emotional arguments articulating the voices or rare diseases to HCP specialists with social media. Increase campaign performance and boost engagement with interactive content, eye-catching images and peer-to-peer conversations. Inject contextually relevant emotional arguments articulating the voices or rare diseases to HCP specialists with social media. -
2
Cygneto Mobile Ordering
Cygneto Apps
With Cygneto Mobile ordering we have our mobile app as well as the web-based backend to update products, add and manage new products and having the complete database of customers and transactions. We also started to promote our entire store through various marketing channels and are getting tremendous results. The user needs to register once and can log in later either using Facebook or their email id. All new branding activities as per your business. The app and the web dashboard is customized as per your business. Date wise order listing and the complete list of orders placed along with payment status gets displayed. Easy navigation with the proper division of categories & subcategories. Date-wise order listing and the complete list of orders placed along with payment status gets displayed. The app supports multiple payment gateway integrations along with COD. -
3
Eltropy
Eltropy
Integrate Digital Communication with your existing workflow. Eltropy mirrors the same workflow that customers’ different departments already have in place. We are passionate about automation and provide a wide range of Text Messaging templates that can be scheduled and personalized depending on the use case and recipient. Collections teams can send automated reminders via Text Messaging when loan payments are due. Set it and forget it and include a secure link so that customers can make immediate payments. Send automatic anniversary and birthday messages via Text Messaging to customers. This personalized touch goes a long way towards building lasting relationships. Send confirmations via Text when documents are received and approved. We are a Secure and Compliant All-In-One solution, pre-integrated with your Core, LOS, Collection, and other systems for Inbound and Outbound Texting. Seamlessly add Secure Chat, Video, Voice, CoBrowse, and Conversational Bots to your member and customer. -
4
MessageGears
MessageGears
Use your modern data warehouse to power customer engagement and cross-channel marketing, opening a world of new possibilities for relevant, timely, personalized messaging that yields real results. Use all the data you have, not just what you’ve copied to your marketing cloud. Eliminate wasteful spending and send better messages across channels. MessageGears uses your data where it lives in the format it’s already in, giving you a full suite of enterprise marketing tools at a significantly lower cost of a typical marketing cloud. MessageGears Segment combines the power of an intuitive drag-and-drop segment builder with a segmentation engine that runs as fast as your data warehouse. MessageGears Message allows you to use any available data in any format to personalize messages to each of your customers at a scale that other email marketing providers can’t achieve. -
5
Content Guru storm
Content Guru
storm® is Content Guru’s cloud-based Customer Experience (CX) platform designed to deliver seamless, omni-channel customer engagement at scale. It unifies voice, digital, data, and AI-driven experiences into a single, intuitive interface. The platform enables organizations to manage complex customer journeys without complexity or heavy coding. storm® supports high-volume, mission-critical contact centers and is trusted by emergency services worldwide. Modular by design, it allows businesses to select only the CX capabilities they need. Integrated AI, analytics, and data orchestration tools empower agents with real-time insights. storm® helps organizations improve scalability, reliability, and customer satisfaction across every interaction. -
6
Resulticks
Resulticks
Resulticks empowers brands to create data-driven communications to their audiences and drives business decisions through its award-winning, AI-powered big data cloud solution. Supported by the world’s first customer data blockchain, Resulticks unlocks incredible digital transformation possibilities by delivering the full 360° view of the customer through data consolidation and omnichannel orchestration. Totally integrated, built and proven to scale, Resulticks brings together a powerful audience data platform, true omnichannel orchestration, and advanced analytics in one intuitive, flexible solution that delivers measurable business results through individualized, real-time communications. Resulticks’ omnichannel audience data management platform doesn’t just integrate all your data. It is the integrated, scalable engine that transforms, augments, and activates big data to achieve a single, real-time customer view, enable sophisticated segmentation and personalization. -
7
Ecrion
Ecrion Software
The smart, modern solution for better customer experience. At first, Customer Communication Management seems like a simple concept. But when a business considers all of the different types of communications they send (such as sales quotes, contracts, invoices, statements, collections letters, product announcements, promotions, appointment reminders, and so on), the channels available to them (print, email, online interactive documents, text messages, push notifications, etc.), the chosen languages of their customers, along with their preferred formats, channels, and tone (casual or formal), effective communication quickly becomes a difficult challenge. Ecrion’s document automation software streamlines the production and distribution of business-critical documents in a flexible and scalable environment. Workflow rules simplify and accelerate complex processes—whether manual, fully automated, or somewhere in between—to ensure consistent, quality and controlled communications. -
8
WalkMe
WalkMe
Empower users to keep pace with technology by enabling true digital adoption. WalkMe’s Digital Adoption Platform (DAP) makes it effortless to use any software, website, or app. Combined with proactive, step-by-step guidance, our comprehensive solution analyzes and automates processes so users can complete tasks easily in the moment of need. -
9
Funding Gates
FundingGates
Receivables management platform that optimizes your workflows with powerful, integrated features. Create effective workflows, collaborate with your team, follow up better, get paid sooner, increase your cash flows. Bring your team together on a single platform, around a workflow that works for your business. Assign accounts to different roles, streamline follow-up campaigns, view and track performance at all levels of your team. Accelerate your order-to-cash cycle by up to 5x using innovative tools built-in within FG Receivables Manager. Turbo-charge your team’s efficiency and don’t let past due accounts keep your business from reaching new heights. You deserve to get paid. Powerful Reporting & Analytics -- Analyze your account history, generate smarter interactive reports, and user Funding Gates to easily prioritize customer accounts. Funding Gates proactively monitors your receivables and recommends who you should contact next. Eliminate Notepads and Spreadsheets. -
10
Hearsay
Hearsay Systems
Hearsay Systems is reinventing the human-client experience in financial services. The Hearsay Client Engagement Platform empowers over 200,000 advisors and agents to authentically and intelligently grow business relationships by proactively guiding and capturing the last mile of digital communications. The world’s leading financial firms—including New York Life, Morgan Stanley, Charles Schwab, and Ameriprise—rely on Hearsay’s SaaS platform to scale their reach, optimize sales engagements, and deliver exceptional client service in a consistent and compliant manner. Hearsay is headquartered in San Francisco, with globally distributed teams throughout North America, Europe and Asia. -
11
Touchpoints
Touchpoints Technology
We Help Businesses Increase Their Customer’s Average Spend by 300% Research shows that repeat customers spend 300% more than one-time buyers. Repeat customers are also more likely to trust your recommendation to buy your more expensive products, services or memberships. Most franchises don’t know how the majority of their customers really feel about them because of the 20% rule. When asked to go to an online review site to write a review about their experience, close 20% will respond. So we asked why! What we uncovered was your customers did not want to go online to tell online strangers about their experience at your business. It’s impersonal. It’s time to be more personal. If you asked your customer to give you feedback on how you did, closer to 80% will respond. Why? Because it’s personal and relational. Our platform captures the sentiment of the 80%, letting you know how your business stands with your customers.Starting Price: $195 per month -
12
Interactions Intelligent Virtual Assistant
Interactions
Effortlessly connect with your customers — when, where, and how they want. With Interactions Intelligent Virtual Assistant, it’s easier than ever for you and your customers to interact and get things done. By combining the latest Conversational AI technologies and human understanding, we’re changing what it means to provide excellent customer engagement. Our Intelligent Virtual Assistant lets your customers speak or text naturally and in their own words, creating an effortless customer experience from start to finish. An Intelligent Virtual Assistant, or IVA, provides modernized customer care that’s not just conversational, but also personal. With Interactions IVAs, powered by Conversational AI, customers can speak naturally just as they would with a human, reducing the frustration commonly associated with typical automated solutions. Even with background noise, accents, and poor connections, Interactions IVAs can still accurately hear what customers are saying. -
13
Bespeak
IgniteTech
Maximize and grow returns at every point across the customer journey. Develop loyalty programs that drive incremental revenue through automated customer interactions. Bespeak helps small and medium businesses harness the power of mobile to maximize existing customer relationships. Increase in-person sales while quickly pivoting operations to limit in-store contact. Build out your customer database of mobile phone numbers to create more opportunities for response, interaction and ROI. Showcase specials, events and new products to drive revenue and continually increase your engagement with customers. -
14
eGain Solve
eGain
eGain Solve™ is the industry’s leading omnichannel customer engagement software suite. Rated #1 by analysts and trusted by some of the biggest brands in the world, eGain Solve helps businesses design and deliver smart, connected customer journeys across social, mobile, web, and contact centers. You can sell smarter, serve better, and know more. eGain Solve™ is the industry’s only unified customer engagement and knowledge management software suite. It consists of modular, best-of-breed applications built on a one-of-a-kind customer engagement hub platform, eGain CEH™ Platform, that combines 360-degree customer context, intelligent process guidance, and actionable knowledge to enhance every customer interaction. Moreover, the web-services-based architecture of the platform enables rapid innovation and extension of customer engagement capabilities. -
15
Lumavate
Lumavate
From pre-built templates to countless integrations, we drastically shorten your speed-to-market. Your customers have unbelievably high expectations, and the old-school method of building digital experiences can’t keep up. That’s why you need a platform that makes it easy to create engaging and highly-personalized digital experiences. Seamlessly integrate your existing tech stack with Lumavate to power engaging and data-driven digital experiences for your customers, employees, and partners. -
16
Toonimo
Toonimo
Rethink Your Employee Training Program. Train your employees with a step-by-step, personalized, online training program. Lower your training costs and Increase your team and employee productivity. Employee Training is Effective When it’s Simple and Engaging– Build a personalized training plan for each group of employees by guiding and supporting them in real time. Cut Your Valuable Training Time and Reduce Costs– Transform your face-to-face corporate training to online engaging training, while cutting training costs. Measure and Analyze Your Training Program– Get online training program status and feedback at every step. You can access aggregated analytics within every custom training program, with each training walkthrough. -
17
UrbanBuz
UrbanBuz
Bring all your customer touchpoints to one central platform through our extensive API. Bridge the gap between online and offline, make customer service part of the customer journey and much more. Define what data to collect by brand and by channel to make sure you only collect data that is relevant to the customer’s interaction with your business. Automatically generates personalized microsite per customer thus enabling the customer to view history, vouchers, offers, benefits, update profile, and much more. Give customers access to their data anytime and anywhere in a secure and convenient manner. Track how many new customers have signed up by country, brand, branch, and channel. Set KPIs for your staff to link customers to transactions and monitor the progress in real time. View full demographics of your customers by country, brand and branch based on the data collected.Starting Price: $150.00/month -
18
SessionM
Mastercard
SessionM's customer engagement and loyalty platform powers personalized and rewarding experiences for the world's largest brands, specializing in Restaurants, Retail, Consumer Goods and Travel. Craft a differentiated loyalty experience to drive high value customer behaviors while gaining valuable information on customer analytics and preferences. Flexible functionality enables the creation of unique loyalty programs and personalized experiences. Win critical moments by responding to customer signals at any time, across any channel. Fusing machine-learning, real-time decisioning with an ability to engage with customers across any channel to deliver smarter customer interactions and engagements. SessionM’s technology gathers real-time and batched first party data across multiple channels to build a database of individual 360-degree customer profiles that become actionable to all systems. -
19
Dropcountr
Dropcountr
Dropcountr delivers simple but powerful water analytics and customer engagement software which is compatible with all meters, regardless of manufacturer or read interval. Utilities use Dropcountr CLEAR to better understand customer behavior, address indoor/outdoor water efficiency budgets, respond to service requests and engage with customers cost-effectively using modern communication channels. Homeowners use Dropcountr HOME as a customer portal to better understand and manage personal water use, compare usage to their neighbors, reach goals, and access valuable rebates and utility announcements. Cloud-based data analytics and customer engagement. Dropcountr translates data generated by water meters into actionable information for utility staff and their customers. Connect with your customers on the technology they prefer. Reduce your customer service call volume. Automate alerts and transition to digital communications. Meet customer expectations and increase satisfaction. -
20
Hey,Listen!
Ursa Minor
What does the app do? Hey,Listen! allows companies to get ideas and feedback from their clients in a super easy way. The clients can leave ideas, comment on them, and like them, so the company knows which ideas are the most popular among its users. Why do you need it? You most certainly need it if you are a company that needs to quickly gather feedback from their customers/users, or find out which features/ideas are liked the most among the clients so they can be implemented first. Who is it for? Small businesses, software developers, marketers/product managers. What makes it stand out from the crowd? It's a super easy to set up tool (sign up, create a board, and send the link to your clients). We only focus on getting feedback from the clients. What's next? If the project picks up, we will be listening to our clients in what they want next :) But for now we have the roadmap view, idea search, and ideas grouping planned. -
21
True Lark
True Lark
Grow, retain, and engage your customer base instantly with 24/7 coverage. It is fully automated so you can get back to what matters most. True Lark (formerly FrontdeskAI) offers an AI assistant named Sasha. Sasha responds to your missed calls via text with quick-empathic responses 24/7. And it’s all fully automated, so you don’t have to lift a finger. Technology that matches how you run your business, not the other way around. Freedom to structure your business your way. Sasha manages your website to help answer questions, book classes or appointments, and connect with new clients. Increase revenue and retention by matching clients with the right pricing option and service in your brand's unique voice.Starting Price: $199 per month -
22
Upland Rant & Rave
Upland Software
Respond to customer feedback and close the loop efficiently with real-time alerts. See what customers are saying with data analysis, visualizations, and taxonomies tailored to your organization. Collect, analyze, and act on internal feedback to create champion employees that thrive on keeping customers happy. Create a seamless delivery process with proactive communications. Reduce call center volume and create a culture of customer care. Reduce operational cost with a digital-first approach. Easily capture multi-channel feedback from any point in the customer journey. Reduce cart abandonment and hear the voice of the ‘silent shopper’ with listening posts. Prevent churn and make service improvements with real-time feedback. Address tenant needs faster while reducing the volume and complexity of complaints. Reduce inbound calls and keep customers informed with proactive communications. -
23
Salespulse
Questback
Gain a toolset for effectively managing sales and coaching employees toward better results. We uncover patterns across your sales team to ensure these key goals are being met. Engage your customers during the sales process with automated feedback. Unlock your customers’ true perceptions to refine your sales strategy and ensure success by exceeding their expectations. Uncover a deeper level of knowledge about your sales reps and their way of engaging your customers. Use this knowledge to generate higher quality offers and increase overall hit rate. Identify sales best practice and question sets. Discover the most important tasks that your sales team needs to execute in a sales meeting. Implement Salespulse and train your management and internal team.Starting Price: $18.00/month/user -
24
tts provides corporate digital user adoption and learning solutions which, by enables rapid adoption of complex processes and supporting technologies from SAP, Oracle, Salesforces, ServiceNow, Microsoft 365 and many others. This help companies move away from stockpiling knowledge and, instead, rely on “learning on demand” and performance support of the entire organisation whilst also shortening the time to derive a return on technology investment.
-
25
uptain
uptain
Fighting cart abandonment is costly, but means success for your online business. Skip the effort and go with us directly to success. So you can focus on your core business. Shopping cart abandonment affects all customer segments along the entire customer journey. Our software covers it all for you. With dynamic exit-intent Popups we prevent cart abandonment on all devices before they occur and thus increase the conversion rate for you. Our abandoned cart emails bring your customers back to the shop effortlessly so that your valuable existing customers are closely bound to you. With unobtrusive newsletter popups we convert more first-time visitors into loyal newsletter subscribers and valuable existing customers. With our software you have an effective, secure and attractively priced solution for more sales and fewer worries with your online shop. -
26
DataOceans
DataOceans
DataOceans is a leader in Customer Communications Management (CCM), providing data-driven, omni-channel communication solutions. We empower organizations to generate and deliver personalized letters, notices, and statements more efficiently - simplifying processes and supporting compliance efforts. Additionally, we help businesses better engage with customers through intuitive self-service portals that make billing, payment activities, and other self-service transactions more efficient. Drawing on over 15 years of experience, DataOceans has consistently delivered solutions to a wide array of organizations, spanning Fortune 500 corporations and innovative start-ups across the highly regulated consumer finance, credit union, banking, and healthcare sectors. By closely collaborating with client teams, we ensure the seamless implementation of solutions, fostering enduring partnerships. -
27
Otherlevels
Otherlevels
OtherLevels sports engagement platform is a real-time sport-powered customer engagement platform using game state, live odds and player behavior. OtherLevels intelligent messaging is a complete real-time multi-channel messaging platform powered by data and real-time events. Whether it is live in the moment sports action or the excitement of an increasing lottery jackpot, OtherLevels seamlessly creates personalized customer experiences combining multiple data sources, content libraries and player behavior, to maximize customer connection. Replace generic CRM lifecycle marketing with directly relevant high-impact sports, iGaming and lottery experiences. Data is at the center of all decisions, personalization and real-time messaging. Sophisticated event processing and external data feeds combined with player behavioral data, power and enhance both content creation and messaging delivery. The result, content rich engagement experiences that are super contextually relevant. -
28
Plexure
Plexure
Drive desirable outcomes, including increases in basket size, profitability, frequency of in-store visits, average transaction size, and propensity to purchase. We provide scalable solutions for a variety of brands in dynamic markets. Build rich customer profiles, utilizing our deep segmentation and targeting engine to execute next-level personalization and develop world-class loyalty programs. Utilize our suite of intelligence modules to create a cadence of ‘test, learn and optimize’ that ensures you’re solving business challenges and always one step ahead of the competition. Accelerate your digital transformation with our digital toolkit to harness all of your data, and a CMS to run personalized, high-volume, high-frequency marketing campaigns. For quick service restaurants, the pandemic dramatically accelerated the shift to digital experiences for everything from ordering to payment to personalized rewards. -
29
Camilyo Online in One
Camilyo
Camilyo is an all-in-one, omnichannel, white-labeled, integrated marketing platform, designed specifically for online service providers and their small and medium business clients, with a clear focus on capturing leads and transactions across multiple online channels. Camilyo combines an agency-grade multi-platform website builder, eCommerce, social network marketing, lead capture modules, CRM and a business dashboard, providing online service providers, big and small, with a fully integrated suite of digital solutions for use with their SMB client base. Monetize your IYP assets & become a trusted partner by helping your SMBs to take the lead online. Evolve from one-time, presence-focused website creation to ongoing delivery of online leads and transactions to your SMBs. Drive the small business digital revolution and capitalize on the huge opportunity it represents. -
30
MobileBridge
MobileBridge
The MobileBridge platform identifies the best moment and right location for interacting with each of your customers individually, to optimise their engagement. The “right time” is different for everyone so we optimise customer engagements based on a wide range of data from both online and offline sources, to be as accurate and timely as possible. This helps you to establish lasting relationships with your customers by enriching their customer experience. For you as a marketer the benefit will be a significantly better integration between online and offline worlds. Knowing where your customers are makes all the difference when targeting in realtime. Our proximity marketing means you communicate with your customers based on their location at any given time. The MobileBridge platform drives genuine two-way engagement between you and your customers. This is achieved via a combination of compelling content, delivered via the right message and interaction that rewards customers.
