Audience
Companies searching for a solution to bring all their customer touchpoints to one central platform
About UrbanBuz
Bring all your customer touchpoints to one central platform through our extensive API. Bridge the gap between online and offline, make customer service part of the customer journey and much more. Define what data to collect by brand and by channel to make sure you only collect data that is relevant to the customer’s interaction with your business. Automatically generates personalized microsite per customer thus enabling the customer to view history, vouchers, offers, benefits, update profile, and much more. Give customers access to their data anytime and anywhere in a secure and convenient manner. Track how many new customers have signed up by country, brand, branch, and channel. Set KPIs for your staff to link customers to transactions and monitor the progress in real time. View full demographics of your customers by country, brand and branch based on the data collected.
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The simple, smart, efficient & all-in-one UCaaS, Customer Engagement & Workforce Management Platform.
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Pricing
Starting Price:
$150.00/month
Integrations
No integrations listed.
Company Information
UrbanBuz
Founded: 2012
United Arab Emirates
www.urbanbuz.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Online
Phone Support
UrbanBuz Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Feedback Collection
Gamification
Community Management
Content Syndication
Live Chat
Video Content
