Audience
Companies of all sizes seeking a tool to respond to customer feedback
About Upland Rant & Rave
Respond to customer feedback and close the loop efficiently with real-time alerts. See what customers are saying with data analysis, visualizations, and taxonomies tailored to your organization. Collect, analyze, and act on internal feedback to create champion employees that thrive on keeping customers happy. Create a seamless delivery process with proactive communications. Reduce call center volume and create a culture of customer care. Reduce operational cost with a digital-first approach. Easily capture multi-channel feedback from any point in the customer journey. Reduce cart abandonment and hear the voice of the ‘silent shopper’ with listening posts. Prevent churn and make service improvements with real-time feedback. Address tenant needs faster while reducing the volume and complexity of complaints. Reduce inbound calls and keep customers informed with proactive communications.
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Integrations
Company Information
Upland Software
Founded: 2010
United States
uplandsoftware.com/rantandrave/
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Upland Rant & Rave Frequently Asked Questions
Upland Rant & Rave Product Features
Customer Engagement
Analytics
Supported
Feedback Collection
Supported
Gamification
Supported
Churn Management
Not Supported
Communication Management
Not Supported
Community Management
Not Supported
Content Syndication
Not Supported
Live Chat
Not Supported
Video Content
Not Supported
