Audience

Companies that want to convert feedback into satisfied customers and repeat buyers

About Touchpoints

We Help Businesses Increase Their Customer’s Average Spend by 300% Research shows that repeat customers spend 300% more than one-time buyers. Repeat customers are also more likely to trust your recommendation to buy your more expensive products, services or memberships. Most franchises don’t know how the majority of their customers really feel about them because of the 20% rule. When asked to go to an online review site to write a review about their experience, close 20% will respond. So we asked why! What we uncovered was your customers did not want to go online to tell online strangers about their experience at your business. It’s impersonal. It’s time to be more personal. If you asked your customer to give you feedback on how you did, closer to 80% will respond. Why? Because it’s personal and relational. Our platform captures the sentiment of the 80%, letting you know how your business stands with your customers.

Pricing

Starting Price:
$195 per month

Integrations

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Company Information

Touchpoints Technology
touchpointstechnology.com

Videos and Screen Captures

Touchpoints Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

Touchpoints Frequently Asked Questions

Q: What kinds of users and organization types does Touchpoints work with?
Q: What languages does Touchpoints support in their product?
Q: What kind of support options does Touchpoints offer?
Q: What type of training does Touchpoints provide?
Q: How much does Touchpoints cost?

Touchpoints Product Features

Customer Engagement

Content Syndication
Live Chat
Feedback Collection
Churn Management
Analytics
Community Management
Gamification
Video Content
Communication Management

Customer Loyalty

Member Portal
Membership Management
Corporate Memberships
Referral Tracking
Discount Management
Gift Card System
Rewards Management
Loyalty Card System
No-Card Loyalty System
Customer Activity Tracking
CRM

Marketing Automation

Customizable CTAs
Drip Campaigns
Dynamic Content
Sales Intelligence
Social Marketing
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Landing Pages / Web Forms
Lead Scoring
Search Marketing
Segmentation
Website Visitor Tracking