Audience

Product sellers (both e-commerce and in-store), Service Industry, Event Sellers, HR, CRM/POS Resellers

About CXONCLOUD

CXONCLOUD is a B2B SaaS built to create, manage & measure the end-end customer experience in simple clicks. One solution that offers unlimited customer feedback, booking, loyalty, awards, rewards, referral marketing, email automation and helps businesses deliver a consistent seamless experience on all customer touchpoints. CXONCLOUD not only improves search but also simplifies customer engagement may it be a booking or feedback. It understands customer sentiments, immediately acknowledges customer concerns automatically & alert the impending negative word of mouth. The all-in-one app automatically measures the loyalty factor of customers & has readymade loyalty campaigns to engage customers on email & social media. The inbuilt referral marketing campaigns can help small business get new referrals from existing loyal customers in simple clicks. The loyal customers can be rewarded with promo codes & QR codes with automatic list generations & rewards management modules.

Pricing

Starting Price:
$39.00/month
Pricing Details:
Premium Experience @ $39.00/month paid annually.
Collect in-store & e-Commerce feedback, measure customer loyalty, engage & reward loyal customers, send out proactive customer announcements & referral campaigns to spread the word of mouth in just simple clicks & fills.

Super-premium Experience @ $ 49 /month (paid annually)
Generate leads from all customer touch points, manage follow-ups, bookings, measure customer loyalty, engage & reward loyal customers, send out proactive customer announcements & referral campaigns to spread the word of mouth in just simple clicks & fills.

Enterprise Experience: Please email sales@cxoncloud.com
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

UNLOC Ltd.
Founded: 2009
London
cxoncloud.com

Videos and Screen Captures

Collect customer feedback

Collect customer feedback

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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

CXONCLOUD Frequently Asked Questions

Q: What kinds of users and organization types does CXONCLOUD work with?
Q: What languages does CXONCLOUD support in their product?
Q: What kind of support options does CXONCLOUD offer?
Q: Does CXONCLOUD have a mobile app?
Q: What type of training does CXONCLOUD provide?
Q: Does CXONCLOUD offer a free trial?
Q: How much does CXONCLOUD cost?

CXONCLOUD Product Features

Appointment Reminder

Appointment Scheduling Supported
Calendar Management Supported
Email Reminders Supported
Online Booking Supported
Recurring Appointments Supported
Rescheduling Supported
SMS Messaging Supported
Call Reminders Not Supported
Payment Reminders Not Supported
Two-Way Messaging Not Supported

Appointment Scheduling

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Recurring Appointments Supported
Group Scheduling Not Supported
Online Payments Not Supported
Room Booking Management Not Supported

Customer Experience

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Trend Analysis Supported
Knowledge Management Not Supported
Text Analysis Not Supported

Customer Loyalty

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
Corporate Memberships Not Supported
Loyalty Card System Not Supported
Member Portal Not Supported
Membership Management Not Supported

Email Marketing

A/B Testing Supported
Auto-Responders Supported
Customer Surveys Supported
Drip Campaigns Supported
Event Triggered Email Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
Artificial Intelligence Not Supported
CAN SPAM Compliance Not Supported
Dynamic Content Not Supported
Image Library Not Supported
WYSIWYG Email Editor Not Supported

Event Booking

Attendee Management Supported
Confirmation/Reminders Supported
Discount/Coupon Management Supported
Event Calendar Supported
Marketing Management Supported
Online Payments Supported
Online Registration Supported
Social Media Promotion Not Supported
Wait List Management Not Supported
Website Management Not Supported

Loyalty Management

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
Gift Card System Not Supported
Loyalty Card System Not Supported
Member Portal Not Supported
White Label Not Supported

Marketing Automation

A/B Testing Supported
Analytics / ROI Tracking Supported
Customizable CTAs Supported
Drip Campaigns Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Dynamic Content Not Supported
Sales Intelligence Not Supported
Search Marketing Not Supported
Segmentation Not Supported
Social Marketing Not Supported
Website Visitor Tracking Not Supported

Referral

Campaign Management Supported
Contact Management Supported
Employee Referral Management Supported
Feedback Management Supported
Lead Engagement Supported
Loyalty Program Supported
Rewards Management Supported
Affiliate Marketing Not Supported
Referral Tracking Not Supported

Retail Management

CRM Supported
Email Marketing Supported
Loyalty Program Supported
Multi-Location Supported
Reporting/Analytics Supported
eCommerce Supported
Commission Management Not Supported
Employee Management Not Supported
Mail Order Not Supported
Merchandise Management Not Supported
Order Management Not Supported
Purchase Order Management Not Supported
Returns Management Not Supported

Transactional Email

A/B Testing Not Supported
Contact Database Not Supported
Dynamic Content Not Supported
Email Monitoring Not Supported
Mailing List Management Not Supported
Reporting/Analytics Not Supported
Spam Check Not Supported
Template Management Not Supported