Audience

Any company that wants to improve user experience on their website or app

About Toonimo

Rethink Your Employee Training Program. Train your employees with a step-by-step, personalized, online training program. Lower your training costs and Increase your team and employee productivity. Employee Training is Effective When it’s Simple and Engaging– Build a personalized training plan for each group of employees by guiding and supporting them in real time. Cut Your Valuable Training Time and Reduce Costs– Transform your face-to-face corporate training to online engaging training, while cutting training costs. Measure and Analyze Your Training Program– Get online training program status and feedback at every step. You can access aggregated analytics within every custom training program, with each training walkthrough.

Pricing

Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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features 0.0 / 5
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Company Information

Toonimo
Founded: 2013
United States
www.toonimo.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Webinars
In Person
Support
Phone Support

Toonimo Frequently Asked Questions

Q: What kinds of users and organization types does Toonimo work with?
Q: What languages does Toonimo support in their product?
Q: What kind of support options does Toonimo offer?
Q: What other applications or services does Toonimo integrate with?
Q: What type of training does Toonimo provide?
Q: Does Toonimo offer a free trial?

Toonimo Product Features

Customer Engagement

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Multi-Channel Collection Supported
Text Analysis Supported
Trend Analysis Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported

Customer Service

Alerts / Escalation Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Supported
Self Service Portal Supported
Surveys & Feedback Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Queue Management Not Supported
Social Media Integration Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Digital Adoption Platforms

Audience Segmentation Supported
Content Creation Supported
Contextual Guidance Supported
Data Validation Supported
Launch Management Supported
Multi-Language Supported
Self Service Tools Supported
Surveys & Feedback Supported
User Onboarding Supported
In-App Training Not Supported

Personalization

A/B Testing Supported
Behavioral Targeting Supported
Campaign Segmentation Supported
Content Analytics Supported
Contextual Targeting Supported
Customer Profiles Supported
Experience Management Supported
Website Personalization Supported
Abandoned Cart Saver Not Supported
Account Based Marketing Not Supported
Recommendation Engine Not Supported

Product Analytics

Automatic Data Capture Not Supported
Real-Time Data Analysis Not Supported
User Segmentation Not Supported
Attribution Not Supported
Customer Journey Analytics Not Supported
Touchpoint Analytics Not Supported
Product Engagement Scoring Not Supported
Data History Retention Not Supported
Churn Reporting Not Supported
Data Export Not Supported
Data Labeling Not Supported
Customer Feedback Collection Not Supported
Customer Guidance Not Supported