Audience
Mid-sized to enterprise
About Simpo
Communicate with users right within your application. From automated announcements to in-app walkthroughs, Simpo lets you deliver training and knowledge directly to your users. No technical expertise needed. The independence and control you need to get things done quickly. Simpo is an easy-to-use tool that sits on top of your software and enables you to create, edit and deliver information in minutes. Push announcements, knowledge, and surveys to users directly inside the software they already use, at the point of need. No more hoping they open emails or retain hours of training. With Simpo, you can reduce the time and money it takes to manually train current and new users by automating the onboarding process and using step-by-step walkthroughs. Simpo lets you run surveys and measure NPS to understand sentiment and gather actionable feedback from users directly from within the software.
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Integrations
Company Information
Simpo
Founded: 2015
United States
www.simpo.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
24/7 Live Support
Online
Simpo Frequently Asked Questions
Q: What kinds of users and organization types does Simpo work with?
Simpo works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Simpo support in their product?
Simpo supports these languages: English.
Q: What kind of support options does Simpo offer?
Simpo offers support via 24/7 live support and online.
Q: What other applications or services does Simpo integrate with?
Simpo integrates with: Confluence, Google Workspace, HelpDocs, Microsoft SharePoint, and Slack.
Q: Does Simpo have a mobile app?
Yes, Simpo has a mobile app for Android, iPad, and iPhone.
Q: What type of training does Simpo provide?
Simpo provides training in the form of documentation, live online, webinars, and in person.
Simpo Product Features
Customer Engagement
Analytics
Supported
Churn Management
Supported
Communication Management
Supported
Community Management
Supported
Content Syndication
Supported
Feedback Collection
Supported
Live Chat
Supported
Video Content
Supported
Gamification
Not Supported
Customer Experience
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
Customer Journey Mapping Tools
Action Management
Supported
Behavioral Analytics
Supported
Collaboration
Supported
Data Import / Export
Supported
Surveys & Feedback
Supported
Templates
Supported
Attribution Modeling
Not Supported
Customer Profiles
Not Supported
Predictive Analytics
Not Supported
Digital Adoption Platforms
Audience Segmentation
Supported
Content Creation
Supported
Contextual Guidance
Supported
Data Validation
Supported
In-App Training
Supported
Launch Management
Supported
Multi-Language
Supported
Self Service Tools
Supported
Surveys & Feedback
Supported
User Onboarding
Supported
Onboarding
Task Management
Supported
Training Management
Supported
Course Management
Not Supported
Document Management
Not Supported
E-Verify / I-9 Forms
Not Supported
Electronic Forms
Not Supported
Electronic Signature
Not Supported
Employee Handbook
Not Supported
Employee Portal
Not Supported
File Management
Not Supported
Job Description Management
Not Supported
Orientation Management
Not Supported
Self Service Portal
Not Supported
Tax Forms
Not Supported
Training
Academic / Education
Supported
Asynchronous Learning
Supported
Blended Learning
Supported
Built-In Course Authoring
Supported
Built-in LMS
Supported
Mobile Learning
Supported
Certification Management
Not Supported
Corporate / Business
Not Supported
Learner Portal
Not Supported
Simulation
Not Supported
Synchronous Learning
Not Supported
Training Companies
Not Supported
eCommerce
Not Supported
Web Analytics
User Interaction Tracking
Supported
Campaign Management
Not Supported
Conversion Tracking
Not Supported
Form Analytics
Not Supported
Goal Tracking
Not Supported
Keyword Tracking
Not Supported
Multiple Site Management
Not Supported
Pageview Tracking
Not Supported
Referral Source Tracking
Not Supported
Site Search Tracking
Not Supported
Time on Site Tracking
Not Supported
Simpo Additional Categories
Simpo Verified User Reviews
Write a Review-
Probability You Would Recommend? 10 out of 10
"Simple client communication platform" 5 out of 5 stars Edited 2020-08-25
Pros: (+) It makes a simple platform to communicate with customers.
(+) Intuitive UI on both ends.
(+) Knowledge-based self helps portal to reduce support requests.Cons: (-) No cons, we had an overall positive experience with it.
Overall: Simpo is a very fantastic platform to communicate with customers. It helps to generate leads and sales. It allows us to build a knowledge-based self helps portal to reduce support requests. It works very well.
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