Best CRM Software in the UK - Page 56
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Solve CRM
Norada
Solve Service Management CRM. Servicing customers is tricky. We worked on that. It turned out pretty well. Renowned for service management, scheduling and sales. Simplify all record keeping, communication, scheduling and information sharing; especially when mobile. Move away from paper, spreadsheets, excessive calling, and unloved software. Automatically remind staff when to act and highlights what the priorities are. Make it drastically easier for all staff types to contribute, improve service and offer proactive support.Starting Price: $25 per user per month -
2
CRM for SYSPRO
SYSPRO
Modern customers expect transparency, proactivity, and responsiveness from your service department whenever an issue arises. CRM for SYSPRO is built for manufacturers and distributors and gives your teams the tools they need to provide a higher level of service and assist at every point as your customers move through their journey from their initial purchase to becoming an advocate. CRM for SYSPRO is built for manufacturers and distributors who rely on loyal relationships, operational efficiency, and quality. Our integrated solution pulls together data from every customer interaction, SYSPRO ERP and other connected systems to help build your customer-centric organization. Our unique solution has all the features you would expect in a CRM system and some additional tools built specifically to support recalls of lotted and serialized products, managing warranty contracts as well as facilitate in-house and remote maintenance services. -
3
Living Systems Process Suite
Whitestein Technologies
All industries, organisations, people and systems have goals to be achieved or maintained. Whitestein's outcome-driven process solutions are designed to be driven by goals to match the real world, with intelligence, efficiency, and transparency. Banking and asset management companies all have certain business outcomes that must be achieved, both on the micro and macro level. LSPS Financial Services Case Management Framework provides the solutions that are specifically oriented to achieving these outcomes. Whether the solution encompasses the entire client lifecycle, or simply a single component of it, LSPS' unique software is model-driven, driving each process to achieve the specified business outcomes, all the while adapting to unexpected disruptions. -
4
The Survey System
Creative Research Systems
The Survey System is the most complete survey software package available for all types of questionnaires and research projects from web, telephone, mobile, CAPI, or paper questionnaires. This exceptional survey software package is ideal for mixed-mode surveys, which combine two or more of those methods. The Survey System survey software can record any type of answer and even record comments in respondents' actual voices with our voice capture survey module. Comprehensive logic instructions guide respondents through the correct questions, modify questions in ways that can yield better data, and check the validity of answers given. If you have existing data such as demographics or previous purchases for your respondents, The Survey System can automatically incorporate that data into each person’s questionnaire. Produce results as tables, charts or text, even live reports of Internet survey answers. Elegant banners (cross-tabs) show results broken down by any data in the file. -
5
eGain Solve
eGain
eGain Solve™ is the industry’s leading omnichannel customer engagement software suite. Rated #1 by analysts and trusted by some of the biggest brands in the world, eGain Solve helps businesses design and deliver smart, connected customer journeys across social, mobile, web, and contact centers. You can sell smarter, serve better, and know more. eGain Solve™ is the industry’s only unified customer engagement and knowledge management software suite. It consists of modular, best-of-breed applications built on a one-of-a-kind customer engagement hub platform, eGain CEH™ Platform, that combines 360-degree customer context, intelligent process guidance, and actionable knowledge to enhance every customer interaction. Moreover, the web-services-based architecture of the platform enables rapid innovation and extension of customer engagement capabilities. -
6
Vonage Contact Center
Vonage
Cloud contact center software designed for your business. Transform communications inside and outside your organization with Vonage contact centers. For companies using Salesforce, our Salesforce contact center solution (formerly NewVoiceMedia) provides full integration for great customer and agent experiences. We've also got other cloud contact center options for any business size or need. Vonage tightly integrates contact center and unified communications to put everything you need for communication on one flexible cloud platform. Leverage all your Salesforce capabilities and data to personally address customers and complete faster, more effective calls, thanks to our deep integration with Salesforce. Make automated, informed, and faster routing decisions based on any Salesforce object - ensuring the best available agent speaks to the right customer. Provide your agents with everything they need to have great conversations. -
7
Experiture
Experiture
Experiture makes it easy to create customer experiences with truly personalized omnichannel messages across email, web, mobile, social, and more. Experiture has pioneered a unified approach to enhancing the customer journey through targeted, real-time & trigger-based Email, SMS, Direct Mail, Social including Geo-location & push messaging from a single platform. We have deep experience in creating and delivering successful Omni-Channel marketing campaigns and solutions for organizations in Healthcare, Finance, Gaming, Automotive and many more. -
8
Lumavate
Lumavate
From pre-built templates to countless integrations, we drastically shorten your speed-to-market. Your customers have unbelievably high expectations, and the old-school method of building digital experiences can’t keep up. That’s why you need a platform that makes it easy to create engaging and highly-personalized digital experiences. Seamlessly integrate your existing tech stack with Lumavate to power engaging and data-driven digital experiences for your customers, employees, and partners. -
9
UserIQ
UserIQ
Since 2014, UserIQ has helped businesses realize the full value of customer success by equipping teams with the product intelligence, customer insights, and user engagement tools needed to fight churn, grow the account, and align the entire business around users’ needs. UserIQ empowers CS teams to focus all departments on achieving users’ unique goals. With our platform, customer success becomes a business mindset, not just a function. -
10
Toonimo
Toonimo
Rethink Your Employee Training Program. Train your employees with a step-by-step, personalized, online training program. Lower your training costs and Increase your team and employee productivity. Employee Training is Effective When it’s Simple and Engaging– Build a personalized training plan for each group of employees by guiding and supporting them in real time. Cut Your Valuable Training Time and Reduce Costs– Transform your face-to-face corporate training to online engaging training, while cutting training costs. Measure and Analyze Your Training Program– Get online training program status and feedback at every step. You can access aggregated analytics within every custom training program, with each training walkthrough. -
11
CampaignerCRM
CampaignerCRM
CampaignerCRM™ PRO provides a powerful, next generation CRM system with integrated email marketing that is complete with easy-to-use features to help you close more deals and get results. You have real-time, anywhere access to your leads, contacts, information, reports, and more. The result — a CRM solution your sales team will actually want to use. How simple is that! Feature-rich, robust CampaignerCRM PRO has unlimited seats, contacts and users and allows up to 10,000 emails per user. This solution is best for companies with a shorter, less complex sales process and offers advanced features. We realize that not all businesses are alike. Some are small, with minimal contacts and a short sales cycle. Others are mid-size or large companies with global sales teams that require a long, complex sales process with features to match. Sometimes it’s a mixture of both, a small sales team with an unusually complicated product that requires an extensive sales process.Starting Price: $29.99 per user per month -
12
Rsoft CRM
Rsoft Technologies
RSoft World-Class CRM Software (Customer Relationship Management) solution has been helping all kinds of small and medium businesses to organize, automate and improve their business. Our 15+ years of experience in Sales and Marketing. RSoft makes your business run transparently and intelligently which projects your brand image and win your customer's satisfaction. RSoft is way ahead of other CRM's with its new generation features. Our CRM Software can be used by all businesses including Real Estate, Educational institutes, Healthcare, Banking & Financial, the Automobile industry, Manufacturing Industry, Travel agencies, etc. Moreover, it is a zero-cost software that you can immediately use to jumpstart your CRM campaign and strategy. -
13
Ryse
Illuminate Software Solutions
Finally a super user-friendly, industry- specific CRM. Ryse empowers businesses to record every customer touch-point from social media channels to call centers measuring customer buying behaviors and predicts selling opportunities while providing insights on customer needs. Know your customers purchasing patterns, interactions with support, fulfillment or orders delivery statuses - no matter the activity get a complete view into your customers. Ryse is a complete solution and can be used by your sales teams, call centers, Retail environments, integrate with external systems. We’ve got you covered no matter where your customers are. Every customer interaction is neatly captured into an intuitive and easy to read timeline. Have a complete insight into all activities without spending hours endlessly inputting data. Create custom fields and segment your customers as you need. -
14
UrbanBuz
UrbanBuz
Bring all your customer touchpoints to one central platform through our extensive API. Bridge the gap between online and offline, make customer service part of the customer journey and much more. Define what data to collect by brand and by channel to make sure you only collect data that is relevant to the customer’s interaction with your business. Automatically generates personalized microsite per customer thus enabling the customer to view history, vouchers, offers, benefits, update profile, and much more. Give customers access to their data anytime and anywhere in a secure and convenient manner. Track how many new customers have signed up by country, brand, branch, and channel. Set KPIs for your staff to link customers to transactions and monitor the progress in real time. View full demographics of your customers by country, brand and branch based on the data collected.Starting Price: $150.00/month -
15
MetaCX
MetaCX
Business relationships are based on the expectation of value between suppliers, buyers, and other stakeholders. One-to-one relationships expand to ecosystems as the efforts from many businesses are required to innovate across a value chain. Businesses are constantly looking to create new value. Innovation requires working collaboratively with many other businesses and aligning these relationships on the outcomes each company is contributing to creating value. The challenge is that current enterprise software is focused on the internal workflows of a single company. These disconnected, siloed systems get in the way of creating the alignment needed across many stakeholders to create value. By collaborating in a persistent digital space, companies are able to maintain continuous alignment with other businesses in their ecosystem—customers, vendors, and other stakeholders—to manage the expected value from these relationships. -
16
PipeCycle
CustomerSquare.com
Turn every channel into a revenue channel and drive business growth. Automatically Capture leads and sales enquiries from websites, emails, social channels, phone calls etc. Success of any business lies in proper monitoring and management of Sales pipeline. Visual pipeline helps you to stay abreast with all the deals in various stages. Get 360° customer view on a single screen. Communicate with your contacts across various channels. Access conversation history for every contact. Focus on important stuff and put the rest on autopilot. Create rules & workflows to Automate follow-ups, Automatically assign deals to users. Connect PipeCycle with other productivity apps. Capture Leads location, find Leads near you. Automatically capture team members locations and view on Map.Starting Price: $15 per user per year -
17
RevealCX
Nexcom
Customer satisfaction goes beyond the products you offer, it’s the service provided before, during and after a purchase. Consumers of today have zero tolerance for bad service. RevealCX enables a fast, convenient customer experience by measuring what matters most to your customers and identifying actionable data that improves their experience. It begins with an easily deployable, well-designed form. RevealCX form structure gives you organization-specific, unlimited layers of causal factor errors that make it easy to deploy and efficiently monitor agents. Based on a best-practices form structure, RevealCX aggregates the data, creates workflows for results-oriented coaching, and provides robust reporting that gives an accurate view of performance. Review is accelerated when powered by cutting edge artificial intelligence and machine learning. Learn how these organizations embraced the power of AI and saw extraordinary outcomes as a result. -
18
Blueworx
Blueworx
An intelligent, endlessly scalable cloud platform built to meet your every need. Leveraging the latest in voice response technology, you’ll boost the quality of every engagement with the ability to build fast, efficient and personalized self-service across the channels your customers prefer. Redefine your customer service with artificial intelligence in your contact center. Our solutions deliver dynamic, conversational interactions rooted in context and customer intent through the use of intelligent automation, chatbots, and virtual assistants. Create a digital journey designed to meet the specific needs of your customers and you’ll grow loyalty for life. Gain your competitive edge with a flexible solution that’s fast, efficient, and seamless- allowing customers to connect with you on the channels they prefer. -
19
VoiceSifter
VoiceSifter
VoiceSifter provides employees with an anonymous way to raise feedback and capture valuable insights in real-time. We made it our mission to help businesses encourage a culture of diversity. When you provide employees an anonymous feedback tool you ensure that all voices are captured - no matter the situation. The inability to respond to anonymous feedback has been a common obstacle. However, VoiceSifter allows you to respond in real-time while keeping employees anonymous. Text messaging is the most approachable form of anonymous communication. It is fast. It is easy. And, it is always accessible. Employees are likely to feel intimidated to participate while at work and by giving them a method of communication that allows them to submit comments when they are at work or at home, you help employees feel safer and increase their likelihood of participating. Picking up the phone and calling someone is scary and creates another barrier to speaking up. -
20
SCRMpro
Sphinx Worldbiz
Sphinx’s indigenous CRM software, the SCRMpro, is tailored to the needs of SMEs and multinational corporations. The SCRMpro system enables business enterprises to manage their critical customer-related processes such as acquisition & retention and gaining customer insights and improving customer loyalty. Our SCRMpro uses different types of customer-focused strategies to meet client-specific requirements of managing processes such as sales, leads management and channel management. Our customer-centrist solutions assist clients in driving growth, maintaining competitiveness, and attaining operational excellence. The CRM software is capable of scaling up to each client’s requirement and can manage different aspects of a business such as lead capturing and allocation, data warehousing, sales tracking, asset management, and reports generation. Our custom CRM software solutions have consistently helped improve our clients’ customer response time. -
21
Mogo CRM
Mogo CRM
MOGO CRM is a mobile first CRM platform that gives complete CRM functionality such as Sales, Service, Time Management, Purchase Requisitions etc. to users on their mobile devices. Send emails, text messages, initiate calls, view recent conversations, create/view appointments. Promotes personalized selling by automatically displaying on your social media. Following an outbound or inbound call, users can save a record of the call and add notes. Mogo alerts the user by providing the stage, weighted potential of a deal to accelerate the deal closure. Commission potential motivates the sales executive. Ability to manage Web, Email, Facebook, LinkedIn, Bing, Google AdWords or any other channel. Invite third party vendors such as digital content providers.Starting Price: $9.99 per user per month -
22
INES CRM
INES
Manage your existing clients and prospects in an efficient way. Optimize your relationship with them and centralize every interaction. Boost growth by selling more! Manage leads and opportunities, develop and send quotations. Automate your marketing actions, create campaigns, manage qualified leads and align your sales and marketing efforts. Create projects from customized models, plan your calendar and your GANTT. Manage your resources set up time management and get activity reports. Monitor your sales, purchases and stock, control your cash flow and get commercial strategy performance indicators. -
23
Pharmagin
Pharmagin
Pharmagin's technology provides life sciences companies and medcomm agencies with Smarter Pharma Marketing. Our customizable web-based platform solution reliably manages the compliance and logistics of key opinion leader (KOL) education programs, taking an innovative, data-centric approach to deliver improved program ROI, deeper HCP relationships and improved patient outcomes. Our team has over a decade of experience in SaaS technologies and our clients rely on us to be innovative, agile and responsive. -
24
Odins3 CRM
Odins3
Your most powerful statement about your brand isn’t a cute logo on a coffee cup. It isn’t a slick slogan on your website or a witty catch-phrase at the bottom of your email signature block… and it certainly isn’t a catchy jingle either. Conventional, cookie-cutter online marketing has lost its oomph. Any two-bit digital marketing outfit will build you a snazzy e-commerce website with all the standard bells and whistles. They’ll pay a bored copywriter (who’d really rather be working on their novel anyway) to spit out a few stale landing pages that could be selling anything from laxative lozenges to litter-tray liners. And Voila. You have a website to sell your stuff. And no one will care. First, we throw out the rule book. No story worth telling came from a copywriter’s manual or a stylebook. Then your team and ours do some real talk. We’ll talk about where you came from, why you’re special, and how your product or service can change a customer’s life in some small but important way.Starting Price: $25 per user per month -
25
QUALITYWEB 360
QUALITYWEB 360
15 modules such as Control of Documents, Internal Audits, Corrective Actions, KPI’s, etc. that assure you compliance with ISO 9001 and similar standards. Control all the processes of your company, with QUALITYWEB 360 you will have everything in one place with instant analysis, which will allow you to increase the productivity of your company at any time and in any place. Allow our ISO 9001 Software to do the heavy job for you, with its unique features: accessibility wherever you go, security of your data, certificates and acknowledgments. Undoubtedly if you are looking for an easy-to-use Quality Management System Software QUALITYWEB 360 is your solution, Is so friendly that everyone will know how to use it.Starting Price: $50 per month -
26
finfo
finfo
Bulk SMS messaging, trigger word automation & powerful pulse surveys to ensure higher employee engagement, commitment & safety. Allow your remote workforce to thrive by providing opportunities for greater engagement and feedback. Remote working has risen in both popularity and necessity, but with it comes challenges that can impact employee productivity, collaboration and overall satisfaction. Send bulk text messages and emails to your employees to ensure higher engagement. Send Pulse surveys as part of your people strategy to identify areas to improve employee experience and satisfaction. In emergencies simply text your trigger word to a dedicated number and your predefined message is sent automatically. Quickly and easily create and send SMS and Email campaigns to individuals or groups of employees. Send immediately or schedule for a time that suits you.Starting Price: $0.99 per month -
27
Roya Canvas
Roya.com
The Canvas® Platform By Roya. The ultimate professionally supported digital marketing platform that gives you the winning competitive advantage. Canvas® CMS platform utilizes latest technologies including a cloud hosting environment and cloud base asset management. You and your clients can enjoy faster page speed and better usability standards than the competition, giving you a competitive advantage in SEO and user experience. All-in-one Marketing Platform: The Canvas® CMS Platform is developed to power both responsive websites designed for conversion and digital marketing campaigns. Within Canvas® you can create dynamic landing pages, launch digital campaigns, monitor analytics, manage contacts within the CRM, send email campaigns and much more! Unlike Wordpress, Joomla, or Wix, Canvas® CMS was designed from the ground up to be an enterprise CMS system that is easy for any user. The powerful business features are designed with best practices focused on ROI. -
28
Cheerfy
Cheerfy
Cheerfy is the new way restaurants sell post-COVID. Our full front-of-house software platform for restaurants. Register guests on arrival following NHS track and trace guidelines, using Wi-Fi or a QR code. Collect an optional marketing consent, so you can digitally engage customers. Build rich customer profiles by integrating all key systems (orders, reservations, PoS, Wi-Fi, etc.). Use that knowledge to develop a digital relationship that drives loyalty and sales. Own your online ordering channel, saving on commission costs from 3rd party delivery aggregators. And create your branded, differentiated customer experience. Cheerfy operates in the UK and Spain and is backed by Techstars Ventures (invested in Uber, Twilio et al.) and METRO AG. We are trusted by iconic chains like Grosso Napoletano in Madrid or Black Sheep Coffee in London, global operators like Autogrill, or leading brands such as Heineken.Starting Price: $4.19 per month -
29
SessionM
Mastercard
SessionM's customer engagement and loyalty platform powers personalized and rewarding experiences for the world's largest brands, specializing in Restaurants, Retail, Consumer Goods and Travel. Craft a differentiated loyalty experience to drive high value customer behaviors while gaining valuable information on customer analytics and preferences. Flexible functionality enables the creation of unique loyalty programs and personalized experiences. Win critical moments by responding to customer signals at any time, across any channel. Fusing machine-learning, real-time decisioning with an ability to engage with customers across any channel to deliver smarter customer interactions and engagements. SessionM’s technology gathers real-time and batched first party data across multiple channels to build a database of individual 360-degree customer profiles that become actionable to all systems. -
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LitmusWorld
LitmusWorld
Our platform is built to help you measure, act on and improve your NPS® and turn customers into promoters. A unified module to measure key quantifiable metrics that provide actionable insights into stakeholder emotions. This helps businesses to engage in real-time with stakeholders through contextual conversations at the moment of truth. Initiate conversations with your customers at the point of interaction and dramatically increase response rates. Integrating with internal systems through a range of APIs to ensure the real-time flow of data. A secure and a robust framework of the data transmission process to enable immediate action. Initiate conversations across 10+ channels including SMS, QR Codes, Email, Mobile App, Website and many more. Capability to create conversations across 19+ languages to capture genuine emotions and increase response rates. Safeguarding Personally Identifiable Information (PII) within the limits of an intranet while pulling responses into the dashboard.
