Audience

Companies looking for a platform to increase their customer relationships

About MetaCX

Business relationships are based on the expectation of value between suppliers, buyers, and other stakeholders. One-to-one relationships expand to ecosystems as the efforts from many businesses are required to innovate across a value chain. Businesses are constantly looking to create new value. Innovation requires working collaboratively with many other businesses and aligning these relationships on the outcomes each company is contributing to creating value. The challenge is that current enterprise software is focused on the internal workflows of a single company. These disconnected, siloed systems get in the way of creating the alignment needed across many stakeholders to create value. By collaborating in a persistent digital space, companies are able to maintain continuous alignment with other businesses in their ecosystem—customers, vendors, and other stakeholders—to manage the expected value from these relationships.

Integrations

No integrations listed.

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Company Information

MetaCX
Founded: 2018
United States
www.bolstra.com

Videos and Screen Captures

MetaCX Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Live Online
Support
Online

MetaCX Frequently Asked Questions

Q: What kinds of users and organization types does MetaCX work with?
Q: What languages does MetaCX support in their product?
Q: What type of training does MetaCX provide?

MetaCX Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis