Audience
Companies looking for a platform to increase their customer relationships
About MetaCX
Business relationships are based on the expectation of value between suppliers, buyers, and other stakeholders. One-to-one relationships expand to ecosystems as the efforts from many businesses are required to innovate across a value chain. Businesses are constantly looking to create new value. Innovation requires working collaboratively with many other businesses and aligning these relationships on the outcomes each company is contributing to creating value. The challenge is that current enterprise software is focused on the internal workflows of a single company. These disconnected, siloed systems get in the way of creating the alignment needed across many stakeholders to create value. By collaborating in a persistent digital space, companies are able to maintain continuous alignment with other businesses in their ecosystem—customers, vendors, and other stakeholders—to manage the expected value from these relationships.
Other Popular Alternatives & Related Software
SurveyOL
SurveyOL is professional, effective, and easy. It offers cutting-edge communication and feedback technology, once accessible only for "big" companies, now for small businesses as well. Select from a wide collection of question types including Multiple Choice, Image Choice, Dropdown, Textbox, Comment Box, NPS, Star Rating, Slider, Date/Time, Grid, Rankings, Uploads, and much more. More than 100 free survey templates are available to serve as the foundation for your custom surveys.
SurveyOL provides flexible color themes and easy customization of color styles and fonts. You can increase your response rate by sharing your surveys via web, QR code, social media, SMS text messages, email invitations, and website embedding. Its real-time responses and robust analytical tools will help you meet your timeline and budget expectations. You can easily export survey results to Excel, Word, PPT or PDF.
With SurveyOL, you can make better decisions.
Learn more about SurveyOL
elevio
Elevio is a knowledge platform that helps companies capture, deliver, measure and evolve their product knowledge.
We help growing teams reduce their support loads and enterprise teams better manage their knowledge requirements.
Deliver contextual answers to customers or give your support agents the right info as they need it. Reduce support loads, increase customer success and create custom knowledge experiences for your product.
Is your team utilising Knowledge Centred Service (KCS)?
With Hub, your whole team can collaborate to make sure your docs are up to date, accurate, and as detailed as they need to be.
Based on user feedback and data analysis, it's the backbone of continuous user education.
Learn more about elevio
FROGED
FROGED transforms the way companies connect with their customers by combining Human Touch + AI in one secure omnichannel platform.
We help businesses deliver smarter, faster, and more personalized interactions—always putting people at the center of technology. With full visibility, traceability, and control, FROGED empowers agents and managers with centralized data to drive efficiency, productivity, and new revenue opportunities.
Our solutions include:
1. Unified Omnichannel Inbox: All conversations, all channels, one place—without losing context or personalization.
2. Mass Campaigns & Conversational Marketing: Reach more customers with segmentation and hyper-personalization, turning one-to-many messages into meaningful one-to-one conversations.
3. AI Copilot, Agentic AI & AI Workflows: From summarizing interactions and automating Tier 1 support to creating custom workflows that integrate seamlessly with your tools.
Learn more about FROGED
Borealis
Our Stakeholder Engagement Software gives you the tools you need to build more effective engagement plans, improve relationships with stakeholders and align processes with industry best practices. It provides a single platform for managing all stakeholder engagement activities with additional modules to strengthen all areas of environment, social and governance. The Stakeholder Engagement module centralizes all stakeholder data and keeps it right at your fingertips to simplify day-to-day tasks.
The Social Investment module makes it easier to create tangible value for both local communities and your organization.
The Grievance Management module provides a structured and transparent process for handling grievances in a timely and effective manner.
The Land Management module helps improve engagement outcomes and minimize risks of unnecessary work delays or stoppages by giving them the tools to centralize and map all land-based assets and create links with project stakeholders.
Learn more about Borealis
Integrations
No integrations listed.
Company Information
MetaCX
Founded: 2018
United States
www.bolstra.com
Videos and Screen Captures
Other Useful Business Software
Build Agents and Models on One Platform
Gemini Enterprise Agent Platform is Google Cloud's comprehensive platform for developers to build, scale, govern, and optimize agents and models. Choose from Google's most advanced models and third-party models like Anthropic's Claude Model Family.
Product Details
Platforms Supported
Cloud
Training
Live Online
Support
Online
MetaCX Frequently Asked Questions
Q: What kinds of users and organization types does MetaCX work with?
MetaCX works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does MetaCX support in their product?
MetaCX supports these languages: English.
Q: What kind of support options does MetaCX offer?
MetaCX offers support via online.
Q: What type of training does MetaCX provide?
MetaCX provides training in the form of live online.
MetaCX Product Features
Customer Experience
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
Customer Success
Account Alerts
Supported
Account Management
Supported
Communication Management
Supported
Customer Engagement
Supported
Customer Lifecycle Management
Supported
Health Score
Supported
Onboarding
Supported
Revenue Management
Supported
Usage Tracking / Analytics
Supported
Win / Loss Analysis
Not Supported
