Audience
Enterprise organizations seeking a customer experience platform
About LitmusWorld
Our platform is built to help you measure, act on and improve your NPS® and turn customers into promoters. A unified module to measure key quantifiable metrics that provide actionable insights into stakeholder emotions. This helps businesses to engage in real-time with stakeholders through contextual conversations at the moment of truth. Initiate conversations with your customers at the point of interaction and dramatically increase response rates. Integrating with internal systems through a range of APIs to ensure the real-time flow of data. A secure and a robust framework of the data transmission process to enable immediate action. Initiate conversations across 10+ channels including SMS, QR Codes, Email, Mobile App, Website and many more. Capability to create conversations across 19+ languages to capture genuine emotions and increase response rates. Safeguarding Personally Identifiable Information (PII) within the limits of an intranet while pulling responses into the dashboard.
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Pricing
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
LitmusWorld
Founded: 2015
India
www.litmusworld.com
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
In Person
Support
Phone Support
LitmusWorld Frequently Asked Questions
Q: What kinds of users and organization types does LitmusWorld work with?
LitmusWorld works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does LitmusWorld support in their product?
LitmusWorld supports these languages: English.
Q: What kind of support options does LitmusWorld offer?
LitmusWorld offers support via phone support.
Q: Does LitmusWorld have a mobile app?
Yes, LitmusWorld has a mobile app for iPad, iPhone, and Android.
Q: What type of training does LitmusWorld provide?
LitmusWorld provides training in the form of in person.
Q: Does LitmusWorld offer a free trial?
Yes, LitmusWorld offers a free trial.
LitmusWorld Product Features
Customer Experience
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
Knowledge Management
Not Supported
