Related Products
|
||||||
About
Whether you need an internal system for Knowledge Management or something as simple as an FAQ for customers, Support Hero delivers. Empower your staff with a sophisticated playbook or provide unprecedented support to customers. Support Hero will give you an elegant and easy to manage Knowledge Management Solution. Support Hero comes with a full knowledge base portal out of the box. The embeddable widget and portal share the same content, so no need to update in two places. The look and feel is extremely customizable and can be configured to run on your own domain. The Support Hero widget is easily embeddable inside your website or web application. It is customizable and shares the same content from the knowledge base portal. Use our contextual content feature to provide the best articles based on which page the user has navigated too. The widget is embedded with a very simple javascript snippet.
|
About
Imagine having all of your FAQs, tutorials and company policies well documented in a single place. Your support teams will only need to quickly share a URL to explain a complicated question. Most customers would rather find their answer immediately rather than having to create a support ticket and wait for a reply. Help them succeed and reduce support costs with self-help articles and tutorials. Having valuable relevant content on your site sends a positive signal to the Google search engine. How-to articles and FAQs will improve your website ranking and will get your site in front of more potential customers. In today's technology-driven society, transparency across popular devices is crucial. wpDocs automatically optimizes your documentation for display across desktops, laptops, tablets, mobile devices and more. wpDocs takes the complexity out of document collaboration.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
Knowledge Management solution for companies
|
Audience
Companies requiring a solution to publish, organize, and access information in one location
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
|
|||||
API
Offers API
Not Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$49 per month
Free Version
Not Supported
Free Trial
Supported
|
Pricing
$49 per year
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
|
|||||
Company InformationSupportHero
Founded: 2014
France
supporthero.io
|
Company InformationWP Docs
Founded: 2015
wpdocs.co
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
||||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Knowledge Management Features
Artificial Intelligence (AI)
Not Supported
Cataloging / Categorization
Not Supported
Collaboration
Not Supported
Content Management
Not Supported
Decision Tree
Supported
Discussion Boards
Not Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Not Supported
|
||||||
|
|
|