Audience
Companies of all sizes in every industry
About Answerbase
Launch your own Q&A platform in minutes with Answerbase. Answerbase is a powerful Q&A knowledge sharing platform online communities, customer support, and ecommerce. With Answerbase, businesses can allow their users to ask questions, receive answers, and discover relevant content to get the information they need about certain products and services. The system supports a wide range of tools includeing, Q&A widgets and widget builders, content moderation and management tools, categorization and tagging, insights and analytics, and more.
Other Popular Alternatives & Related Software
Product Fruits
Product Fruits is a no-code user onboarding platform for web-based apps. It allows you to onboard users and show them how to derive value from your product. Increase adoption, conversion & retention with:
Interactive product tours & walkthroughs for guiding users step by step
Hints, beacons & tooltips for highlighting new features, delivering tips & providing contextual support
Onboarding checklists for showing users progress of their onboarding journey
Announcements for publishing important news directly in your application
Feedback widget to make it easy for users to report bugs and share ideas
Life Ring Button for providing one centralized location for all your onboarding and support documentation as well as any 3rd-party chat widget
Knowledge base for allowing users to solve problems without having to contact your support
Custom events for triggering flows based on user behavior
Segmentation for tailoring experiences to personas
Analytics to understand user behavior
Learn more
Community.com
Community is a trusted conversational marketing channel that connects Leaders—entrepreneurs, small businesses, media companies, and brands—to their Members, all via SMS text messaging.
Community has seen more than 3 billion texts exchanged between its Leaders and their Members, with clickthrough rates of 59% and open rates of 95%.
Texting with your audience converts into action, impact, brand loyalty, repeat sales, and more. Why? Your audience is looking for a connection with humans, not bots—we are focused on privacy and value trust, for you and your audience.
Anything you can send in a text message you can send through Community. Share photos, videos, audio notes, gifs, emojis, links, and text. Our features allow you to segment by age, location, interest, and more.
See why thousands of artists, entrepreneurs, small businesses, and brands use Community to text with their audience. Reserve your number today.
Learn more
LiveAgent
LiveAgent is a comprehensive help desk and live chat software that streamlines all your customer interactions into an integrated, hybrid ticketing system where everything is easily accessible and manageable. LiveAgent harnesses the power of an universal inbox, real-time live chat and an autonomous AI chatbot, built-in call center, and robust customer self-service portal. A multitude of features, including advanced automation rules, tags, and 200+ integrations, creates powerful customer service software for businesses of all sizes. LiveAgent also boasts the fastest chat widget on the market. LiveAgent has served over 150 million end users worldwide, including companies like BMW, Yamaha, Huawei, and Oxford University. Join hundreds of satisfied LiveAgent clients in providing world-class customer service. Start your 30-day free trial, no credit card required.
Learn more
Influitive
Influitive allows you to build a community of advocates and invite your customers, developers, partners, and employees to complete challenges, referrals, product reviews, social media posts, and more. As they complete these personalized challenges—which can be targeted to groups or individuals—they automatically earn points, badges, and levels to redeem professional perks and privileges. Easily visualize and report on all activities completed and the ROI of those activities, while integrating with your CRM and marketing automation platform to guide members through the entire customer journey.
Learn more
Pricing
Starting Price:
$19.00/month
Pricing Details:
Basic - $15 per month
Professional - $39 per month
Business - $199 per month
Enterprise - price on request
Professional - $39 per month
Business - $199 per month
Enterprise - price on request
Free Trial:
Free Trial available.
Integrations
Company Information
Lumin Creative
Founded: 2007
Spain
www.answerbase.com
Other Useful Business Software
Veeam Data Platform v13.1 - Get Your Free Trial
Try Veeam Data Platform today. Experience the unified platform that's secure by design, portable by default, and proven to recover clean, fast, and anywhere.
Product Details
Platforms Supported
Cloud
Training
Live Online
Support
Phone Support
Answerbase Frequently Asked Questions
Answerbase Product Features
Community
Content Management
Supported
Content Moderation
Supported
Discussions / Forums
Supported
Group Management
Supported
Member Directory
Supported
Membership Management
Supported
Social Media Management
Supported
Website Management
Supported
Event Management
Not Supported
Ideation / Crowdsourcing
Not Supported
White Label
Not Supported
Content Management
Audio Content
Supported
Customizable Templates
Supported
Document Indexing
Supported
E-forms
Supported
Full Text Search
Supported
Image Editor
Supported
SEO Management
Supported
Text Editor
Supported
Version Control
Supported
Video Content
Supported
Website Management
Supported
Content Marketing
Categorization / Grouping
Supported
SEO Management
Supported
Audience Targeting
Not Supported
Brand Management
Not Supported
Campaign Management
Not Supported
Conversion Tracking
Not Supported
Distribution Management
Not Supported
Editorial Calendar
Not Supported
Multi-Channel Publishing
Not Supported
Publish Scheduling
Not Supported
Social Media Management
Not Supported
Video Management
Not Supported
Customer Engagement
Analytics
Supported
Communication Management
Supported
Community Management
Supported
Content Syndication
Supported
Feedback Collection
Supported
Gamification
Supported
Video Content
Supported
Churn Management
Not Supported
Live Chat
Not Supported
Customer Service
Alerts / Escalation
Supported
Knowledge Base
Supported
Queue Management
Supported
Self Service Portal
Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Live Chat
Not Supported
Performance Metrics
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Knowledge Management
Cataloging / Categorization
Supported
Collaboration
Supported
Content Management
Supported
Decision Tree
Supported
Discussion Boards
Supported
Full Text Search
Supported
Knowledge Base Management
Supported
Self Service Portal
Supported
Artificial Intelligence (AI)
Not Supported
eCommerce
CRM
Supported
Catalog Management
Supported
Channel Management
Supported
Data Security
Supported
Kitting
Supported
Mobile Access
Supported
Multi-Store Management
Supported
Order Management
Supported
Returns Management
Supported
Reviews Management
Supported
SEO Management
Supported
Shopping Cart
Supported
Templates
Supported
Customer Accounts
Not Supported
Email Marketing
Not Supported
Inventory Management
Not Supported
Loyalty Program
Not Supported
Product Configurator
Not Supported
Promotions Management
Not Supported