Audience

Companies of all sizes in every industry

About Answerbase

Launch your own Q&A platform in minutes with Answerbase. Answerbase is a powerful Q&A knowledge sharing platform online communities, customer support, and ecommerce. With Answerbase, businesses can allow their users to ask questions, receive answers, and discover relevant content to get the information they need about certain products and services. The system supports a wide range of tools includeing, Q&A widgets and widget builders, content moderation and management tools, categorization and tagging, insights and analytics, and more.

Pricing

Starting Price:
$19.00/month
Pricing Details:
Basic - $15 per month
Professional - $39 per month
Business - $199 per month
Enterprise - price on request
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Lumin Creative
Founded: 2007
Spain
www.answerbase.com

Videos and Screen Captures

Answerbase-Admin

Answerbase-Admin

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Product Details

Platforms Supported
Cloud
Training
Live Online
Support
Phone Support

Answerbase Frequently Asked Questions

Q: What kinds of users and organization types does Answerbase work with?
Q: What languages does Answerbase support in their product?
Q: What kind of support options does Answerbase offer?
Q: What type of training does Answerbase provide?
Q: Does Answerbase offer a free trial?
Q: How much does Answerbase cost?

Answerbase Product Features

Community

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Group Management Supported
Member Directory Supported
Membership Management Supported
Social Media Management Supported
Website Management Supported
Event Management Not Supported
Ideation / Crowdsourcing Not Supported
White Label Not Supported

Content Management

Audio Content Supported
Customizable Templates Supported
Document Indexing Supported
E-forms Supported
Full Text Search Supported
Image Editor Supported
SEO Management Supported
Text Editor Supported
Version Control Supported
Video Content Supported
Website Management Supported

Content Marketing

Categorization / Grouping Supported
SEO Management Supported
Audience Targeting Not Supported
Brand Management Not Supported
Campaign Management Not Supported
Conversion Tracking Not Supported
Distribution Management Not Supported
Editorial Calendar Not Supported
Multi-Channel Publishing Not Supported
Publish Scheduling Not Supported
Social Media Management Not Supported
Video Management Not Supported

Customer Engagement

Analytics Supported
Communication Management Supported
Community Management Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Supported
Video Content Supported
Churn Management Not Supported
Live Chat Not Supported

Customer Service

Alerts / Escalation Supported
Knowledge Base Supported
Queue Management Supported
Self Service Portal Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Live Chat Not Supported
Performance Metrics Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Knowledge Management

Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported
Artificial Intelligence (AI) Not Supported

eCommerce

CRM Supported
Catalog Management Supported
Channel Management Supported
Data Security Supported
Kitting Supported
Mobile Access Supported
Multi-Store Management Supported
Order Management Supported
Returns Management Supported
Reviews Management Supported
SEO Management Supported
Shopping Cart Supported
Templates Supported
Customer Accounts Not Supported
Email Marketing Not Supported
Inventory Management Not Supported
Loyalty Program Not Supported
Product Configurator Not Supported
Promotions Management Not Supported

Answerbase Additional Categories