Answerbase

Answerbase

Lumin Creative
+
+

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About

As organizations grow, they tend to collect and document team knowledge haphazardly. Often this knowledge is in different documents, spreadsheets, legacy wikis, email threads, and chatrooms. AllAnswered provides a single platform where your team can easily find all the information they need. Mentorship and institutional knowledge are critical to the long-term success of any organization. You need to capture your best team members' expertise so that everyone has easy access to these best practices. Having a custom Questions & Answers portal ensures team know-how is never lost, and nobody ever has to reinvent the wheel. Having an outdated document repository could cause significant mistakes if someone relies on obsolete information. Your knowledge base has little value if it cannot be trusted. AllAnswered provides your team with a modern Wiki editor and built-in workflow, making it simple to keep your knowledge base up to date.

About

Launch your own Q&A platform in minutes with Answerbase. Answerbase is a powerful Q&A knowledge sharing platform online communities, customer support, and ecommerce. With Answerbase, businesses can allow their users to ask questions, receive answers, and discover relevant content to get the information they need about certain products and services. The system supports a wide range of tools includeing, Q&A widgets and widget builders, content moderation and management tools, categorization and tagging, insights and analytics, and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

All-in-one knowledge management system for individuals

Audience

Companies of all sizes in every industry

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$3 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

$19.00/month
Basic - $15 per month
Professional - $39 per month
Business - $199 per month
Enterprise - price on request
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

AllAnswered
www.allanswered.com

Company Information

Lumin Creative
Founded: 2007
Spain
www.answerbase.com

Alternatives

Alternatives

Drupal Wiki

Drupal Wiki

KontextWork GbR
Helpie

Helpie

Helpie WP

Categories

Corporate Wiki Supported
Q&A Platforms Supported

Categories

Community Supported
Content Management Supported
Content Marketing Supported
Customer Service Supported
eCommerce Supported
Q&A Platforms Supported

Knowledge Management Features

Artificial Intelligence (AI) Not Supported
Cataloging / Categorization Supported
Collaboration Supported
Content Management Supported
Decision Tree Supported
Discussion Boards Supported
Full Text Search Supported
Knowledge Base Management Supported
Self Service Portal Supported

Community Features

Content Management Supported
Content Moderation Supported
Discussions / Forums Supported
Event Management Not Supported
Group Management Supported
Ideation / Crowdsourcing Not Supported
Member Directory Supported
Membership Management Supported
Social Media Management Supported
Website Management Supported
White Label Not Supported

Content Management Features

Audio Content Supported
Customizable Templates Supported
Document Indexing Supported
E-forms Supported
Full Text Search Supported
Image Editor Supported
SEO Management Supported
Text Editor Supported
Version Control Supported
Video Content Supported
Website Management Supported

Content Marketing Features

Audience Targeting Not Supported
Brand Management Not Supported
Campaign Management Not Supported
Categorization / Grouping Supported
Conversion Tracking Not Supported
Distribution Management Not Supported
Editorial Calendar Not Supported
Multi-Channel Publishing Not Supported
Publish Scheduling Not Supported
SEO Management Supported
Social Media Management Not Supported
Video Management Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Supported
Content Syndication Supported
Feedback Collection Supported
Gamification Supported
Live Chat Not Supported
Video Content Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Not Supported
Performance Metrics Not Supported
Queue Management Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

eCommerce Features

Catalog Management Supported
Channel Management Supported
CRM Supported
Customer Accounts Not Supported
Data Security Supported
Email Marketing Not Supported
Inventory Management Not Supported
Kitting Supported
Loyalty Program Not Supported
Mobile Access Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Not Supported
Promotions Management Not Supported
Returns Management Supported
Reviews Management Supported
SEO Management Supported
Shopping Cart Supported
Templates Supported

Integrations

Bitbucket Supported
CodePen Supported
Figma Supported
GitHub Supported
Google Docs Supported
Google Forms Supported
Google Sheets Supported
Google Slides Supported
Google Workspace Supported
Jira Supported
Microsoft Entra ID Supported
Microsoft Teams Supported
Okta Supported
Slack Supported
SlideShare Supported
Vimeo Supported
Wistia Supported
YouTube Supported
Zeplin Supported

Integrations

Bitbucket Not Supported
CodePen Not Supported
Figma Not Supported
GitHub Not Supported
Google Docs Not Supported
Google Forms Not Supported
Google Sheets Not Supported
Google Slides Not Supported
Google Workspace Not Supported
Jira Not Supported
Microsoft Entra ID Not Supported
Microsoft Teams Not Supported
Okta Not Supported
Slack Not Supported
SlideShare Not Supported
Vimeo Not Supported
Wistia Not Supported
YouTube Not Supported
Zeplin Not Supported
Claim AllAnswered and update features and information
Claim AllAnswered and update features and information
Claim Answerbase and update features and information
Claim Answerbase and update features and information