SmartCallMonitor vs. Telavox Comparison


SmartCallMonitor JAM Software	Telavox	+	+
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About SmartCallMonitor easily adds the functionality of a telephone system to your TAPI-capable devices and transforms your phones and computers into a modern and highly efficient CTI solution. With a SIP account you will also benefit from all advantages of VoIP using SmartCallMonitor. Get your powerful solution for a modern telephony system. Is the server equipped with a TAPI interface and you want other computers to have the TAPI functionality too? Install the software on all connected computers. The data of the calls is retrieved by the server and the calls are controlled centrally. There is no need for the TAPI interface on every computer anymore! A sales, customer support employee can forward a call to the colleague who has been identified by SmartCallMonitor as the responsible account manager using the information from the database. The smart solution communicates between the computers that are connected to a TAPI device.	About Collaborate with colleagues. Engage with customers. Any channel. Any device. Anywhere. Telephony, PBX, messaging, meetings, and contact center in one simple platform. Reach out and engage with customers and colleagues. Empower your workforce with the right tools. One app for both customer engagement and collaboration with colleagues. Agents can work remotely without compromising a great customer experience. Get work done with one simple app for calling, messaging and meetings. Avoid distractions and collaborate in real-time. Use smart features to let colleagues know when you're available, and when you're not. Stay connected, stay productive. Fixed and mobile telephony, and PBX. All your voice communication needs in one place. Any device, any platform. Regardless of where a call happens - over cellular, PSTN or the internet - the experience and features are the same.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Anyone seeking a telephony system	Audience Companies of all sizes
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $84.95 per year Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information JAM Software Founded: 1998 United States www.jam-software.com/smartcallmonitor	Company Information Telavox Founded: 1924 Denmark telavox.com
Alternatives Phone EVE VoiceCTI Communications	Alternatives Telia ACE Telia Company
Tapi Maintenance Tracker Tapi	Phone.com
ProCTI Provaria	8x8
JustCall JustCall.io	Thirdlane
MegaDialer Megacall View All	Zoom Phone Zoom Communications View All
Categories Call Monitoring Supported Telephony Supported	Categories Business Phone Systems Supported Business VoIP Supported Call Center Supported Cloud PBX Supported Meeting Supported Telephony Supported Video Conferencing Supported Web Conferencing Supported

Integrations Freshdesk Not Supported Google Workspace Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported IntraManager Not Supported Lime CRM Not Supported Microsoft 365 Not Supported Microsoft Power BI Not Supported Microsoft Teams Not Supported Salesforce Not Supported Upsales Not Supported Zendesk Not Supported Zisson Not Supported Show More Integrations	Integrations Freshdesk Supported Google Workspace Supported HubSpot CRM Supported HubSpot Customer Platform Supported IntraManager Supported Lime CRM Supported Microsoft 365 Supported Microsoft Power BI Supported Microsoft Teams Supported Salesforce Supported Upsales Supported Zendesk Supported Zisson Supported Show More Integrations View All 14 Integrations
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