Quvu

Quvu

Pebbletree Ltd
TCMS

TCMS

Total Call Center Management Solutions
Quvu TCMS

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Quvu:

About

Quvu is an innovative, fully cloud-based contact centre management system. Our self-built technology empowers businesses to positively transform how they handle customer contact, analyse performance and improve agent productivity. Incorporating Predictive and Preview Dialling, our advanced iQ Wallboard, Real-Time Customisable Statistics, Ofcom & TPS Compliance and many more intelligent features, Quvu delivers tangible benefits to call centres of all sizes. Powered through an award-winning VoIP platform, everything you need to manage your entire operation is accessed through a user-friendly web interface in just your web browser. Whether you’re looking to increase sales, conduct market research or guarantee customer retention, Quvu helps you speak to more customers and prospects whilst providing you with the tools that will present valuable and actionable insights that you can use to improve performance.
TCMS:

About

Total Call Center Management Solutions®. is a global provider of Customer Interaction Management Solutions through Computer Telephony Integration & CRM Packages for efficient business processes, products and services including turnkey systems for VoIP Call Centers, Automatic Dialer, Automatic Phone Dialers and Call Processing Products. Our products and services are intensively used for Inbound/Outbound telephone calls, integration of computer telephony, hardware & software applications, Interactive Voice Response, Interactive Information Systems, software customization, consulting, and customer relations management applications. TCMS call center solutions enable businesses, institutions, corporations and other organizations to increase efficiency of their bottom line and cut huge overheads by driving more responsive and competitive customer interactions. TCMS Call Center Products are easy to use and are designed to provide powerful and flexible call automation solutions.
Quvu:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
TCMS:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Quvu:

Audience

Call Centres
TCMS:

Audience

Companies of all sizes that need call center and telephony services
Quvu:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
TCMS:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported
Quvu:

API

Offers API Supported
TCMS:

API

Offers API Not Supported
Quvu:

Screenshots and Videos

TCMS:

Screenshots and Videos

No images available
Quvu:

Pricing

£99
Pricing is dependent on user requirements. Standard Quvu console starts from £99 + VAT per month
Free Version Not Supported
Free Trial Not Supported
TCMS:

Pricing

$195.00/one-time
Free Version Not Supported
Free Trial Not Supported
Quvu:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
TCMS:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Quvu:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
TCMS:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Quvu:

Company Information

Pebbletree Ltd
Founded: 2005
United Kingdom
quvu.co.uk
TCMS:

Company Information

Total Call Center Management Solutions
United States
www.tctecno.com
Quvu:

Alternatives

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TCMS:

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net2phone
5.0 out of 5 stars
Quvu:
TCMS:
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CallShaper

5.0 out of 5 stars
Quvu:
Readymode

Readymode

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TCMS:
wolkvox

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Quvu:
TCMS:
Quvu:

Categories

Auto Dialer Supported
Call Center Supported
Predictive Dialer Supported
Sales Dialers Supported
TCMS:

Categories

Auto Dialer Supported
IVR Supported
Predictive Dialer Supported
Sales Dialers Supported
Telephony Supported
Quvu:

Auto Dialer Features

Call Center Management Supported
Call Recording Supported
Call Reporting Supported
Call Scripting Supported
Lead Management Supported
Power Dialer Supported
Predictive Dialer Supported
Preview Dialer Supported
Progressive Dialer Supported
Surveys Not Supported

Predictive Dialer Features

Call Monitoring Supported
Call Recording Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Supported
Campaign Specific Caller ID Supported
Contact Management Supported
FCC Compliance Supported
FTC Compliance Supported
Lead Capture Supported
Lead Management Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported
TCMS:

Predictive Dialer Features

Call Monitoring Not Supported
Call Recording Not Supported
Call Results Supported
Call Transfer Supported
Callback Scheduling Not Supported
Campaign Specific Caller ID Not Supported
Contact Management Not Supported
FCC Compliance Not Supported
FTC Compliance Not Supported
Lead Capture Not Supported
Lead Management Supported
Quvu:

Integrations

Refract Supported
Salesforce Supported
Sisense Supported
Sugar Sell Supported
Zoho CRM Supported
TCMS:

Integrations

Refract Not Supported
Salesforce Not Supported
Sisense Not Supported
Sugar Sell Not Supported
Zoho CRM Not Supported
Quvu:
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TCMS:
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