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About

Streams.AI by PanTerra Networks is an all-in-one UCaaS and VoIP cloud phone system that combines business voice, video meetings, messaging, SMS, fax, and secure file sharing in a single platform. Built for productivity and growth, Streams.AI delivers features such as an intelligent receptionist, real-time transcription, analytics, and agent assist to improve team efficiency and customer engagement. As a full contact center software solution, it offers skills-based routing, queue management, and live monitoring to optimize call handling. With HIPAA and SOC 2 compliance, 99.999% uptime, and end-to-end encryption, Streams.AI ensures enterprise-grade security and reliability. It integrates seamlessly with Microsoft Teams, Google Workspace, Salesforce, and more, while flexible pricing and white-glove onboarding make deployment fast and cost-effective. Backed by 20+ years of innovation and 24/7 US-based support, Streams.AI is a trusted, future-ready communications platform for any business.

About

ReadyCall is a cloud contact center and customer-service platform for businesses handling phone and digital conversations. It supports inbound and outbound calls, IVR menus, queues, skills-based routing, call recording, live monitoring and service reports. Customer records and ticketing tools help teams manage requests, notes and follow-up. Its shared inbox brings WhatsApp Business, website live chat, Instagram and Messenger conversations into agent workflows. Optional AI voice and chat agents can answer customer questions, assist with tasks such as appointment or order-status requests, and transfer conversations to staff. The Arabic, right-to-left interface is designed for Saudi businesses in sectors such as e-commerce, healthcare, education, real estate and services. The platform is accessed in a browser and offers a mobile app; Enterprise plans offer private-cloud deployment or deployment within a customer's infrastructure.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

SMBs, mid-market, and enterprises needing a unified cloud communications and contact center suite that scales with their business.

Audience

Saudi and Gulf businesses that need an Arabic cloud call center, CRM and WhatsApp customer service: clinics, e-commerce, real estate, education and service companies.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$24.95 per user/month
Business Plus - $24.95/user/month
Essential UC suite: business voice, mobile apps, and file sharing.

Professional - $29.95/user/month
Full UCaaS: voice, video meetings, unlimited storage, AI receptionist.

Call Center - $44.95/user/month
Omnichannel contact center: queues, routing, analytics, supervisor tools.

Contact Center - Custom Pricing
Advanced, multi-channel CCaaS with blended voice, chat, email & social.
Free Version Not Supported
Free Trial Not Supported

Pricing

SAR 39/user/month
Standalone CRM plans start at SAR 39 per user per month, with a three-user minimum; prices exclude 15% VAT. Call-center plans start at SAR 99 per user per month, also with a three-user minimum. Monthly subscriptions have no long-term commitment.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

PanTerra Networks
Founded: 2001
United States
www.panterranetworks.com

Company Information

ReadyCall
Founded: 2025
Saudi Arabia
readycall.net

Alternatives

Alternatives

Q-Suite

Q-Suite

Indosoft
Mindcat Desk

Mindcat Desk

Mindcat Technology Consultants FZE
Intermedia Unite

Intermedia Unite

Intermedia
Mindcat Inbox

Mindcat Inbox

Mindcat Technology Consultants FZE

Categories

Business VoIP Supported
Call Center Supported
Telephony Supported

Categories

Call Center Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Content Collaboration Features

Client Portal Supported
Cloud Storage Supported
Digital Asset Management Supported
Document Creation / Editing Not Supported
Document Management Supported
Electronic Signature Not Supported
Feedback Management Not Supported
File Sharing Supported
Messaging / Discussion Supported
Real-Time / Interactive Editing Not Supported
Roles / Permissions Not Supported
Search Not Supported
Version Control Not Supported
Video / Image Editing Not Supported
Workflow / Approval Process Not Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Integrations

Box Supported
Facebook Messenger Not Supported
Freshdesk Supported
Google Workspace Supported
Instagram Not Supported
Microsoft Outlook Supported
Microsoft Teams Supported
Oracle API Management Supported
SAP Advanced Track and Trace for Pharmaceuticals Supported
Salesforce Supported
WhatsApp Not Supported
Zendesk Supported
Zoho CRM Supported

Integrations

Box Not Supported
Facebook Messenger Supported
Freshdesk Not Supported
Google Workspace Not Supported
Instagram Supported
Microsoft Outlook Not Supported
Microsoft Teams Not Supported
Oracle API Management Not Supported
SAP Advanced Track and Trace for Pharmaceuticals Not Supported
Salesforce Not Supported
WhatsApp Supported
Zendesk Not Supported
Zoho CRM Not Supported
Claim Streams.AI by PanTerra Networks and update features and information
Claim Streams.AI by PanTerra Networks and update features and information
Claim ReadyCall and update features and information
Claim ReadyCall and update features and information