IsotaskIsogent
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Related Products
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About
Streamline your organization’s productivity with an all-in-one solution.
We couldn’t find any software that met our requirements at Isogent... so we built our own.
Isotask is an easy to use, multi-functional tenant built to cover any organization’s needs.
-Service Desk
-CRM
-Client Management
-Vendor Management
-People Management
-And so much more
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About
A ticket management, team management, contract management, and remote management, monitoring solution that help in productivity and control of IT assets for service providers, software houses and internal IT Departments. Set your own brand, color and url at our white label plan to give more confidence to your customers. Some off tools are remote access, password safe, monitoring, chat, app mobile and other. Organize your team's routine and processes with simplicity and ease. Manage queues, stages, SLA, inventories, communication, remote access, monitoring and more. Here you organize your service flows in a simple and easy way, with integrated tools and management indicators. Executive, performance, profitability and other reports that will help you make decisions. Monitor customer assets and personalize attention notifications via our Service Desk's smart agent. Through the smartphone, you and your team have access to requests and streamline service.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
SMBs. Mid-Size, All Verticals
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Audience
Companies and businesses in search of a help desk, service desk and customer service system solution to optimize communication with their customers
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$15 per month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationIsogent
Founded: 2010
United States
www.isogent.com/solutions/isotask
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Company InformationTiflux
Founded: 2017
Brazil
www.tiflux.com
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Alternatives |
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Categories |
Categories |
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Service Desk Features
Change Management
Not Supported
CMDB
Not Supported
Incident Management
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Mobile Access
Not Supported
Procurement Management
Supported
Remote Control
Not Supported
Self Service Portal
Supported
SLA Management
Supported
CRM Features
Calendar/Reminder System
Supported
Call Logging
Not Supported
Document Storage
Supported
Email Marketing
Not Supported
Internal Chat Integration
Not Supported
Lead Scoring
Not Supported
Marketing Automation Integration
Supported
Mobile Access
Not Supported
Quotes / Proposals
Supported
Segmentation
Not Supported
Social Media Integration
Not Supported
Task Management
Supported
Territory Management
Supported
Vendor Management Features
Audit Management
Supported
Contact Management
Supported
Customer Database
Supported
Self Service Portal
Supported
Supplier Master Data
Supported
Transaction History
Supported
Vendor Maintained Profiles
Supported
Vendor Managed Inventory
Supported
Vendor Performance Rating
Not Supported
Vendor Qualification Tracking
Supported
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Service Desk Features
Change Management
Not Supported
CMDB
Not Supported
Incident Management
Not Supported
IT Asset Management
Supported
Knowledge Base
Supported
Mobile Access
Supported
Procurement Management
Supported
Remote Control
Supported
Self Service Portal
Supported
SLA Management
Supported
Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Not Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Not Supported
Live Chat
Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
ITSM Features
Asset Tracking
Supported
Availability Management
Supported
Change Management
Not Supported
Configuration Management
Supported
Contract/License Management
Supported
Dashboard
Supported
Incident Management
Not Supported
Problem Management
Not Supported
Project Management
Not Supported
Release & Deployment Management
Not Supported
Self Service Portal
Supported
Workflow Management Features
Access Controls/Permissions
Supported
Approval Process Control
Not Supported
Business Process Automation
Supported
Calendar Management
Supported
Compliance Tracking
Not Supported
Configurable Workflow
Supported
Customizable Dashboard
Supported
Document Management
Not Supported
Forms Management
Not Supported
Graphical Workflow Editor
Not Supported
Mobile Access
Supported
No-Code
Supported
Task Management
Not Supported
Third Party Integrations
Supported
Workflow Configuration
Supported
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Integrations
ASAAS
Not Supported
Jira
Not Supported
WhatsApp
Not Supported
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