Audience
SMBs. Mid-Size, All Verticals
About Isotask
Streamline your organization’s productivity with an all-in-one solution.
We couldn’t find any software that met our requirements at Isogent... so we built our own.
Isotask is an easy to use, multi-functional tenant built to cover any organization’s needs.
-Service Desk
-CRM
-Client Management
-Vendor Management
-People Management
-And so much more
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Pricing
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Isogent
Founded: 2010
United States
www.isogent.com/solutions/isotask
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online
Isotask Product Features
CRM
Calendar/Reminder System
Document Storage
Marketing Automation Integration
Quotes / Proposals
Task Management
Territory Management
Call Logging
Email Marketing
Internal Chat Integration
Lead Scoring
Mobile Access
Segmentation
Social Media Integration
Service Desk
IT Asset Management
Incident Management
Knowledge Base
Procurement Management
SLA Management
Self Service Portal
CMDB
Change Management
Mobile Access
Remote Control
Vendor Management
Audit Management
Contact Management
Customer Database
Self Service Portal
Supplier Master Data
Transaction History
Vendor Maintained Profiles
Vendor Managed Inventory
Vendor Qualification Tracking
Vendor Performance Rating