Audience
Companies and businesses in search of a help desk, service desk and customer service system solution to optimize communication with their customers
About Tiflux
A ticket management, team management, contract management, and remote management, monitoring solution that help in productivity and control of IT assets for service providers, software houses and internal IT Departments. Set your own brand, color and url at our white label plan to give more confidence to your customers. Some off tools are remote access, password safe, monitoring, chat, app mobile and other. Organize your team's routine and processes with simplicity and ease. Manage queues, stages, SLA, inventories, communication, remote access, monitoring and more. Here you organize your service flows in a simple and easy way, with integrated tools and management indicators. Executive, performance, profitability and other reports that will help you make decisions. Monitor customer assets and personalize attention notifications via our Service Desk's smart agent. Through the smartphone, you and your team have access to requests and streamline service.
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Pricing
Starting Price:
$15 per month
Free Trial:
Free Trial available.
Company Information
Tiflux
Founded: 2017
Brazil
www.tiflux.com
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
In Person
Videos
Support
Phone Support
Online
Tiflux Frequently Asked Questions
Tiflux Product Features
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Interaction Tracking
Knowledge Base
Live Chat
Multi-Channel Communication
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Community Forums
Incident Management
Known Issue Management
Multiple Brands / Products
Network Monitoring
ITSM
Asset Tracking
Availability Management
Configuration Management
Contract/License Management
Dashboard
Self Service Portal
Change Management
Incident Management
Problem Management
Project Management
Release & Deployment Management
Service Desk
IT Asset Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
CMDB
Change Management
Incident Management
Workflow Management
Access Controls/Permissions
Business Process Automation
Calendar Management
Configurable Workflow
Customizable Dashboard
Mobile Access
No-Code
Third Party Integrations
Workflow Configuration
Approval Process Control
Compliance Tracking
Document Management
Forms Management
Graphical Workflow Editor
Task Management
