Instant Chime vs. VBScript Comparison


Instant Chime Instant Technologies	VBScript Microsoft	+	+
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About Quickly create a cloud hosted Instant Chime application – let our team do the work – typically installed and active in less than 1 day. Empower your service desk and support operations and transform your IT service desk agents into heroes. Route internal & external IM click to chat requests from your web site, or other channels, to your sales or support teams – all leveraging your Microsoft O365 subscription. Boost your agent productivity and knowledge base with multiple concurrent chat sessions handled and resolved. Manage more cases with fewer resources and lower average speed-to-answer times. Connect your employees, or customers, to any agent across any location using Microsoft Skype for Business. Use your existing Microsoft Skype for Business (S4B) accounts to receive inbound service or sales requests. Web chats to S4B or S4B to S4B.	About VBScript is a programming language included with Microsoft Internet Explorer. For other browsers, contact your vendor about support. VBScript 2.0 (or later) is recommended for use with Agent. Although earlier versions of VBScript may work with Agent, they lack certain functions that you may want to use. You can download VBScript 2.0 and obtain further information on VBScript at the Microsoft Downloads site and the Microsoft VBScript site. With VBScript (2.0 or later), you can verify whether Microsoft Agent is installed by trying to create the object and checking to see if it exists. The following sample demonstrates how to check for the Agent control without triggering an auto-download of the control.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies of all sizes that use Skype for Business wanting a tool to create their own cloud hosted application	Audience Programming Language solution for developers
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing Free Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Instant Technologies Founded: 2002 United States www.addchime.com/index.html	Company Information Microsoft docs.microsoft.com/en-us/windows/win32/lwef/using-vbscript
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Categories Help Desk Supported ITSM Supported	Categories Programming Languages Supported
Show More Features Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Not Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Not Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Supported Known Issue Management Supported Live Chat Supported Multi-Channel Communication Supported Multiple Brands / Products Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported ITSM Features Asset Tracking Supported Availability Management Not Supported Change Management Not Supported Configuration Management Not Supported Contract/License Management Supported Dashboard Supported Incident Management Not Supported Problem Management Not Supported Project Management Supported Release & Deployment Management Supported Self Service Portal Supported
Integrations Advanced Email Parser Not Supported Altap Salamander Not Supported CodePal Not Supported CodeSession Not Supported EditPlus Not Supported EmEditor Not Supported Microsoft Teams Supported Overleaf Not Supported Skype Supported Slack Supported SlickEdit Not Supported SmartBear AQTime Pro Not Supported System Frontier Not Supported TestComplete Not Supported Typora Not Supported UEStudio Not Supported e-bot7 Supported phase 5 Not Supported Show More Integrations View All 4 Integrations	Integrations Advanced Email Parser Supported Altap Salamander Supported CodePal Supported CodeSession Supported EditPlus Supported EmEditor Supported Microsoft Teams Not Supported Overleaf Supported Skype Not Supported Slack Not Supported SlickEdit Supported SmartBear AQTime Pro Supported System Frontier Supported TestComplete Supported Typora Supported UEStudio Supported e-bot7 Not Supported phase 5 Supported Show More Integrations View All 16 Integrations
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