Howazit vs. NextOS Comparison


Howazit	NextOS Nextiva	+	+
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		Related Products SurveySparrow Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. 3,089 Ratings Visit Website Birdeye Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale. 5,194 Ratings Visit Website Pipedrive Pipedrive is a web-based sales CRM (customer relationship management) software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process to focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite sales tasks in one workspace. Unlock instant sales insights with Pipedrive’s visual sales pipeline and fine-tune your strategy with robust reporting features and a personalized AI Sales Assistant. Reach the right contacts at the right time with intelligent lead segmenting and activity reminders that tell you when to take action. When it’s time to seal the deal, compose instant, irresistible sales emails in just one click. With Pipedrive, winning has never been easier. 12,537 Ratings Visit Website Sogolytics Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform. 869 Ratings Visit Website Jotform Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. The platform also includes a Store Builder to sell products and services, accept payments through 30+ gateways, and tools like Approvals and Report Builder to automate workflows and generate actionable insights. 9,009 Ratings Visit Website SurveyLegend SurveyLegend is the next generation of online surveys — engaging, platform-independent, & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Create great-looking surveys, forms, polls, voting, questionnaires, NPS, customer satisfaction, customer experience, employee satisfaction surveys... on your computer or tablet, customize the look of your survey however you like, & display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student & employee engagement. SurveyLegend has users all over the world, from amazing companies like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, CocaCola, Roche, to awesome start-up companies and individuals. 1,881 Ratings Visit Website Zendesk Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide. 8,478 Ratings Visit Website GetResponse GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos. Just one system designed to move customers forward. 1,801 Ratings Visit Website WaitWell WaitWell is a secure, scalable queue management and appointment scheduling platform for healthcare, retail, government, and enterprise service organizations. It reduces wait times, improves customer flow, and streamlines service delivery across single and multi-location operations. Customers can join virtual queues or book appointments via QR codes, web, SMS, kiosks, or chat, with real-time status updates and notifications. WaitWell includes AI-powered features to support customer routing, service guidance, and operational efficiency. Staff use real-time dashboards and reporting to monitor performance, identify bottlenecks, and optimize staffing. Managers can query operational data using natural language to analyze trends and improve throughput and service outcomes. 211 Ratings Visit Website Odoo Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by reducing redundant manual processes, which helps companies save countless hours of labor. Every module is interconnected to provide a fully-integrated experience from app to app, and users can automate many processes that would’ve otherwise required manual inputs into multiple applications. Odoo keeps all business functions in one place, allowing teams to collaborate with other departments from one unified platform in the most efficient way possible. 1,729 Ratings Visit Website
About Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance. Collect inputs from consumers while perfectly balancing between top user experience and the need to have as much relevant data as possible. Howazit business logic engine enables advance customizations capabilities through the entire customer journey.	About The NextOS platform unifies five business tools on one single screen: CRM, phone service, live chat, surveys, and analytics. This empowers users to seamlessly manage their communication tools with one log in and one account. NextOS utilizes machine learning and artificial intelligence to give your business a holistic view of each customer, making it the most intuitive platform on the market. Know how customers feel at any moment by tracking every interaction with your business. Share customer information in real-time across your entire business to empower everyone to make better decisions. Use personalized automation to make everyone feel special. Put a system of automated actions and notifications in place to engage customers at the right time with the right message. Exceed customer expectations without doing any extra work.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience We help customer experience managers, customer service and marketers achieve their goals with CX tools and best practices.	Audience Businesses of all sizes in all industries seeking a solution to improve their services business operations
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $150/month Free Version Not Supported Free Trial Supported	Pricing $35 per month (billed annually) Nextiva Bundle Basic - $35/month Nextiva Bundle Pro - $45/month Nextiva Bundle Enterprise - $55/month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Howazit Founded: 2013 Israel www.howazit.com	Company Information Nextiva Founded: 2008 United States www.nextiva.com/why-nextiva/nextos-platform.html
Alternatives GuestTouch	Alternatives Odoo
SurveySparrow	Podium
Lime Connect Lime Connect (formerly Userlike)	Brevo
Heyday AI Hootsuite	HubSpot CRM HubSpot
Cloud4Feed View All	Sugester View All
Categories Chatbot Supported Customer Engagement Supported Customer Experience Supported Guest Messaging Supported Lead Nurturing Supported Live Chat Supported NPS Supported Patient Engagement Supported Reputation Management Supported Survey Supported	Categories Artificial Intelligence Supported Business Intelligence Supported Business VoIP Supported CRM Supported Email Marketing Supported Live Chat Supported Marketing Automation Supported Survey Supported Web Analytics Supported
Live Chat Features Canned Responses Supported Customizable Branding Not Supported Geo Targeting Not Supported Offline Form Not Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Not Supported Website Visitor Tracking Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Supported Paper Survey Not Supported Question Branching Supported Question Library Supported Site Intercept Survey Supported Skip Logic Supported Supports Audio / Images / Video Supported Show More Features Customer Engagement Features Analytics Supported Churn Management Supported Communication Management Supported Community Management Not Supported Content Syndication Supported Feedback Collection Supported Gamification Not Supported Live Chat Supported Video Content Supported Customer Experience Features Action Management Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Supported Multi-Channel Collection Supported Sentiment Analysis Not Supported Survey Management Supported Text Analysis Not Supported Trend Analysis Not Supported Reputation Management Features Campaign Management Not Supported Gamification Not Supported Response Management Not Supported Review Generation Supported Review Monitoring Not Supported Sentiment Analysis Not Supported Social Media Metrics Not Supported Social Media Monitoring Not Supported White Label Not Supported	Live Chat Features Canned Responses Supported Customizable Branding Not Supported Geo Targeting Not Supported Offline Form Not Supported Proactive Chat Supported Screen Sharing Supported Third Party Integration Supported Transfers / Routing Not Supported Website Visitor Tracking Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Not Supported Email Marketing Supported Mobile Survey Not Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Not Supported Question Library Not Supported Site Intercept Survey Not Supported Skip Logic Not Supported Supports Audio / Images / Video Not Supported Show More Features Artificial Intelligence Features Chatbot Supported For eCommerce Not Supported For Healthcare Not Supported For Sales Not Supported Image Recognition Not Supported Machine Learning Not Supported Multi-Language Not Supported Natural Language Processing Supported Predictive Analytics Not Supported Process/Workflow Automation Supported Rules-Based Automation Not Supported Virtual Personal Assistant (VPA) Supported Business Intelligence Features Ad Hoc Reports Not Supported Benchmarking Not Supported Budgeting & Forecasting Not Supported Dashboard Supported Data Analysis Not Supported Key Performance Indicators Not Supported Natural Language Generation (NLG) Not Supported Performance Metrics Not Supported Predictive Analytics Not Supported Profitability Analysis Not Supported Strategic Planning Not Supported Trend / Problem Indicators Not Supported Visual Analytics Not Supported Business VoIP Features Call Parking Not Supported Call Recording Not Supported Contact Management Supported Encryption Not Supported IVR / Voice Recognition Supported Ring Groups Not Supported SIP Trunking Not Supported Unified Communications Supported Voice Quality Enhancement Not Supported CRM Features Calendar/Reminder System Supported Call Logging Supported Document Storage Supported Email Marketing Supported Internal Chat Integration Supported Lead Scoring Not Supported Marketing Automation Integration Supported Mobile Access Supported Quotes / Proposals Not Supported Segmentation Supported Social Media Integration Supported Task Management Supported Territory Management Not Supported Email Marketing Features A/B Testing Not Supported Artificial Intelligence Not Supported Auto-Responders Not Supported CAN SPAM Compliance Not Supported Customer Surveys Supported Drip Campaigns Not Supported Dynamic Content Supported Event Triggered Email Supported Image Library Not Supported Landing Pages/Web Forms Supported Mailing List Management Not Supported Mobile Optimized Emails Supported Reporting/Analytics Supported Subscriber Management Not Supported Template Management Not Supported WYSIWYG Email Editor Not Supported Marketing Automation Features A/B Testing Not Supported Analytics / ROI Tracking Supported Artificial Intelligence Not Supported Content / Blogging Platform Not Supported Customizable CTAs Supported Drip Campaigns Supported Dynamic Content Supported Landing Pages / Web Forms Not Supported Lead Scoring Not Supported Sales Intelligence Supported Search Marketing Not Supported Segmentation Not Supported Social Marketing Not Supported Website Visitor Tracking Not Supported Web Analytics Features Campaign Management Supported Conversion Tracking Not Supported Form Analytics Not Supported Goal Tracking Not Supported Keyword Tracking Not Supported Multiple Site Management Not Supported Pageview Tracking Not Supported Referral Source Tracking Not Supported Site Search Tracking Not Supported Time on Site Tracking Not Supported User Interaction Tracking Not Supported
Integrations Eloqua Supported Intercom Supported Kigo Supported Mews Supported Microsoft Dynamics 365 Supported Optima Supported Priority Software Supported Salesforce Supported Tanda Supported Twilio Supported Zapier Supported Show More Integrations View All 11 Integrations	Integrations Eloqua Not Supported Intercom Not Supported Kigo Not Supported Mews Not Supported Microsoft Dynamics 365 Not Supported Optima Not Supported Priority Software Not Supported Salesforce Not Supported Tanda Not Supported Twilio Not Supported Zapier Not Supported Show More Integrations
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