Audience
Businesses of all sizes in all industries seeking a solution to improve their services business operations
About NextOS
The NextOS platform unifies five business tools on one single screen: CRM, phone service, live chat, surveys, and analytics. This empowers users to seamlessly manage their communication tools with one log in and one account. NextOS utilizes machine learning and artificial intelligence to give your business a holistic view of each customer, making it the most intuitive platform on the market. Know how customers feel at any moment by tracking every interaction with your business. Share customer information in real-time across your entire business to empower everyone to make better decisions. Use personalized automation to make everyone feel special. Put a system of automated actions and notifications in place to engage customers at the right time with the right message. Exceed customer expectations without doing any extra work.
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Pricing
Starting Price:
$35 per month (billed annually)
Pricing Details:
Nextiva Bundle Basic - $35/month
Nextiva Bundle Pro - $45/month
Nextiva Bundle Enterprise - $55/month
Nextiva Bundle Pro - $45/month
Nextiva Bundle Enterprise - $55/month
Integrations
No integrations listed.
Company Information
Nextiva
Founded: 2008
United States
www.nextiva.com/why-nextiva/nextos-platform.html
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online
NextOS Product Features
Artificial Intelligence
Chatbot
Supported
Natural Language Processing
Supported
Process/Workflow Automation
Supported
Virtual Personal Assistant (VPA)
Supported
For Healthcare
Not Supported
For Sales
Not Supported
For eCommerce
Not Supported
Image Recognition
Not Supported
Machine Learning
Not Supported
Multi-Language
Not Supported
Predictive Analytics
Not Supported
Rules-Based Automation
Not Supported
Business Intelligence
Dashboard
Supported
Ad Hoc Reports
Not Supported
Benchmarking
Not Supported
Budgeting & Forecasting
Not Supported
Data Analysis
Not Supported
Key Performance Indicators
Not Supported
Natural Language Generation (NLG)
Not Supported
Performance Metrics
Not Supported
Predictive Analytics
Not Supported
Profitability Analysis
Not Supported
Strategic Planning
Not Supported
Trend / Problem Indicators
Not Supported
Visual Analytics
Not Supported
Business VoIP
Contact Management
Supported
IVR / Voice Recognition
Supported
Unified Communications
Supported
Call Parking
Not Supported
Call Recording
Not Supported
Encryption
Not Supported
Ring Groups
Not Supported
SIP Trunking
Not Supported
Voice Quality Enhancement
Not Supported
CRM
Calendar/Reminder System
Supported
Call Logging
Supported
Document Storage
Supported
Email Marketing
Supported
Internal Chat Integration
Supported
Marketing Automation Integration
Supported
Mobile Access
Supported
Segmentation
Supported
Social Media Integration
Supported
Task Management
Supported
Lead Scoring
Not Supported
Quotes / Proposals
Not Supported
Territory Management
Not Supported
Email Marketing
Customer Surveys
Supported
Dynamic Content
Supported
Event Triggered Email
Supported
Landing Pages/Web Forms
Supported
Mobile Optimized Emails
Supported
Reporting/Analytics
Supported
A/B Testing
Not Supported
Artificial Intelligence
Not Supported
Auto-Responders
Not Supported
CAN SPAM Compliance
Not Supported
Drip Campaigns
Not Supported
Image Library
Not Supported
Mailing List Management
Not Supported
Subscriber Management
Not Supported
Template Management
Not Supported
WYSIWYG Email Editor
Not Supported
Live Chat
Canned Responses
Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Website Visitor Tracking
Supported
Customizable Branding
Not Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Transfers / Routing
Not Supported
Marketing Automation
Analytics / ROI Tracking
Supported
Customizable CTAs
Supported
Drip Campaigns
Supported
Dynamic Content
Supported
Sales Intelligence
Supported
A/B Testing
Not Supported
Artificial Intelligence
Not Supported
Content / Blogging Platform
Not Supported
Landing Pages / Web Forms
Not Supported
Lead Scoring
Not Supported
Search Marketing
Not Supported
Segmentation
Not Supported
Social Marketing
Not Supported
Website Visitor Tracking
Not Supported
Survey
Custom Survey URLs
Supported
Email Marketing
Supported
Data Analysis Tools
Not Supported
Mobile Survey
Not Supported
Offline Response Collection
Not Supported
Paper Survey
Not Supported
Question Branching
Not Supported
Question Library
Not Supported
Site Intercept Survey
Not Supported
Skip Logic
Not Supported
Supports Audio / Images / Video
Not Supported
Web Analytics
Campaign Management
Supported
Conversion Tracking
Not Supported
Form Analytics
Not Supported
Goal Tracking
Not Supported
Keyword Tracking
Not Supported
Multiple Site Management
Not Supported
Pageview Tracking
Not Supported
Referral Source Tracking
Not Supported
Site Search Tracking
Not Supported
Time on Site Tracking
Not Supported
User Interaction Tracking
Not Supported
