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Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Email Management solution for individuals

Audience

AI-based cloud and on premise solution for faster and more personalized customer support that helps call centers, BPOs, inbound and outbound sales teams from airlines, healthcare, education, insurance, banking and retail

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$9 per month
Free Version
Free Trial

Pricing

Free
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Helpmonks
Founded: 2014
United States
helpmonks.com

Company Information

Whelp
Founded: 2019
United States
whelp.co

Alternatives

Alternatives

Heyday AI

Heyday AI

Hootsuite

Categories

Categories

Email Management Features

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Integrations

Amazon Connect
Dropbox
Facebook
Facebook Messenger
GIPHY
GitHub
Kik
LiveChat
Salesforce
Salesforce Customer 360
Shopify
Skype
Slack
Stripe
Telegram
Twilio
Twilio Voice
VK
WhatsApp
X (Twitter)

Integrations

Amazon Connect
Dropbox
Facebook
Facebook Messenger
GIPHY
GitHub
Kik
LiveChat
Salesforce
Salesforce Customer 360
Shopify
Skype
Slack
Stripe
Telegram
Twilio
Twilio Voice
VK
WhatsApp
X (Twitter)
Claim Helpmonks and update features and information
Claim Helpmonks and update features and information
Claim Whelp and update features and information
Claim Whelp and update features and information